Courtyard

Reviews of Les Jardins du Marais

Les Jardins du Marais
74 Rue Amelot, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 965 out of 2540 reviews" "
Rating 8 - Good. 1048 out of 2540 reviews" "
Rating 6 - Okay. 318 out of 2540 reviews" "
Rating 4 - Poor. 130 out of 2540 reviews" "
Rating 2 - Terrible. 79 out of 2540 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities
We were worried about this stay having seen recent reviews, but couldn’t have had a better time. The property is in a great location, close to transport and over the road is the best Korean restaurant in Seoul Lab. The hotel is spread out over different building surrounding a courtyard and some of it is a little dated. The room was very spacious, and clean, things are getting a little dated but not dirty just used. The staff were really nice and friendly. Would defo stay here again.
Stayed 2 nights in Mar 2024
Response from Niracha S. on 19 Mar,2024
Dear Craig, We would like to thank you for choosing les Jardins du Marais hotel for your stay in Paris, and for taking the time to share your feedback with us.It is a pleasure to read your compliments and appreciations regarding our proprety, we are delighted to know that your stay has been a pleasant one.We are currently refreshing our indoor furniture.However, we present our apologies for the inconvenience you encountered in your room, we will do what is necessary to avoid this situation from happening again.We hope to have the pleasure of welcoming you back for a new experience in Paris.Best regards, the Direction.

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely room - no upgrade. No shower gel in room dispenser and air con disabled despite advertising that they had air con. Very comfortable bed and clean/well maintained.
Stayed 1 night in Mar 2024
Response from Niracha S. on 19 Mar,2024
Dear ben, First, we would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your review with us.We would like to express our sincere gratitude to you for your kind comments and the rate you have given to our establishment.We hope to have the pleasure of welcoming you back during your next stay in Paris. Best regards, the direction.

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Atendimento perfeito! Localização excelente
Stayed 2 nights in Mar 2024
Response from Niracha S. on 12 Mar,2024
Dear Rafaela,We would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your review on this plateform.We would like to express our sincere gratitude to you for your kind comment, we will not fail to pass on your compliments to all of our teams. We look forward to welcoming you back for your next stay in Paris. Best regards, management.

10/10 Excellent

Kerstin, Falls Church

Travelled with group
Liked: Cleanliness
The front desk staff and the housekeeping were exemplary! Brava
Stayed 3 nights in Feb 2024
Response from Niracha S. on 9 Mar,2024
Dear Kerstin, We would like to thank you for choosing Les Jardins du Marais for your stay in Paris. We would like to express our sincere gratitude to you for your kind comments towards our staff, we will not fail to pass on your compliments to all of our teams.Thank you so much for taking the time to share your review with us. We look forward to welcoming you back for your next stay in Paris.Kind regards, Management.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely service.
Stayed 2 nights in Mar 2024
Response from Niracha S. on 9 Mar,2024
Dear Lynn, We would like to thank you for choosing Les Jardins du Marais for your stay in Paris. We would like to share our gratitute towards your appreciations, we are delighted to read that you have experienced a pleasant stay and that the service has met your expectations.Thank you so much for taking the time to share your review with us. We look forward to welcoming you back for your next stay. Best regards, the Direction.

8/10 Good

Kirsten

Stayed 2 nights in Feb 2024
Response from Niracha S. on 22 Mar,2024
Dear Kirsten,We would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your review on this plateform. We would like to express our sincere gratitude to you for the rate that you gave to our estblishment.We look forward to welcoming you back for your next stay in Paris. Best regards, management.

6/10 Okay

Jyothi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked this property cause I got a good deal from Expedia and it is in the 3rd Arrondissement. While this property boasts 4 stars, I would compare the hotel to a Holiday Inn. It is clean and centrally located, however it did not feel luxurious. It is not what I would expect out of a 4 star hotel
Stayed 3 nights in Feb 2024
Response from Les Jardins du Marais on 20 Feb,2024
Dear Jyothi,To begin with, we'd like to thank you for choosing Les Jardins du Marais for your stay in Paris. We sincerely thank you for your kind words and for taking the time to share them with us. It is regrettable to read that your experience did not live up to your expectations and that our hotel is not up to your standards. We are very sorry.Nevertheless, we hope to regain your trust during a future visit.Kind regards,Managment.

