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Reviews of Comfort Inn & Suites Goodearth Perth

3 out of 5
Comfort Inn & Suites Goodearth Perth
195 Adelaide Terrace, East Perth, WA

Reviews

7.8

Good

Rating 10 - Excellent. 231 out of 1002 reviews" "
Rating 8 - Good. 510 out of 1002 reviews" "
Rating 6 - Okay. 178 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to city and east Perth eateries. Good parking. Economic option for visitors to Perth.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and would be better if the room can be secured with additional lock in additional to just the ledge on lock
Stayed 1 night in Dec 2023

8/10 Good

Cherise

Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Insects in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Oct 2023

6/10 Okay

Rowan

Business traveller
Liked: Cleanliness, staff & service
Accessible and good value Bathrooms are tiny
Stayed 1 night in Oct 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property is tired, staff indifferent.
Stayed 3 nights in Oct 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. The location was fantastic
Stayed 4 nights in Oct 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

raymond

Stayed 1 night in Oct 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Hannu

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access to city
Stayed 1 night in Sep 2023

6/10 Okay

Gordon

Conveniently located for our purpose. Missed servicing our room ....twice. Forgot our early "wake-up" call but fotunately they remembered to order our taxi to the airport!
Stayed 6 nights in Sep 2023

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a queen room, got a twin single. Front foyer is nice, but upper levels are dirty, needs a revamp. ? Surveillance camera hard wired into the tv. The buffet breakfast in the morning was the only thing that redeemed our stay. Dont waste your money staying here.
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Location very good however the property is very floured and in need of a Reno
Stayed 2 nights in Aug 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Stayed 1 night in Aug 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Catherine

Business traveller
Liked: Cleanliness
I felt uneasy from the start of my stay as I went to the car after checking in. On my return my door was wide open and a man was in my room repairing a tap in the bathroom. This put me off right from the start.
Stayed 1 night in Jul 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
As usual enjoyed the stay, room was comfortable you get what you pay for of course. Only complaint was that I had arranged for late check out, sent a message through Expedia when booking, even spoke to the person at reception and was told that midday would be fine for late check out, but at 10.20am we received a call from reception asking when we intended on checking out, and when told that we had until midday the person said "Sorry we dont do checkouts at midday," luckily we were just about ready to leave anyway, and just as we were about to leave the cleaner knocked on the door, hopefully next time we stay we will be able to have late checkout and staff at reception communicate with each other.
Stayed 1 night in Jul 2023

10/10 Excellent

Leysly Shine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 1 night in Jun 2023

6/10 Okay

patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I thought the bathrooms could have been much cleaner it was looking in need of an update. The staff were very friendly and the meals in the restaurant were very good.
Stayed 7 nights in May 2023

8/10 Good

Colin

Stayed 1 night in May 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 1 night in May 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and showing its age. Breakfast was mediocre at least variety of food was good but cold. Room was not good ,carpet was stained ,shower was terrible. It does have a good location being close to the city and plenty of public transport nearby. The old adage that you get what you pay for is true in this case.
Stayed 7 nights in Mar 2023
Response from Jw on 23 Mar,2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Muthuraj

Stayed 1 night in Feb 2023

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Liked the friendlinessof staff, buffet breakfast. Needs refurbished from carpets to beds
Stayed 2 nights in Feb 2023
Response from Jess on 10 Mar,2023
Thank you for taking the time to provide your feedback Chris. We have noted your comments.

2/10 Terrible

Charlie

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures on the website are very old, the condition of this hotel was terrible, it was filthy
Stayed 9 nights in Feb 2023
Response from Jess on 10 Mar,2023
I am sorry to read we haven't met your expectations on this occasion. Thank you for taking the time to leave your feedback to help us improve.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Jess on 10 Mar,2023
Thank you for your feedback Steven.

4/10 Poor

Timothy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself is a bit tired, but this is to be expected with a 3 star hotel. The biggest concern was lack of cleanliness. Mould in the shower/bathroom, floors looked and felt dirty throughout, and there were cockroaches in my room. Maintenance was lacking with dripping taps, the door lock was hard to open sometimes, and the tv was in 'shop mode', so a banner of the tv's features would show on the screen every few minutes. I'll avoid staying here in the future.
Stayed 4 nights in Feb 2023
Response from Jess on 10 Mar,2023
I am sorry that we didn't meet your expectations. Thank you for taking the time to provide us with your feedback Timothy. I have passed this on to our management team.

6/10 Okay

Yohan

Liked: Cleanliness, staff & service, amenities
Great location with very convenient parking for standard vehicles.
Stayed 5 nights in Feb 2023
Response from JW on 18 Mar,2023
Thank you for your feedback Yohan.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from JW on 15 Feb,2023
Thank you for your feedback Steven.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is on the cheaper side but still clean and serviceable. Would use some updating like painting but overall really good!
Stayed 1 night in Feb 2023
Response from JW on 15 Feb,2023
Thank you for taking the time to provide your feedback.

6/10 Okay

Nahtanha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jan 2023
Response from JW on 15 Feb,2023
Thank you for taking the time to provide us with your feedback Nahtanha.

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is quiet old but that's not the problem we booked a room for 5 people with wot if we get there and the room has 2 single beds and had to pay extra for the room we had booked through wot if not happy Jan
Stayed 1 night in Jan 2023
Response from JW on 15 Feb,2023
Hi Michael. We only have rooms for 2 guests in one room. Apologies for any confusion with your booking.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As long as you don't go in with the expectation of a five-star property, your stay at Comfort Inn will be fine. A bit old & tired, however everything is provided for a comfortable stay. 2 bedroom family suite was large, and very clean & tidy. Staff were wonderful, and very convenient location.
Stayed 1 night in Jan 2023
Response from JW on 15 Feb,2023
Thank you for your feedback Andrew.

8/10 Good

Leureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
One night stay. Room was a bit small but it was spotless and the buffet breakfast was really good
Stayed 1 night in Dec 2022
Response from JW on 11 Jan,2023
Thank you for your feedback.

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service, amenities
Overpriced for what you get
Response from Jess on 23 Dec,2022
We have taken note of your feedback Sharon. We have noted your comments.

8/10 Good

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property suited our needs and we enjoyed both the pool and short stroll to the beach. We also appreciated exploring surrounding areas.
Stayed 2 nights in Dec 2022
Response from Jess on 23 Dec,2022
Thank you for taking the time to provide your feedback Trudy.

2/10 Terrible

David, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place firstly its a doss house firstly at night the amount of noise and banging on doors it was like being in an asylum the breakfast was a rip off only realised afterwards breakfast was $40 for 2 but i got charged $50 for a plates of grease asked for a late checkout answer sure $70 staff especially front desk just plain unhelpful whould i stay here again hell NO go across the road stay at Quality hotel much nicer
Stayed 4 nights in Nov 2022
Response from JW on 18 Nov,2022
Thank you for taking the time to valued feedback. Unfortunately, a request to check out at 6pm incurs a fee as we are unable to turn it around for someone to check in that night. We have passed on all other feedback.

6/10 Okay

JANENE

Business traveller, Travelled with partner
Didnt like the size of the bathroom especially the toilet, liked that it is close to the city
Stayed 5 nights in Nov 2022
Response from JW on 18 Nov,2022
Thank you for your feedback Janene.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for what we needed in the city.
Response from JW on 18 Nov,2022
Thank you for your feedback Anthony.