Serves lunch and dinner

Reviews of The Royce

5 out of 5
The Royce
379 St Kilda Road, Melbourne, VIC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 49 out of 56 reviews" "
Rating 8 - Good. 4 out of 56 reviews" "
Rating 6 - Okay. 3 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Treshawn

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been recently renovated. It showcases old school Hollywood glamor with soft shades of purple, classic glass fixtures and plush couches. The staff was very welcoming and accommodating, jumping at any opportunity to help. The location is minutes to the CBD by car and to the Botanical Garden by foot. The Showcase Bar is just that, a showcase. Would highly recommend and cannot wait to visit again. Very special kudos to Nate and Kelly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with phenomenal service and facilities. Close to the city without being amongst the hustle and bustle. The room was exceptional. Simple an incredible place to stay when in Melbourne
Stayed 1 night in Feb 2024
Response from Jen on 12 Feb,2024
Dear Stephen,Thank you for your positive feedback! We're delighted to hear you had an incredible time at The Royce, thanking you for staying with us. We hope to see you back again!Warmest regards,Jennifer - Front Office ManagerThe Royce

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO NICE! I am at the Four SEasons in Sydney right now and The Royce was nicer!
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlie, Oaklands Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service the dinner and breakfast was amazing very good location the rooms are very luxurious and spacious.
Stayed 1 night in Jan 2024
Response from Jen on 20 Jan,2024
Dear Charlie,Thank you for choosing to stay at The Royce, wonderful to hear such positive feedback, means the world to us! Hope to see you back again! Warmest regards,Jennifer - Front Office ManagerThe Royce

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
The place was nice and clean, however there was no toiletries for the stay eg. Toothbrush/paste, And the Tv Chromecast was very slow and would constantly disconnect, so using the tv was pointless. Everything else was nice and aesthetic with a modern style. Just a couple improvements would make the stay feel more comfortable. The design and layout was great and the hotel looked boujee and stylish. Would be nice if the place had an indoor pool or spa facility to retreat to.
Stayed 1 night in Dec 2023
Response from Jennifer on 5 Jan,2024
Dear Sarah,Thank you for taking your valuable time to provide your feedback, it is valuable to us to make improvements. Our reception desk is 24hrs, don't be shy to ask, we're always at your service.Warmest regards,Jennifer - Front Office Manager

10/10 Excellent

Chanuka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer on 1 Jan,2024
Thank you Chanuka for taking the time to rate us! It was a pleasure having you stay with us and hope to see you again for another Royce Experience.Warmest regards,Jennifer - Front Office Manager

10/10 Excellent

Eric M

Stayed 2 nights in Dec 2023
Response from Jennifer on 23 Dec,2023
Hi Eric,Thank you for scoring us 5 stars!We hope to welcome you back for an even more enjoyable stay in the future.Kind regards,Jennifer - Front Office Manager

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
Absolutely loved the Royce! Nicest hotel I’ve stayed at in Melbourne for sure. Loved being a little out of the CBD and close to the tan for an early morning run.
Stayed 1 night in Dec 2023
Response from Jennifer on 19 Dec,2023
Thank you, Melissa, for taking the time to share your feedback with us. It is our pleasure having you stay with us, and we look forward to welcoming you back for another Royce Experience.Warm regards,Jennifer LeeFront Office Manager

10/10 Excellent

Maria

Stayed 4 nights in Nov 2023
Response from Jennifer on 31 Dec,2023
Dear Maria,Thank you for your 5-star rating! We hope to see you back again at The Royce for another wonderful stay.Warmest regards,Jennifer - Front Office ManagerThe Royce