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
The property was clean and staff were friendly friendly and keen to help with any of our needs.
Stayed 4 nights in Feb 2024
Response from Les Jardins du Marais on 20 Feb,2024
Dear Patrick,We would like to thank you for choosing Les Jardins du Marais for your stay in Paris.Our priority is to satisfy all our customers and we are delighted to read that you had a pleasant stay in our hotel. Thank you so much for taking the time to share your review with us.We look forward to welcoming you back for your next stay.Kind regards,Management.

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our last night the owner of the hotel had a birthday party and it was loud, had to call reception to complain since we had to wake up at 4:00am and couldn’t go to sleep. The hotel was nice and clean the only thing we didn’t like was that this hotel has separate buildings connected by a court yard and had to walk through the court yard to get to our room. Super nice and helpful personnel from front desk and housekeeping.
Stayed 5 nights in Jan 2024
Response from Les Jardins du Marais on 14 Feb,2024
Dear Hilda, First of all, we'd like to thank you for choosing Les Jardins du Marais for your stay in Paris. We sincerely thank you for your kind words and for taking the time to share them with us. We would like apologize for the unpleasantness you have experienced on your last night. We're delighted that you liked the hotel and its staff, because our priority is to please all our guests.We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Edward, Miami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice boutique hotel with a nice courtyard
Stayed 3 nights in Feb 2024
Response from Les Jardins du Marais on 14 Feb,2024
Dear Edward,We would like to thank you for staying at Les Jardins du Marais and are delighted to read that you liked the hotel and its atmosphere.We hope to see again soon for a future stay in Paris.Kind regards,Management.

6/10 Okay

Vivian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff were friendly and my major criticism was the breakfast. It was definitely not worth the price.
Stayed 3 nights in Feb 2024
Response from Les Jardins du Marais on 13 Feb,2024
Dear Vivian, We would like to thank you for choosing Les Jardins du Marais for your stay in Paris. We strive to make every guest feel as comfortable as possible. Feedback from our guests is important to all our teams, as it enables us to continually improve and satisfy our guests. Your feedback about the breakfast was shared and we took immediate action with our teams and organization. We look forward to welcoming you back during your next stay, and to providing you with a more satisfying experience.Kind regards,Management.

4/10 Poor

Fat Kow, Middle Village

Travelled with family, Business traveller
Disliked: Property conditions & facilities
After checked in, settled with luggage, found fridge not working and leaking water, light at sink was not working. They changed another room for me but I have to pack all my luggage. After one good night staying, water supply was not working for few hours in the afternoon, when water was back, only hot water .. I can’t take a show because too hot, not flash in the toilet until morning .. terrible experience. Staff is good but the place not recommended.
Stayed 4 nights in Feb 2024
Response from Les Jardins du Marais on 13 Feb,2024
Dear Nicky,First of all, we'd like to thank you for choosing Les Jardins du Marais for your stay in Paris. We sincerely thank you for your feedback and for taking the time to share it with us. We apologize for the inconveniences you experienced in your room, but please be assured that your feedback has been shared with the management and that actions have been taken to prevent this type of situation from happening again. We hope, however, to regain your trust during a future stay with us on the occasion of a future visit.Kind regards,Management.

2/10 Terrible

Ivelisse

Travelled with partner
Disliked: Amenities, property conditions & facilities
Worst service ever rude employees definitely not a good experience soiled my birthday surprise
Stayed 3 nights in Feb 2024
Response from Les Jardins du Marais on 13 Feb,2024
Dear Ivelisse,To begin with, we'd like to thank you for choosing Les Jardins du Marais for your stay in Paris. Thank you very much for taking the time to share your opinion with us, even though it is regrettable to read that your experience did not live up to your expectations, nor to the standards we try to enforce at Les Jardins du Marais. We hope to welcome you back for a more satisfying experience.Kind regards,Management.

