Desk, blackout curtains, iron/ironing board, free WiFi

Reviews of Première Classe Lille Sud - Henin Beaumont

Première Classe Lille Sud - Henin Beaumont
Rue de Beaumont, Noyelles-Godault, Pas-de-Calais

Reviews

6.8
Rating 10 - Excellent. 63 out of 414 reviews" "
Rating 8 - Good. 146 out of 414 reviews" "
Rating 6 - Okay. 116 out of 414 reviews" "
Rating 4 - Poor. 54 out of 414 reviews" "
Rating 2 - Terrible. 35 out of 414 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Budget Hotel
Sometimes you just get what you pay for. Cleanliness was reflected in the condition of the property - some of the furnishings looked worn n tired. Very comfortable beds but not a lot of space in the rooms
Stayed 3 nights in Oct 2023

6/10 Okay

Jeffrey

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Mathieu J. Directeur on 8 Oct,2023
Cher client, nous vous remercions d'avoir pris le temps de rédiger un avis sur notre établissement.. Les commentaires de nos clients sont toujours une source d'amélioration. En espérant vous revoir dans notre établissement. Cordialement Mathieu.J. Directeur

2/10 Terrible

Simon

Stayed 1 night in May 2022
Response from Mathieu.J. on 29 May,2022
Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées. Cordialement Mathieu.J. Directeur

8/10 Good

Patrimarlive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Verry quiet and clean
Stayed 1 night in Jan 2022
Response from Mathieu.J on 15 Jan,2022
Cher client, nous vous remercions d'avoir prit le temps de nous laisser un commentaire suite à votre séjour dans notre établissement et espérons vous revoir prochainement. Cordialement. Mathieu.J Directeur

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Douai
Good location for a night, friendly staff
Stayed 1 night in Mar 2021
Response from M.Joly Directeur on 17 Apr,2021
Cher client, nous vous remercions d'avoir prit le temps de nous laisser un commentaire suite à votre séjour dans notre établissement. Espérant vous revoir prochainement. Cordialement Mathieu.J Directeur

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels not included
Towels for €2 a bit of letdown.
Stayed 1 night in Mar 2021
Response from M.Joly Directeur on 14 Mar,2021
Cher client, nous vous remercions de nous avoir laisser un commentaire suite à votre venue au sein de notre nouveau concept. En effet la serviette de toilette est à la location au tarif de 2 euros si vous la désirez, ceci fait parti du concept, tout comme la collation à emporter le matin qui elle est offerte. Cordialement Mathieu.J Directeur

6/10 Okay

Daniel

Stayed 1 night in Jul 2020
Response from M.Joly Directeur on 2 Aug,2020
Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Bien Cordialement

6/10 Okay

Daniel

Trip Douai
The room was cleaned and staff friendly.
Stayed 1 night in Nov 2019
Response from Mathieu.J directeur on 23 Nov,2019
Dear customer, Us acquainted with your opinion, and we thank you for it. Being in an approach of constant improvement, the notices of our customers are welcome. I am going to share your compliments with my team. A personalized welcome(reception) is our priority. We have the concern(marigold) of the satisfaction of our customers. In the name of all the team, thank you for your message. By hoping to see again(to revise) you in our establishment. Cordially Mathieu. J.directeur

8/10 Good

Helen

Liked: Cleanliness, staff & service
Cheap and cheerful
Very basic hotel, but it did the trick for a family of 5 needing to make a 1-night stopover that doesn't break the bank. At least each room has its own shower room. We slept well. The fact that reception is open 24hours is very convenient. There is a good bakery and a good chip shop within a few minutes' drive. This is far from the standard of Premier Inn though - much more basic.
Stayed 1 night in Apr 2019
Response from Mathieu.J. directeur on 28 Apr,2019
Dear customer, Us acquainted with your opinion, and we thank you for it. Being in an approach of constant improvement, the notices of our customers are welcome. I am going to share your compliments with my team. A personalized welcome(reception) is our priority. We have the concern(marigold) of the satisfaction of our customers. In the name of all the team, thank you for your message. By hoping

