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Expedia-verified reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 2 Single Beds
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Business Room, 2 Single Beds, City View
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Business Room, 1 King Bed, City View (King or Twin)
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Suite, 1 King Bed, City View
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed (King or Twin)
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Medan Mall

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business centre

Location

Located in the heart of Medan, this spa hotel is 1 mi (1.6 km) from Medan Mall and 1.8 mi (3 km) from Sun Plaza. Shri Mariaman and Vihara Gunung Timur are also within 3 miles (5 km).

Hotel features

Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 220 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LED TVs with cable channels. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Four Points by Sheraton Medan features an outdoor pool and a 24-hour fitness centre. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Every day guests can enjoy a complimentary manager's reception. A computer station is located on-site and wireless Internet access is complimentary.

This 4-star property offers access to a business centre. This business-friendly hotel also offers a kid's pool, spa services and coffee/tea in common area. On-site self-parking is complimentary.

Four Points by Sheraton Medan is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Lift
  • Full-service spa
  • 24-hour front desk
  • Business centre
  • Conference space
  • Grocery/convenience store
  • Meeting rooms
  • Restaurant
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Children's pool
  • Spa services on site
  • Free reception
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference centre
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 220
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian
  • Chinese

Parking

Free self parking

Room Amenities

Four Points by Sheraton Medan offers 220 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Medan hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels.

  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Fridge
  • Minibar
  • Free WiFi
  • LED TV
  • Coffee/tea maker
  • Phone
  • Free bottled water
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Shower only
  • Cots/infant beds (surcharge)
  • Cable TV service
  • Room service (24 hours)

Where to Eat

A complimentary manager's reception is offered each day.

The Eatery – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

The Onyx – On-site lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Thai massage
  • Reflexology
  • Sports massage
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 17

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are available for IDR 350000.0 per stay.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Serela Hotel Medan
  • Grand Serela Hotel
  • Grand Serela Medan
  • Grand Serela
  • Four Points Sheraton Medan Hotel
  • Four Points Sheraton Hotel
  • Four Points Sheraton Medan

We should mention

No pets or service animals are allowed at this property.

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