Property grounds

Reviews of Lemonthyme Wilderness Retreat

4 out of 5
Lemonthyme Wilderness Retreat
770 Dolcoath Rd Off Cradle Mountain Rd, Moina, TAS

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 458 reviews" "
Rating 8 - Good. 154 out of 458 reviews" "
Rating 6 - Okay. 31 out of 458 reviews" "
Rating 4 - Poor. 17 out of 458 reviews" "
Rating 2 - Terrible. 2 out of 458 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just love Lemonthyme!
We were married here in 2015 and return regularly. It is a truely unique place, away from it all out in the beautiful Tasmanian rainforest. A place to relax, get in touch with nature, escape the hustle and bustle and recharge. The accommodation is clean and comfortable, if a little outdated. The king beds could use an upgrade ie. make them a king, not two singles joined in the middle. But the cabins are warm, light filled and surrounded by the rainforest. We stayed as a family, 2 kids under 5, and cooked lunch and dinners in the 2 bed cabin. The kitchen is adequate for self-contained, if you are prepared to cook on an electric frypan and bring all your condiments. Perhaps they could offer a cooking pack with oil, salt, pepper etc? We will be back again soon. Our kids love doing the little bushwalks, seeing all the animals and exploring amongst the ferns. We enjoyed sitting on the porch, drinking fabulous Tasmanian wine and watching life go by.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, great food, good walks.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real retreat in the middle of bush... lovely birdsong... Cold outside but cosy inside...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We stayed in Devon, it was slightly overpriced for the condition. The sliding door lock needs repair, cupboard door in front of the fridge is starting to come off it hinges, curtains were in poor condition and we killed several spiders inside the room. On a brighter side the surroundings and scenery was just amazing from the deck and spa.
Stayed 1 night in Feb 2020

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Escape!
Amazing place with caring, friendly staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing! Loved how comfortable the room was. Gas heater definitely a plus. Daily housekeeping. Lovely staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Quiet, tranquil. Great food in the restaurant. Comfy bed and large room. Spa bath looking over the bush was amazing
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property was different, however, it is too far into the forest, especially if a bushfire occurred.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bush seting and cosy cabins. The kookabaras were beautiful to.
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Liked: Cleanliness, room comfort
The luxury Spa suite was very clean. The toiletries were ok but would have expected a few more and also better quality. Also the coffee/tea was just about sufficient in the room although again, it wouldn’t have taken much more to make it feel luxury instead of OK. The restaurant and breakfast were a little underwhelming - not really enough choice in menu and breakfast was a little self-serve cafe like ... I would have liked an option if room service for both but neither where an option. The location was beautiful and
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful bird calls, great walks, extra friendly helpful staff. Good food. Pademelons to see. All good
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi could have been better but overall the stay was great
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it how we walked in and the heater was already on. ( was a tad bit cold outside so this was a lovely touch!) Very comfortable couch and beds had the most enjoyable stay, very relaxing.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The setting is beautiful and the cabins are a great size and really clean however the bathrooms are very outdated. We had the birth of our grandchild sooner than expected so had to return home and asked if we could have a refund for our second night stay but this was declined in a very negative manner. The way in which the situation was dealt with has left a very negative impression. We will never return to this property again and would not recommend it. What a shame their customer service let it down.
Stayed 2 nights in Oct 2019
Response from Management on 18 Oct,2019
Thank you for your feedback, We would love to point out that we could not give a refund because you were within our cancellation policy when you phoned to tell us about your daughter having her child. However, we were happy enough to offer you a different date/ alter your stay but unfortunately that you didn’t want to change. We have very clear cancellation policy on our booking web page when booking your stay and we are very sorry if this was unclear. We respect your dilemma, but we could not make any changes further your booking due to the policy. Regards, Management,

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful setting! Spacious, well-equipped cabins with a feeling of solitude yet just a few steps from the main lodge with everything you could need. For those who can't go off-line, 4G provides better performance than the lodge's WiFi (satellite) and an upgrade to in-house streamed movies would be better than a good but dated DVD collection. Great staff and very accommodating kitchen. A 'general store' would be useful to support the well-equipped kitchens in the cabins.
Stayed 2 nights in Oct 2019

