The front desk people were super nice! But as for the rest of the individual at the water resort themselves, complete rudeness. I went to get a drink at the bar on two separate occasions, one is was just the of us the lady (bartender) just looked at me, didn’t even acknowledge my presence or nothing after 15 minutes I just ended walking away. The second occasion everyone before me was already served, there was a gentleman who came to sit at the bar a couple minutes after me (he was served before me), there was a bartender with an Afro he too ignored me, he even went as far to serve everyone who came after me, when I brought it up to his attention, he just proceeded to tell me to wait, but I was already waiting for 15 I ended up walking away again. Overall I recommend this place for the kids nothing more nothing less. Their staff needs a major training upgrade on customer service