Aerial view

Reviews of Park Shore Resort

Park Shore Resort
600 Neapolitan Way, Naples, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 701 reviews" "
Rating 8 - Good. 234 out of 701 reviews" "
Rating 6 - Okay. 44 out of 701 reviews" "
Rating 4 - Poor. 21 out of 701 reviews" "
Rating 2 - Terrible. 12 out of 701 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Duncan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of construction going on. Not advised that our balcony would be unavailable during our stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Maureen

Travelled with group
Disliked: Cleanliness, room comfort
Used to be great. Has gone downhill
Terrible experience. Hotel hasn’t called me back in weeks. The water was turned off and someone had used both bathrooms and had not flushed. We couldn’t stay there and still haven’t gotten our refund.
Stayed 2 nights in Oct 2023

6/10 Okay

Ariel

Travelled with family
Liked: Amenities
They are in construction, no safe some areas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Loved this place, we would stay here again. Mornings at the beach, afternoon/evenings at the pool were so nice. The grill area was very nice too.
Stayed 4 nights in May 2023

8/10 Good

MELISSA

Liked: Cleanliness
Beautiful pool and people very nice. However, hot tub broken, no working elevator and we were on fourth floor and original room was in section under construction without access to lanai and during the day there was construction noise. Location excellent. They did upgrade our room to an area with access to lanai which was nice.
Stayed 7 nights in May 2023

10/10 Excellent

Robert

6/10 Okay

Robyn

Travelled with family
The rooms need to be updated carpet replaced as this is very old carpet and lots of ants in the condo . Replace furniture with updated furniture as well .
Stayed 7 nights in Sep 2022
Response from Julio Morales on 19 Sept,2022
Hello Robyn - Thank you for the feedback as it is always our goal to deliver the best experience possible to our guests. Please know your comments will be shared with both our team members and the unit owner as we continuously work to improve for the future.Sincerely,Julio Morales – General Manager

8/10 Good

denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet. Rooms clean. Nice pool. Beautiful landscaping.
Stayed 3 nights in Jul 2022
Response from Julio Morales on 6 Jul,2022
Hello Denise – We’re so happy that you had a great experience and enjoyed the beautiful surroundings that Park Shore Resort offers. Thank you for sharing your review and we look forward to seeing you again in the future! Best Regards, Julio Morales – General Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful grounds
Stayed 7 nights in Jun 2022
Response from Julio Morales on 28 Jun,2022
Hello Robert – Thank you for taking the time to share your 5/5 rating! It’s great to see that you had an enjoyable time at Park Shore Resort. We appreciate the comments and invite you back again the next time you are in the area. Sincerely, Julio Morales – General Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by everything here. The staff was awesome, grounds were phenomenal, the room was huge and had everything we needed. Restaurant was amzaing!! The pool was fantastic, so relaxing with the amaing waterfall! Wow!!
Stayed 4 nights in Jun 2022
Response from Julio Morales on 17 Jun,2022
Hello Amy – What a pleasure to learn that we exceeded your expectations at Park Shore Resort! It’s wonderful to hear that you enjoyed everything from our beautiful grounds to friendly service. Hogfish Harry’s is delicious, isn't it? Thanks for taking the time to share your review and we would be honored to welcome you back in the future. Best Regards, Julio Morales – General Manager

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of the resort is perfect. Close to many restaurants shopping the airport and downtown. The property is kept extremely clean. The only negative thing I would say is the unit could use a little updating. No USB Outlets anywhere and the dishwasher is very old. Beds are not very comfortable.
Stayed 8 nights in May 2022

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location near restaurants, grocery store, and pharmacy. Nice neighborhood. Condo features are what we require including a screened balcony for eating and relaxing.
Stayed 10 nights in Feb 2022
Response from Julio Morales on 9 Mar,2022
Hello Ann – Glad to hear that Park Shore was a great match for your stay in Naples! Thanks for taking the time to share your review and it would be our pleasure to welcome you back to our property again on a future visit. Sincerely, Julio Morales – General Manager

