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Get an overview of this hotelFamily-friendly Penang hotel in Georgetown, near Leong San Tong Khoo Kongsi

Location

This family-friendly Penang hotel is located in a shopping district, within a 5-minute walk of KOMTAR, 1st Avenue Mall, and Prangin Mall.

Hotel Features

This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a 24-hour health club, a sauna, and a conference center are onsite.

Room Amenities

All 443 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, satellite TV, and pillow menus.

Renovations & Closures

The property will be renovating from 01 January 2017 until further notice. The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Hotel Jen Penang By Shangri-La provides a 24-hour health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This family-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Jen Penang By Shangri-La has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 443 
  • Number of floors - 17 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour health club 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Designated smoking areas (fines apply) 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 6 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 8 
  • Free reception 
  • Conference center 
  • Year Built 1986 
  • Free self parking 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 
  • Free wired high-speed Internet 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Private bathroom 
  • In-room massage available 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Iron/ironing board 
  • Free wired high-speed Internet 
  • Down comforter 
  • Pillow menu 

Where to Eat

A complimentary manager's reception is offered each day.

The Islander - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This cafe serves light fare only. Happy hour is offered. Open daily.

The Bar - Onsite bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 

Spa Services

  • Hot stone massage 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

24-hour check-in

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 55 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Traders
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

This is an Expedia Rate property.


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