Daily buffet breakfast (JPY 2300 per person)

Reviews of Fraser Residence Nankai Osaka

4 out of 5
Fraser Residence Nankai Osaka
1-17-11 Nanbanaka, Naniwa-ku, Osaka, Osaka-fu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews" "
Rating 8 - Good. 268 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 14 out of 1004 reviews" "
Rating 2 - Terrible. 5 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lap Bong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! We are a family of four and our apartment had 2 bedrooms and 2 bathrooms. Kitchen and dining and living room area as well as a laundry machine! Highly recommend for location also, right next to Namba station
Stayed 4 nights in Mar 2024

6/10 Okay

Wong Yu Fan

Travelled with partner
delay in check-in - room looks aging. location is great though.
Stayed 2 nights in Mar 2024
Response from Meirita Guest Experience Ambassador on 27 Mar,2024
Dear Wong-san, Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room condition and check in experience. At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great size room, walkable location to everything, close to train station. Staff were very nice. We had a room with a laundry machine, which was nice. Room was decent size too, especially for Japan. Would recommend.
Stayed 3 nights in Feb 2024
Response from Meirita Guest Experience Ambassador on 25 Feb,2024
Hi Jennifer-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

YIP MOW

Stayed 7 nights in Jan 2024
Response from Meirita Guest Experience Ambassador on 27 Mar,2024
Hi Yip Mow-san, Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Cliff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a family, especially as it has washing machines in the room. There is a mall nearby and Namba train station and Dotomburi all within walking distance, so transport and food are handy. Will consider staying here again.
Stayed 6 nights in Jan 2024
Response from Jon the GM on 21 Jan,2024
Hi Cliff,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Nathaniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing place and I had an amazing stay with my family. Location was just perfect and convenient. Rooms are well appointed and clean, with comfortable beds and great shower. Having washer/dryer machine in the room was a great plus too!
Stayed 5 nights in Dec 2023
Response from Jon the GM on 21 Jan,2024
We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Namba station, which has big shopping malls, department stores and tonnes of restaurants. The room is big, should be good for family. It also has a small gym and a free sauna to rent. The only defect is the cleaning is not good enough which we found hair in the bathtub. The hotel is eco-friendly. You can opt out the cleaning services if you stay for more than one night. They provide us with coupon to use in convenient stores all over Japan because of that. A thoughtful idea.
Response from Jon the GM on 14 Jan,2024
Hi Jacky,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Highly recommend for family travel. Stayed in a suite with 2 bedrooms. It was clean and roomy, by Japanese hotel standards with great amenities. The kitchenette is perfect for eating in and cooking your own meals. Frazier is close to great shopping and restaurants.
Stayed 1 night in Dec 2023
Response from Jon the GM on 1 Jan,2024
Hi Su-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing
Stayed 3 nights in Dec 2023
Response from Jon the GM on 24 Dec,2023
Hi Alice,Thanks for your review and rating! Hope to see you again soon.

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Property conditions & facilities
Definitely not a 4 star hotel. Bathrooms are outdated and gym is terrible with only one treadmill and low weights.
Stayed 4 nights in Dec 2023
Response from Jon the GM on 18 Dec,2023
Dear Wayne,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room decor and gym.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured, your comments have been shared with the respective people, and we are taking steps to address the issues in our next renovation. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Staffs were pleasant and helpful. Location is good, rooms were clean and spacious.
Stayed 2 nights in Nov 2023
Response from Jon the GM on 6 Dec,2023
Dear Guest,Thanks for your kind comments and review regarding your stay with us! Hope to welcome you back again soon.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the seamless check in process to the friendliest staff, this place is a must stay in Osaka, Japan. It was so clean and very roomy considering most hotels are very small there. The room was equipped with living essentials like a stove, fridge, and even eating utensils. It was like a condo! I highly recommend this place for its valuable price and amenities. They are English language friendly as well for those that cannot communicate in Japanese.
Stayed 1 night in Nov 2023
Response from Meirita Guest Experience Ambassador on 18 Feb,2024
Hi Jenny san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff never disappoints.
Stayed 1 night in Nov 2023
Response from Jon the GM on 4 Dec,2023
Hi Elaine,Thanks for the review and shoutout to my staff. Will let them know. :)

10/10 Excellent

Pei-chun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is very convenient to everything. Staff speak fluent English, and are very attentive. Highly recommended.
Stayed 1 night in Nov 2023
Response from Jon the GM on 29 Nov,2023
hi Pei-chun,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Good

Kaoru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space, cleanliness, location, staff, everything is great except the breakfast area is always crowded and small and the room cleaning services are really slow because of the short staff.
Stayed 3 nights in Nov 2023
Response from Jon the GM on 29 Nov,2023
Hi Kaoru-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Good

YEAN NI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jon the GM on 29 Nov,2023
Hi Yean,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well located. Doesn’t have parking on site but provides affordable parking options close by at Namba city for ¥2000/24hours. Loved that the hotel has a washing machine and provides liquid for wash. Will stay here again.
Stayed 7 nights in Nov 2023
Response from Jon the GM on 18 Nov,2023
Hi Sharon,Thanks for your comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very convenient rooms with in unit laundry. Staff was so friendly.
Stayed 2 nights in Nov 2023
Response from Jon the GM on 18 Nov,2023
Hi Liza,Thanks for your review and comments about the staff. Will let them know.:) Hope to welcome you back again soon.

