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Reviews of Residhome Courbevoie La Défense

4 out of 5
Residhome Courbevoie La Défense
49 avenue de l'Arche, Courbevoie, Hauts-de-Seine

Reviews

8.0

Very good

Rating 10 - Excellent. 319 out of 946 reviews" "
Rating 8 - Good. 396 out of 946 reviews" "
Rating 6 - Okay. 128 out of 946 reviews" "
Rating 4 - Poor. 56 out of 946 reviews" "
Rating 2 - Terrible. 47 out of 946 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Medhi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jitender

Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
WORSE HOTEL IN PARIS! DON'T STAY HERE.
THIS WAS BY FAR ONE OF THE WORSE HOTEL I RVER STAYED IN PARIS. WE ARRIVED ONE DAY KATE AND THEY REFUSE TO REFUND, THEY PROMISED TO CLEAN THE ROOM AND ONLY CAME TO CHANGE THE SHEETS, WE COMPLAINED AND THEY MADE SURE HAD THE WORSE REST OF OUR STAY. HOUSE KEEPING COME INTO THE ROOM WITHOUT KNOCKING AND FOUND MY WIFE HALD DRESSED (NO APOLOGIES OFFERED), ROOMS ARE VERY SMALL, DISHONEST PEOPLE REDUSING TO ADMIT THEIR CLEAR MISTAKES, CHARGED US TOO MUCH FOR BREAKFAST, ALMOST EVERYONE IN THIS PLACE HAD AN ATTITUDE. CUSTOMER SERVICE ABSOLUTELY ZERO. DO NOT STAY HERE IF YOU DON'T WANT TO SPOIL YOUR VACATION!
Stayed 6 nights in Nov 2023

8/10 Good

Husain

Good location
Stayed 5 nights in Nov 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Jermaine

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Marian

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

roy, DALTON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel. Close to metro and coffee shops. Hotel has no amenities. Make sure you buy refreshments and stock your room beforehand.
Stayed 3 nights in Jul 2023

2/10 Terrible

Leonardo

Stayed 5 nights in May 2023

10/10 Excellent

Mehdi

Stayed 4 nights in May 2023

8/10 Good

Brendan

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a nice hotel but the air conditioning did not work and the bathroom had several broken appliances and exposed rust.
Stayed 2 nights in Apr 2023

10/10 Excellent

Suliman

Travelled with family
Liked: Cleanliness, room comfort
Nice stay
Very nice stay...
Stayed 1 night in Mar 2023

2/10 Terrible

Ferima

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The man at the front desk was rude, the pictures and the condition of the room are two different things, the room was horrible. Expensive for a hotel that is not worth it. Shabby hotel!

6/10 Okay

Monique

4/10 Poor

ashmeet

Stayed 1 night in Oct 2022

2/10 Terrible

Kirill

Stayed 1 night in Aug 2022

10/10 Excellent

Jesus

Stayed 4 nights in Jul 2022

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Our room needed a bit of an upgrade - bathroom door was very squeaky and baseboards around shower were coming off the wall. Air conditioning struggled to keep room cool. Quite far from downtown Paris but accessible by Uber.
Stayed 2 nights in Jul 2022

2/10 Terrible

marie

Travelled with family
Disliked: Amenities, property conditions & facilities
staff is not approachable
Stayed 6 nights in Jun 2022

4/10 Poor

hamid

Liked: Cleanliness, room comfort
FALSE ADVERTISEMENT
I FEEL IT WAS WAY OVER PRICED ESPECIALLY FOR THE KIND OF ROOM I WAS GIVEN. I FELT THERE WAS SOME FALSE ADVERTISEMENT, BECAUSE PRIOR TO BOOKING I SAW TOTALLY DIFFERENT PICTURES, WHICH WAS A LOUNGE AREA, A BALCONY AND A MUCH BIGGER KITCHEN AREA ETC. HENCE THE REASON I BOOKED IT. MY ROOM WAS VERY SMALL ALONG WITH THE KITCHEN AREA WHICH WAS EVEN WORST. I MUST ADMIT I'M VERY DISSAPOINTED.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Andrew

Stayed 1 night in May 2022

4/10 Poor

Noya

Travelled with partner
Disliked: Amenities, property conditions & facilities
I am not one to leave poor reviews though I feel I should just to share with other travellers who may be arriving in Paris for the first time. This hotel is too far from everything - it would be better to find a place closer to $600 per night that is within the 1-8 arrondosments. The room was dated, old, nothing like the pictures. I tried to get a credit with Expedia to stay somewhere else however we could not cancel the day of. Understandable except most hotels I have stayed at allow you to cancel the day of if you don’t check in. I would not recommend nor would I stay here again. My error on location as I wanted to have a spot with more square footage though it’s worth it to spend more money and stay in the city.
Stayed 2 nights in May 2022

