Outdoor pool, pool umbrellas, pool loungers

Reviews of Ramada Plaza by Wyndham Chao Fah

5 out of 5
Ramada Plaza by Wyndham Chao Fah
88/99 Moo 2, Chaofah West Road, Wichit, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 2 out of 50 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The only downer is the view which now faces a hardware store. The breakfast is excellent.
Stayed 4 nights in Dec 2023
Response from Tatiya Duangjit on 5 Feb,2024
Dear Gaurav,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our property nice and enjoyed the excellent breakfast.We apologize for any inconvenience regarding the view facing a hardware store. We understand the importance of a pleasant view and will explore ways to enhance this aspect for our guests.We appreciate your understanding and hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Tatiya DuangjitHotel Operation ManagerRamada Plaza by Wyndham Chao Fah

8/10 Good

Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Vyankatesh

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a wonderful stay. Enjoyed the breakfast, so many options even for vegetarian people like us. Very clean. Christmas celebration was lovely in the restaurant. The pool is great .. big Buddha view from our hotel window. Thank you Ramada for the present stay!

10/10 Excellent

Ahmed

Stayed 7 nights in Dec 2023

10/10 Excellent

Mariana Mitie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!! Really clean, organized, modern design and decoration. The service was amazing, attentive and helpful staff.
Stayed 1 night in Nov 2023
Response from Reservation Department on 19 Nov,2023
Thank you very much for your reviews.We hope we have a chance to welcome you once again at Ramada Plaza by Wyndham Chao Fah in the further soon.

8/10 Good

Craig

Stayed 3 nights in Sep 2023
Response from Reservation Department on 6 Oct,2023
Thank you for your review, we hope to have a chance to welcome you once again in the next further soon.

6/10 Okay

Eng Ann

Liked: Staff & service
Breakfast coffee was the worst kind imaginable for a 5 star hotel. It was brewed black coffee w/o other potions available. Buffet spread had very little to offer.
Stayed 1 night in Sep 2023
Response from Tatiya Duangjit on 14 Sept,2023
Dear Eng Ann,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for falling short of your expectations, particularly in the quality of our breakfast coffee and the buffet spread.Your comments are invaluable to us, and we take them seriously as they help us improve our services. We have shared your concerns with our culinary team to ensure that we enhance the variety and quality of our breakfast offerings. We are actively exploring options for a wider selection of coffee choices to cater to our guests' preferences.We hope that you will consider giving us another opportunity to provide you with a more enjoyable stay. Your satisfaction is our utmost priority, and we are committed to making the necessary improvements.Once again, thank you for your valuable feedback, and we look forward to welcoming you back in the future.Warm regards,Tatiya DuangjitHotel Operation ManagerRamada Plaza by Wyndham Chao Fah

8/10 Good

Andrew T

Stayed 8 nights in Aug 2023
Response from Tatiya Duangjit on 14 Sept,2023
Dear Andrew T,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback, even though there wasn't a specific comment provided.Your 4-star rating motivates us to continually strive for excellence in our services. If there is anything specific you would like to share or any suggestions you have for improvement, please don't hesitate to reach out to us directly. Your insights are valuable to us and can help us enhance our guests' experience.We hope to have the pleasure of hosting you again in the future and aim to provide you with a 5-star experience on your next visit.Warm regards,Tatiya Duangjit Hotel Operation ManagerRamada Plaza by Wyndham Chao Fah

10/10 Excellent

TALAL

Stayed 2 nights in Aug 2023
Response from Tatiya Duangjit on 14 Sept,2023
Dear Talal,We are truly grateful for your perfect 10/10 rating! Thank you for choosing to stay with us.Your satisfaction is our top priority, and we are thrilled that you had an exceptional experience during your stay. If you ever have any comments, suggestions, or specific feedback in the future, please feel free to share them with us. Your insights help us maintain our high standards and continually improve.We look forward to welcoming you back on your next visit and ensuring that your stay remains outstanding.Warm regards,Tatiya Duangjit Hotel Operation Manager Ramada Plaza by Wyndham Chao Fah

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel to stay in. I would highly recommend this hotel.
Stayed 4 nights in Jul 2023
Response from Tatiya Duangjit on 24 Jul,2023
Dear Daniel,Thank you for your wonderful recommendation! We're thrilled to hear that you found our hotel nice and clean during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we're glad we could meet your expectations.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again in the future. Best Regards, Tatiya DuangjitHotel Operation ManagerRamada Plaza by Wyndham Chao Fah

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندف ممتاز بس بعيد عن الاماكن الحيه يعني يبعد عن شاطئ بوتنج 40 د بالسياره وبالدباب 20 د
Stayed 8 nights in Jul 2023
Response from Tatiya Duangjit on 24 Jul,2023
Dear Mohammed,Thank you for your positive feedback! We're glad to hear that you had an excellent experience at our hotel. However, we understand that the distance from lively places might have been a bit inconvenient for you.We truly appreciate your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards,Tatiya DuangjitHotel Operation Manager Ramada Plaza by Wyndham Chao Fah