10/10 Excellent

Luise, Brunswick West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems to be they always say they are full and never give you a room upgrade. The hotel did not look full. The service was however excellent and it ws a beautiful hotel. The location is very convenient and nice to be away from the cbd but a close tram ride to the city
Stayed 1 night in Dec 2023
Response from Jennifer on 31 Dec,2023
Dear Luise, On behalf of the entire team at The Royce, I would like to express our heartfelt gratitude for having stayed with us. It was an absolute pleasure to have you, as our esteemed guest.We are thrilled to have had the opportunity to serve you, and we sincerely hope that your experience surpassed all your expectations. Your discerning taste for luxury and attention to detail align perfectly with our commitment to providing exceptional experiences to our valued guests.As you may be aware, the newly and fully refurbed The Royce with 94 guest rooms, event spaces, and outdoor options has been attracting a variety of guests who choose to use our facilities. Over the week you stayed with us, we were particularly busy with our room inventory due to high corporate occupancy. Their schedule may not be on par with the one of our leisure guests, as the use of our event spaces was required.Hope that you may visit our property again in the nearby future. It would be such a pleasure to personally welcome you back to our hotel.Warmest regards,Jennifer - Front Office ManagerThe Royce

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Construction activity on the road in front was a negative, it was difficult for taxis to come. Hotel lifts also quite slow & not much around the surrounding area. Hotel itself was nice & room very comfortable.
Stayed 1 night in Dec 2023
Response from Jennifer on 31 Dec,2023
Thank you for your valuable time to provide your feedback. It was absolute pleasure having you stay with us to the newly & fully refurbed The Royce.We certainly would love to have you stay with us again and give us another chance to showcase The Royce Experience.Warmest regards,Jennifer- Front Office ManagerThe Royce

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful peaceful handy to everything
This hotel is amazing. Superb decor, lovely staff,totally comfortable, brilliant position near transport, gardens. Best I've stayed in for many years
Stayed 3 nights in Dec 2023
Response from Jennifer on 31 Dec,2023
Dear Philip,Thank you so much for your amazing feedback, it means the world to us! I'm delighted to hear you had a wonderful peaceful stay at The Royce. Hope to see you again! Warmest regards,Jennifer - Front Office ManagerThe Royce

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cozy stay
Beautiful boutique hotel. Intimate and comfortable. Road construction made pick up/drop off a little difficult. Hotel changed out towels everyday. Would have preferred an option to not have that done.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant accommodation in a great location on the fringe of CBD
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Royce are tremendous. They go above and beyond.
Stayed 1 night in Nov 2023

8/10 Good

Yeu

Stayed 6 nights in Nov 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Royce. Room was wonderful, spacious, clean & quiet. Staff were friendly. We had a wonderful stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated with high quality furniture, linen, fixtures and adornments. Thank you for a lovely stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now I know why this place has 10/10 reviews! Amazing comfy rooms and 5 star reception staff
Stayed 1 night in Oct 2023

10/10 Excellent

Aurora

Liked: Staff & service, property conditions & facilities, room comfort
A return visit to The Royce is such a pleasure! Room 414 - superb! Guest services - outstanding! A big thank you and special mention to Nicholas, Lucia, Sally and Miguel! I extended my one night stay to 2, mainly due to the smiles, kindness and exceptional guest services provided by these wonderful 'The Royce' personnel. Thank you for making my stay here an absolute pleasure, once again... and I look forward to my next visit soon!!! 💞 This hotel is absolutely stunning now, after having undertaken a total refurbishment this year (2023). The Showroom Bar and Restaurant, the rooms, hotel foyer, all sitting areas and exterior are all furnished and presented in a superb and classy manner. Love the furnishings and decor!!! ☺️Congratulations to The Royce hotel management and to all the wonderful personnel...💛🙏💛
Spacious King Deluxe Room (414)...beautiful!!! 😍
Gorgeous free-standing bathtub and double vanity in the King Deluxe room...🥰
Gorgeous double vanity and free-standing bathtub in the King Deluxe room.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was quite loud.
Stayed 1 night in Sep 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returned to The Royce Hotel after many years to enjoy some 'me' time. From the first moment to the last...it was 'Wow'!!! What a stunning and beautiful refurbishment! Everywhere I looked was pleasing to the eye and so classy! The reception staff's warm greetings and helping hands made me feel very welcomed. Thank you, Gerardo, Lucia and Nicholas! The deluxe room with bathtub was gorgeous, as were the bathroom, bed linen, bathrobes, bath towels and amenities! A very comfortable bed too!
Gorgeous bedroom, furniture, decor and bed linen!
Stunning bathroom with double vanity, spacious shower, deep-soaking bathtub and a dyson blow-dried too!
Coco Black chocolates and other high quality mini bar items.
Stayed 1 night in Sep 2023

