Interior detail

Reviews of Hotel Apolonia Paris Mouffetard, Sure Hotel Collection by BW

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 365 reviews" "
Rating 8 - Good. 144 out of 365 reviews" "
Rating 6 - Okay. 35 out of 365 reviews" "
Rating 4 - Poor. 12 out of 365 reviews" "
Rating 2 - Terrible. 8 out of 365 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, St Neots

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value modern property in a very good location with plenty of food options nearby. Staff very helpful and welcoming.
Stayed 2 nights in Feb 2024

8/10 Good

Colleen, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small but clean, neighborhood was great, great restaurants and bakeries. Very diverse community
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathalie

Stayed 1 night in Nov 2023

10/10 Excellent

NATHALIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La qualité et la disponibilité du personnel. Les chambres sont bien pensées. Les équipements sont de qualités. Je recommande cet hôtel qui n'hésite pas à vous surclasser quand il le peut.
Stayed 2 nights in Nov 2023
Response from Maylis Decamps, Directrice Hôtel Apolonia Mouffeta on 6 Dec,2023
Chère hôte, Nous sommes très touchés par votre commentaire. Il est toujours agréable de voir que notre travail est apprécié et que nos efforts pour rendre votre séjour mémorable sont reconnus. Nous sommes ravis d’apprendre que vous avez apprécié la qualité de nos équipements, ainsi que l’aménagement de nos chambres. Le surclassement fait effectivement partie des petites attentions que nous aimons offrir à nos hôtes lorsque c'est possible, afin de rendre leur escapade encore plus agréable. Votre recommandation est le meilleur compliment que nous puissions recevoir, et nous vous en remercions sincèrement.À bientôt, pour d'autres moments plaisants parmi nous.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed here for 4 days and we enjoyed it!! Great staff, very welcoming, clean, and close to transportation, food, and activities. Would definitely recommend anyone to stay here when they visit paris!!
Stayed 4 nights in Nov 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 3 ⭐ option
Pleased with hotel check-in and all the staff. Not so much the room. It is just enough space. Fridge didn't work. Worst part was the shower, which had no door or curtain. Water all over the floor. Outdoor garden/seating area was a nice addition. Great location and surrounding shops. Near Metro lines 7 and 10. Les ouvriers de l'hôtel sont gentil. Enregistrement facile. Je n'ai pas aimer de chambre. Tellement petite, frigo n'a pas marché, et la pire chose, pas de porte ou rideau pour la douche. L'eau sur tout le sol. Le terrace/jardin étaient bons. Excellent location, près des magasins et les lignes 7 et 10 du métro.
Stayed 5 nights in Nov 2023

6/10 Okay

marcia

Stayed 2 nights in Nov 2023

4/10 Poor

David

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Nattawan

Travelled with family
Close to Metro (7 and 10); a little bit small room; Cleaning service was ok, depending on which floor our room were; A room of ours was located in the front of the building that street lighting disturbed when sleeping.
Stayed 3 nights in Oct 2023
Response from Maylis Decamps - Manager on 11 Oct,2023
Dear guest,Many thanks for giving us your feedback about your time at the Apolonia Paris Mouffetard Sure Hotel Collection. We are happy to read that our ideal location in the heart of the Quartier Latin, close to the metro lines, made it easier for you to get around Paris. We would like to point out that the size of our rooms is indicated at the time of booking and that we offer different categories. Regarding street lighting, we recommend that you inform our reception staff of your specific needs during your stay.We would be delighted to welcome you back, and to make your next experience with us a success in every way.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very well located for our needs. It is close to the Latin district and has several lovely dining options nearby. The rooms are pretty small but very conveniently arranged. The staff was extremely friendly, helpful, and courteous. All in all, we had a lovely time.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the Paris Latin Quarter. Within one minute walk are a dozen great places for breakfast, lunch or dinner. The staff were very helpful in assisting our vacation planning. They also all spoke English and became an important part of our holiday experience! We will definitely go back again!
Stayed 6 nights in Sep 2023

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
La ubicacion del hotel es muy buena, cerca de buenos restaurantes y de una estacion de metro. El personal del hotel es muy amable. Pero la habitación es extremadamente pequeña
Stayed 5 nights in Sep 2023

10/10 Excellent

Yihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the few hotels in rue Mouffetard and good value for money for somewhere so interesting and close to the city centre
Stayed 4 nights in Sep 2023
Response from Maylis Decamps - Manager on 20 Sept,2023
Dear Sir, It's a pleasure to read that you appreciate the attractiveness of our hotel.Our location allows us to offer our guests the picturesque charm of this lively and historic district, while being close to the city's main tourist attractions, all at an attractive price! I'm delighted that this has contributed to your escapades. I hope that the success of your stay with us has made you want to come back again.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here! The location was great, staff so friendly, room spotless and comfortable. The air conditioning was especially good given the heat wave while we were there. Highly recommend! Only negative was personal preference against the balloon wall paper.
Stayed 3 nights in Sep 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely littlenhotel, well kept and charming, beyond the impression the concierge area suggests.
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to France for work but had the weekend to myself in Paris. Staff was gracious and allowed early check in and after the red eye flight I was so grateful for a few minutes out of the heat and the shower. Twin rooms are very small but was perfect for me. Tall people may not be able to fit in the bathroom easily. The bed was very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location!! I walked to all the sites I wanted to see and the little plaza just down the street was where I’d have coffee in the morning and a drink in the evening. Wonderful place!
Stayed 2 nights in Aug 2023

8/10 Good

JIANGYING

Stayed 3 nights in Aug 2023

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were quite tiny, would be nice to have an iron in the room. Property was clean but breakfast area was rather dark and unwelcoming.
Stayed 1 night in Aug 2023
Response from Maylis Decamps on 22 Aug,2023
Dear Madam, Thank you for taking the time to share this with us.Whatever category of room you book, comfort is essential to us and we pay particular attention to the cleanliness of the room and the bedding selected, while respecting the architecture of our historic building.Despite your comment about the breakfast room, we hope that you were able to revive yourself early in the morning as you wished, thanks to our sweet/savoury buffet and its varied selection.We hope to see you again soon, to enjoy an even better experience, in the dynamic Latin Quarter, in the heart of Paris.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that ticks all the boxes with a smile
Awesome place to stay that ticks all the boxes. Our experience - - easy to get to via train and metro from airport, pink line on metro (Place Monge station is a 5 min walk away) - location of the hotel is in a great part of town, literally next to a place full of great restaurants, 5 mins walk from the Latin quarter, 10 min walk to Pantheon, 10 mins to Notre Dame - room was small but clean and comfy, big bathroom, all the normal things you need - breakfast was good, limited but good options, a mix of hot and cold options - staff were all excellent. The ladies and gents at the front desk were lovely, and the guy who does the breakfast was SO nice - the little things matter, and they did all the little things right - especially for us who came all the way from Australia. We loved our stay, thank you.
Stayed 6 nights in Jul 2023

10/10 Excellent

camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Merci encore pour ce séjour dans votre hôtel. Et un grand merci au personnel qui est très agréable et à l'écoute.

6/10 Okay

HAITAO

Stayed 5 nights in Jul 2023

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel very nice. The air conditioning was a surprise but very much appreciated We were weary from walking around Paris and the day was very warm. The room was immaculate and the staff was very friendly. There are so many great restaurants to walk to in the square. I would recommend this to someone on a budget and someone that likes the vibe of the Latin Quarter
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Room extremely small.
Room extremely small
Stayed 6 nights in Jul 2023
Response from Maylis Decamps Manager-Apolonia Paris Mouffetard on 11 Jul,2023
Dear guest, I sincerely regret that your business trip did not go as planned. When you make your reservation, you select your room with full knowledge of the facts, since the dimensions are clearly indicated.Many travelers fall under the spell of our location when they discover the very special atmosphere of the Quartier Latin, and I hope that was the case for you. There's so much to see and so many good places nearby. And don't forget that the metro is just a stone's throw away to reach the capital's other points of interest.We hope that's not the only thing you remember about your stay in Paris... Don't hesitate to ask our team for advice the next time you're in town, so we can help you find a room that might suit you. We hope to see you soon !Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was fantastic!!! We loved that it was close to lots of food choices. The staff was very helpful! They even helped us on public transportation questions! Would visit here again!

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an amazing and very helpful staff. They all speak English, which made things very easy for us. Location is unbeatable. Room is small but functional. We had a great time. We’ll definitely come back!
Stayed 4 nights in Jun 2023
Response from Maylis Decamps on 5 Jul,2023
Dear Madam, It was a great pleasure to be part of the success of your stay. Our goal is to offer an authentic, personalized experience to each of our guests. In this regard, your compliments towards our team reward their rigorous daily work. Rue Mouffetard is indeed one of the jewels of Paris, and we are fortunate to be located right in the heart of this lively 5th arrondissement.We look forward to your next stay, and will be delighted to guarantee you another great time.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful ambiance during day and night life , just walking out of hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, great location
Stayed 3 nights in Jun 2023

8/10 Good

James

Stayed 1 night in Jun 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility with, friendly staff and a perfect location
Stayed 4 nights in May 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay, especially for solo travellers!
Stayed 2 nights in May 2023
Response from Maylis Decamps - Manager on 17 May,2023
Dear Madam,Thank you very much for your kind comment! We are delighted to read that you enjoyed your stay in our Parisian hotel: ideal for solo travelers. The privileged location of our establishment, in the heart of the Quartier Latin and the famous rue Mouffetard, allows our guests to take full advantage of the dynamism and conviviality of the area, with its many shops, restaurants and tourist sites nearby.Do not hesitate to come back to see us during your next stay in Paris, it will be a pleasure to welcome you again in a pleasant and safe environment.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect area to stay plenty of bars and restaurants close by plus Metro less than a kilometre away. Alex on reception was very friendly and helpful, our room was very clean & bright - Breakfast was very basic…
Stayed 2 nights in Apr 2023

8/10 Good

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the hotel is very quiet yet on a streef full of restaurants and bars. All the staff are friendly and helpful.
Stayed 4 nights in Mar 2023

8/10 Good

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

4/10 Poor

LAI NA

Stayed 7 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2023
Response from martin on 7 Mar,2023
thanks a lot mister, It was a pleasure to see you in our hotel.