10/10 Excellent

Luis Felipe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from Les Jardins du Marais on 6 Feb,2024
Dear Luis Felipe,Thank you so much for your feedback and we are happy you had such a good experience in our hotel.We look forward to welcoming your again in the future.Kind regards,Management

8/10 Good

Josue

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Room was good, but we had a prestige suite. Staff in the reception were rude and unwelcoming - overall 3/5 but can be easily 4/5 if staff were better and restaurant/bar area had more stuff to do.
Stayed 3 nights in Jan 2024
Response from Niracha S. on 31 Jan,2024
Cher Josue, Tout d'abord, nous vous remercions d'avoir choisi les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de nous faire part de votre retour.Nous sommes ravis de lire que vous avez apprécié votre chambre.Toutefois, c'est avec regret que nous constatons que certains aspects de votre séjour n'ont pas été à la hauteur de vos attentes.Nous tenons à vous exprimer nos regrets et nos sincères excuses pour les désagréments que vous avez rencontrés lors de votre séjour dans notre hôtel.Notre priorité est d'assurer un séjour agréable à nos clients.Nous souhaitons obtenir d'avantage information sur vos échanges avec nos collaborateurs à la réception, nous vous invitons à adresser votre retour à cette adresse email s'il vous plait : guestservice@lesjardinsdumarais.comCela nous permettra d'effectuer un point détaillé en interne avec la direction afin que des situations similaire ne se reproduisent plus.Nous nous engageons à faire en sorte que chacun de nos clients se sente chaleureusement accueilli et satisfait pendant son séjour chez nous.La satisfaction de nos clients est au cœur de nos préoccupations, nous espérons sincèrement regagner votre confiance en nos services et vous offrir une expérience à la hauteur de vos attentes. Cordialement, la Direction.

6/10 Okay

Megan

Stayed 2 nights in Jan 2024
Response from Les Jardins du Marais on 13 Feb,2024
Dear Megan,Thank you very much for taking the time to share your opinion with us. We make sure that every customer feels as comfortable as possible. Feedback from our visitors is important to all our teams, as it enables us to continually improve and satisfy our visitors. We look forward to welcoming you back for another experience with us.Kind regards,Management.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great customer service at front desk
Stayed 4 nights in Dec 2023
Response from Niracha S. on 24 Jan,2024
Cher Antonio, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement, ainsi que vos appréciations envers le service de nos réceptionniste. Nous ne manquerons pas de partager votre retour à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

10/10 Excellent

Nicolas D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Niracha S. on 20 Jan,2024
Cher Nicolas, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre retour à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

6/10 Okay

Florian

Travelled with partner
Disliked: Property conditions & facilities
Check in was a mess. Everything seems in desperate need of an update.
Stayed 1 night in Jan 2024
Response from Niracha S. on 10 Jan,2024
Dear Florian,First, we would like to thank you for choosing les Jardins du Marais for your stay in Paris.It is with regret to read that your experience during your check-in was an unpleasant one.We present our apologies for the inconvenience caused.This certainly does not correspond to the experience that our establishment wishes to offer to our customers. We would also like to assure you that we have taken note of all your remarks, which have been the subject of a detailed point internally so that these situations do not happen again. The satisfaction of our customers is at the heart of our concerns, we sincerely hope to regain your confidence in our services and offer you an experience that meets your expectations. Best regards, the Direction.

8/10 Good

Rossana

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023
Response from Niracha S. on 17 Jan,2024
Chère Rossana, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

8/10 Good

Jean-Dominique

Liked: Cleanliness, room comfort
Quiet rooms, central location and great service.
Very pleasant, helpful staff (being bi-lingual, I didn't check their English speaking abilities...), good service. The configuration of the hotel with small buildings around an open "passage" in a quiet street makes the rooms very quiet, in their own little universe. The proximity of three central metro lines makes it very easy to get anywhere. We stayed 10 days, and were very pleased with our choice.
Stayed 10 nights in Dec 2023
Response from Niracha S. on 30 Dec,2023
Dear Jean Dominique, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments towards our establishment. It is a pleasure to read that you enjoyed your stay, and that our staff was able to make it a very pleasant and special one. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities
Very convenient to the subway. Large room.
Response from Jonathan P. on 8 Feb,2024
Cher DeanTout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre retour à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction

8/10 Good

Paul

Travelled with family
Stayed 1 night in Dec 2023
Response from Niracha S. on 17 Jan,2024
Cher Paul, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

10/10 Excellent

Ana Sofia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind, the room was beautiful and so comfortable … I wished I could stay extra days will definitely be back!!
Stayed 1 night in Nov 2023
Response from Niracha S. on 15 Dec,2023
Dear Ana, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments towards service and our establishment. It is a pleasure to read that you enjoyed your stay, and that our staff was able to make it a very pleasant and special one. We will not fail to pass on your compliments to all of our teams. We sincerely hope to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

10/10 Excellent

Ollie

Stayed 2 nights in Nov 2023
Response from Niracha S. on 17 Jan,2024
Chère Ollie, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

10/10 Excellent

Ramadevi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was my first time in Paris, and I was curious to know the people and their culture. Les Jardins du Marais gave me comfort, The staff's were great and welcoming. What I don't like is that breakfast is not included.
Stayed 2 nights in Nov 2023
Response from Niracha S. on 7 Dec,2023
Dear Ramadevi, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments towards our staff. It is a pleasure to read that you enjoyed your stay, and that our staff was able to make it a very pleasant and special one. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

10/10 Excellent

Dion

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Niracha S. on 17 Jan,2024
Cher Dion, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Niracha S. on 17 Jan,2024
Chère Sarah,Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

6/10 Okay

Denise

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Niracha S. on 17 Jan,2024
Chère Denise, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre gratitude pour la note que vous avez attribués à notre établissement. Nous sommes curieux d'avoir plus de détails sur votre séjour.Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

2/10 Terrible

genevieve, Plano

Travelled with family
Disliked: Amenities, property conditions & facilities
This is a very poorly run hotel with poorly trained, and inhospitable, staff. It's in a good location but our room was horribly overheated, poorly lit, and uncomfortable. It is overpriced. They claim to be 4 star but are at best a 2 star. It was our worst stay ever in Paris and in France out of dozens of trips. w Don't ruin a trip to Paris by staying here. You can find FAR better accomodations in the city.
Stayed 1 night in Sep 2023
Response from Niracha S. on 28 Nov,2023
Dear Genevieve, First, we would like to thank you for having chosen the Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. It is with regret that we note that certain aspects of your stay did not meet your expectations.We would like to express our regrets regarding the situation and our sincere apologies for the inconvenience you encountered with our team and in your room.This certainly does not correspond to the experience that our establishment wishes to offer to our customers. We have noticed that your complaints have not been forwaded to us during your stay.We would have liked to be informed of this inconvenience, our priority is to assure a very pleasant stay to our guest, we would have offered a solution immediately.We would also like to assure you that we have taken note of all your remarks, which have been the subject of a detailed point internally so that these situations do not happen again. We are committed to ensuring that each of our guests feels warmly welcomed and satisfied during their stay with us. The satisfaction of our customers is at the heart of our concerns, we sincerely hope to regain your confidence in our services and offer you an experience that meets your expectations. Best regards, the Direction.

10/10 Excellent

Berge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very happy with our stay my wife & I enjoyed the facility
Stayed 8 nights in Nov 2023
Response from Niracha S. on 24 Nov,2023
Dear Berge, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments towards our establishment.It is a pleasure to read that you enjoyed your stay in our hotel with your family and that you appreciated the facilities.We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Niracha S. on 17 Jan,2024
Cher Robert, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour ait répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour la note que vous avez attribués à notre établissement. Nous ne manquerons pas de partager votre expérience à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochaine visite à Paris à l'hôtel Les Jardins du Marais. Cordialement, la Direction.

