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Reviews of Liberta Resort Benoa

4 out of 5
Liberta Resort Benoa
Jl. Pratama No. 62, Nusa Dua, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Tijili are kind and helpful. Our room was very clean but there was a lot of construction throughout the hotel and the view out the back was not great (a dirt parking lot). The breakfast was very mediocre. We also did not really enjoy this area of Nusa Dua and the beach is dirty, but neither of those things are the hotel’s fault! The hotel was nice for the cost and, again, very clean!
Stayed 1 night in Oct 2023

8/10 Good

Jacqueline Pride

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Gregory

Stayed 6 nights in Sep 2023

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Sep 2023

6/10 Okay

Feraldo

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great. Common areas were great and as clean as it could be. However the rooms were not as expected. The pictures were a lot better then what it actually is.
Stayed 2 nights in Aug 2023

8/10 Good

Philippe

Stayed 4 nights in Jul 2023

8/10 Good

Mary, Kiama Downs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family. We were 2 women travelling. Did not spend the day at the hotel as we were at a conference. Looks busy during the day. Beachside 1 minute walk. Allocated area on sand for hotel. Shower needed repair, hand held was very low. No gluten free or dietary options for breakfast. Dinner we were able to modify meals to gluten free. Walking distance to many restaurants, not many ATMs, get cash when you can. Many Indomarts etc for water. Great local place across road for fresh fruit. Stayed on level 2, room above us very noisy, usually the chair dragging the floor. Heavy doors needed to be slammed shut to close, so noisy. Overall a nice place and would come here again but not booking breakfast.
Stayed 4 nights in Jun 2023
Response from Tijili Hotel Seminyak Management on 26 Jun,2023
Dear Mrs. Mary,Thank you very much for the feedback posted in Tijili Hotel Seminyak. We can’t express more with words to reveal our thankfullness and huge appreciation, as your input and feedback are vitally important to improve our product and services. We take all feedback seriously for further action to meet guest expectation.Hopefully we are looking forward to welcoming you back at Tijili Hotel Seminyak in the near futureKindest regards,

4/10 Poor

Yuela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ac kamar sering mati dan pelayanan lambat
Saat kami menginap di tjili entah kenapa 2malam tsb AC selalu mati dimalam hari dan ketika kami complain telp itu room service lama sekali datangnya. Kamar memang bersih terutama toilet tapi pelayanannya lambat dan saat mau cek out anak kami menunggu di lobby tanpa diberitahu sudah selesai pengecekan ato belum. Sampai ayahnya menghampiri ternyata sudah lama pengecekan tsb selesai tanpa diberitahukan kpd anak kami yg menunggu di lobby
Stayed 2 nights in Jun 2023
Response from Tijili Hotels Benoa Management on 26 Jun,2023
Dear Ibu Yuela,Terima kasih telah meluangkan waktunya untuk mereview hotel dan pelayanan kami.Kami memohon maaf apabila pelayanan kami belum sesuai dengan harapan ibu, kami akan senantiasa memberikan pelayanan terbaik untuk setiap tamu kami dan kami akan terus memperbaiki pelayanan kami untuk lebih baik lagi. Sekali lagi kami ucapkan terima kasih atas feedbacknya dan kami harap ibu dan keluarga menikmati selama menginap di Hotel kami. Kami tunggu kedatangannya kembali.Kindest regards,

10/10 Excellent

OlgaOlga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with friendly staff. I will recommend to all my friends who go to Bali.
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr/Mrs. OlgaOlga,Thank you for your lovely reviews and recommends our hotel. We look forward to welcoming you back at Tijili Benoa.

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very nice hotel with beautiful grounds and pools. The restaurant was excellent and the service was very good. My only complaint is that on windy nights the balcony door and adjoining doors rattled loudly and kept us awake.
Stayed 3 nights in Feb 2023
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr/Mrs. Alistair,Thank you very much for the feedback posted in Tijili Hotel Benoa. We can’t express more with words to reveal our thankfullness and huge appreciation, as your input and feedback are vitally important to improve our product and services. We take all feedback seriously for further action to meet guest expectation.Hopefully we are looking forward to welcoming you back at Tijili Hotel Benoa in the near future

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach
Stayed 2 nights in Aug 2022
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mrs. Heather,Thank you for staying with us.We really appreciate your feedback.Looking forward to welcoming you back at Tijili Benoa

