JW Marriott Hotel Medan

5.0 star property
Luxury spa hotel, walk to Grand City Hall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

JW Marriott Hotel Medan

Photo gallery for JW Marriott Hotel Medan

Outdoor pool
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Café
City view

Overview of JW Marriott Hotel Medan

9.2

Wonderful

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Breakfast available
  • Free WiFi
  • Parking included
The price is S$111
Price available on 02/04/2024

Check out the area

Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111
  • Popular LocationExecutive Lounge2 min walk
  • Popular LocationThe Lounge2 min walk
  • Popular LocationMedan Station11 min walk
  • AirportMedan (KNO-Kuala Namu Intl.)46 min drive
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Room options

Panoramic Room, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Deluxe, 1 King Bed, Non Smoking

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Room, 2 Single Beds, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Medan

Located in Medan, JW Marriott Hotel Medan is in the city centre. Grand City Hall and Marian Shrine of Annai Velangkanni are notable landmarks, and travellers looking to shop may want to visit Medan Mall and Sun Plaza. Tjong A Fie's Mansion and University of North Sumatera are two other places to visit that come recommended.

What's nearby

  • Grand City Hall - 9 min walk
  • Tjong A Fie's Mansion - 16 min walk
  • Medan Mall - 3 min drive
  • Sun Plaza - 3 min drive
  • University of North Sumatera - 6 min drive

Getting around

  • Medan Station - 11 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • Kimukatsu - 6 min walk
  • Starbucks - 2 min walk
  • Bistronomix - 2 min walk
  • Executive Lounge - 2 min walk
  • Taipan Restaurant - 4 min walk

About this property

JW Marriott Hotel Medan

Luxury hotel near Sun Plaza
Located close to Grand City Hall and Tjong A Fie's Mansion, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Treat yourself to a body scrub, aromatherapy or a body wrap at Spa by JW Marriott Medan, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free local area shuttle and a round-trip airport shuttle (surcharge)
  • ATM/banking services, tour/ticket information and meeting rooms
Room features
All 287 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, separate baths/showers and free toiletries
  • 55-inch LED TVs with satellite channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10:30 AM for a fee: IDR 208,000 for adults and IDR 103,999 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jade Chinese Restaurant
  • Marriott Cafe
  • Marriott Gourmet
  • Prime Steak House

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 484000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 208000 for adults and from IDR 103999 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit

Property is also known as

JW Marriott Hotel Medan
JW Marriott Medan
JW Medan
Marriott Hotel Medan
Medan JW Marriott Hotel
JW Marriott Hotel Medan Hotel
JW Marriott Hotel Medan Medan
JW Marriott Hotel Medan Hotel Medan

Frequently asked questions

Does JW Marriott Hotel Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Hotel Medan?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on 2 Apr,2024 start from S$110.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Medan?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Medan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Medan?

Checkout is at noon.

Does JW Marriott Hotel Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is JW Marriott Hotel Medan located?

Located in Kesawan, this luxury hotel is within 1 mi (2 km) of Grand City Hall, Tjong A Fie's Mansion and Sun Plaza. Medan Mall and University of North Sumatera are also within 6 mi (10 km). Medan Station is 11 minutes by foot.

JW Marriott Hotel Medan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 560 reviews" "
Rating 8 - Good. 149 out of 560 reviews" "
Rating 6 - Okay. 35 out of 560 reviews" "
Rating 4 - Poor. 12 out of 560 reviews" "
Rating 2 - Terrible. 4 out of 560 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Andy, San Francisco

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rate online was different than what was paid at the hotel. The design of the room is outdated. I was promised to be on the top floor with the city view, but I received the back of the hotel view—the high costly laundry charge for only a few T-shirts and underwear. The gym equipment was dated. I would not re-book this hotel for my upcoming trip.
Stayed 8 nights in Feb 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Howe Tseng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth it to stay in here. Everything is satisfying.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was so hot. They sent people to fix the AC but it’s Only cooling for the most 1/2 day. Even the Jade restaurant was warm. It seems like no AC in the hotel. We’re disappointed and found cooling place at the mall across the street. The Services were nice but the heat was unbearable. Thanks.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maksa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and the staff very kind and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Sep 2023

8/10 Good

ASHOK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yik How

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here
Stayed 1 night in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023