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Totally no frills - very cheap!
No cost, no frills, get what you would expect for the money.. I place to rest head
Stayed 1 night in Feb 2019
Response from Mathieu.J. directeur on 16 Mar,2019
Dear customer, thank you for taking the time to write a review about our establishment. This allows us to identify the areas on which we need to progress and thus improve our quality of service. We are sorry that your experience in our facility did not live up to your expectations. Please note that customer satisfaction remains our top priority. The feedback from our customers is always a source of improvement. Hope to see you again in our establishment. Sincerely, Mathieu.J. director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, good for stopover.
Clean, basic, perfect for the price!
Stayed 1 night in Sep 2018
Response from Mathieu.J. directeur on 4 Oct,2018
Dear customer, Us acquainted with your opinion, and we thank you for it. Being in an approach of constant improvement, the notices of our customers are welcome. I am going to share your compliments with my team. A personalized welcome(reception) is our priority. We have the concern(marigold) of the satisfaction of our customers. In the name of all the team, thank you for your message. By hoping to see again(to revise) you in our establishment. Cordially Mathieu. J.directeur

8/10 Good

Catherine

Cheap and cheerful
A basic hotel room, clean and functional. The staff were friendly and helpful. We asked for extra pillows no problem. The hotel is 5 km away from Flunch and an amazing Chinese buffet so great for passing through or waiting for the ferry crossing.
Stayed 2 nights in Aug 2018
Response from Mathieu.J. directeur on 10 Sept,2018
Dear customer, Us acquainted with your opinion, and we thank you for it. Being in an approach of constant improvement, the notices of our customers are welcome. I am going to share your compliments with my team. A personalized welcome(reception) is our priority. We have the concern(marigold) of the satisfaction of our customers. In the name of all the team, thank you for your message. By hoping to see again(to revise) you in our establishment. Cordially Mathieu. J.directeur

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last stop!
Our last night in France, had a good nights sleep and a continental breakfast.
Stayed 1 night in Aug 2018
Response from Mathieu.J. directeur on 10 Sept,2018
Dear customer, Us acquainted with your opinion, and we thank you for it. Being in an approach of constant improvement, the notices of our customers are welcome. I am going to share your compliments with my team. A personalized welcome(reception) is our priority. We have the concern(marigold) of the satisfaction of our customers. In the name of all the team, thank you for your message. By hoping to see again(to revise) you in our establishment. Cordially Mathieu. J.directeur

4/10 Poor

Verified traveller

Trucker party stop. Not good to rest.
Room smelled funky and also like cigarettes pretty bad. Was too warm, with no type of ventilation. Had difficulty having the window open because people directly below were up til well after 2:00 am partying very loudly and smoking cigarettes right outside the window. Came back from dinner and some guy was laying in the parking lot with a crowd of drunk guys standin around him. An ambulance came and took him away. Lots of drinking, smoking, and loud obnoxious behavior well into the really morning hours. Great place for immigrant truckers and construction workers to party apparently. Not so great if you’re a traveler looking for some rest. Staff seemed to be amused bubthe behavior. No recourse for other guests.
Stayed 1 night in Jun 2018
Response from Mathieu.J. directeur on 21 Jul,2018
Dear customer, thank you for taking the time to write a review about our establishment. This allows us to identify the areas on which we need to progress and thus improve our quality of service. We are sorry that your experience in our facility did not live up to your expectations. Please note that customer satisfaction remains our top priority. The feedback from our customers is always a source of improvement. Hope to see you again in our establishment. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good Hotel for Business
for short stay and doing business is ok but i don't think is an hotel for Holiday
Stayed 2 nights in Apr 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Good
Good stop over while traveling helpfull and friendly staff

6/10 Okay

Kader

Disliked: Cleanliness
Stayed 1 night in Jan 2018

2/10 Terrible

Allan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Spend a bit more for better
There was so much noise outside by other guests I could hardly sleep
Stayed 1 night in Sep 2017
Dear customer, Thank you for taking the time to write a review about our facility. This allows us to identify the points on which we need to progress and thus improve our quality of service. We are sorry that your experience in our facility has not lived up to your expectations. Know that customer satisfaction remains our top priority. With regard to the problem you have raised, we have taken the necessary measures. I hope that this incident will not have compromised your confidence in our institution and that we will be pleased to welcome you again soon. Sincerely, Mathieu.J. director