10/10 Excellent

canh

Stayed 1 night in Jul 2022
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr/Mrs. Canh,Thank you for staying with us.We really appreciate your feedback.Looking forward to welcoming you back at Tijili BenoaKindest regards,Tijili Hotel Benoa Management

2/10 Terrible

Ruth

Disliked: Staff & service, property conditions & facilities, room comfort
Aweful
This is the worst hotel I have ever been to. The photo on the left is falsely represented. this hotel is cramped, the safe box is removable, the balcony does not even fit one chair in it. It was so bad we left and I have never done that before. It was like staying in a block of flats. To have a 9.2 rating displayed on their reception is deceptive and an insult. Someone has been telling lies. I am annoyed that I cannot get a refund as this was not what we paid for.
Stayed 1 night in Dec 2019
Response from PL on 7 Jan,2020
Dear Ruth, Thank you for sharing your constructive feedback, we assured that your review would encourage our team at Tijili Benoa to delighting all of our valuable guests. We apologize for the inconvenience. We sincerely hope that the recent stay had not marred your impression you have on us as we will look forward to having another privilege of welcoming you again in the near future. Best Regards, General Manager

8/10 Good

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff..they rent bycicles on property. Nice pools. Room was a little small but we were hardly in it. Amazing breakfast at the beach restaurant.
Stayed 2 nights in Dec 2019
Response from PL on 7 Jan,2020
Dear Luke, We greatly appreciate your highlight in the areas of shortfall you had observed during your stay at Tijili Benoa. We will look forward to having another privilege of welcoming you again in the near future. Best Regards, General Manager

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019
Response from PL on 7 Jan,2020
Dear Anonymous, Thank you for sharing your constructive feedback, we assured that your review would encourage our team at Tijili Benoa to delighting all of our valuable guests. We sincerely hope that the recent stay had not marred your impression you have on us as we will look forward to having another privilege of welcoming you again in the near future. Best Regards, General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr. David,Thank you for staying with us.We really appreciate your feedback.Looking forward to welcoming you back at Tijili BenoaKindest regards,Tijili Hotel Benoa Management

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr/Mrs. Anonymous,Thank you for staying with us.We really appreciate your feedback.Looking forward to welcoming you back at Tijili BenoaKindest regards,Tijili Hotel Benoa Management

8/10 Good

Jamshed, Pakistan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent, but they need to focus on breakfast, and food.
Stayed 4 nights in Sep 2019
Response from General Manager on 10 Sept,2019
Dear Jamshed May we take this opportunity to thank you for choosing Tijili Benoa Hotel as your preferred hotel during your recent visit to Bali. We value your patronage and hope that your future stay with us will be more positively memorable. On behalf of our team, we certainly look forward to welcoming you back and to enjoy another wonderful experience in the near future with Tijili – WHERE HAPPINESS HAPPENS Best Regards, Patrick Le Provost General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The property is a little older but excellent for the price. The staff are fantastic and it really has everything you need for a great holiday.
Stayed 6 nights in Aug 2019
Response from General Manager on 3 Sept,2019
Dear Guest Thank you for sharing your experience. We are glad to know you had a pleasant stay with us. We highly appreciated that you enjoy our facilities and our friendly staff. We look forward to welcoming you again at Tijili Benoa. Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, doing over and above to ensure a pleasant stay.
Stayed 4 nights in Jul 2019
Response from Tijili Benoa on 7 Aug,2019
Dear Guest Thank you for your review and thank you for all the good things you have to say about your recent stay with us at Tijili Benoa. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa. Best Regards Patrick Le Provost General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Tijili Benoa on 7 Aug,2019
Dear Guest thank you for taking the time to review our property following your recent stay with us at Tijili Benoa Hotel. It was truly a pleasure having you as our guest during your recent visit to Tanjung Benoa. Best Regards Patrick Le Provost General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Location
Nice hotel but location a bit too quiet for our family. Overall nice stay, but would only stay 3 nights max instead of 5 like we did. Staff are really friendly and lovely :)
Stayed 5 nights in Jul 2019
Response from Patrick on 2 Aug,2019
Dear Guest On behalf of all the staff and the management of Tijili Benoa Hotel, we want to thank you for your nice review. We are delighted to learn that you had an enjoyable stay with us. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa Best Regards Patrick Le Provost General Manager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Reasonable hotel for price, however let down by poor standards of cleaning throughout the hotel. I found 3 dead spiders in my room on arrival as well as hair in the bathroom and a plug hole giving out an unpleasant odour when you showered. Pool was too cold throughout our stay to use and the kiddies pool was mouldy and had water jets that were too strong for my 7 year old. Breakfast was the same each day pretty much. This hotel is in Benoa so the beach is used a lot by the watersport companies, and is good 30 minute walk from Waterblow. Would suggest looking in Nusa Dua itself for a better family hotel. Not totally disappointed but would have preferred to be nearer to Nusa Dua and have a warmer pool and cleaner room.
Stayed 5 nights in Jul 2019
Response from Patrick on 29 Jul,2019
Dear guest Thank you for choosing Tijili Benoa as your preferred choice of staying during your recent visit to Bali and we are delighted to learn that in general, you have enjoyed your stay with us. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept our apologies for the unpleasant experience and please rest assured that respective department heads have duly taken note for improvement in the areas concerned. We value your patronage and hope that your future stay with us will be more positively memorable. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa Best Regards, Patrick Le Provost General Manager