10/10 Excellent

Gino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, excellent location. Amazing staff especially Masako who was super helpful. Would definately stay there again.
Stayed 3 nights in Nov 2023
Response from Jon the GM on 5 Nov,2023
Hi Gino!We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. And I will relay your shoutout to Masako-san. :)Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was just noisy, but the whole stay was perfect
Stayed 4 nights in Oct 2023
Response from Jon the GM on 3 Nov,2023
Hi Christine,Thank you for your review and I apologize about the any noise that may have inconvenienced your stay. The city does tend to get busier during the Halloween season.Hope to welcome you again on y our next trip to Osaka,

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a perfect location. Walking distance to major attractions. Hotel staff helpful and friendly
Stayed 4 nights in Oct 2023
Response from Jon the GM on 29 Oct,2023
Hi Ricardo,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Thanks for the shoutout of my staff. :)Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!JonGeneral Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room is very clean. Many eateries around.
Stayed 4 nights in Oct 2023
Response from Jon the GM on 18 Oct,2023
Hi Kelly-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the best location and hotel service you can get in Osaka.
Response from Jon the GM on 18 Oct,2023
Adam,Thanks for the kind comments and review. My staff love these reviews. :)

10/10 Excellent

Hak Bin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service here is really awesome! I would certainly choose this hotel for all my future travels to Osaka. Its accessibility also made this hotel a great base for traveling in the Kansai region
Stayed 2 nights in Oct 2023
Response from Jon the GM on 18 Oct,2023
Hi Hak Bin,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

8/10 Good

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Namba. Close to subway, Dotonbori and restaurants. Rooms well appointed and spacious. Would definitely stay again.
Stayed 2 nights in Oct 2023
Response from Jon the GM on 18 Oct,2023
Hi Dalene,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind comments. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

LILIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay here. It feels like a 2nd home in Osaka. A possible 3rd time in the future.
Stayed 4 nights in Oct 2023
Response from Jon the GM on 18 Oct,2023
Hi Lilia,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Dalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartments with everything you need. Very convenient to the subway and lots of dining options near by. Would definitely stay there again if in Osaka.
Stayed 5 nights in Sep 2023
Response from Jon the GM on 3 Oct,2023
Hi Dalene,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Sep 2023
Response from Jon the GM on 14 Sept,2023
Hi Aimee,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

raylani, honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Not one flaw! Sign of good management. All Employees cheerful and happy!!! Rooms clean and homey!!!
Stayed 1 night in Aug 2023
Response from Jon the GM on 21 Aug,2023
Hi Raylani,Thanks for your kind comments and generous rating regarding your stay with us. Hope to see you again soon.

10/10 Excellent

David

Travelled with family
Liked: Amenities
I stayed here for 4 nights and the location was excellent, very close to the station and also to shops and restaurants. Staff were always very friendly and the accommodation was clean and spacious.
Stayed 3 nights in Aug 2023
Response from Jon the GM on 21 Aug,2023
Hi David,Thanks for your kind comments and generous rating regarding your stay with us. Hope to see you again soon.

10/10 Excellent

San Pang

Stayed 3 nights in Aug 2023
Response from Jon the GM on 4 Sept,2023
Hi San Pang,Thanks for your generous rating regarding your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2023
Response from Jon the GM on 1 Aug,2023
Hi Loh,Thanks for the kind words and review. Come back anytime!

8/10 Good

Nguyet

Travelled with family
Liked: Staff & service, amenities
I like the convenience of having the washer/dryer in the unit and the sauna room was super clean. The staff at the breakfast restaurant were nice. However, the bathroom had an unpleasant odor when we first checked in. I had requested to clean it, but the strong odor was still there. We came back to the hotel late one night around 9ish and saw some boys hung around in the alley next the hotel and urinated there. It was unexpected and that could be the reason the hotel locked the door after 9PM and required staff to use the room card key to enter the building.
Stayed 3 nights in Jul 2023
Response from Jon the GM on 30 Jul,2023
Hi Nguyet,Thanks for your comments and rating regarding your stay with us. I apologize for the condition of the bathroom and have advised my housekeeping team to investigate. Unlike hotels, serviced apartments take pride in offering a secure facility for living so the 9 pm security lock on the front doors are applied.Hope to welcome you back on your next trip.

8/10 Good

Nguyet

Travelled with family
Liked: Staff & service, amenities
Bathroom has unpleasant odor.
Stayed 1 night in Jul 2023
Response from Jon the GM on 26 Jul,2023
Nguyrt,thank you for taking the time out to review our hotel. I have noted your comment about the bathroom and will investigate it. Do not hesitate to contact me with any other comments.