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bare minimum
Nothing wrong with the hotel. But bed was very uncomfortable, hotel was old, bathroom looked like an RV bathroom, breakfast was minimal, BUT the expectation is also low when you're paying that price. So essentially you get exactly what you pay for.
Response from Mathieu.J. director on 9 May,2017
Dear customer, thank you for taking the time to write a review about our establishment. This allows us to identify the areas on which we need to progress and thus improve our quality of service. We are sorry that your experience in our facility did not live up to your expectations. Know that customer satisfaction remains our top priority. The feedback from our customers is always a source of improvement. Hope to see you again in our establishment. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Robert, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room
Completely disatisfied. Sinks have two built in ash trays and toilet and shower are combined and smaller than shoulders. Staff not multilingual and somewhat rude.

6/10 Okay

John

Basic Place to sleep
A basic place to lay down your head and sleep. If you expect hot water for coffee or tea bring your own water cooker. Very few basic places provide a coffee maker. Quite small, yet adequate.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Does what it says on the tin
Good place to stop for a pitstop. Cheap enough but shower is weak and beds are hard.

4/10 Poor

lesley, findlay, oh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget intel close to highway
I expected something a little nicer based on user ratings however this is Avery basic budget motel. The room was clean however there were multiple cigarette burns in both bedspreads...not cool! Bathroom was the equivalent of a port-o-potty with a shower stall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Suitable location for us.
Hotel was clean and tidy, check-in easy and rooms as you'd expect. We would stay again - excellent value for money.

8/10 Good

Richard, Leeds

Liked: Staff & service
Disliked: Property conditions & facilities
Great value for a nights stay
Stopped in on the way back from the Alps to England. Three of us stayed in a triple room. The room was small but adequate for a nights stay. Beds were clean and comfortable but the bathrooms could do with a renovation. For the money we paid though we were very happy with the room. The restaurant near the hotel was quite expensive for what it was. We discovered in the morning that there is a retail park a short drive away with many more places to eat.

8/10 Good

Stephen, Bradford

Liked: Cleanliness, staff & service, room comfort
Cheap and clean but getting tired.
Hotel getting tired and not as well finished as other Premiere Classe properties I have stayed at. It is fit for purpose being cheap and clean. Other hotels close by so had no problem getting food. The hotel was easy to find just off the motorway.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE AVOID THIS HOTEL, MANY OTHERS IN THE AREA!!
we were lucky we got there on time because out of nowhere, the reception closed without notice, there was no toilet paper in the room, the wc was DIRTY, bathroom door wouldn't close, and the worst, someone walked into the room without even knocking, and of course no one would speak english so we couldn't explain what happened

4/10 Poor

Ali, Berkshire, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Really basic
The hotel staff were friendly, but knew very little English. The breakfast was as basic as it got, the vending machines were really expensive and didn't work even though it took your money. The hotel room was small as was the bathroom, which is quite comical. But the room was cleaned every day and our towels too. You get what you pay for, to use it as a base is fine but to spend any length of time their would drive you mad.

6/10 Okay

James Arthur, Wokingham

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No-frills but great for stop-overs
We've stayed in many Premiere Classe Hotels throughout France and this one was definitely in the older style. I believe some of the rooms were being refurbished while we were there. However, I don't think you can fault the Premiere Classe hotels for what they are. Yes, the rooms are basic but you get a big, clean, comfortable bed, a tiny, but en-suite bathroom and a TV which is all anyone needs for a stop-over especially if you're out and about sight-seeing all day. The staff at this hotel were pleasant and efficient and could not be faulted. These hotels tend to be in commercial areas on the edge of big towns so they are never in the most picturesque of areas. There are usually a selection of restaurants nearby for the weary traveller but on this occasion there seemed to be only one.

8/10 Good

McScot, Nashville TN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed but tight shower
Fine place for sleep and rest (on the side away from highway!!) - located easily by SatNav. Staff were very friendly/helpful and most understood my Franglais or English. Shower is adequate, plenty of hot water but pretty tight - glad that I'm less than average size. Le petit dejeuner was excellent value for continental. The adjacent Biton (??) Rouge restaurant (closes at 9:30pm) was also good value, esp. buffet - 10% discount with room card.