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The stay was fantastic overall. Only constructive feedback that I can offer is that groups sharing the hotel could have been better handled. Noise levels and groups arriving at breakfast at the same time made it difficult for other hotel guests. Staff were very accommodating and the property is very well maintained. Asking for recommendations for local restaurants though proved unsuccessful. Staff could have better local knowledge in order to make recommendations. That being said, we got out bearings in the end and found some great places to eat.
Stayed 14 nights in Jun 2019
Response from patrick on 18 Jul,2019
Dear Darren May we take this opportunity to thank you for choosing Tijili Benoa Hotel as your preferred hotel during your recent visit to Bali. We are very pleased to learn that you had an enjoyable stay with us recently. We do appreciate hearing from our guests as their comment are valuable to us to continue improving our standards. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa Best Regards Patrick Le Provost General Manager

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Good value for money on Nusa Dua
We traveled 3 adults and 2 babies, so got connecting rooms. The rooms are spacious and nice, with a "beach vibe" and artsy decoration. We enjoyed having the beach in the hotel and the nice pool area. Breakfast was good, with western and asian options. Also food at the hotel was tasty and affordable prices. Our only low point was the cleaning of the rooms that was a lottery. Some days they would forget to take the garbage, or the mop would smell bad, or the bedsheets looked yellow. In general, it is good value for the money in the Nusa Dua area. Quiet, with beach, breakfast included, nearby supermarkets, etc.
Stayed 7 nights in Apr 2019
Response from Patrick Le Provost on 6 May,2019
Dear Carlos May we take this opportunity to thank you for choosing Tijili Benoa Hotel as your preferred hotel during your recent visit to Bali. We are very pleased to learn that you had a memorable stay with us recently. We do apologize regarding the service from our housekeeping department. Noted in your comments and please rest assured that respective department heads have duly taken note for improvement in the areas concerned. We sincerely hope that the recent stay had not marred your impression you have on us as we will look forward to having another privilege of welcoming you again in the near future. Best Regards Patrick Le Provost General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The place is very good and nice amenities
Stayed 4 nights in Feb 2019
Response from Patrick Le Provost on 1 Mar,2019
Dear Guest We would like to thank you for taking the time to review our property following your recent stay with us at Tijili Benoa Hotel. We do appreciate hearing from our guests, as their comments are valuable to us to continue improving our standards. Regarding the sun loungers, we will discuss about this with the team. It was our pleasure to be able to serve you. We look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa. Best Regard Patrick Le Provost General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beach front, big breakfast and courteous and helpful staff.
Stayed 3 nights in Feb 2019
Response from Patrick Le Provost on 1 Mar,2019
Dear Guest We would like to thank you for taking the time to review our property following your recent stay with us at Tijili Benoa Hotel. We do appreciate hearing from our guests, as their comments are valuable to us to continue improving our standards. Regarding the sun loungers, we will discuss this with the team. It was our pleasure to be able to serve you. We look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa. Best Regard Patrick Le Provost General Manager

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
hotel was ok, food at night wasn't up too much, so eat out of the hotel every night, sometimes in the hotel next door. The roof pool which was meant for adults had kids playing in it every now and then
Stayed 7 nights in Dec 2018
Response from Jeri on 16 Jan,2019
Dear William, Thank you for your giving a review of your stay , we do appreciate it and we are taking this reviews seriously to improve our overall service and we do apologize for any inconveniences during your stay. Thank you and we hope to welcoming you again in other occasion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast could be better. Great pool.
Stayed 9 nights in Dec 2018
Response from Jeri on 11 Jan,2019
Thank you for your positive feedback and input for improvement. We hope to welcome you again in other occasion.

