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Reviews of Bayou Lagoon Park Resort

3.5 out of 5
Bayou Lagoon Park Resort
Amari Villa, Jalan Wakaf Utama, Bukit Katil, Malacca City, Malacca

Reviews

6.6
Rating 10 - Excellent. 35 out of 364 reviews" "
Rating 8 - Good. 132 out of 364 reviews" "
Rating 6 - Okay. 116 out of 364 reviews" "
Rating 4 - Poor. 54 out of 364 reviews" "
Rating 2 - Terrible. 27 out of 364 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Irene

Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTED
CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED
Stayed 1 night in Dec 2022

6/10 Okay

Shahfuddin

Travelled with family
Stayed 1 night in Nov 2021

10/10 Excellent

NORHIDAYU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Shafnah

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The Waterpark is nice but we have to pay different charges for it. It will be nice if there is a special package including the entry to the water park together with the resort stay. We encounter a very late check in due to insufficient staff for the housekeeping. Resort should be able to anticipate a high volume of patron due the relax on the MCO by providing a better service. We were given a later time for check out for to compensate but it somehow because my family were very tired (due to the travelling) upon arrival, we were very dissapointed. Hope the condition is improving in the future.
Stayed 1 night in Nov 2021

2/10 Terrible

norzalina

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Yahya

Stayed 2 nights in Jul 2020

2/10 Terrible

Tan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
this is my third time stay bayou lagoon resort. i feel very bad this time, first is room cleaning. totally dirty and the smelly. the furniture like sofa almost broken and the water heated didn't function . we had booked 3 bedroom suite 2 units. the facilitys of outdoor theme park already too old , needs to repair and tile in the swimming pool broken. we totally 8 children all got hurt and bleeding after playing. i think i will not go here anymore after this trip.
Stayed 1 night in Dec 2019

2/10 Terrible

Josephine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor resort with run down facility, poor service
Is a very bad experience with run down facility, dirty and poor service. Not recommended and not worth for money. Wifi is very weak and cannot get connect most of the time. Sound proof is very bad and noise in the night that cannot sleep.
Stayed 2 nights in Dec 2019

8/10 Good

Remy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Just ok la
Stayed 1 night in Oct 2019

6/10 Okay

Eyamira

Business traveller, Travelled with group
need more upgrading
Stayed 2 nights in Sep 2019

8/10 Good

Fateem, Shah Alam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
overall good experience.
Stayed 1 night in Sep 2019

8/10 Good

faraliza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family with kids. Especially for those who like happening place..so crowded but exciting..
Stayed 2 nights in Aug 2019

4/10 Poor

Amran

Disliked: Cleanliness, property conditions & facilities, room comfort
The stay is unsatisfactory.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

FaizHalim

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Che Hasmah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This properties is too old and poorly maintained. Although the starting rate is reasonably low, however when I chose the higher rate room, it is not worth the money. Towel from previous guess is still hang behind bath room door.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room 😄
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

SAFINAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short trip
it was a pleasant stay
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room are clean and I love the bathtub/jacuzzi.. I didn't used the jacuzzi 'cause it's too noisy..
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

yap

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

suriani

Disliked: Staff & service
Poor maintenance and crowded
I'm staying in a three bedroom apartment which are spacious but very poor maintenance. The bathroom are smelly, the shower broken and the water heater not working well. The breakfast was prepared in a very big amount so the taste and the presentation are poor. The water park is really crowded and small kids can't enjoy it. I choose the hotel because of the location, no heavy traffic to move around.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Just ok
Broken air cond, apartments got sand on the bed
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
All awesome
Stayed 1 night in Dec 2018

6/10 Okay

Mohamad

Disliked: Cleanliness, property conditions & facilities, room comfort
To improve on room cleanliness
Nice waterpark, not too bih not too small, good enough for the kids. Good space of room. However seems like the room was not been cleaned properly. Dust near the bed frame. Previous customer hairband left on the floor. Seeing those give us doubt of the cleanliness of the room thus make us uncomfortable during the stay
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

thomas

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Shariff

Disliked: Property conditions & facilities
This place really needed urgent upgrading! Equipment found to be loosed in the room especially in the toilet where the wash basin leaking below and shower head loosened and leaking also! Finding a car park space is a nightmare!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Rosniza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
just ok lah..
Stayed 1 night in Dec 2018

8/10 Good

Farah, Malaysia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel, nice view. The water kettle does not work because the switch is a problem. The same fridge is not cool. Call maintenance comes for check. Then it's a cool, okay fridge. But the water kettle still cannot cook hot water. Remote tv also does not work.
Stayed 2 nights in Nov 2018

10/10 Excellent

Baharudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2018

8/10 Good

SITI FAISAH

Liked: Room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
When we through the corridor to our it so dark... the customer service inform that they set a timer to for the light to turn on... I check in around 3.45 pm and I feel scary & freaky walk through along the corridor
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Moderate feedback
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Ja'afar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

khairunnisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the water park for extra ticket very high...I hv to buy everyday...no benefit for customer who staying here...bcoz no swimming pool at this apartment.. they should give extra ticket until we check out.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Ok
Stayed 1 night in Sep 2018