6/10 Okay

Baroudeur

Liked: Cleanliness

10/10 Excellent

Phil, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for an overnight stay
Friendly reception, clean room, good en-suite. Basic but very acceptable at the price. This is a good quality motel. Out of town within reasonably easy walking distance of adequate restaurants. Quiet, convenient parking. We had a good night's sleep.

8/10 Good

Erle, Sudbury, On, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very simple/basic hotel
I am not sure about the other rooms but my room was very basic (no frills). The room was clean so no complaints there. There was a very small counter/desk built into the wall and a small stool provided (which is why I gave the comfort of the room a 4/5). The room was relatively cheap so you get what you pay for although the cost should have been even less because it really was a very basic set up for the room. Breakfast was nothing special although you have to request it when you check in as it is an extra cost. Most hotels across Europe charge for it, some are more than others and this hotel cost the least for breakfast compared to the others I have been to. No complaints with the staff, receptionist spoke good English which regardless is better than my French. If you are on the side facing the traffic it may be a little noisy, I was on the other side and I could still hear it from time to time. Signage for the hotel location could be better as I came in from the back end although I'm not sure what the signage looks from the front. Overall I found if adequate for the one night I stayed.

6/10 Okay

Paul, UK

Liked: Staff & service
Easy to find, not far from motorway
Not a great hotel but pretty good value for money if you just want a bed for the night & a shower. Breakfast was also good value. There is a Campanile Hotel next door & you can use their bar & restaurant.

10/10 Excellent

Sandie, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just idle for what we wanted a cheap overnight stay

8/10 Good

RR, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Hotel was clean but a bit old, 40 minutes walk from the train station, staff was nice, room was clean.

6/10 Okay

Linda & Bruce, Leicestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay
friendly and helpfull staff,even though the hotel was basic for an overnight stay it was adequate,very clean ,excellent price especially if your booked early online. Signage could be better as to where it actually is,we drove past three times before we found the hotel tucked away with a number of other hotels. Would also help on info to know where you can eat in the evening as evening meals not catered for,saying that the breakfast was excellent value and again helpfull staff.

10/10 Excellent

SandyC, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stay
Hotel clean and comfy. Good resturant near by

6/10 Okay

Brian, Attleborough, Norfolk, UK

Liked: Cleanliness, staff & service
Short Stay
Ok for overnight stops or short break- Perhaps Louvre in Lens which I did and the battlefields of WW1, Couple of restaurants nearby in walking distance. Make sure you ask for room away from Motorway and Rail side-I did not and suffered with the traffic noise.

6/10 Okay

Chris

Liked: Cleanliness
Basic and isolated, but clean and cheap
In the middle of a small complex but nothing useful nearby! Rooms are clean, cheap and basic but the walls are paper thin. I was lucky enough to hear a rather intense domestic incident in full detail in the room behind me at 6am.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly adequate rooms for a one or two night stopover,however it tends to be a bit noisy in the evenings as all the rooms are butted up to each other, however a pair of earplugs can help. I myself stayed for 7 nights, and would have no problems with doing the same again. The staff were very friendly, I had a problem with the main light in the room , I reported it to them at breakfast time, and when I returned that evening it was fixed, and that was on a Sunday! Well Done.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Vimy Ridge memorial
the hotel was clean and comfortable which was all we wanted

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy overnight stay
A bit difficult to find, but did after asking someone. Poivre Rouge restaurant next door superb. Very easy stop over. Internet access very slow though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
After spending a night in Bussy St George (which was fully modernised) this hotel is the traditional Premiere Classe layout (with access to rooms from the outside of the building). But very acceptable.

6/10 Okay

M

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for!
The hotel was very cheap for us (2 adults 2 kids) in one room. There was an annoying water cistern noise regularly for most of the night, and we'd spotted some bugs in the room. The room was also very compact (as we'd expected). However we were only there for a few hours on a stopover, and since it was so cheap, we didn't mind too much.

6/10 Okay

Verified traveller

Liked: Room comfort
Basic hotel good for overnight stop
We used this hotel as an overnight stop, basically just as a bed and bathroom for 8 hours. The shower was good and the beds comfortable - although there was early morning noise from outside. Not a hotel for a holiday, but does the job to break a journey.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort