Outdoor pool, pool umbrellas

Reviews of Hotel Dann Carlton Belfort Medellin

4 out of 5
Hotel Dann Carlton Belfort Medellin
Calle 17 No. 40 B 300, Medellín, Antioquia

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Travelled with family
Service is excellent, hotel is a little old so will love to do some upgrades to make it a little modern . Besides this service is excellent
Stayed 3 nights in Mar 2024
Response from . on 26 Mar,2024
Agradecemos sinceramente sus comentarios, son realmente importantes para nosotros en razón a nuestro compromiso de mejora continua buscando siempre una grata estadía para nuestros huéspedes y visitantes.

10/10 Excellent

Allen

Travelled with family
Liked: Property conditions & facilities
Very nice and quiet. The only problem is the distance from the Poblado park and all the vibe of that area, you need to take a taxi everywhere, which is cheap but next time we rather stay at the other Dan Carlton, Medellin, for conveniente! Thank you so much 😊
Stayed 12 nights in Mar 2024
Response from . on 26 Mar,2024
Nos alegra saber que pudo disfrutar de su estadía junto a nosotros, muchas gracias por preferirnos y esperamos que lo haga en otra oportunidad.

10/10 Excellent

Charlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Mar 2024
Response from . on 22 Mar,2024
Nos alegra saber que pudo disfrutar de su estadía junto a nosotros, muchas gracias por preferirnos y esperamos que lo haga en otra oportunidad.

6/10 Okay

Jeremy

Liked: Cleanliness
Hotel was not too far away from the hot spots but just far enough. It could've been a little closer to restaurants and stores, etc... A few things I noticed. If you have a guest policy it should be noted when you click on the hotel website. They charge a fee to be a guest there, each time. The food, especially whats on the menu was very good. I enjoyed everything I eat. It was a little pricey though, was thinking was back in the states for a second. Breakfast can be a little better though, need more variety... Security and the doorman were great. Always visibly, professional, and friendly. The one thing the hotel lacked was a good workout room. Missing equipment, missing dumbbells, and out of date equipment needs to be addressed.
Stayed 10 nights in Feb 2024
Response from . on 4 Mar,2024
We sincerely appreciate your comments, they are really important to us due to our commitment to continuous improvement, always seeking a pleasant stay for our guests and visitors.

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Feb 2024
Response from . on 23 Feb,2024
Thank you for leaving us your opinion and for your pleasant visit, we hope to have your presence on another occasion.

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 7 nights in Feb 2024
Response from . on 19 Feb,2024
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad gym no coffee in the room
Stayed 3 nights in Feb 2024
Response from . on 21 Feb,2024
We sincerely appreciate your comments, they are really important to us due to our commitment to continuous improvement, always seeking a pleasant stay for our guests and visitors.

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay here, rooms were spacious and clean. Ez walking distance to several restaurants and shopping. We didn't get to use the pool due to weather.
Stayed 8 nights in Feb 2024
Response from . on 12 Feb,2024
Thank you for leaving us your opinion and for your pleasant visit, we hope to have your presence on another occasion.

2/10 Terrible

Saeed, torrance

Terrible staff at this hotel.
Stayed 1 night in Feb 2024
Response from . on 5 Feb,2024
We sincerely appreciate your comments, they are really important to us due to our commitment to continuous improvement, always seeking a pleasant stay for our guests and visitors.

8/10 Good

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from . on 5 Feb,2024
Nos alegra saber que pudo disfrutar de su estadía junto a nosotros, muchas gracias por preferirnos y esperamos que lo haga en otra oportunidad.

8/10 Good

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024
Response from . on 5 Feb,2024
Nos alegra saber que pudo disfrutar de su estadía junto a nosotros, muchas gracias por preferirnos y esperamos que lo haga en otra oportunidad.

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2024

10/10 Excellent

Allan

Stayed 3 nights in Jan 2024

10/10 Excellent

Estephanie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Isai

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Eitan

Stayed 2 nights in Jan 2024

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mi estadía en este hotel fue lo que esperaba, las habitaciones son muy cómodas y limpias, los pasillos y el hotel como tal también estaba limpio, el desayuno fue variado y bueno, la atencion fue muy buena, sobretodo en recepción y la señora de limpieza, lo único malo de este hotel es que por su estructura hay que pasar por dos ascensores para ir de la habitación a la salida.
Stayed 2 nights in Jan 2024
Response from . on 19 Jan,2024
We are glad to know that you were able to enjoy your stay with us, thank you very much for choosing us and we hope you do so another time.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Stella

Liked: Cleanliness
This hotel is ok. The Dann Carton is much better!
In general everything was ok, the only thing is that the food on certain occasions was not good . The breakfast buffet is decent and the staff is very friendly.
Burnt food
Stayed 4 nights in Dec 2023
Response from . on 6 Dec,2023
Thank you very much for choosing us and for your recommendations and opinions that are so important to us, remember that the doors of our hotels will always be open for you and your family.

10/10 Excellent

Harold

Travelled with family
All good. Pleasant place.
Stayed 3 nights in Nov 2023
Response from . on 5 Dec,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome

8/10 Good

Zulman

Stayed 1 night in Nov 2023

2/10 Terrible

Nube

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from . on 30 Nov,2023
Muchas gracias por sus recomendaciones, todas son importantes para nosotros, siempre buscamos agradar a quienes nos visitan, esperamos contar con su presencia en otra oportunidad.

