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Reviews of Supreme Hotel

3 out of 5
Supreme Hotel
25, Jalan Kota Laksamana 2/15, Taman Kota Laksamana Seksyen 2, Malacca City

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 83 reviews" "
Rating 8 - Good. 40 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 5 out of 83 reviews" "
Rating 2 - Terrible. 3 out of 83 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

MK

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall experience is satisfactory. Perhaps can step up cleanliness to make it even better
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is very good, recommended
Stayed 3 nights in Dec 2019

10/10 Excellent

Chee Cheong

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Disliked: Amenities
Insufficient hanging hooks in the room. No hair dryer in the room
Stayed 2 nights in Oct 2019

6/10 Okay

LNtraveller

Travelled with partner
Liked: Cleanliness, staff & service
Room ok...tv signal need to improve... only 1 channel was available at my room on that time...bed cleanliness was ok...staff ok..room furniture arrangement need to improve because space too limited...
Stayed 2 nights in Jun 2019

8/10 Good

Tuck Keong

Liked: Staff & service, room comfort
So far the staff is helpful.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Easy to find parking, security guard at the lobby, feel safe staying in this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Had a pleasant stay n warm hospitality. Only should hv iron n iron board in each room n hair dryer n bar fridge
Stayed 1 night in Dec 2018
Response from Mr Goh on 29 Dec,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Have a lot restaurant and cafe around this hotel.
Stayed 2 nights in Dec 2018
Response from Mr Goh on 23 Dec,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Darren

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Tai, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally the hotel is nice and convenient. The only problem is there was not a refrigerator.
Stayed 1 night in Oct 2018

6/10 Okay

KOK CHIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell for superior room
Second times stayed at this hotel.. but first time staying was good for second time the room was very smelly once enter. And it was very uncomfortably
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Zoe

Liked: Property conditions & facilities, room comfort
Away from the noise
Pros : Easy to park. Food and coffee just around the corner. Cons : Limited TV channels
Stayed 2 nights in Jun 2018
Response from Mr Goh on 26 Jul,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

mbs, Malaysia

Liked: Cleanliness, staff & service
Impressive lobby
Lobby looks impressive. Ample parking with 24hrs security. The walkway was a bit too warm. I think they are having ventilation issue as portable cooler can be seen at the lift lobbies on every floor. The room also took a while to cool down after switching the aircond on
Stayed 1 night in May 2018

4/10 Poor

Azmi, Singapore

Disliked: Property conditions & facilities
Dissatisfied disappointed
Very disappointed...chosen the wrong hotel.What I expected looking at the photos are not the reality.Just can say very disappointing.
Stayed 1 night in Mar 2018

8/10 Good

Daxter

Liked: Staff & service, property conditions & facilities, room comfort
Not too bad.
Overall the hotel is in good and clean condition. However the bathroom has stains on the floor and toilet. Staffs were friendly. Wi-Fi didn't seem to work. Strategic location and parking doesn't seem to be a problem. Several cafes and eateries nearby as well.
Response from Mr Goh on 23 Feb,2018
Thanks for staying with us and appreciate your feedback!

10/10 Excellent

girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
nothing to say. the room is excellent! satisfied! room are large for two of us.
Stayed 1 night in Feb 2018
Response from Mr Goh on 19 Feb,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

zuliskandariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good but no breakfast hehe
Stayed 1 night in Jan 2018
Response from Mr Goh on 20 Feb,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

淑

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and quiet place to stay.
Good and quiet location. Went to nearby Restoran Mr Joo steamboat buffet (not halal) for dinner......excellent place to eat with families.
Stayed 1 night in Dec 2017
Response from Mr Goh on 8 Jan,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks clean
Looks clean, room not very big but overall good price.Almost similar as picture as describe.
Stayed 1 night in Dec 2017
Response from Mr Goh on 8 Jan,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MUN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Rigby, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
It is very near to the down town, and the room is spacious (with a living room!), clean and comfort. By the way, their Wifi was not working at all, and doesn't have much TV channels although the room is facilitated with two televisions.
Response from Mr Goh on 8 Jan,2018
Thanks for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each. Thank You.

