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Reviews

4.4 / 5Excellent
187 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Cambodia-Vietnam Friendship Monument
    2 min walk
  • Popular Location
    Independence Monument
    8 min walk
  • Popular Location
    Silver Pagoda
    10 min walk
  • Airport
    Phnom Penh (PNH-Phnom Penh Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Studio Double with City view

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • King Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite

    Room Amenities

    • River view
    • Sleeps 4
    • 2 King Beds
    More details
  • Studio Twin View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Single Bed and 1 Queen Bed OR 2 Single Beds
    More details
  • Palace Gate Family Suite

    Room Amenities

    • City view
    • Sleeps 5
    • 2 King Beds
    More details
  • Premier Double Room with Temple view

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Phnom Penh

Located in Phnom Penh, Palace Gate Hotel & Residence is in the city centre and near the boardwalk. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Riverside and Phnom Penh Night Market. Our guests love the property's quiet location.

Visit our Phnom Penh travel guide
Popular Location

What's nearby

  • Cambodia-Vietnam Friendship Monument - 2 min walk
  • Independence Monument - 8 min walk
  • Silver Pagoda - 10 min walk
  • Royal Palace - 10 min walk
  • NagaWorld Casino - 11 min walk

Getting around

  • Phnom Penh Railway Station - 3 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 37 min drive

About this property

Palace Gate Hotel & Residence

4-star Art Deco aparthotel connected to a shopping centre in Phnom Penh City Centre
A restaurant, an indoor pool and a fitness centre are available at this aparthotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and a business centre are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and slippers.
Palace Gate Hotel & Residence offers 54 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies. Memory foam beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer.
This Phnom Penh aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Pool/Spa

Indoor pool
Massages
Spa services
Deep-tissue massages
Thai massages

Internet

Free WiFi

Parking and transport

Free self-parking
Off-site parking (reservations required)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Accessible parking

Family friendly

Children stay free
Free cot/infant bed

Kitchenette

Fridge (full size)
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle

Dining

Free buffet breakfast available daily 6:30 AM–10:30 AM
1 restaurant
Manager's reception (free)
Minibar
Coffee/tea in a common area
Room service available

Bedrooms

Pillow menu
Memory-foam mattress
Egyptian cotton sheets
Rollaway/extra beds: USD 25.0 per day

Bathrooms

Shower only
Free toiletries
Rainfall showerhead
Hairdryer
Slippers
Towels provided

Living spaces

Fireplace

Entertainment

42-inch LED TV with cable service

Outdoor areas

Balcony

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Business centre
Laptop workspace

Comfort

Air conditioning

Pets

No pets or service animals

Suitability/Accessibility

Lift
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Phone
Luggage storage
Safe at front desk
Free newspapers (reception)
Free local calls
24-hour front desk

Location highlights

Connected to a shopping centre
Near the boardwalk
In the business district
In the shopping district
In the city centre
In the entertainment district

Things to do

Fitness centre
Theme parks nearby
Boat tours nearby

General

54 rooms
9 floors
1 building
Built in 2013
Art Deco architecture

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage if requested by the property. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Chateau Meliya Aparthotel Phnom Penh
  • Chateau Meliya Aparthotel
  • Chateau Meliya Phnom Penh
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel
  • Palace Gate Hotel & Residence Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel Phnom Penh
4.4

Excellent

5 - Excellent
108
4 - Good
55
3 - Okay
18
2 - Mediocre
2
1 - Poor
4
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Indoor swimming pool and spa. Nice hotel.

Stayed 2 nights in Jan 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

On first appearance this property is exceptional. However after staying for two nights it soon became obvious that there are issues. The first night we called for room service and were told someone would come to our room. No one did so we called again and were told the same thing. No one came again. The next morning I asked if the safe could be opened as it was locked when we arrived. Again no one came to unlock the safe. Breakfast had a limited selection. And three out of four showers were cold. No hot water at all both in the morning and night. I would not recommend staying at this property because even if you have a problem no one will come and help you fix it.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were spacious. Higher floors are preferable as the views of the city and the place are good. Breakfast is adequate with a fair selection of western and Southeastern dishes. Service levels are very good and extremely courteous. Centrally located property and there is no dearth of transport options.

Stayed 5 nights in Dec 2019

3/5

  • Liked: Cleanliness

Location is convenient. Staff is very helpful. Although a kitchen is provided, you couldn’t cook anything.

Stayed 1 night in Dec 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

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