10/10 Excellent

Nancy, Townsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cabins are cosy, warm and inviting. The staff are super friendly and helpful. A charming place to stay although care must be taken on the 8km gravel road drive into the resort. The road is narrow and windy.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real retreat in the forest. Traditional lodge style; lovely and warm and comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for everything. Dinner is very at reasonable price and taste good. Room size is decent
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooms and location. Food could be a bit tastier, overpriced for what it is
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quite awesome place to take a break , in winter
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved driving to/from the Lemonthyme Wilderness Retreat. The 8km stretch between the resort and the freeway was such a joy to drive - the beautiful winding road, the landscape and the random wild black kitten we saw on the way in (yes, a cat!). The property was neat and tidy, with a fireplace to warm us up at night. We had dinner at the resort one night which was a delight - nothing fancy, but sure was cozy, filling and delicious.
Stayed 2 nights in Apr 2019
Response from Ines (Receptionist and waitress) on 4 May,2019
Thank you so much for your feedback! We are glad you had a good stay and enjoy the road up to the lodge!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, friendly staff. Nestled beautifully in pictures wilderness. Highly recommend an long stay in nature. Couldn’t have asked for a better experience. Plenty to do, walks, waterfalls, fine dining. Simply perfect. Will be back again.
Stayed 6 nights in Apr 2019
Response from Ines (receptionist and waitress) on 3 May,2019
Thank you so much for your feedback! We are very happy you had such a great experience with us! It was a pleasure to host you and we are looking forward to your next stay!

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing. The staff were very friendly and welcoming. Definitely would recommend and would come back to stay :)
Stayed 1 night in Apr 2019
Response from Ines Jover (receptionist and waitress) on 27 Apr,2019
Thank you so much for your feedback! It was a pleasure to host you and are looking forward to welcoming you again!

10/10 Excellent

Nila, Carlingford, NSW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was clean and cosy. The staff were wonderful. The food was very tasty. It is a terrific place! Had a great experience. Highly recommended👍😊
Stayed 1 night in Apr 2019
Response from Ines Jover (Receptionist and waitress) on 27 Apr,2019
Thanks so much for your comment! We are very happy you enjoyed your stay with us so much!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Stunning view. The food was excellent. The staffs are friendly and helpful
Stayed 1 night in Apr 2019
Response from Ines Jover (Receptionist and waitress) on 27 Apr,2019
Thank you very much for your feedback! We are glad you had a good experience with us!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ines (Receptionist and waitress) on 1 May,2019
Good morning dear guest! We are very concerned about your bad review and would like to ask the reasons why your stay was not pleasant so that we can take action as soon as possible! We really appreciate your feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cabin heaters (gas) were not able to keep the cabins (we booked 2) warm, and were not able to produce the artificial fire effect. Very disappointing.
Stayed 1 night in Apr 2019
Response from Ines (receptionist and waitress) on 3 May,2019
We are sorry you didn't find the heaters effective, and we will take action immediately. Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ines (Receptionist and waitress) on 18 Apr,2019
Thanks so much for your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Ines (receptionist and waitress) on 18 Apr,2019
Thank you so much for your feedback! We really appreciate it and are very happy you enjoyed it!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lemonthyme Reception on 10 Mar,2019
Thanks Rob, glad you enjoyed the stay.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Lemonthyme on 1 Mar,2019
Thanks!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, meals were really well priced.
Stayed 1 night in Feb 2019
Response from Lou on 26 Feb,2019
Thanks! We're glad you enjoyed your stay.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Louisa on 25 Feb,2019
Thanks Dianne, we're glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Is was a beautiful place to stay, very relaxing. Helpful staff and delicious dinner.
Stayed 1 night in Feb 2019
Response from Louisa on 22 Feb,2019
We're glad you enjoyed your experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Accommodation in a beautiful location, but the facilities were fairly spartan and run down for the price.
Stayed 1 night in Jan 2019
Response from Lemonthyme on 26 Feb,2019
Thanks for the feedback, we do take it on board.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place once we got there! Wasn't quite prepared for 8 kms of dirt road to get there once we turned off Cradle Mountain Rd. Room was very nice and beautifully prepared. We didn't arrive till after 7.30pm and discovered the restaurant closes about that time. The staff member asked the chef if we could eat there and that was not a problem. We did think the cost of the continental breakfast could have been included in the room rate, as this was the most expensive place we had stayed in during our Tasmanian stay.
Stayed 2 nights in Jan 2019
Response from Louisa on 22 Feb,2019
We always take feed-back on board, and have now included the breakfast in our room rates. Thanks for taking the time to leave a review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Lemonthyme on 26 Feb,2019
Thanks!

