Exterior

Reviews of Shoreline Hotel Waikiki

4 out of 5
Shoreline Hotel Waikiki
342 Seaside Ave, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1022 reviews" "
Rating 8 - Good. 317 out of 1022 reviews" "
Rating 6 - Okay. 107 out of 1022 reviews" "
Rating 4 - Poor. 39 out of 1022 reviews" "
Rating 2 - Terrible. 39 out of 1022 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Close to everything. Staff were very friendly and helpful. Love the decor. Property and rooms were clean. Would stay here again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Everything is in walking range.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the place was great. Attached restaurant also great. Looking forward to staying next time!
Stayed 1 night in Mar 2024
Response from Jeff - General Manager on 25 Mar,2024
Aloha Charles!Mahalo for staying with us and sharing such a wonderful review. I'm thrilled to know that the team was engaging, and you enjoyed Heavenly too! We cannot wait to welcome you back to Shoreline Hotel Waikiki on you next Hawaii adventure!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. Very friendly and accommodating. Room was clean and neat.
Stayed 2 nights in Mar 2024
Response from Jeff - General Manager on 25 Mar,2024
Aloha William!Mahalo for staying with us and sharing your amazing review! I appreciate you recognizing the team. They are truly great ambassadors for Hawaii! I trust you found many wonderful adventures and when you are ready to do it again, we'd love to welcome you back!

10/10 Excellent

Kaywana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very colorful and relaxing and location perfect
Stayed 3 nights in Mar 2024
Response from Jeff - General Manager on 25 Mar,2024
Aloha Kaywana!Mahalo for being our guest and for the awesome rating! I'm thrilled you enjoyed your time with us and enjoyed our bright and colorful vibe and central Waikiki location. We hope we have the chance to welcome you back in the future!

6/10 Okay

Ian Frazer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There is an open bar that plays live music every night. It is very loud at the weekend it goes on until 2am. Hard to get any rest with the noise, even with ear plugs
Stayed 7 nights in Mar 2024
Response from Jeff - General Manager on 25 Mar,2024
Aloha Ian!Mahalo for being our guest and taking time to share your feedback. I'm sorry to learn that the sound from a neighboring business impacted your relaxation time. We appreciate you staying with us and hope we can welcome you back!

10/10 Excellent

wayne, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, while having food and shopping right at the doorstep. Could not have been better
Stayed 6 nights in Mar 2024
Response from Jeff - General Manager on 25 Mar,2024
Aloha Wayne!Mahalo for being our guest and sharing your fantastic review! From our heart of Waikiki location, to our friendly staff, our goal is to make your vacation a memorable one. Thank you for letting us be a part of it! We'd love to welcome you back to paradise!

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had exactly what we needed for a great price.
Stayed 1 night in Mar 2024
Response from Jeff - General Manager on 23 Mar,2024
Aloha Walter!Mahalo for staying with us and sharing such an outstanding rating! I trust you had an amazing time in Hawaii and hope we can welcome you back in the future!

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location for beach and shopping access!
Stayed 3 nights in Mar 2024
Response from Jeff - General Manager on 22 Mar,2024
Aloha Laura!Mahalo for staying with us and sharing such a wonderful rating and review. From our friendly staff to our heart of Waikiki location, Shoreline Hotel Waikiki is the perfect place to start and end your day's adventure. We hope to welcome you back to paradise soon!

8/10 Good

Lourdes, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kove the happy bright color theme,staff are very friendly and good location, lots of restaurants and pretty close to the beach.Love the complementary coffee and tea .Good wifi , Room are pretty spacious and clean. I recommend this hotel
Stayed 10 nights in Mar 2024
Response from Jeff - General Manager on 22 Mar,2024
Aloha Lourdes!Mahalo for staying with us and taking time to share your experience. I'm thrilled to know you enjoyed our bright and colorful vibe, and our location allowed easy access to all of Waikiki. We truly appreciate the recommendation and trust you had a fantastic adventure in paradise. We would love the opportunity to welcome you back again!

10/10 Excellent

KidadaZayana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, great area and the bed was very comfortable
Stayed 4 nights in Mar 2024
Response from Jeff - General Manager on 15 Mar,2024
Aloha Kidada!Mahalo for staying with us and sharing such a wonderful rating and kind words about the staff and comfy bed. Our location is the perfect place to call home while exploring our island. We would love to welcome you back on your next Hawaii vacation!

