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Reviews of Artel Apartment Hotel Melbourne

Artel Apartment Hotel Melbourne
756 Sydney Rd, Brunswick, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No foxtel & casting was hard to work out so gave up. Hubby thought the bed was too hard but overall we were happy with the apartment
Stayed 2 nights in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, room comfort
Will definitely book again
A lovely stay. Pleasant staff, comfortable and clean. Great location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Padma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and service was excellent
Stayed 3 nights in Sep 2022

8/10 Good

NALIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to brothers place decent 2 bedroom apartments nice restaurants free parking
Stayed 2 nights in Sep 2022

8/10 Good

Filomena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would have liked complementary water in fridge (for medication) as had late check in. Bed side lamp would be idle in bedrooms. Stay was pleasant.
Stayed 2 nights in Jul 2022

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Short break to Melbourne
Clean and comfrtable apartment for 2. Very helpful front desk. Culturally diverse neighbourhood. Many dining option. Convenient to Melbourne CBD by tram or train.
Stayed 6 nights in Jan 2022

8/10 Good

URSULA

Travelled with family
Liked: Cleanliness, room comfort
Would definitely stay here again
Stayed 3 nights in Jan 2022

10/10 Excellent

Andrew

Travelled with group
Liked: Amenities, property conditions & facilities
Room was perfect, the bed was amazing
Stayed 1 night in Nov 2021

10/10 Excellent

Maria, Maroubra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at the Artel when visiting Melbourne. Well located and easy to get into town
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Central, clean, convenient & close to transport
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
modern facilities. Helpful staff.
Stayed 4 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
The room itself was fine. The building and area were not the best.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely, spacious rooms. Receptionist was so welcoming and helpful.
Stayed 1 night in Apr 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, good customer service - very friendly. Close to tram and train.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Feb 2021

10/10 Excellent

mark

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Steve, Kinglake

Business traveller
Liked: Amenities, property conditions & facilities
Spacious apartment for one and seemed to have all the amenities you need.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Clean, convenient
This was convenient location and a comfortable apartment. I would recommend staying here as it is a spacious and modern apartment. We were a bit disappointed the balcony wasn't very pleasant - boxed in and a bit too much road noise. I suggest you ask for a higher floor (you might get a better balcony) or maybe a back room.
Stayed 3 nights in Dec 2020

10/10 Excellent

jessica

Liked: Cleanliness, room comfort
10/10
As always the apartment was very clean, the check in was quick and easy and the service was great like every other one of my stays here. 10/10
Stayed 1 night in Dec 2020

10/10 Excellent

jessica

Liked: Cleanliness, room comfort
Perfect accommodation
Great place to stay.
Stayed 2 nights in Nov 2020

8/10 Good

jessica

Liked: Cleanliness, room comfort
Excellent
Clean rooms, a lot of space, its one of my favourite places to stay.
Stayed 2 nights in Jul 2020
Response from Artel Brunswick on 6 Jul,2020
Good Afternoon Jessica, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Artel Brunswick on 6 Jul,2020
Good Morning, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

6/10 Okay

jessica

Stayed 1 night in May 2020
Response from Artel Brunswick on 4 Jun,2020
Good Afternoon Jessica, Thank you for a review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020
Response from Artel Brunswick on 3 Jun,2020
Good Afternoon Mahmoud, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Danneil

Liked: Cleanliness, room comfort
Greatbvalie
Very well appointed room
Stayed 1 night in May 2020
Response from Artel Brunswick on 3 Jun,2020
Good Afternoon Danneil, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Chol, elb

Travelled with partner
Liked: Cleanliness
The apartment was very clean and had all amenities that were mentioned
Stayed 2 nights in May 2020
Response from Artel Brunswick on 3 Jun,2020
Good Afternoon Chol, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020
Response from Artel Brunswick on 28 May,2020
Good Afternoon Jessica, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Review
It was nice
Stayed 1 night in Mar 2020
Response from Artel Brunswick on 25 Mar,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Olwyn, Toowoomba

