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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Room
32 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room
32 square metres
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Suite
66 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 Bedroom (Pool Villa)
96 square metres
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Pool Access
34 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
34 square metres
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
5-star, family-friendly resort, walk to Patong Beach

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business centre
Laundry facilities

Location

This family-friendly Patong resort is located by the sea, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

Resort features

3 outdoor pools, a full-service spa and a restaurant are available at this resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.

Room amenities

All 314 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Grand Mercure Phuket Patong features a full-service spa, 3 the outdoor swimming pools, a waterslide and a steam room. Dining options at the resort include a restaurant, a coffee shop/café and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.

This 5-star property offers access to a business centre and a limo/town car service. Event facilities measuring 4455 square feet (414 square metres) include conference rooms. This luxury resort also offers a kid's pool, a fitness centre and a rooftop terrace. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. Limited complimentary on-site parking is available on a first-come, first-served basis.

Grand Mercure Phuket Patong has designated areas for smoking.

  • Library
  • Picnic area
  • Waterslide
  • Bar/lounge
  • Free shopping centre shuttle
  • Number of outdoor pools - 3
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Restaurant
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 414
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 314
  • Number of floors - 7
  • Number of buildings/towers - 6
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Rooftop terrace
  • Full-service spa
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built – 2014
  • Coffee shop or café
  • Free WiFi
  • Pool sunloungers
  • Steam room
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Conference space size (feet) - 4455
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Japanese
  • Thai
  • Chinese
  • Korean

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Grand Mercure Phuket Patong offers 314 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Air conditioning
  • Fridge
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Slippers
  • Minibar (stocked, some free items)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.

Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.

Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Chou Chou Deli Shop – This Cafe specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Deep tissue massage
  • Steam room in spa
  • Number of treatment rooms 5
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets or service animals are allowed at this property.

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