4/10 Poor

Antonia

Disliked: Cleanliness, amenities, property conditions & facilities
Stay anywhere else… so many better options
Stayed 3 nights in Mar 2024
Response from Jeff - General Manager on 15 Mar,2024
Aloha Antonia!Mahalo for giving us a try. I'm sorry to learn that your stay with us was less than stellar and would appreciate learning more about your experience. Please let me know if it's appropriate to reach out to you for more information.

8/10 Good

Hannah

Liked: Staff & service
Was in very close walking distance to Waikiki beach and the beach walk. Front desk was open 24/7 which was very convenient for checking in and out. They had beach towels at the front desk and a small selection of beach umbrellas and floaties.
Stayed 4 nights in Mar 2024
Response from Jeff - General Manager on 15 Mar,2024
Aloha Hannah!Mahalo for being our guest and sharing your experience. Our central Waikiki location is the perfect place to start and end your day's adventure, and our amenities are designed with our guests in mind. I'm thrilled you had a great time in Hawaii, and hope we can welcome you back in the future!

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay in Shoreline Hotel. The staff are very friendly and made us feel welcomed all the time. We liked the amenities such as coffee in the morning, water/ice stations and beach towels and chair rentals, the pool on the top floor was nice too! It was convenient as everything is walkable, restaurants, malls and even the beach. It was nice that we were able to leave our bags before checking in and even after checking out. We would love to stay there again on our next visit.
Stayed 5 nights in Mar 2024
Response from Jeff - General Manager on 15 Mar,2024
Aloha Alec!Mahalo for being our guest and sharing such a fantastic review! It is always heartwarming to hear when we connect with our guests so well. Our amenities are designed with you in mind, and our location is the perfect place to start and end your day's adventure. Thank you so much for allowing us to be a part of your vacation, and we look forward to welcoming you back to paradise!

8/10 Good

Masako

Staff were very friendly.
Stayed 4 nights in Mar 2024
Response from Jeff - General Manager on 11 Mar,2024
Aloha Masako!Mahalo for being our guest and sharing your review. I appreciate you recognizing the staff at Shoreline Hotel Waikiki. I trust you made many amazing memories in Hawaii and we hope to see you again soon!

10/10 Excellent

Kelvin ZhaoHua

Liked: Cleanliness, staff & service, property conditions & facilities
Very colorful Hawaiian hotel. Very nice environment
Stayed 1 night in Mar 2024
Response from Jeff - General Manager on 11 Mar,2024
Aloha Kelvin!Mahalo for staying with us and sharing such a fantastic rating! Our bright and colorful vibe is definitely part of our charm, and I trust you were able to enjoy Waikiki and our island. When Hawaii calls again, we hope we have the opportunity to welcome you back!

8/10 Good

JENNIFER

Travelled with partner
Liked: Staff & service, amenities
The property is a little dated but overall it was a good stay. The hotel is very well located and the staff was fantastic.
Stayed 1 night in Mar 2024
Response from Jeff - General Manager on 11 Mar,2024
Aloha Jennifer!Mahalo for being our guest and sharing your experience. I'm glad to hear that you enjoyed our heart of Waikiki location and found the staff engaging! I trust you had a wonderful time exploring the island, and we would love to welcome you back when you are ready to do it all again!

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Two main issues. 1. The bed was very uncomfortable. To be fair I do have a bad back and struggle with some beds, but this was exceptionally bad. It was very firm and uneven. Woke up with a very sore body. Typically I don't have issues with premium hotels 2. I was in a room right by the lift/elevator. This would make a loud noise every time it went up/down. I put up with it as I was exhausted. I heard someone complaining the next day about the same thing. They were leaving because it was so loud. I assume it's only select rooms, but worth noting. Otherwise the hotel was 'ok'. Staff were nice, big sized room, good location. Not sure it's four star, but good enough outside those issues.
Stayed 1 night in Mar 2024
Response from Jeff - General Manager on 11 Mar,2024
Aloha Michael!Mahalo for being our guest and sharing your feedback. I'm sorry to learn about your issues with our bed. We will take a look as we have recently replaced all of our mattresses with Serta Presidential mattresses and have been receiving great feedback. We appreciate you giving us a try and hope you enjoyed your journey in Hawaii.