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing wrong with this.
No complaints. It was a good place to stay. Good location (five minute walk to most subways). Most desk personnel speaks English, which is helpful.
Stayed 3 nights in Jul 2023
Response from Jon the GM on 30 Jul,2023
Hi David,Thanks for your kind comments and generous rating regarding your stay with us. Hope to see you again soon.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family stayed in a 2 bedroom unit on the 13th floor-it was quite spacious and had a washing machine. The hotel is located close to a subway station so you can easily travel into downtown Osaka. I would definitely consider staying in this hotel again when I return to Osaka.
Response from Jon the GM on 14 Jul,2023
Hi Walter,Thanks for the awesome review and comments. Look forward to having you again soon.

6/10 Okay

Wing Kan

Stayed 2 nights in Jul 2023
Response from Jon the GM on 30 Jul,2023
Hi Wing Kan,Thanks for your review regarding your stay.

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location across from the Namba Nankai station was very convenient ! We stayed in a studio deluxe. It had a kitchenette and washer/dryer which was great. The beds were great. The he AC worked really well! The staff absolutely couldn’t have been better!!!! We will stay again when we return to Osaka! The only difference is that we’ll book a one bedroom. The configuration of this studio could have been done differently so that the was a table where two chairs where you could to eat. We stayed at Fraser Central Seoul and the configuration of that deluxe studio was such that there is a small table with two chairs in front of the window that will allow you to sit and eat! But, we’ll solve that and book a one bedroom next time! Thanks everyone for making our stay in Osaka great!
Response from Jon the GM on 14 Jul,2023
Hi Gabrielle,Thanks for your kind comments and review. Looking forward to welcoming you again to Osaka.

10/10 Excellent

Chunfun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Five of us, 3 adults and 2 children, stayed in a 2 bedrooms suite with a city view. This suite has a washer/dryer (both functions in 1 machine). It’s a few minutes walk from a main subway/train station. McDonald’s and Burger King are close by. The rooms and bathrooms were clean. The suite has a fridge, stove, dish washer, and microwave. The hotel staff speak English and they were friendly and helpful. The breakfast buffet is very good with variety of food, even shrimp tempura on certain days. We will definitely stay at this hotel again if we go back to Osaka again.
Response from Jon the GM on 30 Jul,2023
Hi Chunfun,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Jon the GM on 14 Jul,2023
Dear Valued guest,Thanks for the awesome review. Hope to welcome you back again soon.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel not because of the location but because of the most wonderful staff in Japan. They should win an award for their patience, sincerity and service orientation. If the management reads this, you have an awesome team. Keep up the good work!
Stayed 1 night in Jun 2023
Response from Jon the GM on 21 Jun,2023
Hi Bruce!I know I have the best team in Osaka, and I am very humbled. Thanks for the shoutout and will pass it along to team! Please come back again soon!

8/10 Good

Weng Yan Wilson

Stayed 2 nights in Jun 2023
Response from Jon the GM on 14 Jul,2023
Hi Wilson,Thanks for your kind comments and generous rating regarding your stay with us. Hope to see you again soon.

10/10 Excellent

Beng Chuan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious apartments with kitchenette and washer/ dryer that were very useful. Breakfast spread is excellent. Staff are courteous and helpful.
Response from Jon the GM on 12 Jun,2023
Hi Beng, thanks for the awesome review! Come back again soon.

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Jon the GM on 12 Jun,2023
Daniel,Thanks for the awesome review. Come back again soon.

6/10 Okay

Kara

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from Jon the GM on 25 May,2023
Hi Kara,Thanks for your rating. Hope to see you again.

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible and convenient location with lots of amenities within walking distance. Room is very clean with a great housekeeping team. The staff we met were all polite and helpful. One of us had a birthday during our stay and we were pleasantly surprised with a thoughtful basket of snacks for the birthday person. Will come back again the next time I’m in Osaka.
Stayed 5 nights in May 2023
Response from Jon the GM on 24 May,2023
Hi Maxine! Glad you had an awesome stay! And thanks for the comments and ratings. Look forward to seeing you back someday soon. :)

8/10 Good

Kok Tiong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and comfortable stay. Comes with kitchenette and washer/dryer in the hotel. Love it will try to stay when I visit osaka again. Thank you
Stayed 4 nights in May 2023
Response from Jon the GM on 22 May,2023
Hi Kok Tiong-san,Thanks for your kind comments regarding your stay. Hope to see you again soon :)

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our third stay exceeded our high expectations. The staff were extraordinarily helpful.
Stayed 3 nights in May 2023
Response from Jon the GM on 24 May,2023
Hi Frederick,Thanks always for choosing us! I will share your comments with my staff. Always makes them smile!

10/10 Excellent

Cinthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Amazing hôtel, great location, friendly staff. I reserved a suite for our big family of 5 and it was fully furnished. Breakfast is ok, not fancy but enough to start your day.
Stayed 2 nights in May 2023
Response from Jon the GM on 22 May,2023
Hi Cinthia-san,Thanks for your kind comments regarding your stay. Hope to see you again soon.

10/10 Excellent

NGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jon the GM on 24 May,2023
Hi NGO-san,Thanks for the awesome rating! Look forward to you coming back again.