10/10 Excellent

Raymundo Balderrama, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The staff was the best. It was very close to points of interest. There was many places to eat nearby. I would recommend it to everyone.
Stayed 6 nights in Feb 2023
Response from martin on 7 Mar,2023
Thanks a lot for your comment. It's pleasure to read it.We want to see you again.

6/10 Okay

Verified traveller

Travelled with family
Ok for people who are traveling alone
It’s a good place for someone who is traveling alone and is really skinny:).Everything was so small to the point that it made us feel claustrophobic.
Stayed 4 nights in Feb 2023
Response from Maylis Decamps - Manager on 13 Feb,2023
Dear Madam, dear Sir, We take care to communicate to you in all transparency the size of our various rooms, because it is important for us that everyone can project himself well. Photos are also posted on our website and on our booking platforms. A dedicated team is at your disposal to provide you with all the necessary information. I am sorry that you had this feeling. Please know that we have adapted our spaces as best we can to the architecture of our historic Parisian building. Do not hesitate to let us know your preferences when you make your reservation so that we can assign you the most suitable room.Maylis Decamps Manager - Apolonia Paris Mouffetard Sure Hotel Collection

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly efficient staff. Comfortable bed. Amazing shower in lovely bathroom.
Stayed 1 night in Jan 2023
Response from Maylis Decamps - Manager on 11 Feb,2023
Dear,Thank you for your review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 0143361700.Thank you again for taking the time to share your experience. Yours sincerely,Maylis DecampsManagerHotel Apolonia Paris Mouffetard, Sure Hotel Collection by BW Paris France

10/10 Excellent

Wing Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff with excellent service.
Response from Maylis Decamps - Manager on 11 Feb,2023
Dear,Thank you for your review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 0143361700.Thank you again for taking the time to share you experience. Yours sincerely,Maylis DecampsManagerHotel Apolonia Paris Mouffetard, Sure Hotel Collection by BW Paris France

2/10 Terrible

martha

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Soundproofing is yet to be improved.
Stayed 4 nights in Nov 2022

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this little place, especially given the price. The neighborhood was great: near walking streets and restaurants and not too far to walk to local sites (especially the Pantheon). The staff was helpful and welcoming, recommending good restaurants and even serving us breakfast early when we had to catch a plane. We were happy with the breakfast, too. There was an elevator, and the room was very clean and fresh and comfortable. The room was small, but big enough to put out my suitcase and move around comfortably, which has not always been the case with Parisian hotels, and the light switches and plug-ins by the bed were very convenient. My only complaint was that the sink was just too small for face-washing, bottle-filling and other tasks. Otherwise, no complaints. I would definitely stay here again.

10/10 Excellent

Wing Chi

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not perfect
Let's start with the plus sides. Location of the hotel was excellent, it's a part of Paris I don't know well, and so it gave us a chance to have a look around. Unlike being more central you really feel like you're in a community. There's loads of bars and restaurants, the metro is close, there's supermarkets to hand, and of course a ton of interesting places to walk around and visit. We were greeted by a really polite fella when we checked in, very helpful. The room was comfortable, a little small, but in all honesty, I can't ever remember staying in a big room in Paris, unless spending a tad more money. The bed was small but comfortable, the room had a fridge which is handy, and was well lit, and something else of a bonus, had loads of power points and USB sockets. The shower room was small again, but a lovely shower, the only trouble was there was no shower door, so plenty of floor towels were used. Oh, the light switches are in a strange position, so when the sliding closed it would sometimes turn the lights on or off!!! There were 2 minor (?) issues with the room (rm 18), there's some air con (?) unit that kept coming on which was quite noisy, and would disturb the lighter sleeper. We had the windows open to let in some air and it was audible. The other was noise from staff about 6:30/7-ish moving bins or something similar, I got woken twice, my wife three mornings, so not brilliant. There's more but I'm out of space. I've stayed in better but I've stayed in worse.
Stayed 5 nights in Oct 2022
Response from Maylis Decamps - Manager on 2 Nov,2022
Dear Sir,Thank you for your very detailed feedback.You obviously retain many positive points!It is true that the Latin Quarter has a unique village atmosphere, which is not found everywhere in Paris. It is very pleasant to stroll through its streets and to let yourself be carried away, discovering many good addresses.As you say, the size of our rooms corresponds to Parisian standards.I have noted your remarks about the shower, the switches and the air conditioning. Thank you, we are listening to improve our services.We are sorry to hear that you were inconvenienced by the work of the hotel staff in the early morning. I will speak to the team about it.I hope you have fond memories of your stay in Paris and that we will have the pleasure of welcoming you back.