8/10 Good

Timothy, Coraopolis

Stayed 7 nights in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and nice grounds
Stayed 3 nights in Dec 2021
Response from Julio Morales on 21 Dec,2021
Hello Andrew - Our location is beautiful, isn't it? We are delighted that our property met your expectations for an enjoyable stay. Thanks for sharing your review and we invite you back the next time you are in Naples! Best Regards, Julio Morales – General Manager

10/10 Excellent

Steven

Stayed 2 nights in Dec 2021

10/10 Excellent

JOHN, clark

Travelled with partner
Liked: Cleanliness, amenities
clean towels daily, clean, and nice pool, friendly check in at front desk
Stayed 3 nights in Dec 2021
Response from Julio Morales on 13 Dec,2021
Hello John – Thanks for the 5/5 rating! Glad to hear that our team and resort cleanliness had a positive impact on your stay in Naples. Please come visit again soon! Sincerely, Julio Morales – General Manager

8/10 Good

Matthew

Travelled with family
Liked: Amenities, property conditions & facilities
Comfortable but a bit dated. The bed was very comfortable and the shower had great water pressure. It was quiet with lots of parking. There were lots of pickle ball courts and they provide free racquets and balls.
Stayed 5 nights in Nov 2021
Response from Julio Morales on 29 Nov,2021
Hello Matthew – We’re delighted to hear that you had a comfortable and enjoyable experience at Park Shore Resort. Thanks for taking the time to share your feedback as we consider resort improvements for the future! Best Regards, Julio Morales – General Manager

10/10 Excellent

Ervin

Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2021

8/10 Good

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Growing up in Naples i never knew of this resort. It was a fantastic weekend and was able to relax. Hogfish Harry's was great food. The property was nice and quiet. I didnt like the fact the pool/jacuzzi closed so early. I think that as long as patrons are quiet, those items should be open all night
Stayed 2 nights in Oct 2021
Response from Julio Morales on 26 Oct,2021
Hello Kevin – We are happy that you found our quiet yet convenient Naples hideaway! Hogfish Harry’s is delicious and we are glad you were able to enjoy their cuisine while at Park Shore. We appreciate your compliments and comments as guest satisfaction is so important to us. Thanks so much for leaving us a review and we look forward to seeing you again the next time you need a weekend to relax! Sincerely, Julio Morales – General Manager

10/10 Excellent

Rocco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet beautiful resort.
Stayed 4 nights in Sep 2021
Response from Julio Morales on 7 Sept,2021
Hello Rocco - Thank you for taking the time to rate us a 5/5! We are happy that you enjoyed the beauty and peacefulness of our property. Please come and see us again the next time you visit Naples! Sincerely, Julio Morales – General Manager

10/10 Excellent

Gema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación,todo el personal es muy amable,la limpieza es excelente
Stayed 3 nights in Aug 2021
Response from Julio Morales on 24 Aug,2021
Hello Gema – Thanks for the 5/5 rating! We are so happy to hear that our team, location, and resort cleanliness met your expectations for an enjoyable visit. Please come stay with us again on your next visit to Naples! Best Regards, Julio Morales – General Manager

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, room comfort
The property was very well maintained, beautiful property. Staff was kind, courteous and helpful. The restuarant on property was excellent as well, good food and service.
Stayed 2 nights in Aug 2021
Response from Julio Morales on 19 Aug,2021
Hello Kevin – We appreciate your compliments about our property, team, and amenities and we are glad that you had an enjoyable stay. Thanks for sharing your rating and it would be our pleasure to serve you as our guest on a future visit. Sincerely, Julio Morales – General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
We love the location, close to the beach, supermarket, restaurants, and shopping mall. Also easy and free parking and great BBQ area. Very friendly staff. Unacceptable pool condition, mask floating in the pool, tadpoles swimming inside the pool, and leaves and dirt all-over. The room was ok, but the king mattress was very uncomfortable, very hard.
Stayed 4 nights in Aug 2021
Response from Julio Morales on 12 Aug,2021
Hello Guest – While we are pleased that our location and guest service met your expectations, we are disappointed that other areas of the resort were not up to par. Thank you for bringing your concerns to our attention as we are always working to improve the experience that we deliver to our guests. Sincerely, Julio Morales – General Manager