10/10 Excellent

Carlie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, beautiful and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Amenities
Style all the way. Such a beautiful hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Mireille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is exquisite. From the team at the front desk, to the divine showroom restaurant and bar, the rooms, to the the terrace where breakfast was exceptional. 10/10. Everywhere you look is spotless, and beautiful in design. Loved it.
Stayed 1 night in Aug 2023

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royce is a unique property that is conveniently located close to the Botanical Gardens, the NGV and the city. Everything is within walking distance or a tram ride away. Service was excellent and the rooms were beautifully appointed. The bar area and cocktails are great and the Atrium at the back of the property serves great food.
Stayed 2 nights in Aug 2023
Response from Nick M on 10 Aug,2023
Dear Cassie, Thank you for your lovely review following your recent stay with us at The Royce. It is wonderful to hear you enjoyed your stay, so close to the Botanical Gardens and Gallery. Rest assured that we will share your review with our incredible team! With my kindest regards,NickNick McLennanGeneral Manager

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick M on 3 Aug,2023
Dear Tracey, Thank you for your ten out of ten review! We do have an amazing team here so glad to see that you were well looked after and enjoyed your stay. Looking forward to welcoming you back soon. With my kindest regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick M on 3 Aug,2023
Dear Tracey, Thank you for your ten out of ten review! We do have an amazing team here so glad to see that you were well looked after and enjoyed your stay. Looking forward to welcoming you back soon. With my kindest regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, lovely room, comfortable bed, friendly staff. Wifi could be better but no big deal
Stayed 1 night in Jul 2023
Response from Nick M on 3 Aug,2023
Dear Tracey, Thank you for your amazing revierw and most importantly honest feedback following your stay with us. Please do allow us to check the WiFi connection in your room as we do have an incredible system with fibre direct into our rooms. My apologies that your experience was not what it should have been. Looking forward to welcoming you back again soon. With my kindest regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

MIchelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel - everything was amazing! Will definitely be back.
Stayed 3 nights in May 2023
Response from Nick M on 12 Jul,2023
Dear Michelle, Thank you for your amazing feedback! The pleasure was all ours and we look forward to welcoming you back again soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sStylish Hotel
Only had just opened however everything was magnificent and classy
Stayed 5 nights in Apr 2023
Response from Nick M on 12 Jul,2023
Dear Dennis, Thank you for your fabulous review following your stay with us in May. Looking forward to welcoming you back again soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Nick M on 12 Jul,2023
Dear Portia, Thank you for your 10 out of 10 review score! The pleasure was all ours and we look forward to welcoming you back again soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently renovated hotel.close to transport and city
Stayed 1 night in Apr 2023
Response from Nick M on 12 Jul,2023
Dear Chris, Thank you for reviewing your stay with us. The pleasure was all ours. Looking forward to welcoming you back soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Ashlea, Fishersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at the Royce hotel, the room, the hotel and the staff were all amazing. I would definitely stay here again and would certainly recommend to family & friends.
Stayed 1 night in Apr 2023
Response from Nick M on 12 Jul,2023
Dear Ashley, Thank you for your most kind review. Looking forward to welcoming you back on your next Melbourne visit. With my kindest regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Mar 2023
Response from Nick M on 12 Jul,2023
Dear Anthony, Thank you for your five star review! Looking forward to welcoming you back to Melbourne and The Royce as soon as possible. With my kindest regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Nick M on 12 Jul,2023
Dear John, Thank you for your five star review! Looking forward to welcoming you back soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2023
Response from Nick M on 12 Jul,2023
Dear Jonathan, Thank you for your amazing review score! Hope to welcome you back again soon. With kind regards,Nick Nick McLennanGeneral Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome, great value and service
Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
There were no slippers provided as stated in room description, although we requested for it the next day, the hotel did not even have a pair of slipper available, which was a bit disappointing. A bit of construction work is in progress outside of our terrace room. Overall the hotel is new and beautiful, the staff also welcomed us with a a bottle of wine and dessert for our honeymoon celebration.
Stayed 7 nights in Nov 2023