Entire apartment

Sanctuary Apartments - Freshwater Place

3.5 star property
Comfortable apartment, walk to Crown Casino

Sanctuary Apartments - Freshwater Place

Photo gallery for Sanctuary Apartments - Freshwater Place

3 bedrooms, desk, iron/ironing board, rollaway beds
Indoor pool
Exterior detail
3 bedrooms, desk, iron/ironing board, rollaway beds
Private kitchen

Overview of Sanctuary Apartments - Freshwater Place

7.4

Good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer

Check out the area

1 Freshwater Place, Southbank, VIC, 3006
  • Popular LocationFlinders Street Station9 min walk
  • Popular LocationSpencer Street Station17 min walk
  • Popular LocationMelbourne Central Station20 min walk
  • Popular LocationJolimont Station4 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sanctuary Apartments - Freshwater Place

Comfortable apartment, walk to Crown Casino
This apartment building features an indoor pool, a fitness centre and free self parking. WiFi in public areas is free. The apartment has 3 bedrooms and offers free WiFi and a DVD player. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
This apartment offers 3 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Melbourne apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the apartment include an indoor pool and a fitness centre.

Property amenities

Pool/Spa

  • Indoor Pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • 3 bedrooms
  • Bed sheets provided
  • Rollaway/extra beds: AUD 45.0 per day

Bathrooms

  • 2 bathrooms
  • Combined shower/bath
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • 47-inch flat-screen TV
  • DVD player

Outdoor areas

  • Furnished balcony

Laundry

  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift

Services and conveniences

  • Iron/ironing board (on request)
  • No housekeeping

Things to do

  • Fitness centre

Safety features

  • Smoke detector

General

  • 3 rooms

Similar properties

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 500.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one-way), (from 7 to 17 years old)
  • Rollaway bed fee: AUD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

Pool access available from 6 AM to 10 PM

Property is also known as

Sanctuary Apartments Freshwater Place Apartment Southbank
Sanctuary Apartments Freshwater Place Apartment
Sanctuary Apartments Freshwater Place Southbank
Sanctuary Apartments Freshwater Place
ctuary s Freshwater bank
Sanctuary Apartments Freshwater Place
Sanctuary Apartments - Freshwater Place Apartment
Sanctuary Apartments - Freshwater Place Southbank
Sanctuary Apartments - Freshwater Place Apartment Southbank

About the area

Melbourne

This apartment is located in Southbank, a neighbourhood in Melbourne. Melbourne Central and Doncaster Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Royal Botanic Gardens and Luna Park. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground.

What's nearby

  • Crown Casino - 9 min walk
  • Melbourne Central - 17 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive
  • University of Melbourne - 5 min drive

Getting around

  • Flinders Street Station - 9 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • Belgian Beer Cafe Melbourne - 2 min walk
  • McDonald's - 1 min walk
  • Five Guys - 1 min walk
  • Crown Atrium - 4 min walk
  • Left Bank Melbourne - 2 min walk

Frequently asked questions

Does Sanctuary Apartments - Freshwater Place have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

Is Sanctuary Apartments - Freshwater Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sanctuary Apartments - Freshwater Place?

Self-parking is free at this property.

What time is check-in at Sanctuary Apartments - Freshwater Place?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sanctuary Apartments - Freshwater Place?

Checkout is at 10 AM.

Does Sanctuary Apartments - Freshwater Place provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 25 per person applies.

Where is Sanctuary Apartments - Freshwater Place located?

Located in Southbank, this apartment building is within 1 mi (2 km) of Crown Casino, Melbourne Central and Royal Botanic Gardens. Marvel Stadium and Melbourne Cricket Ground are also within 2 mi (3 km). Flinders Street Station is 9 minutes by foot and Flagstaff Station is 18 minutes.

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca, Melton

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities
I'm very disappointed in my stay due to be given the wrong room not to mention I booked 12 months ago and was using the room for my photos for my wedding and I was explained I would have a penthouse apartment with 2 King beds and 2 bunk beds. I was unable to access pool facilities even after submitting the paper work and the person who delivered our keys could hardly speak a word of English
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
The apartment was well designed and in a great location (loud buskers was an issue on 2 nights but that's the city) and we loved the pool land ability to easily explore the city. However, the condition of the apartment was our first issue -not vacuumed, sticky floor tiles, lots of marks and damage to walls, dishwasher would not finish a cycle (5 hours and counting), microwave not working, limited cleaning products and fridge was frosted over. They cleaners came back to vacuum and clean tiles after i called which was good but imposed on our experience. Secondly, communication was very poor. I struggled to get in contact with anyone as main number rang outand any contact was via hidden numbers so couldn't reply. Only when I complained strongly via email did I get a call back. Then I wanted an extension for another night and it took multiple phone calls, emails and 2 days to conform if it was possible. We enjoyed our stay but the experience was tarnished by the really poor customer experience and condition of the apartment.
Stayed 2 nights in Jan 2020

6/10 Okay

RICHARD

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Ashok

Travelled with group
Liked: Cleanliness, staff & service
great weekend overall, little improvements needed
Great location, walking distance to amazing cafes and restaurants, loads of things to keep busy. breath taking views. over all clean and well finished. no locks on any doors. communication needs more work - unable to contact landline number on multiple occasions plus unanswered emails prior to checkin. the two extra beds had broken slats which made it very uncomfortable to sleep, guests had to put the mattress directly onto the floor. Pool/gym/sauna were inaccessible until after you did an induction.. which is only scheduled after 8pm which meant we were only able to use the facilities 1 out of the 2 days.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to CDB and inner suburbs. Easy access to public transport. The apartment was huge with fantastic views
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a fantastic location and has a great view across Port Phillip Bay. The property is in generally good condition: several light bulbs were out, and some stains on the furniture and carpet.
Stayed 4 nights in Jun 2019

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities, room comfort
Check In Difficulties
We enjoyed it apart from the check in restrictions
Stayed 2 nights in Apr 2019

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Melbourne 5 day stay
Great area, great apartment. Needs some refurbishment - marks on walls, Washing machine handle, bedding. Overall a good experience but could have been better
Stayed 5 nights in Mar 2019

6/10 Okay

Dane

Liked: Staff & service
Disliked: Room comfort
Apartment needs some care, broken doors in kitchen, broken toilet no flushing, stained carpets and overall needing a refresh. Location great.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019