10/10 Excellent

Danizabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021
Response from Julio Morales on 27 Jul,2021
Hello Danizabeth - Thank you for rating us a 10/10! We are happy to hear that you enjoyed our resort and welcome you back to stay with us again soon. Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, great localization!
Stayed 2 nights in Jul 2021
Response from Julio Morales on 21 Jul,2021
Hello Guest – Thank you for taking the time to rate us a 5/5! We are happy that you found our location convenient for your stay in Naples. Please come and see us again the next time you are in the area! Sincerely, Julio Morales – General Manager

8/10 Good

Keyla

Travelled with family
Liked: Cleanliness, room comfort
Fabulous resort
This resort is nestled in a lush oasis with beautiful surroundings and nature. The BBQ area is well designed and spacious with plenty of gas grills. The pool area is large and well maintained. The rooms can use updating and remodeling, but for the value, they're great, super spacious and very clean. The kitchen is fully stocked and everything was also clean. It's in a great location within walking distance of shops, grocery stores and restaurants. Our family really enjoyed our stay and are already planning an upcoming stay again.
Stayed 3 nights in Jul 2021
Response from Julio Morales on 17 Aug,2021
Hello Keyla – Thanks for taking the time to share your review! We are pleased that you found our property to be a great value for Naples – we have such a convenient central location and lots of home like amenities for guests to enjoy while in the area. Thanks for choosing Park Shore for your family visit and we will look forward to seeing you next time! Best Regards, Julio Morales – General Manager

10/10 Excellent

Sambi E.

Liked: Cleanliness
Nice Place for Family and Kids
Hi, We have enjoyed our stay in Park Shore. The staff are very friendly. The place is very safe. The resort has many facilities and close to shopping and restaurants. The place is very close to beautiful Naples beaches.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience for a family of 6.
Stayed 3 nights in Jul 2021
Response from Julio Morales on 8 Jul,2021
Hello Guest – We are delighted to hear that our property met your expectations for your family trip! Thanks for taking the time to share your review and it would be our pleasure to welcome you back again soon. Best Regards, Julio Morales – General Manager

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property need upgrade rooms are outdated , special my room have broken tile in master bathroom , which is an safe I need to cover with towel all the time, broken sliding door in gest room my kids went to open the door and door come out off the track they almost got hurt. One of the tv didn't not work I agreed issue whit property they come next morning fix the door which took tem over 4. hours they replaced tv tile never got fixed they did not offer us too move I nother unit.when I checked in they charge me property fee duplicate charge by mistake I would not recommend to stay there .
Stayed 7 nights in Jun 2021
Response from Julio Morales on 8 Jul,2021
Hello Guest – We are extremely disappointed to see your 1/5 rating of our property and to hear of the issues that you describe with your suite. We hope all of your concerns were brought to the attention of our Guest Services Team during your stay so that there was a chance for us to make it right. We apologize that the television was not repaired to your satisfaction. If there are still any pending questions on charges, please do not hesitate to reach out to us so that we may review everything together. Best Regards, Julio Morales – General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectations, beautiful neighborhood, close to beach and easy to get around.
Stayed 5 nights in Jun 2021
Response from Julio Morales on 1 Jul,2021
Hello Guest – We are delighted to hear that we exceeded your expectations – just the type of experience that we aim to deliver to each and every guest that we serve! We are happy to hear that you also found our location convenient for exploring Naples. Thank you for sharing your review and it would be our pleasure to welcome you back as our guest in the future. Sincerely, Julio Morales – General Manager