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a lovely location.
Stayed 2 nights in Oct 2018
Response from Patrick Le Provost on 1 Nov,2018
Dear Verna May we take this opportunity to thank you for choosing Tijili Benoa Hotel as your preferred hotel during your recent visit to Bali and we are glad that you have enjoyed your stay with us. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa . Best Regards, Patrick Le Provost General Manager

8/10 Good

Asha, Perth ,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Nice hotel, close to the beach, staff were excellent always happy to help. Breakfast selection was same everyday , Being vegetarian they accomodate us very good.
Stayed 10 nights in Aug 2018
Response from Patrick Le Provost on 12 Sept,2018
Dear Asha On behalf of our team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. Best Regards, Patrick Le Provost General Manager

8/10 Good

Norman, KL Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good basic hotel but with all that you need. Probably one of the few hotels where you can have your breakfast virtually on the beach, looking out over the sea, and the breakfast is very good. Staff are friendly and rooms clean. More a family hotel but, as a couple we still enjoyed our stay. Not for those that want ultra modern as the styling is quite different and "funky".
Stayed 4 nights in Jul 2018
Response from Patrick Le Provost on 30 Jul,2018
Dear Norman May we take this opportunity to thank you for choosing Tijili Benoa Hotel as your preferred hotel during your recent visit to Bali and we are glad that you have enjoyed your stay with us. Thank you for sharing your constructive feedback, we assured that your review would encourage our team at Tijili Benoa to delighting all of our valuable guests. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to experience the warmth and hospitality of Tijili Benoa. Best Regards, Patrick Le Provost General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from patrick on 4 May,2018
thank you for the rate you get us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to hang out with small kids
we enjoyed our time at Tijili; only downside is the heavy, motorized sports activities (speed boats, jet skis) happening right in front of the beach. If you are looking for a quiet beach to do some off-beach snorkeling, this will not do Food, room, staff all very good, loved the breakfast,
Stayed 4 nights in Mar 2018
Response from patrick on 17 Apr,2018
Dear Sir/Madam, Thank you for writing to us a review. I am happy to read that you enjoy your time at Tijili Benoa. Thank you for your nice comments regarding the quiet beach, the friendly staff and the breakfast. Regards, Patrick Le Provost General Manager

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from patrick on 16 Mar,2018
Dear Ms. Abby, Thank you for the 4 stars rate you gave us. We look forward to welcome you again next time Regards, Patrick Le Provost General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beachfront resort for a few lazy days
We loved the fun and refreshing vibe at the resort! It was clean, service was friendly and responsive, and the ambience was perfect for a relaxing few days. We especially liked the bamboo restaurant - even though the food was nothing to shout about, the ambience was chill and romantic. At low tide, we could wade into the sea which had very clear waters and enjoyed the schools of little fish swimming about us. Our only grouse was the many tourists from China, adding to the noise levels. But other than that, our stay was perfect and we’d highly recommend it!
Stayed 2 nights in Mar 2018
Response from patrick on 16 Mar,2018
Dear Sir/Madam, thank you for sharing your experience. We're glad to know you notice the friendly and responsive service from our staff. Warung Bamboo is indeed a nice place to relax and unwind. Thank you very much and we look forward to see you again in the near future. Regards, Patrick Le Provost General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highest ratings but lacking, still recommended
Designed in a contemporary, updated American 1960’s retro mode, the hotel is very attractive, comfortable and well maintained but lacking any traditional local warmth. Breakfast is served in an area designed as a beach bar with insufficient capacity for even off-season occupancy, guests hovering closely behind seated guests waiting for anticipated departure.
Response from patrickleprovost on 7 Mar,2018
Dear Mr. Davis, thank you for writing us a feedback after your stay. We are happy to read you find our eclectic design attractive. We will take note about your inputs during breakfast situation and share it with department concern. We look forward to welcome you again

6/10 Okay

Ann, Sydney Australia

Hotel ok .Cleaning of certain areas was not great . Slow when you request something . Breakfast was not well presented and kept running out of food. Adult pool upstairs area needed to be better decorated with plants to make it a more inviting area .
Stayed 5 nights in Jan 2018
Response from Patrick Le Provost on 6 Feb,2018
Dear Ann, thank you for sharing your experience with us. thank you for your constructive feedback regarding our services and the rooftop pool, we will share with the department concern to improve our service. Regards, Patrick Le Provost General Manager

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
The area was fine and close to all beach and water
The hotel room was too small for 3. We arrived and only had setting for 2 there was 3 of us. The bathroom exhaust did not work and was not repaired although requested. The bar fridge was finally filled after 2 days and even then it did not chill drinks. Almost slipped in the pool area on the lower deck due to the tiles being too slippery. They kept running out of things at breakfast time. The bathroom door knob fell off.
Stayed 4 nights in Jan 2018
Response from patrick on 23 Jan,2018
Dear Mr. Robert, Thank you for the time you took to write us review. We highly appreciated your feedback regarding the in-room-facility and the breakfast. We already take note and will share it with the team to improve our service. Due to the wet season in Bali atm, the tiles tend to be wet and our team will always do his best to keep the area clean and dry. Once again thank you and we always look forward to see you again next time. Regards, Patrick Le Provost General Manager

10/10 Excellent

Abu Taher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent customer service. staff are very much humble and submissive
Stayed 6 nights in Jan 2018
Response from patrick on 23 Jan,2018
Dear Mr. Abu, Than you for staying with us. We also would like to thank you for sharing your recent experience with us. We're glad you find our service being excellent and friendly. Look forward to welcome you again. Regards, Patrick Le Provost General Manager

8/10 Good

Peter, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
The hotel is 6 miners old, 2 swimming pools, beautiful ground and lovely staff. Right on the beach at Nusa Dua. Food on the Warnings Bamboo was good but the food on the main restaurant was lacking in CAE and preparation. Overall great experience and good value for money in an area that is one of the priciest in Bali.
Stayed 8 nights in Nov 2017
Response from patrick on 6 Dec,2017
Dear Mr. Peter I am happy to read that you enjoy our facility and the lovely staff. Thank you for your constructive feedback regarding the food. I will share your thought with the team so we can keep improving. Once again, thank you and we all look forward to welcome you again. Regards, Patrick Le Provost General Manager

10/10 Excellent

joe, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent last minute choice for us
Newly opened excellent value for money at the time it was a quiet period in the hotel and island. Staff were very helpful and friendly. Breakfast on the beach bar made our staff special
Stayed 2 nights in Nov 2017
Response from patrick on 21 Nov,2017
Dear Joe, Thank you for the time you take to write this. Our team strive to offer great service and your review is the best reward to them. I will definitely share your feedback to all our staffs to motivate them to keep up the good work. We all look forward to welcome you again at Tijili Benoa Regards, Patrick Le Provost General Manager

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nusa Dua awesome!
We would recommend Tijili Benoa to anyone who enjoys value from their hotels. The Staff was always friendly and attentive, and the facilities were top notch. For the price, you get accommodations that are at the beach, and shopping, dining very close by. If you choose to eat at the restaurant or order room service, the food is most enjoyable and value priced. I can't wait for a return trip to stay here!!!
Stayed 13 nights in Jul 2017
Dear Scott, Thank you for sharing your valuable comments about our hotel and friendly also attentive staffs. I am pleased to read that you enjoyed your stay with us. Our team strive to offer great service and your review is the best reward for them. I will definitely share your feedback to all our staffs to motivate them to keep up the good work. Once again, thank that you will recommend our Hotel and we are looking forward to welcoming you back at Tijili Benoa Hotel. Kind regards, Patrick Le Provost General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel. Staff were friendly, service was prompt and met all my needs.
Stayed 3 nights in Jul 2017
Dear Valued Guest, I am pleased to read your lovely comments about our hotel, friendly and prompt service from our staffs. Your comments have shared to all our staffs to motivate them to keep up the good work. Once again, thank that you for your review and we are looking forward to welcoming you back at Tijili Benoa Hotel. Kind regards, Patrick Le Provost General Manager

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it, its the best hotel with best services
It was really good, very nicely placed hotel and very well maintained. Worth for money
Dear Neeraj, Thank you for sharing your wonderful review about your stay with us. I am happy to read that overall you had a good stay. We really appreciate your time to acknowledge our hotel. Once again, thank you for your positive comments and we look forward to welcoming you back. Kind regards, Patrick Le Provost General Manager

2/10 Terrible

MAYA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mrs. Maya,Thank you for staying with us.We really appreciate your feedback. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Thank you and we look forward to serve you better next time.Kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Tijili Hotel Benoa Management on 26 Jun,2023
Dear Mr/Mrs. Anonymous,Thank you for staying with us.We really appreciate your feedback.Looking forward to welcoming you back at Tijili BenoaKindest regards,Tijili Hotel Benoa Management