Front of property – evening/night

Reviews of hotel androoms Osaka Hommachi

3.5 out of 5
hotel androoms Osaka Hommachi
1-7-7 Utsubo-honmachi, Nishi-ku, Osaka, Osaka-fu

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 782 reviews" "
Rating 8 - Good. 281 out of 782 reviews" "
Rating 6 - Okay. 57 out of 782 reviews" "
Rating 4 - Poor. 16 out of 782 reviews" "
Rating 2 - Terrible. 11 out of 782 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JW

Stayed 1 night in Nov 2023
Response from Hotel androoms osaka-hommachi Ukenokuchi on 19 Nov,2023
Thank you for staying at hotel androoms osak hommachi.We are looking forward to seeing you.

10/10 Excellent

Magracia

Stayed 1 night in May 2023

10/10 Excellent

Natsumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
心地よく過ごせました。空調が短時間で切れるので夜は寝苦しかったです
Stayed 2 nights in Jul 2022

10/10 Excellent

Noriaki, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was JPN style hotel but not narrow room. Really comfortable.
Stayed 3 nights in Oct 2021
Response from Yusa. O on 19 Oct,2021
Thank you very much for taking the time to share your recent experience at Hotel androoms Osaka Honmachi. l am thrilled that we were able to accommodate your needs with a home away from home experience and I appreciate your positive remarks especially towards our services, products and facilities. We value your feedback very much as it is always a pleasure to hear from a satisfied guest and your review will undoubtedly motivate our teams even more to provide an excellent services at all the times! Thank you again and we are definitely looking forward to your return for another pleasant stay. Kind Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff clean and tidy. Comfortable bed and decent size room.
Stayed 2 nights in Feb 2020
Response from ホテル・アンドルームス大阪本町 on 2 Mar,2020
Thank you for using the hotel, and your favorable feedback. It really warms our hearts! If you have the opportunity to come to Japan, please use our hotel. We are also looking forward to seeing you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020
Response from mizu on 5 Feb,2020
この度はホテル・アンドルームス大阪本町にご宿泊を頂きまして誠にありがとうございます。お忙しい中のご投稿誠にありがとうございました。 ホテル・アンドルームス大阪本町 レセプション 水田

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 1 night stay here at this hotel. Room is small but it serve its purpose. Since it is only for 1 night. It is all good. If you have more than 1 big luggage (28" or bigger) you may have to spend sometime planning on how you gonna place your luggage when you enter the room..
Stayed 1 night in Dec 2019
Response from androoms on 12 Jan,2020
Thank you very much for choosing hotel androoms Osaka Hommachi. Thank you again for your compliment regarding the hotel.

6/10 Okay

Ysmael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms needs sound proofing
Nice and clean. The staff can be friendlier. But you can hear cars from the highway on our 6th floor room which disturbs our sleep every night.
Stayed 4 nights in Dec 2019
Response from androoms on 12 Jan,2020
Thank you very much for using hotel androoms Osaka Hommachi. However, I'm very sorry for making you feel uncomfortable during your stay. Your opinion will be considered as an issue. We look forward to seeing you again the next time you visit Osaka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly staff. Was not easy to find the hotel, but once you are familiar with the routes, it's just less than 10-min walk from metro stations.
Stayed 4 nights in Dec 2019
Response from androoms on 12 Jan,2020
Thank you very much for using hotel androoms Osaka Hommachi. I was very impressed with the compliment of the customer service. In the future, the entire staff will strive to provide a good service so that customers can use it as much as possible. Thank you for your continued support of hotel androoms Osaka Hommachi. We look forward to seeing you again.

10/10 Excellent

Sital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but small
Overall excellent. However the room for 4 was fairly small. Notwithstanding, we could not complain given the price. The staff was friendly and hotel was extremely clean. Situated in a quiet neighbourhood and 5 mins walk from Hommachi subway line.
Stayed 3 nights in Dec 2019
Response from androoms on 12 Jan,2020
Thank you very much for choosing hotel androoms Osaka Hommachi. Thank you again for your compliment regarding the hotel. We are looking forward to seeing you again. Thank you very much for your contribution while busy

8/10 Good

Lena, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer, simple, and clean hotel in Osaka. The beds were comfortable with heavy pillows and blankets. If you're staying two days or more, put the "yes" magnet on your door for cleaning. The staff provided ample towels and toothbrushes hanging on your door if you did not request cleaning. My only gripe is that the AC unit wasn't working due to the property turning it off, but the staff brought an electric fan as a solution. (AC was needed in my case since there were three bodies in the room and it got warm.) The restaurant looked nice and had a nice selection however I opted for the convenience stores and restaurants close-by. The nearest train station (Hommachi) is about a 5-8 minute walk and is close to Dotombori.
Stayed 7 nights in Nov 2019
Response from androoms on 12 Jan,2020
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We look forward to welcoming you again . Hotel Operation Manager  Daigo Kataoka

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Healthy breakfast. English speaking receptionists
Stayed 3 nights in Nov 2019
Response from androoms on 27 Nov,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again.

10/10 Excellent

Tsz Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from androoms on 27 Nov,2019
. We are appreciated your evaluation. Thank you so much. We will see you on Hotel androoms Osaka honmachi

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Stylish Stay
We had a fantastic stay at hotel androoms Osaka. The staff were very welcoming and pleasant and always had a smile on their face. The rooms were modern, stylish, and clean and provided everything we needed for our 3 night stay. The lobby and bar area was very spacious and comfortable. We tried lots of local Japanese wines at the bar and enjoyed our time spent there. Our only request would be to add a western breakfast option as we were looking for something different than what was on offer. This meant we had to go out of the hotel to source breakfast when it would have been nice to enjoy in the hotel. A coffee machine that can make latte, etc. would also be great. We didn't eat dinner in the hotel but the menu looked great. The hotel was well located to the metro and lots of restaurants and cafes and very quiet at night. Thanks for a wonderful stay.
Stayed 3 nights in Oct 2019
Response from androoms on 5 Nov,2019
Thank you very much for using hotel androoms Osaka Hommachi. I was very impressed with the compliment of the customer service. In the future, the entire staff will strive to provide a good service so that customers can use it as much as possible. Thank you for your continued support of hotel androoms Osaka Hommachi. We look forward to seeing you again.

8/10 Good

Chi Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from yusa on 1 Nov,2019
Thank you for staying our hotel for your trip! It is a great honor to have your stay in Osaka became meaningful. If you come to Osaka again, we expect you to stay at our hotel. Thank you very much! Hotel androoms OsakaHonmachi Yusa. O

8/10 Good

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from hotel androoms Osaka-hommachi on 10 Sept,2019
Thank you for staying our hotel. Also thank you for giving your high rated comment about our hotel. Did you enjoy the time at our hotel? We will try to make our service well, so please visit our hotel again when you come back to Osaka some day. We look forward to seeing you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Not impressed with breakfast choices
Stayed 2 nights in Jul 2019
Response from androoms on 5 Sept,2019
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We look forward to welcoming you again . Hotel Operation Manager  Daigo Kataoka

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Small smell in toilet. Others all great
Stayed 1 night in Jun 2019

10/10 Excellent

TN, Los Angeles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. The staff was extremely friendly, they allowed our big group to hang out at the a Outside part of the restaurant even though we weren’t eating from their restaurant.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a room with a sofa-bed but were told that we cannot use it... THEN WHY WAS IT THERE IN THE FIRST PLACE?
Stayed 4 nights in May 2019
Response from androoms on 26 Jun,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. We really appreciate you taking the time to provide us with your comments. A sofa bed will be made when the room rate is for 3 or more people. In the case of 2 people we have you use as a sofa. I was sorry that I could not explain enough. Please stay again when you come to Osaka. Hotel androoms osakahommachi

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and hotel... recommended to go
Stayed 5 nights in May 2019
Response from androoms on 26 Jun,2019
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We look forward to welcoming you again in the future. Hotel Operation Manager  Daigo Kataoka

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is convenient
Stayed 2 nights in May 2019
Response from androoms on 26 Jun,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel androoms was a great hotel when we based ourselves in Osaka. Loved it for: -Laundry room, reception will also hold your laundry if you cannot pick it up in time -Clean and aesthetic rooms. They are very homely and I loved the format, which gave great sitting/table space to rest in. It is a great use of the typically small space in Japan hotels -<5 min walk from Hommachi Stn (including the accessible elevator exit 2). Conveniently on Midosuji line and close to popular tourist areas such as Dotonbori and Shinsaibashi -Staff were all kind and lovely, and the hotel is very comfortable and welcoming Only negative is that it is unlikely you will get a window room with natural sunlight, so that may bother you if you spend a lot of time indoors/think natural light is important in your hotel room. Overall really loved my stay here, cannot recommend enough if you want to stay in Osaka. I would definitely stay here again.
Stayed 4 nights in Apr 2019
Response from androoms on 26 Jun,2019
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We look forward to welcoming you again . Hotel Operation Manager  Daigo Kataoka

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

ELINA PK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & strongly recommended
Hotel is small but we are happy with it. Rooms are very comfortable & clean. Service is excellent. The only setback is you need to walk 10 mins to the train station. There is a very nice small restaurant at the side of the hotel which sells great sashimi.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in Homachi area
The hotel is new and modern. The rooms are nice and clean.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Mora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

TF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front line staff. They are so helpful and polite. Ms Zhang from Taiwan, Yamaguchi san from Japan and Cosomi san from Italy, a lady from Malaysia .... and many others.... always wearing a smile and offer assistance. The place is very clean and comfortable. Thank you!
Stayed 2 nights in Mar 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price for great sleeping experience! Room is clean and organized, there was always staffs can communicate with us in English and they are polite and helpful. The breakfast meals are delicious and nutritious too :)
Stayed 3 nights in Mar 2019
Response from androoms on 5 Apr,2019
Thank you for good comment for us. We hope to meet you again. when you come back to Osaka,please come back to our hotel. We are appreciated your evaluation. Thank you so much. We will see you on Hotel androoms Osaka honmachi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay for Osaka trip
Cozy and neat room. Friendly counter service staffs and easily accessible to subway station.
Stayed 4 nights in Feb 2019
Response from Nakamura on 10 Mar,2019
Dear guest, Thank you for staying at Hotel androoms Osaka Hommachi and taking time to write your comment. We are so glad to hear that your kind words for our hotel.We are looking forward to seeing you again. Thank you!

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
Average
Our stay was pretty average. The room was advertised to be for 4 people but was very small.
Stayed 5 nights in Feb 2019
Response from androoms on 8 Mar,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weakest point : not so many restaurants nearby Overall is value for money
Stayed 4 nights in Feb 2019
Response from Ayano Misawa on 27 Feb,2019
Thank you for staying at Hotel androoms Osaka Hommachi and taking time to share your feedback. We are located in business area so not so many restaurant around here. If you have another chance to visit in Osaka, please try our restaurant on first floor. Thank you. Hotel androoms Osaka Hommachi Ayano Misawa

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Androins Hotel in Osaka
No frills hotel and generally clean and comfortable. The rooms are considered big for Japan’s standards. The restaurant was closed on one day and it will be great if we have cable channels.
Stayed 5 nights in Feb 2019
Response from androoms on 13 Feb,2019
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We will also consider installing cable channels. We look forward to welcoming you again . Hotel androoms Osakahommachi Daigo Kataoka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Tsz Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..
Stayed 3 nights in Jan 2019
Response from androoms on 19 Feb,2019
Thank you for good comment for us. We hope to meet you again. when you come back to Osaka,please come back to our hotel. We are appreciated your evaluation. Thank you so much. We will see you on Hotel androoms Osaka honmachi

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family motel
Lovely hotel near Honmachi station - which is a good starting point for most outings in Osaka. Great sized family rooms and great bathrooms.
Stayed 4 nights in Jan 2019
Response from androoms on 13 Feb,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again. Hotel androoms Osakahommachi Daigo Kataoka

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location - we walked from Osaka station, a quick cab ride to Dotonbori, walkable to the National Museum of Art and the Ceramics Museum, as well as some cool shops and bars. The room was spacious and spotless. Our only issue was the cafe in the lobby was closed Sundays and Mondays (the days we were there!)
Stayed 1 night in Jan 2019
Response from androoms on 13 Feb,2019
Thank you for staying at our hotel. We are grateful for your kind words about location . And that is the greatest source of encouragement for all of us. We look forward to welcoming you again. Hotel androomsosakahommachi Daigo Kataoka

10/10 Excellent

ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fairly close to train station... there is a 711 close by, where we ate breakfast everyday... front desk where very friendly...
Stayed 4 nights in Jan 2019
Response from androoms on 21 Feb,2019
Thank you for good comment for us. We hope to meet you again. Please enjoy breakfast at hotel next time when you come back to Osaka,please come back to our hotel. We are appreciated your evaluation. Thank you so much. We will see you on Hotel androoms Osaka honmachi

8/10 Good

ting ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, neat and tidy
The location is quite off the central and same as other travellers said it is a little bit difficult to locate but it is ok once the hotel identified. If you look for some quiet place to stay, it will be good and there are quite a number of 7-11 and Familymart near by, also many local restaurants around that area, but most of them closed at night. The toilet is smelly but it gets better once the ventilation is on. We booked a larger room but don’t expect the size is very big, still managed to have two luggages opened in the room. Overall stay is ok with this price.
Stayed 5 nights in Jan 2019
Response from androoms on 21 Feb,2019
Thank you for choosing to book your stay at Hotel androoms osakahommachi. Thank you for many impressions. We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to a free way, quite noisy for noise sensitive people at night.
Stayed 3 nights in Dec 2018
Response from androoms on 13 Feb,2019
Thank you for your stay. I am sorry to disturb you due to noise near the free way. Since I'd like to spend comfortably next time, I propose to improve. I'm looking forward to seeing you again.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Far from station not as what described in the comment, hotel staff not helpful, not clear about the breakfast, we expected a buffet style but actually is not!
Stayed 4 nights in Dec 2018
Response from androoms on 13 Feb,2019
Thank you for your stay. I am sorry I did not have enough explanation. It is 5 minutes on foot from Honmachi station, but I am sorry that the location is difficult to understand. Breakfast is not a buffet but a set menu, but due to insufficient explanation of staff, we have inconvenienced you. I'm looking forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Luggage storage could be better - it seemed a bit unsafe for our suitcases to be left at the lobby when we thought they would be wheeled into a room. Generally nice and clean hotel except for the sheets which were a bit dusty. Room for 4 was a bit too small for any comfortable movement. There was no cupboard as well. However, the receptionist was very helpful when we called a cab to get to Shin-Osaka Station.
Stayed 3 nights in Dec 2018
Response from androoms on 13 Feb,2019
Thank you for staying at our hotel. I am sorry about the sheets. I will try to cooperate with the bed makeup staff to provide clean rooms. I'm looking forward to seeing you again. Hotel androoms Osakahommachi

8/10 Good

Leong

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel.
About 5 mins walk to subway but is not near to shopping area. Highly recommended to stay in this hotel for the price.
Stayed 5 nights in Dec 2018
Response from androoms on 13 Feb,2019
Thank you for staying at our hotel. We are grateful for your kind words about location. And that is the greatest source of encouragement for all of us. We look forward to welcoming you again in the future. Hotel Operation Manager  Daigo Kataoka