Indoor pool

Reviews of The View Lugano

5 out of 5
The View Lugano
Via Guidino, 29, Paradiso, Lugano

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 126 reviews" "
Rating 8 - Good. 19 out of 126 reviews" "
Rating 6 - Okay. 4 out of 126 reviews" "
Rating 4 - Poor. 1 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the view !!
Stayed 3 nights in Nov 2023

10/10 Excellent

ovidiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We definitely will return back . Felt like home .Everything was great ,I miss it already. Thank you so much.
Stayed 3 nights in Oct 2023

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great. We could't ask for better. We travelled for over 50 years to the finest places and this is up there with best. we have never had a hotel that had a vehicle to use to go somewhere for free. Expensive but worth every penny.
Stayed 3 nights in Sep 2023
Response from Claudia Melatti on 20 Sept,2023
Dear Mr Francesco, We sincerely appreciate your fantastic review! It's incredibly rewarding to hear that, after traveling to some of the world's finest places for over 50 years, you consider our hotel among the best.Our team strives to provide excellent service, and we are thrilled that you found everyone to be great. We are also pleased that you found value in our complimentary vehicle service, as we aim to make your stay as convenient as possible.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the futureKindest regards

10/10 Excellent

steven

Stayed 1 night in Sep 2023

10/10 Excellent

Vikashkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay in paradise ❤️
Stayed 2 nights in Aug 2023
Response from Claudia Melatti on 14 Sept,2023
Dear Guest, Thank you for sharing your experience. We are delighted to read that you enjoyed your experience in Paradiso ! Hope to welcoming you back in the future. Warm regardsClaudia Melatti

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous view and suites, very quiet, excellent terrasse and restaurant
Stayed 3 nights in Jun 2023
Response from Angela on 9 Jul,2023
Dear Amelie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed the fabulous view and suites we offer. Our team works hard to provide a tranquil and serene environment for our guests to relax and enjoy the view from our unique spot.We are particularly proud of our exclusive terrace, especially during the summer months, as it offers a truly exceptional setting. It's wonderful to hear that you found it excellent. The combination of the breathtaking view and our Michelin-starred restaurant truly makes it a must-visit destination in Lugano!We appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another unforgettable experience.Warm regards,Angela monopoliFront of the House Manager

10/10 Excellent

abdul hassan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and quiet place for a getaway.
Stayed 2 nights in May 2023
Response from Angela on 9 Jul,2023
Dear Abdul Hassan,Thank you for your review. We are glad to hear that you found our hotel to be a very relaxing and quiet place for a getaway. It is our goal to provide a peaceful environment where guests can unwind and enjoy their stay also for few nights.We appreciate your kind words and hope to welcome you back for another relaxing experience in the future.Best regards,Angela MonopoliFront of the House Manager

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the best service we have had in a long time. It was so discreet and beautiful. I would highly recommend it because it isn’t crowded yet still easily accessible by taxi.
Stayed 2 nights in May 2023
Response from Angela on 9 Jul,2023
Dear Josh,Thank you for sharing your feedback! We are delighted to hear that you had an exceptional experience and found our service to be the best you have encountered in a long time.We take pride in providing discreet and attentive service to ensure our guests' comfort and satisfaction. It is wonderful to know that our efforts were appreciated during your stay.Additionally, we are pleased to hear that you found our hotel to be beautiful and enjoyed the tranquil atmosphere. Our aim is to create a peaceful and relaxing environment for our guests to experience a relaxing stay and feel at home away from home.Your recommendation means a lot to us, and we are grateful for your kind words. We also appreciate your mention of the hotel's convenient accessibility, yet with a sense of calm and space.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another exceptional experience.Warm regards,Angela Monopoli Front of the House manager

10/10 Excellent

Abdulla, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. We really enjoyed our long weekend holiday there. They provide electrical car to move around Lugano which is perfect. Checking in was very easy and fast!. The reception guy names “Martin” was very nice, helpful, kind, supportive & helping us with everything to visit in Lugano. We tried the spa & it was nice! We missed hammam experience but kept it for next time. The best thing about the room was the huge bathtub & the view. Thanks The View team <3 !
Stayed 3 nights in Mar 2023

10/10 Excellent

dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views. Spa and rooms are wonderful. The food was amazing. We will return.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent, high quality, and good value for money. The views are spectacular and I would not hesitate to recommend this hotel. It is 5-10 min drive outside the main area of the city, and not entirely walkable from up the hill, so they have smart cars available to guests for free to make up for it. We got an early check-in, breakfast included everyday. Give this one a try!
Response from Claudia Melatti on 3 Nov,2022
Dear Mr Ali, Thank you for having visited us and for your detailed review. We are delighted to read you enjoyed our property and services and hope to welcoming you back on a future occasion.With our kindest regardsClaudia Melatti

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property to do my job, and the staff and the facilities combined to help me to do that so I can now rest at home. I arrived tired, busy and slightly burned out - but because of the staff, facilities, clean air and views I easily did 2-3 weeks work during my 5 days at The View Laguna - and I also completed many of the wider training, meetings and strategic things I needed to do in my time there too. I could easily do 12-14 hours a day and remain refreshed, focused, rested and happy. This was a truly outstanding experience for me which I will book many times in the future. I’m very grateful for everything you did for me. Thank you.
Stayed 5 nights in Sep 2022
Response from Claudia Melatti on 26 Sept,2022
Dear Mr John, Thank you for your precious feedback. We are delighted to read that your expectations were met and we could be of help. We look forward to welcoming you in the future. With our kindest regardsClaudia Melatti

8/10 Good

Arturas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

annette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service and friendly service ambassadors. Can use their electric cars and bikes for free; spa has salt room and sauna; awesome view at night from the bed (first time for us). Spa is OK. Sometimes some staff are not as enthusiastic (maybe language issue).
Stayed 1 night in Jul 2022
Response from Claudia Melatti on 18 Aug,2022
Dear Mrs Annette, Many sincere thanks for your kind review and recommendation. We look forward to welcome you back very soon. Kind regards, Claudia Melatti

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Claudia Melatti on 23 Aug,2022
Dear Mr Juan, Thank you for your visit and feedback! The team and I look forward to welcoming you in the future. With our kindest regards

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Claudia Melatti on 21 Aug,2021
Dear Mr Mohammed, We would like to thank you for your recent stay and for dedicating your time to evaluate your experience. We are very glad to read that we met your expectations and look forward to welcoming you back on a future occasion. With our kindest regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Access to electric cars and bikes, friendliness
Stayed 3 nights in Jun 2021
Response from Claudia Melatti on 14 Jun,2021
Dear Guest, We are delighted that you appreciated our service and we would like to thank you for having preferred THE VIEW Lugano for your stay in Ticino! We look forward to welcoming you for another special stay with us. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway to Lugano
Excellent location, excellent service, modern design and of course there is The View!
Stayed 1 night in May 2021
Response from Claudia Melatti on 5 Jun,2021
Dear Guest, Thank you for having preferred our boutique hotel for your recent stay in Lugano and for having dedicated your time to review us. The team and I look forward to welcoming you back in this enchanting corner of Switzerland. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 Excellent