6/10 Okay

jennifer

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Disappointed
Much respect to their photographer, it looked very nice in the pictures but not so much in person. When I first got to the room I had to kill a lot of ants. There was also a huge hole in the patio screen so we couldn’t sit out there without getting eaten by bugs. Pool looked like a typical motel pool with lots of leaves floating in it. The room was spacious but the bathrooms were dirty and in need of repair. Kitchen was a nice bonus.
Stayed 2 nights in Jun 2021
Response from Julio Morales on 6 Jul,2021
Hello Jennifer – We are disappointed to see that your stay fell below your expectations. We certainly hope the concerns with your suite were brought to the attention of our Guest Services Team during your stay so that we could make it right for you. Our pool is cleaned each morning; however, we have been experiencing rain and storms in the afternoons which is likely the cause of any leaves in the pool. They are cleaned out once we are able and it is safe to do so. We do appreciate your feedback as we are always working to improve the experience that we deliver to our guests. Sincerely, Julio Morales – General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent pool, great grounds with lots of amenities, condo was clean. Mattresses and pillows in condo were hard to sleep on.
Stayed 8 nights in Jun 2021
Response from Julio Morales on 25 Jun,2021
Hello Guest – Our pool and grounds are beautiful and we are happy that you agree! Thank you for taking the time to share your feedback as we continuously strive to deliver the best possible experience to our guests. Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Julio Morales on 8 Jul,2021
Hello Guest – Thank you for taking a moment to rate us a 5/5! It looks like you had a great experience while staying with us in Naples and we thank you for being our guest. Sincerely, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Experience was as advertised!
Stayed 10 nights in Jun 2021
Response from Julio Morales on 17 Jun,2021
Hello Guest – We are so glad that you enjoyed your stay and we are grateful for your business and review! Please come see us again the next time you are in Naples. Sincerely, Julio Morales – General Manager

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, room comfort
Was a nice trip
This is my 2nd time I’ve stayed The room was clean but very outdated, they should change the vertical blinds many would keep falling everytime we opened the window. The room that faced the parking lot was sheer that at 630 am it was so bright , they definitely need blackout shades but the condo was spacious with washer n dryer. Pool was always very clean and Restraunt on location is very good with nice happy hours. Location is perfect for all ur needs even walking distance
Stayed 4 nights in Jun 2021
Response from Julio Morales on 15 Jun,2021
Hello Laura – Thank you for taking the time to share your comments! We are happy that our resort cleanliness and location have met your expectations on both visits. We are grateful for your repeat business and feedback as we are always working to improve our property. Thanks for choosing Park Shore and it would be our pleasure to welcome you back on a future visit! Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy with our stay, apartment is spacious and had everything we needed, the resort is nice but needs some updating. We did not have cleaning service in the room everyday, didn’t know you have to request it for an extra . Overall great stay
Stayed 3 nights in Jun 2021
Response from Julio Morales on 15 Jun,2021
Hello Guest – We appreciate your review and we are glad to hear that you had an enjoyable stay at Park Shore. Thank you for your comments as we are always working to improve both our property and the experience that we deliver to our guests. We appreciate your business and it would be our pleasure to welcome you back again in the future! Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2021
Response from Julio Morales on 24 Jun,2021
Hello Guest - Thank you for taking a moment to rate us a 5/5 and for choosing Park Shore for your Naples visit! We appreciate your business. Sincerely, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, very friendly staff
Stayed 2 nights in Jun 2021
Response from Julio Morales on 7 Jun,2021
Hello Guest – Thank you for your kind words about both our team and property – they are both fantastic and we are glad you agree! We appreciate your comments and thank you for choosing Park Shore for your stay in Naples. Sincerely, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very private..and quiet..very central to everything
Stayed 6 nights in May 2021
Response from Julio Morales on 7 Jun,2021
Hello Guest – We are delighted that you enjoyed our quiet yet convenient Naples location! We appreciate your 5/5 rating and invite you back to stay again the next time you are in the area. Best Regards, Julio Morales – General Manager