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For us location was great, 10-15 min walk to Arena. You cannot call this hotel a 4 star. We had 2 separate rooms and both were tired and well worn. My room looked like a last minute add in and felt as if one of the staff might have just vacated it. Everything was worn, skirting boards dirty, thin blind on one window, looked like 2 tables next to bed with lamps balanced on, other room was a little better but furniture was well worn and if you are selling it as 4 star then this was no were near it. Shower, you had to step in a bath, shower head was at my chest level. As i say location superb communal parts look very smart but the rooms and facilities would need to be updated.
Stayed 1 night in Apr 2022

8/10 Good

iris, Plainfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good costumer service. Great plase to stay. I would return.
Stayed 1 night in Dec 2021

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Demetra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Rayan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Serge

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Marinette

Travelled with family
Liked: Cleanliness, room comfort
Confortable Apart hotel
Stayed 5 nights in Aug 2020

10/10 Excellent

Jancy

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2020

2/10 Terrible

Shy

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a complete disappointment! I assume the photos upload online were from a few years ago when the renovations were first done hey see this hotel was very dirty and was not anything like the photos expressed. The walls had black stains on them that were able to be wiped off but were NOT! The shower had scum and grime build up.
Stayed 3 nights in Mar 2020
Response from Laura on 2 Apr,2020
Dear Mrs Watters, Thank you for your message. We made you visit three differents rooms and propose you a higher category for a really good price. Moreover, your reservation was not cancellable and not refundable. We dit our best to satisfy you and your family, we are really sorry if it did'nt suit you. We hope to see you again, Kinds regards, Laura Front Desk Manager

10/10 Excellent

Hayat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay helpful personal friendly staff i love it and i will come back again
Stayed 4 nights in Nov 2019

4/10 Poor

Colin

Business traveller
Disliked: Property conditions & facilities
Dissapointed
Shower didn't work first morning, fridge was not fitted correctly Hotel did promptly fix when notified.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ohioze

Stayed 1 night in Nov 2019

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Rossella - FOM on 16 Nov,2019
Many thanks for commenting our hotel about your stay with us. We are glad to read you enjoyed it. Your satisfaction is a great reward for all the team. Hope to see you soon, Best regards,

8/10 Good

Gilles

Travelled with family
Liked: Cleanliness, staff & service
Ok for a short stay
The hotel is like a mini service apartment. Location is good. Room has all it needs but very compact.Parking slots are extremely small. Overall ok to stay considering the high price in Paris but too small of a space for longer stay.
Stayed 1 night in Sep 2019
Response from Rossella - FOM on 1 Nov,2019
Many thanks for commenting our hotel about your stay with us. We are glad to read you enjoyed it. Your satisfaction is a great reward for all the team. Hope to see you soon,Best regards

8/10 Good

Anna

Stayed 2 nights in Oct 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Tiersa, Holland

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
A nice hotel with a tiny kitchen.Location is good.I stayed here for 2 nights.The furnished could be fixed up. The elevator to the parking was not working. What i didnt like was the welcoming from the guy who was working that night.Very rude!!
Stayed 2 nights in Oct 2019
Response from Rossella - FOM on 16 Nov,2019
Bonjour, Many thanks for letting us your feedback about your stay in our Apart-hotel. Lift for parking works but it's only that one on the left who goes down... Kind regards,

6/10 Okay

Anai

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Rossella - FOM on 13 Sept,2019
Dear guest, we thank you for your comment. We hope to see you soon here again. cheers

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son's 21st and Qualifying as an Engineer
Our son's 21st birthday. Arrived early but reception immediately allowed us access to our rooms. Absolutely ideal and with a balcony - great view of the sunrise as it turned out! Breakfast was excellent and well worth the cost. Getting round Paris by public transport was easy as the hotel is really close. Will be back very soon.
Stayed 2 nights in Aug 2019
Response from Rossella - FOM on 13 Sept,2019
Dear Tara, as a pleasure to read comment like yours! I will share your feedback with my team who will be so glad about. We hope to see you soon. Warm regards,

4/10 Poor

El houssain

Travelled with family
Disliked: Cleanliness, staff & service
The service wasn’t good. The personnel weren’t friendly and the cleaning policy of the room wasn’t clear and arbitrary
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residhome Courbevoie
Overall, we had a great stay here, and enjoyed the location. Our studio was fine, with a pretty view. The building is on a quiet street in a business district that was lively during the week and calm on the weekends; it's a nice walk from the La Defense metro RER station, which was pleasant for us for the most part, but it involved stairs, escalators, and walking some distance , so take that into account if you are walking there from the station in bad weather or with heavy bags. It's a good 10-15 minute walk. Staff was polite and helpful. The only issues we had with the hotel were the air conditioning that was set at a temperature just slightly too warm for us, and that we could not change, and the token machines in the laundry room that did not always work as expected. Staff was as reponsive as they could be about any concern/ request that we had over which they had any control. These were minor issues in the big scheme of things, but it was a good value and we'd stay here again.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

O E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with all amenities.
Great hotel in nice area of business district close to tube and shopping centre. Good amenities, staff helpful and friendly.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. I like the area it was in. It was a 20 min ride to the city.
Stayed 3 nights in May 2019