anita joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Beautiful and stylish room, great service, amazing view, overall very satisfied
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was only for a few days but wonderful. The staff is very helpful with whatever is needed.
Stayed 3 nights in Oct 2020
Response from Claudia Melatti on 1 Nov,2020
Dear Guest, Thank you for your positive feedback and for your visit. We hope you will visit us again in the future for another pleasant stay. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, definitivamente que volveria, el personal muy amable
Stayed 1 night in Dec 2019
Response from Claudia Melatti - THE VIEW Lugano on 30 Dec,2019
Dear Anonymous, We would like to thank you for your recent visit and for having dedicated your time to review us. It has been a pleasure to serve you during the time spent with us and we hope to welcome you back in the occasion of your future visit to Ticino ! With our kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything aspect of this hotel is outstanding! The attention to details is remarkable and the staff is excellent!
Stayed 2 nights in Dec 2019
Response from Claudia Melatti on 14 Dec,2019
Dear Guest, Thank you for having preferred THE VIEW Lugano for your stay and for having dedicated your time to review us. We are delighted that you found our hotel and services of your fullest satisfaction and look forward to welcoming you back in a future occasion. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from GM on 20 Oct,2019
Dear Guest Thank you for having preferred THE VIEW Lugano for you stay and for taking the time to provide such positive feedback. We all look forward to welcoming you back again very soon to enjoy another wonderful stay. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclusive boutique hotel
Great location and amazing views from room , lounge and pool. Romantic dinner over looking the lack . Extra clean and personalised Vip services. Lovely staff Expensive compare to other 5 starts in the are but worth the experience if you can afford it . Unforgettable memories.
Stayed 2 nights in Jul 2019
Response from Claudia Melatti on 1 Aug,2019
Dear Mr Abdullah, Your positive comments are really appreciated and we would like to thank you for taking the time to inform us about your recent visit to THE VIEW Lugano. We were pleased to read you thoroughly enjoyed your experience and we sincerely hope to welcoming you back in the nearest future. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at - impeccable service and incredible staff.
Stayed 2 nights in Feb 2019
Response from Sandro P. on 23 Feb,2019
Dear Guest, thank you very much for the positive feedback. We hope to have you as our guest in the near future and send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Dee, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! V attentive & welcoming staff. Loved our stay
Stayed 5 nights in Dec 2018
Response from THE VIEW Lugano on 29 Dec,2018
Dear Dee, thank you very much for taking the time to write your amazing review. We are extremely glad that you enjoyed your stay under all aspects. Guest satisfaction is the most important result for us. We hope to have the opportunity to welcome you back in the near future for another unforgettable experience. With our best regards, THE VIEW Lugano

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from THE VIEW Lugano on 13 Dec,2018
Thank you very much for choosing us. We work hard to make our guests happy, guest satisfaction is the most important result for us. We extremely appreciate your review. With our kindest regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from THE VIEW Lugano on 13 Dec,2018
Thank you very much for staying with us. We work hard to make our guests satisfied and happy. We extremely appreciate your feedback. With our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room needed maintenance
Very good
Stayed 2 nights in Oct 2018
Response from TVLang on 22 Oct,2018
Dear Guest, really thank you for taking the time to review us on Expedia, we really apreciate you chose our Hotel for your stay in Lugano. We hope to welcome you back soon to give you the possibility to feel in a comfortable room with all the amenities needed. Regards THE VIEW Lugano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from THE VIEW Lugano on 16 Oct,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 1 night in Sep 2018
Response from The View Team on 16 Oct,2018
Dear Guest, we apreciate the time spent to review us and our service! THE VIEW Lugano Team really thank you.

8/10 Good

Verified traveller

Beautiful hotel with beautiful view
Amazing hotel. Very moden in every bit of it. They operate a new concept of having no lobby. A person in charge will wait for you and escort you to the suite with an ipad and attend to your every need. The view from the suite is astonishing - really beautiful. The hotel is all about attention to details to achieve total luxury. The only downside is that the hotel was too hot. The suite was too hot, we called the hotel a few times to check the AC and they told us that this is it. This is the maximum that the AC can perform and that it is programmed to be only 3 degrees lower than outside temperature. So, if it is 29 degrees outside, the temperature inside the suite will be 26! It didn’t make sense! Other than that, the hotel is great.
Stayed 3 nights in Aug 2018
Response from FO on 6 Sept,2018
Dear Anonymous, thank you first of all for staying with us and moreover for taking time giving us your detailed feedback. We are really glad that you have enjoyed the details and procedure of the check-in in room, as well as the service of our personnel. We are sorry about the inconvenience the air conditioner has created during your stay. We hope to welcome you back for an improved service. Best regards, THE VIEW Lugano

10/10 Excellent

Mohammad

Nice hotel
Friendly staff and good transportation options provided from the hotel
Stayed 3 nights in Aug 2018
Response from F.O. on 23 Aug,2018
Dear Mohammad, thank you for staying at THE VIEW Lugano and for taking time giving us your feedback. We are really glad that you were able to enjoy your stay to the fullest, and our facilities and service of the staff members contributed to it. We hope to welcome you back for another unforgettable stay. Best regards, THE VIEW Lugano

10/10 Excellent

anh, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant view overlooking lake lugano. Convenient smart car short ride to the lake side.
Stayed 1 night in Aug 2018
Response from F.O on 16 Aug,2018
Dear anh, thank you for staying at THE VIEW Lugano and for taking time sharing your wonderful feedback. We are really glad that you have enjoyed the magnificent view over the Lugano lake, as well as our complimentary electrical Smart car service. We hope to welcome you back for another unforgettable stay. Best regards, THE VIEW Lugano

