Front of property – evening/night

Reviews of Pension EastMountain Hakuba

2.5 out of 5
Pension EastMountain Hakuba
Ooji, Hokujo 3020, Kitaazumi-gun, Hakuba, Nagano

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Siriphan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love quiet and safe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for hiting the slopes
Location is on a street that has great places to eat, snowboard/ski rentals, and bus stops for getting to the slopes.

8/10 Good

Luther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice host, go to base camp only 5 mins by walk and 3 mins to convention shop.
Stayed 6 nights in Feb 2020
Response from Santo on 28 Feb,2020
Dear Luther Thank you for your comments. Hope have next chance to host you stay in Hakuba again. Good luck! Pension EastMountain Hakuba Owner Makoto Santo

6/10 Okay

Verified traveller

be careful with the location and phone number
I booked this hotel based on the location looking at the map. When I got there noticed that the hotel wasn't there, tried to call to the phone number listed on the reservation page and the number was not in use. Took me a lot of time asking around and looking into google map to find the hotel VERY far away from where I wanted to stay. Maybe its not the hotel's fault but not being able to update the information and not being able to know in advance that the place is wrong, made my day very upset and had to change a lot of my travels plan.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

YUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ぜひ泊まってみてください
アットホームな感じでリラックスできました。立地が最高です。
Stayed 1 night in Mar 2019
Response from Makoto Santo on 31 Mar,2019
Dear YuCheng Thank you for your comments for your saty at our house. Hope will have next change to host you again. Good Luck!