10/10 Excellent

Johana

Travelled with family
Liked: Cleanliness, room comfort
We had a great stay. Rooms were spacious and faculty was well kept.
Stayed 2 nights in May 2021
Response from Julio Morales on 1 Jun,2021
Hello Johana – We certainly appreciate your 10/10 rating and we are delighted to hear that you had such a nice time at Park Shore Resort. Please come and see us again the next time you are in the area! Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great space in the apartment
Stayed 2 nights in May 2021
Response from Julio Morales on 26 May,2021
Hello Guest – We appreciate your 5/5 rating and we are pleased that you enjoyed our spacious suites! Please come back and see us the next time you are in the Naples area. Sincerely, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Julio Morales on 28 May,2021
Hello Guest – Thank you for taking a moment to review us! It looks like you had a great experience while staying with us in Naples and we thank you for being our guest. Sincerely, Julio Morales – General Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Didn’t like the rude and out of control crowd at the pool Place needs spruce up Won’t come back Jose D
Stayed 2 nights in May 2021
Response from Julio Morales on 19 May,2021
Hello Guest – Thank you for taking the time to share your review. While our weekdays are typically a little quieter, most guests who stay at the property like to enjoy the pool area. We do our best to monitor the pool area to ensure that it is a pleasant environment for all guests. We apologize if you did not have an enjoyable time. We value your feedback as we are always working to deliver the best possible experience to our guests. Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The place was very clean, staff was very friendly. It felt like home.
Stayed 1 night in May 2021
Response from Julio Morales on 17 May,2021
Hello Guest – What a compliment to hear that you felt right at home at Park Shore! We are pleased that the cleanliness of our property and friendly team members had a positive impact on your stay. Thanks for sharing your review and please come see us the next time you visit the area! Sincerely, Julio Morales – General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
The property was very clean and well maintained. Our particular unit was in need of an update. I would stay at Park Shore again but probably book through another site to get a more updated unit.
Stayed 5 nights in May 2021
Response from Julio Morales on 17 May,2021
Hello Guest – We are glad that our resort cleanliness met your expectations! We appreciate your feedback as we are always working to improve the product and experience that we deliver to our guests. It would be our pleasure to welcome you again soon! Best Regards, Julio Morales – General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Small pool and common areas. Not able to get there due to not available spaces.
Stayed 2 nights in May 2021
Response from Julio Morales on 19 May,2021
Hello Guest – We are disappointed that some of our amenities and spaces fell below your expectations. If there is any additional feedback that you wish to share with our team on how we may improve for the future, we would welcome your comments. Thank you for taking the time to share your review. Best Regards, Julio Morales – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Julio Morales on 24 May,2021
Hello Guest – Thank you for taking a moment to review us! It looks like you had a great experience while staying with us in Naples and we thank you for being our guest. Sincerely, Julio Morales – General Manager

8/10 Good

Donna

Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2021
Response from Julio Morales on 14 May,2021
Hello Donna – Thank you for providing your rating! It looks like you had a pleasant stay and we thank you for choosing Park Shore for your stay in Naples. Sincerely, Julio Morales – General Manager

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2021
Response from Julio Morales on 7 May,2021
Hello Guest – Thank you for taking a moment to review us! It looks like you had a great experience while staying with us in Naples and we thank you for being our guest. Sincerely, Julio Morales – General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Nice comfortable condo resort. A bit dated but clean. Nice pool and a great restaurant/bar overlooking the pool. Beautiful grounds and a great location in Parkshore. Our second stay here. Condo is clean and well equipped. Great for families.
Stayed 5 nights in Apr 2021
Response from Julio Morales on 16 Apr,2021
Hello Jennifer – We certainly thank you for your repeat business and for your compliments about our property. We are happy that our resort cleanliness and amenities have kept you returning to our property! Thank you for sharing your review and we would be honored to welcome you back on a future visit. Best Regards, Julio Morales – General Manager