2/10 Terrible

DARIO

Stayed 1 night in Nov 2023
Response from . on 14 Nov,2023
Agradecemos sinceramente sus comentarios, son realmente importantes para nosotros en razón a nuestro compromiso de mejora continua buscando siempre una grata estadía para nuestros huéspedes y visitantes.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service ever where inthe hotel
Nice hotel near central area good breakfast
Stayed 3 nights in Nov 2023
Response from . on 14 Nov,2023
We are glad to know that you were able to enjoy your stay with us, thank you very much for choosing us and we hope you do so another time.Thank you for leaving us your opinion and for your pleasant visit, we hope to have your presence on another occasion.

10/10 Excellent

Jeff

Stayed 1 night in Nov 2023
Response from . on 8 Nov,2023
Gracias por dejarnos su opinión y por su grata visita, esperamos contar con su presencia en otra oportunidad.

10/10 Excellent

Gowkarran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and very pleased with our stay.
Stayed 6 nights in Oct 2023
Response from . on 7 Nov,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

10/10 Excellent

Maria Luiss

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel limpio buenas atenciones me encantó, el desayuno excelente
Response from . on 7 Nov,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always help to your comfort inside the Hotel
Stayed 4 nights in Oct 2023
Response from . on 20 Oct,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from . on 17 Oct,2023
Gracias por dejarnos su opinión y por su grata visita, esperamos contar con su presencia en otra oportunidad

10/10 Excellent

Frantz

Liked: Cleanliness, staff & service, property conditions & facilities
Anna Maria if I recall her name right has provided exceptional services.
Stayed 1 night in Oct 2023
Response from . on 12 Oct,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

8/10 Good

PERRY

Stayed 5 nights in Oct 2023
Response from . on 7 Nov,2023
Muchas gracias por visitarnos y dejarnos este comentario, nos sentimos muy felices de contar con huéspedes como usted. Sean bienvenidos siempre.

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Medellin, free breakfast. Great food and bar
Stayed 4 nights in Sep 2023
Response from . on 5 Oct,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very helpful for anything I would ask for. Room service was quick and if I needed anything they would help me out. Rooms were easy to get to, one thing that sucked was the walls are so thin you can hear the ppl next to you. Other than that excellent place to stay safe area you can walk and explore the city like I did and feel safe. It’s a 15 minute walk to EL POBLADO good food restaurants around you as well.
Stayed 5 nights in Sep 2023
Response from . on 5 Oct,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

8/10 Good

Edward

Stayed 3 nights in Sep 2023
Response from . on 12 Oct,2023
Muchas gracias por visitarnos y dejarnos este comentario, nos sentimos muy felices de contar con huéspedes como usted. Sean bienvenidos siempre.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish the gym was bigger other than that 5 out of 5.
Stayed 4 nights in Sep 2023
Response from . on 5 Oct,2023
Thank you very much for your recommendations, they are all important to us, we always seek to please those who visit us, we hope to have your presence on another occasion.

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was wonderful. Great helpful staff. Morning breakfast was always great, and its location is near all the night places. Highly recommend.
Stayed 3 nights in Sep 2023
Response from . on 5 Oct,2023
Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. Always welcome.

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an Expedia reservation which was paid in full prior to check in and I was still asked to pay. My card was charged but still I was refunded after someone else helped the front desk clerk. Also, the bathroom door knob in the room was loose and the soap bar holder in the shower as well (it was attempted to be fixed with silicone) but still remained loose.
Stayed 3 nights in Sep 2023
Response from Hotel Dann Carlton Belfort on 11 Sept,2023
We sincerely appreciate your comments, they are really important to us due to our commitment to continuous improvement, always seeking a pleasant stay for our guests and visitors.

10/10 Excellent

Walkiria Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Tuve un buen descanso, la habitación me gustó y el hotel en feneral
Stayed 2 nights in Sep 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Gracias por dejarnos su opinión y por su grata visita, esperamos contar con su presencia en otra oportunidad.

2/10 Terrible

Jacqueline, GREAT FALLS

Stayed 5 nights in Aug 2023
Response from . on 6 Oct,2023
Muchas gracias por sus recomendaciones, todas son importantes para nosotros, siempre buscamos agradar a quienes nos visitan, esperamos contar con su presencia en otra oportunidad.

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely setup in the mountain with great view of the city.
Stayed 8 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Gracias

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast, great choices from restaurant and good customer service at nigh only, not friendly staff on the front desk at all. AC at my suite wasn't working properly, I ask if they have late check out and the employee said for a extra charge yes, even I am a VIP customer from Hotel.com I said, seems like that's not mean nothing lol. overall my stay was ok, not great this time in HDCBM.
Stayed 3 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
We sincerely appreciate your comments, they are really important to us because of our commitment to continuous improvement always looking for a pleasant stay for our guests and visitors.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The have very professional staff
Stayed 3 nights in Jul 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Muchas gracias !!

10/10 Excellent

Natalie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 11 Sept,2023
Gracias

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Muchas gracias !

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great experience
Stayed 1 night in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Gracias

10/10 Excellent

Claudia

Excellent hotel.
Stayed 2 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
Muchas gracias !

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Dann Carlton Belfort on 7 Sept,2023
gracias

8/10 Good

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, spacious rooms , clean room and bathroom. Only complaint is that AC was not working well, also fridge articles were not replaced each day
Stayed 4 nights in Aug 2023
Response from Hotel Dann Carlton Belfort on 10 Aug,2023
Thank you very much for your recommendations, they are all important to us, we always seek to please those who visit us, we hope to have your presence another time.

8/10 Good

matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Dann Carlton Belfort on 4 Aug,2023
.