10/10 Excellent

TRICIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true hidden gem. Right off the main Waikiki strip, it was an incredibly convenient location - within minutes of all shopping, dining and the beach. The hotel is very clean and has great amenities. We would stay here again and also recommend to our friends and family.
Stayed 2 nights in Feb 2024
Response from Jeff - General Manager on 11 Mar,2024
Aloha Tricia!Mahalo for staying with us and sharing such a wonderful rating and kind words. I'm so glad you found us! Our location is the perfect place to start and end your day's adventure and our colorful vibe and amenities provide a unique welcome to Hawaii. We appreciate you and your recommendation, and look forward to welcoming you and your family and friends to Hawaii!

2/10 Terrible

Craig, Burbank

Business traveller
Disliked: Staff & service
The airlines changed my flight at the last minute, eliminating HNL as a stopover. Called the hotel and asked for a credit, discount coupon, credit for a cup of coffee-nothing-just forfeited the money and that’s that. I know that’s the “policy” at most places, but it is a terrible policy, since it was not mu fault I wasn’t able to show up. I won’t book that hotel in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Yaswin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderfully helpful and always had out back. One of the better non-chain hotels I've stayed at
Stayed 2 nights in Jan 2024
Response from Jeff - General Manager on 8 Mar,2024
Aloha Yaswin!Mahalo for being our guest and sharing your fantastic review! I'm so thrilled you connected with our staff. They are wonderful ambassadors of Hawaii. When Hawaii calls again, we hope to welcome you back to Shoreline Hotel Waikiki!

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to many restaurants, shopping and the beach. Greeted with Aloha every day of our stay.
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 5 Mar,2024
Aloha Elaine!Mahalo for staying with us and for the amazing rating! I'm thrilled to know you were able to explore all of Waikiki from our central location. We truly appreciate your patronage and hope we have the opportunity to welcome you back soon!

10/10 Excellent

Debi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!! Friendly, making sure things are in order, helpful with the area. Definitely recommend.. mahalo Shoreline!!
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 4 Mar,2024
Aloha Debi!Mahalo for staying with us and for sharing such a wonderful review! I must agree, the team at Shoreline truly enjoy engaging with our guests and sharing their island hope. I'm glad to know that they connected well with you, and I appreciate the recommendation. When Hawaii calls again, we look forward to welcoming you back to our island home!

10/10 Excellent

anqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good place
Stayed 1 night in Mar 2024
Response from j on 4 Mar,2024
Aloha Anqi!Mahalo for staying with us and sharing such an awesome rating! We hope we have the opportunity to welcome you back in the future!

8/10 Good

diego

Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 21 Mar,2024
Aloha Diego!Mahalo for being our guest and sharing your rating! I hope you had a wonderful Hawaii adventure. We'd love to welcome you back to Shoreline Hotel Waikiki in the future!

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 1 Mar,2024
Aloha!Mahalo for being our guest and sharing your wonderful rating! I trust you created many wonderful vacation memories and we hope we have the opportunity to welcome you back!

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very very very very nice
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Jennifer!Mahalo for staying with us and for the amazing 5 out of 5! We appreciate your kindness and hope we have the chance to welcome you back to paradise!

10/10 Excellent

Mae Beth

Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Mae Beth!Mahalo for staying with us and sharing such a wonderful rating! I trust you had an amazing vacation in Hawaii. When you are ready to do it again, we would love to welcome you back!

10/10 Excellent

david, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and lobby were nice. Rooms are clean. Balcony was great. Great coffee at the lobby in the mornings
Stayed 7 nights in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha David!Mahalo for being our guest and sharing such a fantastic review! I'm delighted that our central Waikiki location, colorful vibe and amenities enhanced your vacation time in paradise! When Hawaii calls again, we'd love to welcome you back.

8/10 Good

Heather

Travelled with partner
Close proximity
Stayed 3 nights in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Heather!Mahalo for staying with us! We appreciate you and am glad you were able to easily explore paradise. Please come see us again on your next Hawaii vacation!

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit noisy outside, but Waikiki is a hopping spot!
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Gregory!Mahalo for staying with us and for the awesome 5 of our 5! We appreciate your patronage and trust you had a fantastic vacation in Hawaii. We'd love to welcome you back to paradise!

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is great, staff is amazing, free snacks, very clean. Rooms are tiny, bed was like sleeping on the floor. No dresser and really no place to put your suite case for access to clothing. All in all a nice place for one or two nights but anylonger and I would want a place that I can move around in.
Stayed 2 nights in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Dale!Mahalo for staying with us and sharing your feedback! I'm glad you enjoyed our central Waikiki location, and you found the staff engaging. I have noted your comments regarding the need for drawers. I hope found wonderful adventure in paradise and appreciate your patronage!

10/10 Excellent

Peishih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and staffs are very welcoming
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 28 Feb,2024
Aloha Peishih!Mahalo for staying with us and sharing such kind words about the hotel! I'm delighted to know you enjoyed your time with us and look forward to welcoming you back to paradise!

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Waikiki Shoreline are an exceptional part of the hotel. They greet you with the utmost of the words Aloha Spirit. The cleaning staff is also exceptional. Our room was always clean with fresh towels and smelt fresh Everytime we came back to our room. They all have a very warm smile and are always helpful. My husband and I spent 9 nights and 10 days there. We will return every year without a doubt. This is a hotel I would recommend to anyone. It's in the heart of Waikiki, with shops and eateries just a walk away. Thank you Shoreline for an Amazing experience. See you all next year.
Stayed 9 nights in Feb 2024
Response from Jeff - General Manager on 23 Feb,2024
Aloha Laurence!Mahalo for staying with us and sharing such kind words about the hotel and our team. More than anything, our goal is to connect with our guests and share our island home with them in a comfortable and engaging way. I am so thrilled we accomplished this with you and your husband. It's not often we get to spend 9 days with our guests, and we are so grateful we could be a part of your vacation journey. We truly appreciate your recommendation and heartfelt recognition of the team. We cannot wait to welcome you back to your island home next year!

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location without breaking the bank, very central only a couple of streets back.
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 23 Feb,2024
Aloha Travis!Mahalo for staying with us and sharing your kind words about the hotel. Our location, in the heart of Waikiki, is the perfect starting point to explore our amazing island. I trust you found many great adventures and hope we can welcome you back in the future!

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant and enjoyable stay at Shoreline. The hotel is located near great shopping and dining options and close to the beach. The decor has a boutique-y charm and the staff were very friendly. The room was very clean and comfortable and I appreciated the VIP perks of a bottle of wine at check in and a room upgrade. Noise was not an issue for me (I was a little nervous from reading other reviews about the elevator and street noises). I would definitely stay here again should I return to Waikiki and I highly recommend this hotel!
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 23 Feb,2024
Aloha Yuka!Mahalo for being our guest and sharing your wonderful review. I'm so thrilled to hear that your stay with us was enjoyable and the staff was engaging. From our central Waikiki location and colorful vibe to the clean and comfy accommodations, our goal is to provide a great place to start and end your day's adventure. We look forward to welcoming you back in the future and thank you so much for the recommendation!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe of this hotel is absolutely amazing. I loved the color theme and that they take it all through out the entire property. The staff was attentive and available to answer any questions.
Stayed 4 nights in Feb 2024
Response from Jeff - General Manager on 22 Feb,2024
Aloha Jennifer!Mahalo for being our guest and sharing such kind words about the hotel. From our vibrant and colorful design to our engaging staff, our goal is to help create amazing vacation memories, and I'm thrilled we accomplished this with you! When Hawaii calls again, we would love the opportunity to welcome you back!

10/10 Excellent

Philip, Hardy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there are good and the location is perfect!
Stayed 2 nights in Feb 2024
Response from Jeff - General Manager on 22 Feb,2024
Aloha Philip!Mahalo for staying with us and sharing such a fantastic review! Our location, in the heart of Waikiki, is the perfect place to start and end your day's adventure. Thank you for taking time to recognize the staff! I hope you had a wonderful vacation, and look forward to welcoming you back to paradise!

10/10 Excellent

Jeangrace, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wonderful valet attendant. So welcoming and helpful, moving onto check in.. the young lady who checked us in was great!! Felt welcomed by her, great customer service and attitude. Property is clean
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 22 Feb,2024
Aloha Jeangrace!Mahalo for staying with us and sharing such a wonderful review! I am grateful for your recognition of the valet and front desk. The team truly enjoys engaging with our guests. I trust you had a fantastic time in Hawaii and we look forward to welcoming you back in the future!