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Secluded cabin but overpriced food
About a 20 min drive on an unsealed road off the highway to get to Lemonthyme, the retreat is very secluded from anything else. The cabin was nice yet simple, however the food was quite overpriced (particularly the breakfast and takeaway lunch) and you don't have any other options being in the middle of nowhere. Seemed more catered for retirees and couples with no children, seemed a little overpriced for what it was yet there doesn't appear to be many places to stay in this area.
Stayed 1 night in Nov 2018
Response from Lemonthyme on 26 Feb,2019
Thanks for the feedback. As a wilderness retreat it can be challenging to satisfy expectations of city convenience so we're working on ensuring that guests are more aware of how remote we really are before they book.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Lemonthyme on 26 Feb,2019
Thanks Kim!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The perfect little rainforest fern filled oasis to stay. The two waterfalls on the hotel's back trail were beautiful. The best we'd seen in the whole of Tasmania. They need to advertise that more. We loved the rustic feel of the cabins. We felt like we were at the snow but surrounded by ferns instead. Sure you can tell it was fitted out in early 90's but it was fine. Most cabins are terrace cabins where you share one wall (which is quite fine if you have a reasonable neighbour) but you can also book standalone chalets. We had a great 'rest' day there after walking Cradle Mountain. We still walked two hours to see Champagne and Bridal falls on the hotel's property but it was so lush, tropical, mossy, and beautiful. Next day we left to do Cradle Mountain before heading to Strahan. Had great meals at the restaurant on the property and staff were really lovely. The nicest people. Just a really relaxing getaway.
Stayed 2 nights in Dec 2018
Response from Lemonthyme on 26 Feb,2019
Thanks, we love the feedback to help us know what our guests are looking for.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I was excited to see this place but it’s not like the photos, very dated and remote, and it’s an 8km gravel road off the main road. The food was average, again, nothing like the photos, breakfast was cold but we were still charged $25 each. The location is amazing but not much to do, no tv and limited internet so take a book or only stay for 1 or 2 nights. We were going to cancel our 3rd night but couldn’t get a hotel elsewhere. We won’t be going back which is a shame because this place has a lot of potential.
Stayed 3 nights in Dec 2018
Response from Lemonthyme on 26 Feb,2019
Thanks for the feedback, it's all valuable to us.

8/10 Good

Georgina, Caboolture QLD Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Lemonthyme Wilderness Retreat on a recent trip to Tasmania. It was our last night on our holiday and a very nice and different style of accommodation compared to the usual hotels we had stayed at. It was lovely to sit out on the peaceful verandah listening to the birds. We had no trouble with the wifi (other reviews had mentioned this as a problem). We did see a booster in our room which must have helped. The gas fireplace in the room is a lovely touch. The accommodation is two cabins together, but we did not hear our neighbours at all luckily. We dined in the restaurant for dinner and breakfast. The dinner was lovely, we had the lamb and the pork meals and the garlic damper which was all nice. The menu is limited but is the be expected with a smaller dining crowd. The meals were very well priced. The restaurant was lovely with a wood fire area. We did find the breakfast not as well cooked as the dinner though, eg pouched eggs came out like boiled eggs. Many walks around the area, so plan time to experience that. Staff were very friendly.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only down side is no Wi-Fi in the room. Room is big with all kitchenware available
Stayed 2 nights in Dec 2018

10/10 Excellent

Jack, melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is surrounded by beautiful views. The truly wilderness retreat. The beat part is the walking trails around the property. All are really nice. It would be better if better signage. Overall it is a really lovely stay. Will be back for sure.
Stayed 1 night in Dec 2018