Exterior

Reviews of Ink Hotel

2.5 out of 5
Ink Hotel
43 Jalan Siam, George Town, Penang

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 71 reviews" "
Rating 8 - Good. 37 out of 71 reviews" "
Rating 6 - Okay. 21 out of 71 reviews" "
Rating 4 - Poor. 4 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Noraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Noraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Nikita

Star Receptionist
The man at the reception made our stay to be honest. I really can’t remember his name but he was the nicest person, so helpful and easy to talk to. The hotel was basic which is perfect for travellers.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Towels were dirty and stained. The walls and doors are so thin. You can hear everything in the rooms next to you. Doors slams are extremely loud. Shower had no water pressure.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vojtech

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No internet! Avoid it if you need net
No internet! Uncomfortable bed, not suitable for 2. Free water from machine

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ink Hotel
Ink Hotel worked well for our purpose; while it was a bit of a walk to get to the action og George Town (street art, restaurants, Blue Mansion, etc.), the price was right, the room was comfortable, the staff were very friendly, and it was clean. It was a bit odd to have some kitchen cabinets and countertop inour room yet there was no bar fridge. Otherwise though, our room was fine.

6/10 Okay

Verified traveller

New and Budget hotel
Overall hotel is reasonable price but location quite far from GeorgeTown Street Art and can walkable to Penang Timesquare.
Stayed 1 night in Mar 2018

8/10 Good

Mohd Affiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Tan

Liked: Staff & service
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Acessible to shopping areas but limited parking space.
Stayed 3 nights in Dec 2016

8/10 Good

Judy

Liked: Staff & service, room comfort
good service but not so clean room
The room has some unpleasant odour and the bed sheet & towel are stained. I'm staying at the Deluxe double room which should be bigger than my previous stay Superior double room in the same hotel, but this time the bathroom are smaller than the deluxe double room which is quite disappointing. However, worth mention the friendly staff at the front desk both on morning shift & evening shift are very helpful and willing to share local information with us.
Stayed 1 night in Jun 2017

8/10 Good

Khor

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad, limited car park at the hotel, no public car park bay nearby, no room service while we are out during day time.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smelly room
The room was very smelly due to mattress sheet, so I ask the house keeping to replace with a fresh one, House keeping came with a angry face as thought I give big trouble. My room next to construction side so it was very noisy start early in the morning. The water boiler is broken , I can't make my coffee, but lucky there is a water machine at 1st floor so at least i can get the water outside. The hotel walk in price is cheaper then the online price! I will not book online anymore. The only good thing is the counter service, they are so nice to look for car park for my car even though already midnight.
Response from General Manager on 4 Jan,2017
Dear Lee, Thank you for your comment. We are really sorry to not make your stay with us enjoyable and comfortable.We deeply apologize regarding housekeeping attitude.We will take action on it. Hope you come back and stay with us again and hope we can satisfied you for next visit with more nicer room. Thank you again.

8/10 Good

Robert, Cyberjaya Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice One
Nice Staff and we are well guided. Eating place very near walking distance.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice spacious rooms
Great place! Nice big rooms with good air con. Very fast wifi. We are travelling so it was a treat to stay in a hotel with turn down service and still be in budget. Great location, the food in Georgtown is fantastic! The hotel has lots of leaflets of at food to eat and where to go. Get an Uber as its so much cheaper than local cabs. The staff at the hotel are also very friendly; we really enjoyed our stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Friendly staff. The cons is about the parking. Hard to find parking spot.

8/10 Good

Eli

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not enough parking
Hotel only provides 6 car parks. pathetic! love the hotel though.

6/10 Okay

Verified traveller

value for money hotel. good location
room is clean. location are great. the prices is affordable. value for money hotel.

10/10 Excellent

Yii

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

val, singapore

Decent stay despite being a little out of the way
Hotel stay was ok, my only peeve is that it is hard to get even Grab from the hotel in the morning. So we walked mostly to other areas of interests in the hot weather.

8/10 Good

Yvonne Leong, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable stay
The 3 nights stay is comfortable. The staffs are friendly. We are satisfied for the facilities provided
double room with window

8/10 Good

Dino, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is above average, the staff were great.
I would stay there again. don't be concerned about watching tv. internet, didn't bring laptop because I wanted to sight see and explore the island. good location, a minor walk to most eateries and shopping. the staff always helpful with quickness.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
Well not so good had trouble trying to book another night then they forgot to clean room re activate door key. Entrance blocked with motor cycles. The cleaner was the most helpful land apologetic.

8/10 Good

Mason, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room price, nice and tidy.
Stayed here for 3 days. The hotel staff is very friendly and helpful. I had bit of issues with the wifi in my room but got it sorted out. Rooms are clean which is most important. Overall I am very pleased with the INK Hotel. Good job to the staff.

10/10 Excellent

andrew , andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of George Town
Easily to find famous food like hawker fried kuah tiao, etc

6/10 Okay

Steve, KL, MY

Car Park
Very limited car park spaces are available. Only convenience for walk-in tourists.

8/10 Good

hilmi, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service are very much splendid. The parking is good (because I went during weekdays). Nearby places to visit. The floor wifi is not that good so i cant use my laptop. The tv channel & visual images are not that good. Overall 4/5

8/10 Good

Quratuaini, kuala lumpur

Liked: Staff & service, property conditions & facilities, room comfort
great will affordable price

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Price is reasonable
Unable to connect to the wifi. Overall is ok

8/10 Good

Andy, Orpington BR6 0QW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, difficult loacation
The hotel was good, no complaints, but the location was problematic due to the fact that you had to walk to get anywhere, and Penang is not pedestrian-friendly.

4/10 Poor

Elaine, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very noisy and car park is very limited! customer service is not considerate at all because they reserve all the parking for 3 days for special event but not like as say "first come, first serve basic" . and the bed is dirty! think twice before booking if you want comfortable bed and pleasant stay! this's not the place

6/10 Okay

James, malaysia

Disliked: Room comfort
just ok
the sound proof system wasn't that good, can hear the next door persons talking and the door closing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

LEE, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A lot of disadvantaged..no hair dyer,WiFi low, no plug sufficiency...overall bad...but the staff is very very good.

8/10 Good

Yuan Shiuan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Chien Siang, KL

Stay at Ink Hotel
Nice stay with comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
I will definitely stay in INK HOTEL again if I get the chance to go to Penang again next time.

6/10 Okay

Kok Meng, Kuala Lumpur

Disliked: Cleanliness
Best budget hotel
Second time staying this hotel because first visit in July was good for this budget hotel. Staff as friendly and helpful. Second visit in Sept was given a same room but air condition was not function I was given a Deluxe room the next morning. Overall was good stayed.

6/10 Okay

Jocelyn

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ink hotel
Clean n tidy hotel. Parking is very very limited.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sound proof system
Sound proofing system should be improve! A bit noisy when sleeping while others come back! Well, overall satisfied!

6/10 Okay

Verified traveller

Liked: Staff & service
staff nice, room new n clean , but room sound proof very bad , my next door check in at 1am wake me up !!!another more worst, their morning call wake me up again the next early morning!!!...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay but the room are a little small. Over all good service and clean room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite dirty bedsheet, less parking space.

6/10 Okay

Kensen, Kuala Lumpur, Malaysia

Decent hotel
A decent hotel at a reasonable pricing. However, its location is strategic despite that it is hard to get public transportation around the area

8/10 Good

JOHNATHAN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Pleasant, clean room and customer service.