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Colourful and funky vibe
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 20 Feb,2024
Aloha Silvia!Mahalo for being our guest and sharing such a wonderful rating! I'm thrilled to know you enjoyed our "funky" vibe and colorful design. We appreciate the opportunity to be a part of your amazing vacation adventure. Please come see us again soon!

8/10 Good

Tammy

Hate the hidden cost of resort fees when you check in! It’s a joke
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 20 Feb,2024
Aloha Tammy!Mahalo for being our guest. Our amenity fee should be displayed at the time of reservation through Expedia. I'm sorry that you weren't aware of it. I hope you had a fantastic adventure in Hawaii and hope we see you again soon!

10/10 Excellent

Agueda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at shoreline and it won’t be our last. We loved the location and ended up changing our flight twice because we didn’t want to leave. A friend recommended the location and I will definitely tell others to stay here. Restaurants are close. There’s a Ross across the street where I was able to buy things I forgot. Oh and there’s a location across the street that can help with yours/trips.
Response from Jeff - General Manager on 20 Feb,2024
Aloha Agueda!Mahalo for staying with us and sharing such a wonderful review. I'm thrilled to learn you enjoyed our heart of Waikiki location, and were able to explore our island. Please extend our thanks to your friend for the recommendation too! We cannot wait to welcome you back on your next vacation to Hawaii!

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration is retro for me, but staff was friendly, helpful. The room was clean, housekeeping daily if desired. Bathroom supplies were wonderful and TV a nice size. Quiet inside the room. Shower had great water pressure. The hotel is not fancy, but was comfortable, no shuttle service but outside area for sitting to wait. Ross is across the street!
Stayed 3 nights in Feb 2024
Response from Jeff - General Manager on 16 Feb,2024
Aloha Judi!Mahalo for staying with us and sharing such an wonderfully kind review! From our friendly staff to unique amenities, our goal is to provide comfy accommodations and engaging service and allow our guests to explore and enjoy our island home. I'm so happy we accomplished this with you! It sounds like you had a fantastic vacation in paradise. When you are ready to do it again, we will be here, ready to welcome you back!

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Jeff - General Manager on 16 Feb,2024
Aloha Angel!Mahalo for being our guest and sharing your rating. I trust you had an amazing time in Hawaii, and we hope we can welcome you back in the future!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great hotel at the right price. Slept like a champ there!
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 16 Feb,2024
Aloha Tim!Mahalo for being our guest and sharing such an amazing review. One of the best ways to know we did it right was you "slept like a champ"! Thank you for recognizing the staff as they truly enjoy engaging with you. When Hawaii calls again, we look forward to welcoming you back to our island home!

10/10 Excellent

Timothy Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and super helpful!
Stayed 5 nights in Dec 2023
Response from Jeff - General Manager on 15 Feb,2024
Aloha Timothy Ray!Mahalo for staying with us and sharing your amazing review! I thrilled the team here was helpful and engaging and trust you found many great adventures on Oahu. We hope we have the opportunity to welcome you back soon!

4/10 Poor

Peini

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeff - General Manager on 15 Feb,2024
Aloha Peini!Mahalo for giving us a try. I'm sorry to learn that your one night with us was less than stellar and would welcome your feedback so we can continue to improve our guest experience. I hope you had a great time in Hawaii!

10/10 Excellent

Cassi, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but awesome vibes and central to everything!
Stayed 2 nights in Jan 2024
Response from Jeff - General Manager on 13 Feb,2024
Aloha Cassi!Mahalo for being our guest and sharing such a wonderful review! From our heart of Waikiki location, to our colorful and vibrant setting, our goal is to ensure our guests have an amazing adventure in paradise! When Hawaii calls again, we hope we can welcome you back to Shoreline Hotel Waikiki.

10/10 Excellent

Breeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay!!
Response from Jeff - General Manager on 13 Feb,2024
Aloha Breeann!Mahalo for staying with us and sharing your amazing review! I'm thrilled you had a great stay and trust you found many amazing adventures in Hawaii. We cannot wait to welcome you back to paradise again!