Indoor pool

Reviews of Melbourne Short Stay Apartments at Melbourne CBD

3.5 out of 5
Melbourne Short Stay Apartments at Melbourne CBD
668 Bourke Street, Melbourne, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 108 reviews" "
Rating 8 - Good. 46 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No on-site check-in
There is no on-site check-in or baggage storage. You have to walk to another location several blocks away. We received no notification from the hotel that there was no on-site check-in so we had to ask staff in surrounding businesses where the check-in was and several people did not know. Extremely frustrating The apartment was very hot despite having the air-conditioning on. The air-conditioning cooled the sitting room but not the bedrooms
Stayed 2 nights in Feb 2018

8/10 Good

Greg, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality apartment well served by transport links
Very clean apartment with excellent transport links being so close to Southern Cross Station and Bourke Street.
Stayed 7 nights in Jan 2018

10/10 Excellent

Daics, Devonport, Tas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to tram stop
Wonderful accomodating staff. Relaxing pool and excellent rooms
Stayed 3 nights in Dec 2017

8/10 Good

Kim, Port Macquarie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dissatisfied with outcome of room.
We had some rain whilst we were there. We were on the 36th floor and it had leaked through the window and onto the floor in the main bedroom. The carpet was saturated. I informed the front desk and the result was to put a heater in the room to dry the carpet. Whilst that seemed reasonable it was extremely hot. I would have assumed an offer of a room change or if that was unavailable some sort of compensation. I checked out 2 days later and nothing was even mentioned about it. I was disappointed. Other than that it was all ok.
Stayed 4 nights in Oct 2017

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a fantastic apartment in a great location. I highly recommend a stay here.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very good location but pictures are inaccurate
The location was very good, but the pictures are inaccurate. The bathrooms have not been renovated as per the pictures on Expedia. The worst is the metal bits covering the shower cable is disintegrated and very dangerous with a metal pointy end. We got cut from that metal. The oven is broken with all the writings unreadable. Spoke to the receptionist and she said the "Operation Manager" will give us a call but guess what, up until now no one has called us or offered us anything.
Stayed 3 nights in Aug 2017

10/10 Excellent

Kylie, Perth, WA

Liked: Staff & service, property conditions & facilities, room comfort
Sensational location, comfortable stay
Room was fabulous, easy access to trains and trams. Reception staff more than happy to help and go above and beyond. We had a 3 bedroom 2 bathroom apartment which was spacious, well set out and homely. The carpet is due for replacement and it could have been a bit cleaner (dust from dryer still in walls). But we had a very enjoyable and comfortable stay.
Stayed 7 nights in Jun 2017

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and good service
I was happy to stay this Short Stay apartment at Melbourne CBD and one of a staff(Sandy) was very kind.
Stayed 2 nights in Jun 2017

8/10 Good

Tester, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Southern Cross and easy walk for amenties
Best thing about the stay was the excellent heating. Used the gym. It was small but had all you needed. Pool looked great but it was cold while I was there so I didn't make the effort even though the pool was covered and heated.
Stayed 2 nights in May 2017

6/10 Okay

Randall

Liked: Cleanliness, room comfort
Disliked: Staff & service
Decent, but hard to find.
This is not your typical hotel. It is an apartment building that rents out rooms. Identifying the building is the first challenge since the name does not appear on it. There is a office inside that is only open between 9 and 7. It took UPS 3 attempts to deliver the package we were expecting since they said the place was not there. There is no daily maid service which suits me fine. The rooms are a nice size, but are also a bit older.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

King, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay if visiting Melbourne
Pros: Great location. The apartment is less than two minutes walk from the Southern Cross real station. It is directly across from a team stop. It is centrally located from many of the places you may want to visit in Melbourne. The suite we have is large and comfortable. The balcony is nice and offers a nice view. The check in staff was friendly and helpful. Cons: Finding the place was a pain. It would have helped tremendously if information was given prior to arrival that there are no signs outside; or the fact that the check in desk is actually inside a real-estate office. We had to circle block a number of times before giving up and tried skype. Thankfully we had mobile data so that we could call. But I also know of a number of friends who would have just waited for the WiFi in the hotels for their Internet needs. They would have been in trouble in this case. Another side note was that we were requested to allow balcony cleaners to come in during our stay. The inconvenient part was that it gave a 9 to 5 time frame. What if we wanted to rest in that day? Not appreciated. That's why even though "everything" was great, there were even concerns that I gave an overall rating of only a 4.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location
Rented a self contained 3 bed apartment for 5 days. Oven didn't work so we needed to cook our meal in a different apartment. Following morning we were moved to another apartment where the main element on the stove didn't work and the overhead stove fan wouldnt turn off. Noise from the fan was annoying. We paid a lot of money to stay in this apartment. Facilities should be checked. Otherwise great location and the staff were nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay 3 nights with my family. Much more than expected!!! Clean and spacious room, nice view, friendly staff and great location. I really love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
We had a two bedroom apartment for two adults and two children (8 and 5). We felt the apartment was good value for money considering the other options in the city. Central location. Spacious. Two bedrooms. Good kitchen. Bathroom was dated but shower was good. Also had laundry facilities which was useful. Beds were comfortable. Twin room had good screening and darkness when blinds were down. Main bedroom was average. There was a large gap in the windows at the corner and so we had light coming into the room, both day light and city night lights (plus a blinking light from the nearby crane going all night). It was noisy and we were on the 14th floor. So I don't think the windows were double glazed. Our negative experience was that my husband left his laptop charger in the room plugged into the wall near the TV. We notified the hotel the afternoon we checked out and was advised that nothing had been handed into them from house keeping. We checked again the next day and the third day we returned to look in the room ourselves. The charger was gone. So that means either housekeeping took it or the next guests took it. This was very disappointing. Though it was our mistake we felt let down by the hotel that house keeping had not picked it up and may have even taken it rather than handing it in as it was obviously an item left by a guest.

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended for city stay.
Apartment clean, modern. Great location.

6/10 Okay

Bob, New Zealand

Disliked: Cleanliness
Great Location reasonable Price
Location was great with Parking . After Paying with Expedia the Motel still took a Deposit for the Amount on my credit card for the same cost as the accommodation. They did refund after 5 Days just be aware that this could happen to you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HISHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL APARTMENT
This was the best apartment in all my stay in Melbourne over the 3 weeks stay here

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious comfort
Excellent location near station and tram stop at front door.

6/10 Okay

H

Disliked: Staff & service
Not a great start
I followed the late arrival instructions by giving them 30 minutes notice before I arrived but was still left waiting outside for another 30 minutes. Staff were abrupt. Luke warm water for shower. Tried it, won't be back.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location
We booked and stayed here for a mother/daughters weekend. The apartment is in a great location close to the airport sky bus and the free tram stops right outside the front door giving good access around the city. The apartment was comfortable and a really good size. The only thing that we found quite disappointing was the fact that the apartment wasn't cleaned properly. The bathroom floors were dirty and the bins both in the kitchen and the bathrooms were quite dirty. The windows also needed a good clean and it was obvious that thorough cleaning is not done regularly when we went to use the power sockets behind the bedside tables. We feel quite strongly that they need to raise the bar - we paid just under $400 a night and expect a clean apartment for that money - especially as no room service was done for the duration of our 4 night stay either.

10/10 Excellent

Javien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Pleasent staff, very helpfull, in walking or free tram distance to everything

10/10 Excellent

Marg, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Southern Cross station
Found the apartment to be well equipped, quiet and comfortable. It suited our requirements in being self catering and supermarket is close by.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Reasonable but tired facilities
I think I would like to be fair with this review, to say that I picked this because it was cheaper than a few other options, the pictures looked nice so I thought it would be similar but actually the rooms are quite old and tired, and really could do with an update. Having said that the location is fantastic with the tram at the door on Bourke Street. What I liked: The location The bed was comfortable and clean Staff were nice ...but that's about it What I didn't like: Stained carpet, very old plastic blinds that are a bit broken, my room faced lots of other buildings, I can't be sure the blinds were private enough, the bathroom smelled very bad and the fridge was really noisy, there is also no central aircon, the aircon are the older style ones, luckily it was not very hot when I stayed, the apartment lock is also fiddley to operate. The apartment is also a very residential building, the hall way smelled of people cooking and were often people in the hall way with PJs. They also didn't clean my room after the first night, I stayed two nights. Overall I don't recommend it if you are booking a trip for business, because the ambience is just not quite right, and also if you are booking for someone else because they will surely be disappointed. But if you feel like this is the cheaper option compared to others and location matters, this is OK. I certainly had no complaints about the staff, but beware, if you are checking in after 5pm, call them in advance to arrange for keys

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very spacious and comfortable
No issues during the stay, smooth, well explained in advance check in (not a standard process, but easy nonetheless), clean and very spacious room with all we needed. A few minor things around the room could do with a touch up, but certainly nothing that affected our stay and found it in better shape than most apartments have visited. Comfy bed, lounge etc. All you need at the doorstep or a short walk away. No fault of Short Stays, but the construction noise across the road makes any sleep beyond 7am near impossible. But lets face it, just about anywhere in Melbourne CBD you are going to cop that these days. Good excuse to get up and at it early. Bring earplugs if you are a late sleeper.

10/10 Excellent

Darren, Launceston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and great view
Great size and really clean and comfortable. Would stay there again. Great location

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
great little apartment
great location, and clean tiday apartment, only thing i could fault was hard pillows and the type of blinds on windows didnt stop the light coming in apart from that great stay

10/10 Excellent

steve, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for 2 couples
loved the rooms and the staff were very helpful would stay again in a heart beat

10/10 Excellent

steve, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 Bed apartment in the city
loved the rooms and the staff were very helpful would stay again in a heart beat

6/10 Okay

Kerri, Sydney

Liked: Staff & service
Close to Southern Cross Station but not in CBD
Apartment was a little out of the way for visiting city activities, though there was a tram stop outside. It was a fair walk to the city and Southbank when the trams were not running

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family city adventure
Great location. Rooms spacious, clean with all necessities. Pool excellent. Parking onsite easily accessible to apartments. Tram stop right in front to Bourke st shopping. Spencer st station walking distance for groceries and plenty quick bite to eat. Would definitely stay again. Also friendly staff very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Price excellent
Great place to stay. Comfy clean and facilities excellent But hard to find reception. Close to city centre and eating places. Room size good.

8/10 Good

Snir

Liked: Cleanliness, staff & service, room comfort
Good Location, Nice apartment and helpful staff
Serviced apartments are a dime a dozen these days in Melbourne. Melbourne short stay apartments CBD were just as expected, not luxurious but rather clean and comfortable. What made them much better was the friendly staff who were very helpful and easy to deal with. The location is very convenient with trams just outside and Souther Cross Station across the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shell, Brisbane Australia

Liked: Staff & service, property conditions & facilities, room comfort
Amazing city location
We had a balcony and really fabulous view of the city on the 26th floor and the location was perfect for us as interstate family travellers. The tram stop was right at the front door, Southern Cross Station was only metres away and we could also walk to many sightseeing destinations from our apartment including the central business district and shops, cafes & restaurants, parks, monuments, art galleries and everything else you would want from Melbourne City. The rooms were large and beds comfortable although the furniture and decor looked a bit tired and could probably do with some updating or sprucing up. There was a terrible smell from the bathroom drains so this was the only downfall but okay if you shut the bathroom doors. The indoor heated pool was fabulous for lap swimming. For location and public transport - the BEST!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to Southern Cross station
Very welcoming and friendly, had a great time. Was perfect for our purposes with railway station close by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time, the location is very convenient.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, friendly staff. One very minor issue is that the blinds don't block out very much light - block out ones or drapes may be a better option, but I will definetly stay again. Very clean, well equiped apartment -

8/10 Good

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything Melbourne has to offer
Very quite at night even though right in the heart of the City...Very comfortable beds and spacious rooms ..Had a awesome time

10/10 Excellent

Phil, Adelaide, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay for our family of 4.
My wife and I with our kids, aged 7 and 4, had a lovely time here. Location is perfect with a tram stop right outside, which is particularly useful given the free inner-city tram travel. Also within walking distance for us was SkyBus airport transfer terminal and Coles supermarket. Our apartment had a really nice view of city and was spacious, an important quality with the 2 kids. Our apartment had 2 bedrooms with plenty of storage space, 2 bathrooms and good kitchen facilities. We would stay here again.

10/10 Excellent

Julia, Orewa, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really great. Service was excellent.
Staying at Melbourne Short Stay Apartments was excellent. The views from our apartment were fantastic! Public transport in Melbourne City is so good - we only had to walk out onto the street and there was a tram. We absolutely love our time and stay in Melbourne. We will be back again!
Views From apartment
Views from apartment

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & Accessible
Location was great, close to public transport, car parking excellent and their people were very accommodating.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient , Clean, Great Location
The service at reception was exceptional. Really enjoyed my stay. Would recommend them to anyone and intend to return. Only thing that would make them better would be some block out curtains in the bedroom. The Venetian blinds that were there let in way too much light from the city lights, was almost like daylight.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

michael, Canberra ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family in Melbourne for a week
Great experience and would definitely come back to the same hotel. we drove from Canberra and the staff were friendly and accommodating to all our needs, parking tips where to eat and visit, our children loved the proximity to all shops, eating venues, especially view of the city from our balcony. Thanks team Michael

10/10 Excellent

Dianne, Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to trams trains cafe and bar
Staff were helpful and friendly, 2 bedroom apartment with balcony was spacious and comfortable.

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
had a great holiday love staying at short stay

4/10 Poor

Miki, Melbourne

Disliked: Cleanliness, room comfort
Close to the city but...
The hotel is situated in a fantastic location and the room is spacious but there were metal BROKEN blinds that would not keep the cold out at night and the bedrooms were freezing. The two seater lounge had collapsed in the center so you had to sit on the outer edge of the lounge. The floors were not very clean and the clothes dryer when used created balls of lint that blow everywhere in the main bathroom.

10/10 Excellent

Lea, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Within walking distance of most CBD attractions and on the tram route or close to Southern Cross Station for those attractions further away.