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from F.O. on 11 Aug,2018
Dear Anonymous, thank you for staying with us at THE VIEW Lugano, we hope to welcome you back in the near future. Best regards

10/10 Excellent

Jo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Hotel with a breathtaking view.
We - elderly couple - were fortunate to spend 5 days/nights in this beautiful hotel. Access first seemed to be difficult - only by car/taxi - but then proved to be easy. The hotel is providing small eCars for city trips free of charge or conveniently would arrange for any transport. Also, for the physically fit there is a staircase shortcut downhill that directly leads to the lakeside. The hotel is sited halfways on the slope of a mountain with a terrific view of City of Lugano, the lake and the mountain range behind. The suite is extremely modern, generous, spacious, clean and luxurious. Toilet, shower, sink and single standing bathtub are in separated areas conveniently to be used by two persons at the same time. The room is quiet with soundproof sliding doors floor to ceiling and remote-controlled jalousies. We preferred to keep them open even at night to enjoy the starry sky and the lighted-up city panorama from our bed. Breakfast at the huge terrace is phantastic thanks to the very polite and helpful waiters, managers and chefs who prepare everything you want fresh and to the order. So, without fail is the evening dinner restaurant at the same place. We enjoyed very much the arts of a guest-chef from Sansibar. The Spa and pool area are luxurious and flawless. Despite some Lambhorghini, Lotus and Maserati racers on a pit-stop and some construction work in the vicinity we enjoyed a peaceful and relaxing stay and would come back anytime. Cordial thanks to staff and mgmt.
Stayed 4 nights in Jun 2018
Response from F.O. on 9 Aug,2018
Dear Jo, on behalf of the whole team of THE VIEW Lugano we would like to thank you first of all, for staying with us, and moreover for taking time to give us such a wonderful feedback. We are immensely glad that you had the opportunity to enjoy your stay to the fullest, from the relaxing and stunning location in the mountains, to the service and quality of the food during your meal experiences at our restaurant. We are truly grateful for such positive and detailed comments. Our team hopes to welcome you in the nearest future for another unforgettable and relaxing stay. Kind regards, THE VIEW Lugano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from F.O. on 9 Aug,2018
Thank you for staying at THE VIEW Lugano and for giving us such a wonderful feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lives up to its name, the views are excellent, the staff are very helpful. Will definitely be going back and certainly recommend it.
Stayed 3 nights in Mar 2018
Response from Sandro P. on 21 Mar,2018
Dear Guest, many thanks for your glowing review regarding THE VIEW Lugano! It is of an extreme value for us to read that you had a memorable stay with us and that you enjoyed the breathtaking view from our rooms, as well as our service. We very much hope to welcome you soon again. Kindest regards

10/10 Excellent

leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

christopher, little rock, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We loved every single aspect of this place. The staff went above and beyond. The electric cars were fun and free. When we come back to Lugano we will be staying here! The view was perfect! We have nothing but great things to say about our stay at the view! Caio’
Stayed 2 nights in Nov 2017
Response from Sandro P. on 13 Dec,2017
Dear Christopher, Thank you so much for taking the time to review THE VIEW Lugano. It is a great pleasure for us to read that you had a memorable stay with us and that you enjoyed out junior suites with their breathtaking view over Lake Lugano, that the help of our team was precious for you and that you appreciated the facilities we offer, such as the SMART cars. We look forward to welcoming you soon again Kind regards

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service and experience
By far the best hotel experience I have ever had. There is no comparison to the attention and outgoing service which the entire staff provided for us. We had each and every detail met to the highest levels. From the modern, high tech and beautiful rooms to the luxurious spa and restaurant, everything was outstanding. We used one of the smart cars to go to a local restaurant and they took care of the reservations as well as entered the address into the navigation system for us. I would certainly recommend this hotel to all if you are staying in Lugano or near Como.
Stayed 2 nights in Sep 2017
Dear Mr Vadim, Thank you for your glowing review of THE VIEW Lugano. I am thrilled to read of what a marvellous stay you had and hope the fond memories you took away with you shall bring you back on a future visit. It was a great pleasure to have you staying with us and I very much hope to welcoming you back. Warm regards, THE VIEW Lugano

8/10 Good

Peter, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Small boutique hotel. Quiet and modern. Good food but nothing special
Stayed 1 night in Aug 2017
Response from Sandro Pecorelli on 28 Aug,2017
Dear Peter, Thank you very much for taking the time to share your experience. We are glad you enjoyed your stay at THE VIEW and the wonderful view over Lugano as well as the modern design and facilities we provide: your satisfaction is very important for us! We look forward to having you back soon in our boutique hotel. Kind regards

10/10 Excellent

TD, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, amazing experience
As soon as we got out of taxi we entered paradise! The hotel staff were very attentive, friendly and helpful to say nothing. They also were very helpful chasing our baggage that got lost in the airport( luckily it was found and delivered to the hotel). The cleanliness was outstanding. At no point our room was left even with slight fingerprint let along anything else. Just perfect, sparkling clean! The hotel was really quiet, just some pleasant and relaxing live piano play which, in my opinion, just added some romantic atmosphere. The breakfast was lovely with a lot to choose from, lovely way to start your day. And last but not least, the view. Well as the hotel name suggests, the view was great, whether it was sunset or sunrise, sun or thunder storm, day or night lights that reflected in the lake. Would definitely recommend this beautiful hotel if you are after a pleasant, relaxing holiday with high service.
Stayed 3 nights in Jul 2017
Response from Sandro Pecorelli on 28 Aug,2017
Dear TD, thank you so very much for taking the time to review our boutique hotel on Expedia. I am absolutely thrilled to read of what an enjoyable and memorable stay you had with us. It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here. We look forward to welcoming you back on a future occasion, and hope you shall regard THE VIEW Lugano as your Lugano home. Warm regards,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view...
Contemporary design, impecable service, outstanding cuisine, and of course, amazing views. We were initially planning on staying at Lake Como, but so glad we opted for Lugano instead. The View was over the top on every measure, just perfect. From the complimentary electric cars to the more laid back pace of Lugano itself, The View was a 6 star experience, and worth every penny.
Stayed 1 night in Jul 2017
Dear Christian, First of all we would like to thank you for your kind review. It is a great pleasure to read how enthusiastic you are about the perfect location of the hotel, the comfort of the rooms and the complimentary use of our electric Smart cars. We are also thrilled to read that you are very impressed by the view and that it was a 6 star experience. We look forward to welcoming you back at THE VIEW Lugano. Warmest regards,

10/10 Excellent

Mark, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, modern luxury boutique hotel
THE VIEW is a beautiful modern boutique hotel with every amenity at your fingertips. The staff is incredibly courteous and determined to meet your every need. True to its name, THE VIEW showcases gorgeous views of Lake Lugano and this charming little town. I highly recommend THE VIEW Lugano as a relaxing destination to get away from all your stresses and concerns.
Response from Sandro P. on 7 May,2017
Dear Mark, I was thrilled to learn that you enjoyed your experience with us and that you appreciated our modern Junior Suites. Thank you for the positive comments regarding the staff, who strive every day to make the stay of our guests memorable. I do hope I have the pleasure of welcoming you back to THE VIEW Lugano in the not too distant future. Best wishes

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

The best hotel, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A awesome hotel with great staff
I don't think so I'll see clean hotel and very friendly staff like them and their hotel. I really like it and I'll plan to visit this hotel again. They really take care about anything you want. I'm sure they will not make you down.
Response from Sandro P. on 29 Apr,2017
Dear Guest, Thank you for staying THE VIEW Lugano. On behalf of the team we would like to thank you very much for having shared your feedback on Expedia. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. The comments will be shared among the team accordingly. We are thrilled that you left with a positive impression and we would love to welcoming you again in the near future. With our kind regards

10/10 Excellent

Mel, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel - relaxing and stunning views
Had an absolutely wonderful holiday here. Rooms are of an incredibly high standard and staff are lovely and helpful.
Response from Sandro P. on 29 Apr,2017
Dear Mel, Thank you so very much for taking the time to review our boutique hotel. I am absolutely thrilled to read of what an enjoyable and memorable stay you had with us. It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here. We look forward to welcoming you back on a future occasion, and hope you shall regard THE VIEW Lugano as your Lugano home. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort