After having afternoon tea on the sat , paid for my daughter and husband to stay the night ( which they enjoyed ) then to have privet dinning on the Sunday for a family of 11 to celebrate my daughter 40th birthday ) the service from booking the venue to being at the privet dinning SERVICE was disgusting ,,,,, the food was amazing but as I said service was disgusting ,,, no greeting from any one , we had to find the room ourselves , waiters never even spoke , we had no condiments on the table ( had to wait another 15 min for them to arrive by this time a few of the guests had eaten ,, never once got asked if every think was ok ,,, then the supervised argued with us when I said that tea and coffee was included ( which he said wasn’t ) I showed him my email ( which included the tea/ coffee ) he went and came back and said , we will give it to you free !!!! Even though I showed him the email ,,, my poor daughter who’s surprise 40th it was I felt upset ,,,, a lot of money I paid in that weekend ,,, needs to be addressed