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, room comfort
Great location
The location and property itself was excellent. Good room size for so central. A few indications that they have stopped paying attention. TVs in both rooms had not been enabled. So could not viewed. As well no rooms or public areas had USB ports for charging Post registration pre check in in mails and form were FAR to frequent and did not funtion. Boarded on threatening harrasment.
Stayed 2 nights in Nov 2023
Response from Niracha S. on 22 Nov,2023
Dear Colin,First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment. It is a pleasure to read that you appreciated the location of our hotel and the space of our rooms. We will not fail to pass on your compliments to all of our teams. We regret to note that the televisions in your room did not work.Allow us to reiterate our most sincere apologies for the inconvenience caused.We would have liked to be kept informed of this technical problem, and we would have provided a solution immediately to ensure you a pleasant stay.The comfort of our customers is one of our priorities.Regarding USB ports, we inform you that our work space located in our bar has a USB port to charge your electronic devices.We are sorry to read that you did not have access to this information, we are sincerely sorry.Compared to online recordings, the platform may encounter computer problems. We always advise our customers that this is not an obligation if you are unable to do so, and that our reception staff can take the steps directly with you to make the check-in and check-out.We would also like to assure you that we have taken note of all your remarks, which have been the subject of a detailed point internally so that these situations do not happen again.We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

2/10 Terrible

Fabiola

Travelled with group
Do not recommend
Everyone at check in was so rude, our room was not ready as promised and when we tried leaving our bags the bell boy was rude and disrespectful. Worst experience at any hotel. The room was big, but the restroom was very old and not maintained. I would not recommend this hotel
Stayed 4 nights in Nov 2023
Response from Niracha S. on 22 Nov,2023
Dear Fabiola, First, we would like to thank you for choosing les Jardins du Marais for your stay in Paris. Comments from our visitors are very important to us, we would like to thank you for taking the time to share your experience in our hotel.It is with regret that we note that certain aspects of your stay did not meet your expectations. We would like to express our regrets and our sincere apologies for the inconvenience you encountered during your stay. This certainly does not correspond to the experience that our establishment wishes to offer to our customers. We would have liked to be informed of this inconvenience, our priority is to assure a very pleasant stay to our guest, we would have offered a solution immediately, to ensure a stay that meets your expectations. We would also like to assure you that we have taken note of all your remarks, which have been the subject of a detailed point internally so that these situations do not happen again.We sincerely hope to regain your confidence in our services, our team would be delighted to prepare your next stay with us, and to offer a more pleasant experience. Best regards, the Direction.

10/10 Excellent

Lucio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

violet

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, room comfort
Great staff
Lovely staff - great communication
Stayed 3 nights in Nov 2023
Response from Niracha S. on 14 Nov,2023
Dear Keith, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments towards our staff. It is a pleasure to read that you enjoyed your stay, and that our staff was able to make it a very pleasant one. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

10/10 Excellent

Ognian, Yonkers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Great service. Room was surprisingly spacious! The courtyard was the hidden gem. Relaxing and quiet after long day sightseeing.
Response from Niracha S. on 8 Nov,2023
Dear Ognian, First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment and towards our staff. It is a pleasure to read that you enjoyed your stay, that you appreciated the space of your room, our private courtyard and the tranquility of our hotel. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent service from all staff. Room was very nice as well. Grounds were beautiful and bar was superb!!
Stayed 1 night in Nov 2023
Response from Niracha S. on 7 Nov,2023
Dear Rita,First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay has met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment and our staff.We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, the Direction.

6/10 Okay

ADEBOLA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If they could put free bottled water in the rooms as there were none.
Stayed 2 nights in Oct 2023
Response from Niracha S. on 1 Nov,2023
Dear Adebola, First, we would like to thank you for choosing les Jardins du Marais for your stay in Paris.We thank you for taking the time to share your review with us.We kindly inform you that we do not put bottle of water in our rooms, however, we do offer them on request.We would have liked to be informed of this inconvenience, our priority is to assure a very pleasant stay to our guest, we would have offered a solution immediately, to ensure a stay that meets your expectations.We sincerely hope to regain your confidence in our services, our team would be delighted to prepare your next stay with us.Best regards, the Direction.

10/10 Excellent

Sheila

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The court yard was the perfect place to grab something to drink open up ones book and Relax
Stayed 1 night in Jun 2023
Response from Niracha S. on 31 Oct,2023
Dear Sheila,First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment. It is a pleasure to read that you enjoyed our private courtyard. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, Management.

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2023
Response from Niracha S. on 31 Oct,2023
Dear Sara,First of all, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment. We will not fail to pass on your compliments to all of our teams. We sincerely hope to be able to welcome you during your next visit to Paris for a new experience at the Les Jardins du Marais hotel. Best regards, Management.

8/10 Good

behzad

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Charade

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again.
Response from Niracha S. on 27 Oct,2023
Chère Charade, Tout d'abord, nous vous remercions d'avoir choisi Les Jardins du Marais pour votre séjour à Paris et d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que votre séjour a répondu à vos attentes et nous tenons à vous exprimer notre sincère gratitude pour votre aimables commentaires.Nous sommes sincèrement ravis de lire que vous comptez revenir vivre une nouvelle expérience dans notre hôtel. Nous ne manquerons pas de le transmettre sur vos compliments à l'ensemble de nos équipes. Nous espérons sincèrement pouvoir vous accueillir lors de votre prochain passage à Paris pour une nouvelle expérience à l'hôtel Les Jardins du Marais. Bien cordialement, la Direction.

6/10 Okay

Daniel, Southampton

Stayed 3 nights in Oct 2023

6/10 Okay

Mahmoud

Travelled with family and small children
Liked: Cleanliness
Didn’t enjoy it , booked it for the view to turn out that they have ZERO rooms with a view and super far from everything
Stayed 2 nights in Aug 2023
Response from Niracha S. on 25 Oct,2023
Dear Mahmoud, First, we would like to thank you for choosing les Jardins du Marais for your stay in Paris.Comments from our visitors are very important to us, we would like to thank you for taking the time to share your experience in our hotel.It is with regret that we note that certain aspects of your stay did not meet your expectations.We would like to express our regrets and our sincere apologies for the inconvenience you encountered regarding your request for a room with a certain type of view.Kindly note that we have different buildings which offer views from different angles, the request for preferences must be made in advance before your arrival, so that we can best meet your expectations.However, this certainly does not correspond to the experience that our establishment wishes to offer to our customers.We would have liked to be informed of this inconvenience, our priority is to assure a very pleasant stay to our guest, we would have offered a solution immediately, to ensure a stay that meets your expectations.We sincerely hope to regain your confidence in our services, our team would be delighted to prepare your next stay with us, and to offer a more pleasant experience.Best regards, the Direction.

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great!!! Clean and really attentive personnel!!!
Stayed 2 nights in Oct 2023
Response from Niracha S. on 24 Oct,2023
Dear Daniel, First of all, thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us.We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment, the quality of service received during your stay.It is a pleasure to read that our staff were able to make your stay with us, a very pleasant one.We will be sure to pass on your compliments to all of our teams.We sincerely hope to be able to welcome you on your next visit to Paris for a new experience at the hotel Les Jardins du Marais.Best regards, the Direction.

10/10 Excellent

Padraig

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly staff speaks good English and was very helpful
Stayed 1 night in Oct 2023
Response from Niracha S. on 19 Oct,2023
Dear Bruce,First of all, thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us.We are delighted to read that your stay met your expectations and we would like to express our sincere gratitude to you for your kind comments regarding our establishment, the quality of service received during your stay.It is a pleasure to read that our staff were able to make your stay with us, a very pleasant one.We will be sure to pass on your compliments to all of our teams.We sincerely hope to be able to welcome you on your next visit to Paris for a new experience at the hotel Les Jardins du Marais.Best regards, the Direction.

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023