Pool

Reviews of Four Seasons Hotel Mumbai

5 out of 5
Four Seasons Hotel Mumbai
1/136, Dr E Moses Rd, Worli, Mumbai, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 781 reviews" "
Rating 8 - Good. 153 out of 781 reviews" "
Rating 6 - Okay. 46 out of 781 reviews" "
Rating 4 - Poor. 19 out of 781 reviews" "
Rating 2 - Terrible. 23 out of 781 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay…wish we could have stayed longer. Aer lounge at the rooftop of the hotel is in a league of its own and probably the best in Mumbai. Will be back!
Stayed 3 nights in Feb 2024
Response from fshm on 7 Mar,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you had an excellent stay. I am also glad to know that you will visit us again and look forward to welcoming you back, especially to AER. Warm regards, Nitesh Gandhi

10/10 Excellent

Rachi

Travelled with partner
Liked: Amenities
Great hospitality from all staff who were well organised and very friendly.
Stayed 1 night in Feb 2024
Response from fshm on 16 Feb,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I am happy to hear that you enjoyed your stay, especially the attentive and friendly service provided by the team. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 Excellent

Ekaterina

Stayed 1 night in Jan 2024
Response from fshm on 22 Mar,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am glad to know that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

6/10 Okay

MIHAEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would expect four seasons to be in a better area
Stayed 3 nights in Jan 2024
Response from fshm on 5 Feb,2024
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to our location which is in Worli, the new upcoming business district centrally located in Mumbai. The surrounding area is under development and in a few years we should see more business houses around the hotel. Apart form this, I hope your stay was a pleasant one and look forward to welcoming you back soon.Warm regards,Nitesh Gandhi

10/10 Excellent

Niranjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from fshm on 2 Jan,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Excellent

Elizabeth, OAKLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very friendly and helpful. Its not a huge hotel but the rooftop bar is amazing. Definitely recommend going up for a drink and an appetizer. The remodeled room was nice but with the smog you don't really get a view of the ocean..
Stayed 1 night in Dec 2023
Response from fshm on 2 Jan,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you enjoyed your stay, especially your time at AER and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Excellent

James, Atlanta

Stayed 5 nights in Dec 2023
Response from fshm on 10 Jan,2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 Excellent

t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional services, lovely room
Stayed 2 nights in Dec 2023
Response from fshm on 13 Dec,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us and am happy to hear that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at one of the renovated rooms which was really nice with great views.
Stayed 2 nights in Nov 2023
Response from fshm on 18 Nov,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay in our renovated room. I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
Excellent stay at this fabulous hotel. Service is amazing. Room was spacious, immaculately clean and comfortable. Pool was wonderful and service here also fabulous. Restaurant is great for breakfast, lunch and dinner. Thoroughly recommend and hope to stay again. Special thanks to Sonali and team at the concierge who were super helpful and helped make our stay extra special.
Stayed 4 nights in Nov 2023
Response from fshm on 13 Nov,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am glad to learn that you enjoyed your stay, from the room accommodation and food, to your time at the Pool and the service provided by the hotel team.Your recommendation is most appreciated and look forward to welcoming you back again.Warm regards,Gianni Costa

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from fshm on 13 Nov,2023
Greetings from Four Seasons Hotel Mumbai! I have noted your 3 out of 5 rating in regard to your recent stay and do apologise for not meeting your expectations. In order to carefully review this, we request you to share some specific details regarding your experience as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again as we look forward to welcoming you back. Best regards,Gianni Costa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from fshm on 6 Nov,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, professional staff
Stayed 2 nights in Oct 2023
Response from fshm on 31 Oct,2023
Greetings from Four Seasons Hotel Mumbai! I am happy to hear that you had a good stay and enjoyed the service provided by the hotel teaml hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 Excellent

Aditya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from fshm on 28 Oct,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent hotel and great restaurants made this two day trip very memorable - Nitin at the front desk was very kind. SanQi is a great place to eat good Asian food. AER was a neat place tp hang around late night
Stayed 1 night in Sep 2023
Response from fshm on 5 Oct,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. I am pleased to learn that you enjoyed your stay, especially your time at SanQi and AER.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great food and wonderful and helpful staff. The concierge manager Fagun, specifically went above and beyond not only to make our stay at the Four Seaons memorable but also helped us with our next stay at the Oberoi Delhi making it extra special as it was my girlfriends birthday. A
Stayed 2 nights in Sep 2023
Response from fshm on 4 Oct,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay with us, especially the food and the attentive service provided by our hotel team.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as I hoped
Great staff and good service. Unfortunately the hotel room are looking dated and the tv system is very dated. Also the area isn’t the best.
Stayed 2 nights in Sep 2023
Response from fshm on 18 Sept,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback in regard to your recent stay with us. I am glad to know that you enjoyed the staff and service. I would like to take the opportunity to share that we are currently refurbishing our rooms in phases and look forward to welcoming you to our renovated rooms in the future.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a luxurious property
We had an issue but that was immediately acknowledged and addressed. Great staff and service. Views from our room were great. Would definitely stay there at every given opportunity
Stayed 1 night in Sep 2023
Response from fshm on 13 Sept,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay and that our team members handled the issue promptly and to your satisfaction.I am glad to know that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

jmk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 5 nights in Sep 2023
Response from fshm on 12 Sept,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Response from fshm on 8 Sept,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from fshm on 5 Sept,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

MISS E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay at the Four Seasons, highlighted by Loki's seamless check-in. Enjoyed the gorgeous bathroom, bright, spacious room. Despite ongoing renovations, everything was discreet, not impacting the experience. Eagerly looking forward to coming back when renovations are complete. A truly comfortable and luxurious experience that leaves a lasting impression.
Stayed 2 nights in Aug 2023
Response from fshm on 9 Aug,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to know that you especially enjoyed the room accommodation and the service provided during your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards,Sunil Narang

4/10 Poor

Breena

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is using a five star name with three star service and amenities. The management is terrible and there is no such thing as customer service from any higher level person. The cleaning staff were wonderful. There was one mistake where a personal item was removed from my room and it took quite some time to locate it. The hotel did not disclose that there would be construction going on at all hours and they did not provide alternate options to all of their closed amenities such as the rooftop bar. They wouldn’t let us use the lounge instead when the business center and other areas were closed.
Stayed 1 night in Jul 2023
Response from fshm on 28 Jul,2023
Greetings form Four Seasons Hotel Mumbai!Thank you for your sharing your feedback further to your recent stay with us and apologise for not meeting your expectations. Certain parts of our hotel are undergoing upgrades in phases and sincerely regret if this impacted your stay. However I am happy to hear that you enjoyed the service provided by our Housekeeping team and that we were successful in locating the personal item. Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again and look forward to welcoming you back to an enhanced product in the future.Warm regards,Sunil Narang

10/10 Excellent

Ibrahim

Stayed 2 nights in Jul 2023
Response from fshm on 14 Aug,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Okay

Saeeda

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff are helpful and friendly. Restaurant serves great food. The disappointment was the lack of adequate room cleaning.sheets were dirty, carpets dirty, the room was not vacuumed ( food particle on floor) curtains dirty and smells of cigarettes, cleaning staff smell bad( it is worth educating them about personal hygiene and even by them deodorants, the room after being busted by cleaning team smelled horrible.
Stayed 2 nights in Jul 2023
Response from fshm on 12 Jul,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent stay. I am happy to hear that you enjoyed your experience at the restaurant and found our team members to be helpful and friendly. I have also noted your overall feedback in regard to Housekeeping and apologise for the lapses in service. The staff has also been briefed to make sure that personal hygiene standards are maintained.Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us an opportunity to welcome you back.Warm regards,Sunil Narang

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They have a problem in disclosing names. What stops them from doing so is bets known to them. My office had to cover the cost for all expenses incurred during my stay, My room was already full pre-paid. When my office called the hotel to deposit a certain amount to cover incidentals - the hotel wanted my office staff from Pune to visit hotel in Mumbai to pay other they could not collect the payment. They wanted a physical card only. NO QR code, NO CC auth, NO payment link. The front also does not come on call - only operators speak without names like bots easliy sound irritated when you call in the second time. Very very rigid team, behaviour and approach.
Response from fshm on 30 May,2023
Greetings from Four Seasons Hotel Mumbai!We once again thank you for your valuable feedback and apologise for the unpleasant experience.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They have a big issue with disclosing names on call. Almost rigid on any/every request you make. The approach is very rigid and reverse of what you actually expect from a hotel. Small request like making a pre-payment to them is not acceptable to them. They would want you to pay only 72 hours before your check in etc etc.
Response from fshm on 26 May,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. Four Seasons Hotels & Resorts are known worldwide for providing exceptional services for all our valued guests. Therefore it is indeed concerning for us to have let you down with an unpleasant experience which led to an unpleasant stay. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 Excellent

Paresh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from fshm on 8 May,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The hotel is undergoing renovations as well huge building works going on directly next door. This meant our stay wasn’t the most pleasant and added to the issues we had with our room and lounge experience.
Stayed 1 night in Mar 2023
Response from FSHM on 30 Mar,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback and apologise for the inconvenience caused. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and look forward to welcoming you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 Excellent

SANKAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Couldn’t be happier
Stayed 2 nights in Jan 2023
Response from FSHM on 3 Feb,2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am glad to learn that you had an excellent stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
should have a temperature controlled swimming pool
Response from FSHM on 19 Jan,2023
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay. We have also noted your feedback regarding the Pool and please be assured that your feedback is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful
Response from FSHM on 30 Dec,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am so happy to hear that you found our service to be wonderful. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

HILA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
India
Response from FSHM on 8 Dec,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating during your recent stay with us and am glad to know that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Naresh

Travelled with partner
Liked: Cleanliness, staff & service
Was expecting a temperature controlled pool, pool area was small and the area around the hotel had a bad stench
Stayed 1 night in Nov 2022
Response from fshm on 17 Nov,2022
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay. I have also noted your feedback regarding the Pool experience and please be assured that your feedback is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with exceptional service
Stayed 2 nights in Oct 2022
Response from FSHM on 20 Oct,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating and am glad to learn that you enjoyed the staff and service provided by the hotel team.. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love these folks! Prefer here to the Taj Mahal Palace. Seriously! Service great! Massage great!
Stayed 1 night in Sep 2022
Response from FSHM on 4 Oct,2022
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating as well as your positive feedback. I am so happy to hear that you enjoyed your stay, especially your time at the Spa and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People make the luxury!
We have stayed in so many Four Seasons properties but the one in Mumbai stood up due to the warm and diligence of its employees. Everyone from the doorman to the general manager were so attentive to our comfort that made us feel part of the family. We felt like returning home every time we came back to the hotel. Thanks to Aashrit and Loki for their interest in our wellbeing and unforgettable stay.
Stayed 6 nights in Aug 2022
Response from FSHM on 3 Sept,2022
Greetings from Four Seasons Hotel Mumbai!Thank you for your 10 out of 10 rating as well as your wonderful feedback in regard to your recent visit. We have always said that our people are our most important asset and your words certainly confirm that belief.I look forward to your next visit and to welcoming you back soon.Warm regards,Sunil Narang

2/10 Terrible

Ramin

Stayed 2 nights in Aug 2022

8/10 Good

Malvika

Stayed 2 nights in Aug 2022

10/10 Excellent

Sameer

Stayed 1 night in Jul 2022
Response from FSHM on 26 Jul,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating and am glad to learn that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from fshm on 5 Jul,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating and am happy to know that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Aneeta R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in May 2022
Response from FSHM on 11 Jun,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating and am happy to hear that you enjoyed the service provided by the hotel team. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

8/10 Good

khaled

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very loud noise outside my window
The hotels staff and concierge service was amazing and very helpful in every request. The biggest issue was on day 2 of my stay. I had a long day in the city starting in the morning and came back to the room for rest and a nap. Unfortunately, there was a horrible noise and work being done right outside of my window for almost 2 hours which prevented me from resting. I wish the hotel would have told me the work was being done so that at the minimum, I could have adjusted my rest time.
Stayed 2 nights in May 2022
Response from fshm on 17 May,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. While I am glad to know that you found the service from the hotel team to be amazing, please accept my sincere apologies for the disturbance caused. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Okay

Tuba

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2022

4/10 Poor

Raunak

Business traveller
Liked: Cleanliness
Disliked: Amenities
I wonder how this is a Four Seasons owned property, seems more like a courtyard mariott.
Stayed 1 night in May 2022
Response from FSHM on 16 May,2022
Greetings from Four Seasons Hotel Mumbai! I have noted your rating as well as your feedback in regard to your recent stay and apologise for not meeting your expectations. In order to carefully review and investigate our shortcomings, we request you to kindly share some more details via the email we have sent you. We take guest feedback very seriously and do look forward to your revert. Warm regards, Sunil Narang

10/10 Excellent

SALEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff
Stayed 2 nights in May 2022
Response from FSHM on 11 May,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating and am glad to see that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

Manish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The stay was wonderfull. Good hotel for personal or businesses trip.
Stayed 2 nights in May 2022
Response from FSHM on 9 May,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating and am pleased to know that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Excellent

satyam

Stayed 1 night in May 2022
Response from FSHM on 9 May,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating and am happy to learn that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

8/10 Good

Tushar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from FSHM on 28 Apr,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 8 out of 10 rating in regard to your recent stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

8/10 Good

Deepak

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent overall
The stay was ok overall. The hotel is located in a prime spot with amazing views. The toilet however was a little stingy and smelly. Besides the concierge service, I would rate the hotel 4 star at best.
Stayed 2 nights in Apr 2022
Response from fshm on 18 Apr,2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you found us to be conveniently located and that you enjoyed your overall stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang