Property amenity

Reviews of Osaka Tokyu REI Hotel

3.5 out of 5
Osaka Tokyu REI Hotel
2-1 Doyama-cho, Kita-ku, Osaka, Osaka-fu

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 1005 reviews" "
Rating 8 - Good. 423 out of 1005 reviews" "
Rating 6 - Okay. 128 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, location was convenient and close the station and shopping lm
Stayed 8 nights in Feb 2024
Response from OSAKATOKYUREIHOTEL on 26 Mar,2024
Thank you very much for having stayed at Osaka Tokyu REI Hotel.Thank you for your encouraging words!We are looking forward to welcoming you again.

8/10 Good

Diana

Travelled with family
Location was very good. Close to Osaka station and multiple metro lines. It was a bit difficult getting to the hotel from Osaka station initially because of the confusing metro underground tunnels. A map of the underground tunnels would have been useful. The facilities at the hotel were good - washing machine and dryer on each level, and vending machine. The breakfast was very good.
Stayed 5 nights in Jan 2024
Response from OSAKATOKYUREIHOTEL on 29 Jan,2024
Thank you for staying at Osaka Tokyu Rei Hotel.Thank you for your good comment.I'm glad that you enjoyed your breakfast.If you want to ask for directions or have any questions, please ask the hotel front desk.We look forward to seeing you again.Thank you.

2/10 Terrible

Stancen

Stayed 4 nights in Dec 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great service for the excellent price.
Stayed 2 nights in Dec 2023

8/10 Good

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient 10 mins walk to Tokyo station, receptionist fluent English speaking, however pls note extra tax charges yen 200/pax/night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok. Not worth going again
Everywhere was so dirty in our room. We also asked them to clean behind the fridge since we noticed it was dirty after we checked to see why it wasn’t working. We asked them to fix fridge too. Nothing happened. Then the cleaners smelled like body odor. Also our water refill was broken on our floor. Not sure how eco friendly it is to give new tooth brush every night. Also floor was dusty. Then the bathroom was closed in lobby when we got back to hotel. Good location to Lawson and seven 11 and train station
Stayed 3 nights in Dec 2023

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little stay
Hotel was exactly what i was looking for, in a single night visit to osaka. Was still able to see a bit of everything and being a few minutes away from a station, was able to quickly go farther south toward the osaka tower. Entrance was lovely and reception wqs quick and easy. Room was cozy and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Kane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel in a exciting area
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the good and convenient hotel
Stayed 3 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2023

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good but could've had an extra rubbish bin for recylables like plastics and such
Stayed 3 nights in Oct 2023

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Steak Breakfast!
Stayed 3 nights in Oct 2023

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. I had a problem locating one of the light switches in my room and reception staff came up to my room and showed me where the switch was.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yoshihide

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good location.
Stayed 1 night in Oct 2023

8/10 Good

Godwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located around lots of food options. It's reasonably close to major train stations via an underground shopping pathway. The staff were friendly during our stay. It was very appreciated that they had cold water fountains on every floor. The room itself was a bit worn out and there were water stains in a couple spots. However, overall it was a pleasant stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mee Lan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel everything is perfect. Clean, Need & Tidy. Most important is location is perfect. Walking distance to station all shopping area, convenience store or restaurant just behind the hotel including huge entertainment area, night life. This hotel breakfast is super excellent; lots of variety and quality food. Staff are extremely helpful & friendly. All restaurant only next door or right behind the hotel. 2 Minutes take a taxi from Osaka Train Sation cost CAD$8 only. I highly recommend book this hotel for at least 3 nights in Osaka.
Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good service...with the intriguing option of steak as part of the breakfast buffet. Very nice room. With a shopping avenue directly behind, finding food options was never really that difficult. It's maybe a bit far from public transport in some respects.
Stayed 3 nights in Aug 2023

2/10 Terrible

CHRISTOPHER, Bergenfield

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no good
Stayed 2 nights in Jul 2023

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God location, close to Osaka station
Stayed 2 nights in Jul 2023

8/10 Good

Limaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Brenna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Could’ve been better
The space was nice and everyone was extremely helpful but the room itself was quite warm (air conditioning didn’t do much) and the Wi-Fi was awful. It is very convenient for getting to the train station and other local attractions.
Stayed 1 night in Jul 2023

10/10 Excellent

Shin Fatt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Lots of food and shopping nearby and quite near train station. Only minor drawback. A bit small for triple room that i booked
Stayed 4 nights in Jun 2023

10/10 Excellent

Sachiko

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy access to train station. Plenty of restaurants nearby to choose from.
Stayed 1 night in Jun 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate but could be better.
Showing it's age a bit and the rooms are a bit small but not unusually small for Japan. AC locked so it was a few hot and sticky nights. Convenient location but I feel there are better options around.
Stayed 3 nights in Jun 2023

10/10 Excellent

Shin Fatt

Travelled with family
Liked: Staff & service, property conditions & facilities
Lots of shopping and eatery nearby that open late. Location slightly further away from train station but still considered very well located
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless room. Very welcoming staff.
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 days. All the staff were really friendly and helpful. There were a lot of nice amenities to pamper yourself with. A staff member helped me hail a taxi in the rain which was very nice because I couldn’t get one. No one would stop for me. Would definitely stay here again
Stayed 6 nights in Apr 2023

10/10 Excellent

Shingo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The romm was very clean, and the staff was very nice nad helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel staff. Great location.
Stayed 3 nights in Apr 2023

8/10 Good

Avry

Liked: Cleanliness, staff & service, property conditions & facilities
A good option if you want a place to stay in the Osaka area.
Stayed 3 nights in Mar 2023

8/10 Good

Luis, Petaluma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Near restaurants, bars and subway stations
Stayed 3 nights in Feb 2023

8/10 Good

Wee Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JRの駅からそこそこ歩きますが、それ以外は全く不満はありませんでした。宿泊前後の問い合わせにも親切に対応していただけました。

4/10 Poor

Mario

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Hotel was great and Osaka was a beautiful city

8/10 Good

Jane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Wen, McDonough

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good shopping and dinning location. It has a 10 minute walk to subway, bus and train station.

10/10 Excellent

Wing Kwong

Stayed 1 night in Dec 2022

10/10 Excellent

Kiat Long Calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more spacious than most of the hotels in Japan. Bed and pillow are very comfortable as they are not very soft which is to my liking. Hotel also provide dispensable drinking water near the lift lobby. There are also vending machines that sell snacks and drinks. Location of hotel is very convenient as it’s near to many eateries and 24hr mart. Will come back to stay again if at Umeda area.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

8/10 Good

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with good breakfast
Room size is not big but ok for 2-3 pax. Bkst is superb.
Stayed 2 nights in Dec 2022

8/10 Good

Shu

Stayed 1 night in Jun 2022

8/10 Good

Tomoe

Stayed 2 nights in Jun 2022

8/10 Good

KEITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I was looking for and was great for my budget needs. The staff were super helpful and accommodating. My only real complaint was that the bed in pillows were to hard. But I’m an American, so we tend to be use to soft things. I think overall if your anyone else but American your opinion would say otherwise. Or maybe I’m just getting old. But yes loved the facilities that were accessible, easy to get around the neighborhood and a nice shopping district behind the hotel. Can’t beat that!
Stayed 2 nights in Dec 2021

8/10 Good

KEITA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からは離れていて、新しいホテルでは無いが、綺麗にされておりコンビニや飲食店も多いので便利。宿泊費とバランスが取れている。対応も良い。
Stayed 1 night in Dec 2021
Response from 大阪東急REIホテル 客室担当 〆木 on 13 Jan,2022
この度は大阪東急REIホテルをご利用いただき誠にありがとうございます。設備やサービスに関するお褒めのお言葉を頂き大変嬉しく思います。快適にお過ごし頂けるよう、また、安全にご宿泊いただけるよう、努力していきますので、今後とも宜しくお願い申し上げます。お忙しい中、口コミにご投稿頂き誠にありがとうございました。またのお越しを心よりお待ちしております。