10/10 Excellent

Nazatulsima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very strategic place coz near to bandar melaka and klebang.. its very easy to find parking at hotel.. the services overall is very excellent.. the importance is a staff/guard care our car when i back at hotel on midnight. They know their customer car. It so safety.
Stayed 1 night in Dec 2017
Response from Mr Goh on 8 Jan,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marculay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
Splendid. Will definitely visit again
Stayed 2 nights in Dec 2017
Thanks for staying with us and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Worth the price, staff are friendly and efficient.
Stayed 2 nights in Dec 2017
Response from Mr Goh on 27 Dec,2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
melaka hotel
it was good , nearby restaurant and new town
Stayed 1 night in Dec 2017
Thanks for staying with us and appreciate your feedback!

6/10 Okay

traccy , singapore

Disliked: Cleanliness
Budget hotel
Ppl who’s don’t expecting a lot can stay for overnight. Lobb looks good. And white town coffee shop besides is a plus.
Stayed 1 night in Dec 2017
Response from Mr Goh on 26 Dec,2017
Thanks for staying with us and appreciate your feedback!

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Nice decor and design hotel
Pros: I got the 2 extra pillows and a high floor room as per my request. Parking lots are ample outside the hotel. There are a lot of options for food around the hotel. There is a nice male staff who always open the door for guests going in/out of the hotel. The 4 storey hotel building is modern and looks quite new, with a lighted signage of the hotel’s name at the top of the roof which makes it easy to spot when you are driving/walking. Cons: One other thing I requested for was a corner/quiet room, and I got the first room from the lift at the corridor? The WiFi was ‘down’, but the hotel staff did not inform us. The toilet floor was still wet when we checked at about 4 pm, which proved that housekeeping was just done not long ago, but the fixtures were still dusty and toilet countertop dirty with stains. Aircon is constantly at room temperature despite the fact that we have set it at 16 degrees, with max fan speed plus turbo. Overall, the staffs and hotel condition are value for money, so only need to work on the room cleanliness and comfort.
Stayed 1 night in Dec 2017

6/10 Okay

Adi, Kuala Lumpur

Clean hotel
On our 3D2N stay : 1st day, air-conditioner was not functioning well. Secondly, safe box can't be used (no battery). 2nd day, room was not clean up though had made known of housekeeping request.
Stayed 2 nights in Dec 2017
Response from Mr Goh on 21 Dec,2017
Thanks for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each. Thank You.

8/10 Good

Kimberly, Kuala Lumput

Liked: Staff & service, property conditions & facilities, room comfort
The room is big. Bed is comfy. Shower pressure is strong. Staff are friendly. Walking distance to jonker street (15-20 mins). Stain on bedsheet. Soundproof weak.
Stayed 1 night in Dec 2017
Response from Mr Goh on 16 Dec,2017
Thanks for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each. Thank You.

8/10 Good

Kim, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
stay was confortable, the pay was worth the price, overall is fine.
Stayed 1 night in Dec 2017
Response from Mr Goh on 16 Dec,2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vicky, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town
Everything is fine, but the sound proofing have to improve.
Stayed 1 night in Dec 2017
Response from Mr Goh on 12 Dec,2017
Thanks for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each. Thank You.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Quiet place with food options nearby but need to walk for about 20 mins before reaching Jonker street.
Stayed 1 night in Dec 2017
Response from Mr Goh on 11 Dec,2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Noris, Spore

Liked: Cleanliness, staff & service, room comfort
Good
Easy to go any location....Access to near by shopping mall and historical places....
Stayed 1 night in Dec 2017
Response from Mr Goh on 8 Dec,2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gong Chyi

Liked: Staff & service, room comfort
Good price and location.
New hotel and good location. But shower room can be better, like having showery curtain.
Stayed 1 night in Dec 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Delson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit, and Many More to come
It's our second time staying in Supreme Hotel and so far, it's one of the best experiences we had. The rooms are clean and tidy, bright with big windows. It's super convenient to go any where from here, and without driving, you have many eateries in the whole area. Overall, best of the best :)
Stayed 2 nights in Nov 2017
Response from Mr Goh on 6 Dec,2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

KOK CHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

hani, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n clean
Next time i can booked again. Its room is clean n nice. Aircond is cold
Stayed 1 night in Nov 2017
Response from Mr Goh on 5 Dec,2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SITI LAILASARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supreme Stay at melaka
Booked a family room ,loc was good 1-2km to jonker area. many restorant nearby too. The room was big with 2 king bed . Is good for short stay if not spend much time in hotel.
Stayed 1 night in Nov 2017
Thanks for staying with us and appreciate your feedback!

8/10 Good

Fatimah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Sep 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hajis bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017