"Compared to other Sonestas this one is bottle of barrel. We were put in a room and the water in the tub would not go down and the blankets had stains. I requested a move, which they honored, and they were friendly about it, but the new room was not that much better. The water in the tub did go down but the bathroom was disgusting, dust and mildew everywhere.
Luckily, I brought my own air freshener, because the room just smells old and wet.
Never again."
"The elevator was broken down and someone was inside the elevator. I was unaware of the parking fee. I see now that it is on there but it was so tiny that I was unaware that it was there. They kept 100 dollar deposit which I didn't know was going to happy so my husband and I could not buy any merch at Great America because we couldn't afford it. I will not be going back."