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Position for us was wonderful. We had a lovely , quiet space to stay. My only criticism was the couch was a little low for me to sit comfortably on
Stayed 5 nights in Mar 2020
Response from Artel Brunswick on 16 Mar,2020
Good Afternoon Olwyn, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Car park and close to where I needed to be also close enough to the city
Stayed 1 night in Feb 2020
Response from Artel Brunswick on 23 Feb,2020
Good Evening, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Spacious, modern and affordable. The hotel is also in a good location.
Stayed 4 nights in Feb 2020
Response from Artel Brunswick on 22 Feb,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Artel Brunswick on 13 Feb,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trams and shopping, good on site secure parking
Stayed 6 nights in Feb 2020
Response from Artel Brunswick on 12 Feb,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is located near shopping areas and transport
Stayed 3 nights in Jan 2020
Response from Artel Brunswick on 9 Feb,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Only two minor issues: they forgot to give me the internet password and my schedule didn’t match up with front desk weekend hours; it took awhile to find the dish cloth, coffee, tea, etc as they were hiding in a drawer. Could they be left on the bench? A pitcher in the fridge for cold water would be wonderful!
Stayed 2 nights in Jan 2020
Response from Artel Brunswick on 9 Feb,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Business night
It was okay the service desk was not 24 hours but they were accommodating, general smell and cleanliness felt a little off but wasn’t bad by any means
Stayed 1 night in Jan 2020
Response from Artel Brunswick on 26 Jan,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,new modern apartment .close to many shops,grocery, hairdresser and restaurant. I recomend it .
Stayed 6 nights in Jan 2020
Response from Artel Brunswick on 26 Jan,2020
Good Afternoon Lina, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Great location, spotlessly clean, friendly service.
Stayed 2 nights in Jan 2020
Response from Artel Brunswick on 17 Jan,2020
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

colin, poowong

Travelled with partner
Liked: Cleanliness, amenities
very clean,plenty of room,everything you could need in the room,helpful cheerful staff,good location
Stayed 1 night in Jan 2020
Response from Artel Brunswick on 13 Jan,2020
Good Afternoon Colin, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It was new and have everything we needed and good location Bed was really uncomfortable and disappointed our double was two single beds pushed together
Stayed 1 night in Jan 2020
Response from Artel Brunswick on 11 Jan,2020
Good Morning, Thank you for a review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. Thank you for your feedback regarding the bed. We apologise for the inconvenience but we will definitely look into this. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Keith

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great hotel. Dishes were dirty, better directions need to be provided for carpark overall cleanliness of the room need to be improved. Will stay again.
Stayed 3 nights in Jan 2020
Response from Artel Brunswick on 10 Jan,2020
Good Afternoon Keith, Thank you for a review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I apologise on behalf of our housekeeping team. We will look into this & make sure that it does not happen again. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Ruta

Stayed 3 nights in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Easy check-in with friendly staff, easy secure parking and a well-sized apartment. Had everything we needed for a brief overnight stay and could easily stay here for multiple nights in comfort. Apartment and furnishings were practically new. Great shower pressure and a comfy bed. Tram conveniently passes directly out front and despite this, the apartment was fairly quiet.
Stayed 1 night in Dec 2019
Response from Artel Brunswick on 6 Jan,2020
Good Evening Peter, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean rooms with all amenities and cosy home like feeling and no noise from adjacent rooms.
Stayed 1 night in Jan 2020
Response from Artel Brunswick on 6 Jan,2020
Good Evening, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Nari

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Artel Brunswick on 4 Jan,2020
Good Morning Nari, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy travellers
Convenient location and comfortable space
Stayed 2 nights in Dec 2019
Response from Artel Brunswick on 29 Dec,2019
Good Afternoon Karen, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

8/10 Good

Julina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, nice and clean apartment.
Walked into a very clean, spacious, elegant and modernised apartment. The staff were friendly on arrival. Nice outdoor balcony.
Stayed 1 night in Dec 2019
Response from Artel Brunswick on 24 Dec,2019
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Artel Brunswick on 11 Dec,2019
Good Afternoon, Thank you for a lovely review of Artel Brunswick after your recent stay with us. It was a pleasure to have you with us. I am thrilled to read your comments and see that we hit the mark. I will ensure we do all possible to keep this standard up. I hope to have you back again in the near future and we all look forward to serving you again. Kind Regards, Artel Brunswick