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JW Marriott Hotel Medan

Star Rating
5 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
444 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Balai Kota
    8 min walk
  • Popular Location
    Tjong A Fie's Mansion
    15 min walk
  • Popular Location
    Sun Plaza
    3 min drive
  • Airport
    Medan (KNO-Kuala Namu Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Single Beds, View

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive Deluxe)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Medan

In the city centre, JW Marriott Hotel Medan is in a walkable area with good shopping. Travellers who have shopping on the agenda can visit Medan Mall and Sun Plaza.

What's nearby

  • Popular Location
    Balai Kota - 8 min walk
  • Popular Location
    Tjong A Fie's Mansion - 15 min walk
  • Popular Location
    Medan Mall - 18 min walk
  • Popular Location
    Shri Mariaman - 3 min drive
  • Popular Location
    Sun Plaza - 3 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Marriott Cafe – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Jade Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Prime Steak House – Steakhouse offering American cuisine. Serves dinner.
  • Marriott Gourmet – Coffee shop. Serves breakfast, lunch and dinner.

About this property

JW Marriott Hotel Medan

Luxury Medan hotel in Kesawan, near Tjong A Fie's Mansion
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 287 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.
JW Marriott Hotel Medan offers 287 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay-per-view films.
Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
In addition to a full-service spa, JW Marriott Hotel Medan features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site and wireless Internet access is complimentary.
A business centre is on-site at this 5-star property. This luxury hotel also offers a kids' pool, a hot tub and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self-parking is available on-site.
JW Marriott Hotel Medan is a smoke-free property.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a steam room.

Policies

Check-in

Check-in between 3 PM - midnight

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 484000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 208000 for adults and IDR 103999 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Valet parking fee: IDR 40000.00 per stay
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 10-device limit.

Property is also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Marriott Hotel Medan Hotel
  • JW Marriott Hotel Medan Medan
  • JW Marriott Hotel Medan Hotel Medan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 10-device limit

Parking and public transport

  • Free self parking
  • Valet parking: IDR 40000.00 per stay
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: IDR 208000 for adults and IDR 103999 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 55-inch LED TV
  • pay films
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Nearby things to do

Where to eat

  • Marriott Cafe – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Jade Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Prime Steak House – Steakhouse offering American cuisine. Serves dinner.
  • Marriott Gourmet – Coffee shop. Serves breakfast, lunch and dinner.
4.5

Wonderful

5 - Excellent
276
4 - Good
131
3 - Okay
26
2 - Mediocre
9
1 - Poor
2
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is clean and spacious , appreciate if can improve the cleanness of swimming pool

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was a pleasant stay! however the executive lounge service is a little slow with only 1 staff on floor serving the cocktail hours. I have to wait average 10-15mins just to order 1 drink.

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Im so grateful that Rhita managed to arrange the wonderful surprise for my partner on my recent stay there. Merry was really helpful by recommending us where to have good food. Overall the service wad beyond excellent. Breakfast was also fantastic and i wish i have more than 1 stomach to have their breakfast. Highly recommended. Do not think twice already as this hotel is somewhere i will return ti again if i come to medan.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2019

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