10/10 Excellent

MD Shariful

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Tatiya Duangjit on 24 Jul,2023
Dear MD Shariful ,Thank you very much for your review.We hope to have a chance to welcome you back again for your next visit.Best Regards,Tatiya DuangjitHotel Operation ManagerRamada Plaza by Wyndham Chao Fah

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, lovely and clean hotel. Cheap to stay at off season and always got an upgrade (paid) but the rooms are of good standard and I do recommend upgrading as the standard room is a bit small for my liking.
Stayed 1 night in Jun 2023
Response from Warm regards, Ramada Plaza By Wyndham Chao Fah on 28 Jun,2023
Thank you so much for stayed at the hotel. I look forward to welcome you for next time.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Warm regards, Ramada Plaza By Wyndham Chao Fah on 28 Jun,2023
Thank you so much for stayed at the hotel. I look forward to welcome you for next time.

8/10 Good

VINH

Stayed 4 nights in Apr 2023
Response from Warm regards, Ramada Plaza By Wyndham Chao Fah on 28 Jun,2023
Thank you so much for stayed at the hotel. I look forward to welcome you for next time.

8/10 Good

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food good at the downstairs restaurant.
Stayed 1 night in Mar 2023

10/10 Excellent

Hyunyoung

Stayed 1 night in Mar 2023

8/10 Good

Akesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy hotel rooms and good customer service by the staff. Highly recommended
Stayed 3 nights in Feb 2023

10/10 Excellent

Meet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing!
Stayed 3 nights in Feb 2023

10/10 Excellent

anouar, los angeles

Stayed 4 nights in Jan 2023

2/10 Terrible

Michael

Liked: Property conditions & facilities
Disliked: Room comfort
ROOM SMELLED LIKE S SEWER AND LOUD NOISE!!!!
My room smelt like something died in it was so upset ruined my holiday meant to be 5 star !!!! They did nothing to fix the situation nor move to another rooms as well WHATEVER YOU DO DONT STAY ON FLOOR 6 there are weddings on level 7 and they stay awake all night partying this meaning I was awake past midnight every night with pounding loud music what a nightmare!!!! Room smell ruined my whole holiday in Thailand !!!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and spotless clean.
Stayed 1 night in Jan 2023

4/10 Poor

Teresa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no soundproofing in the room at all, our neighbour was having a party at 1am in the morning and I could hear every song and their conversation in Indian!!! I could hear every door closing around me, I made a complaint with the staff and asked them to help. Yet the neighbour kept up until the wee hours. I couldn't sleep for the whole night. In addition, the staff at the hotel were not friendly and they seemed short-staffed.
Stayed 1 night in Jan 2023

4/10 Poor

Sultan

Stayed 7 nights in Jan 2023

10/10 Excellent

Hyosang

Stayed 5 nights in Jan 2023

6/10 Okay

Lucy

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The light of key card box keeps flashing all night. It’s disturbing while sleeping.
Stayed 3 nights in Oct 2019
Response from Noone on 24 Oct,2019
Thank you very much for your feedback while staying with us asstated aboved. We certainly welcome constructive comments, as it is our goal to constantly review ourservices and standards and make any possible improvements. Best regards,

8/10 Good

LAI WAN PEGGY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間打掃較馬虎,更换全套毛巾間中不齊存,总住了5晚,床单似無换过,無掃地抺枱面!虽布吉天气熱,基於个人習惯,感觉淋浴熱水不夠熱!离old town较远,打車要40分钟,当然影响車費会較高!
Stayed 5 nights in Apr 2024

8/10 Good

Varol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice personel
Stayed 11 nights in Feb 2024

10/10 Excellent

CEDRIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
POUR UN PETIT SÉJOUR
Hôtel en bordure de Phuket City. Quelques options de restauration et de commerces accessibles à pied. Il vous faudra un transport pour aller au Central Festival Phuket Shopping. Établissement très bien tenu, petit déjeuner correct, cependant assez basique pour un goût européen (viennoiseries, jus de fruits !!☹️) Clientèle à 95% chinoise, attendez-vous à un choc des cultures dans les parties communes ! Le seul point à améliorer est la fréquence du nettoyage de l'espace commun de la piscine en roof-top que je vous conseille (suite à la peu de considération qu'a la clientèle majoritairement présente sur le reste du monde). Salle de fitness bien fournie. Personnel attentif et réception efficace. Établissement très agréable 🤗💤.
Stayed 4 nights in Jan 2024

6/10 Okay

Lina

Travelled with family
Disliked: Staff & service
Maks 3 stjerner
Forferdelig frokost- totalt smaksløs. Dårlig service ved innsjekking. Vi ba om en ekstra seng da vi kom opp på rommet. Jeg var dårlig og reiste med to barn, de nektet å komme opp med den før jeg gikk ned og betalte- selv om jeg sa jeg tar det når jeg kommer ned senere.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mehmet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i liked the most was the high quality and very friendly service. The lobby, restaurant and the room was also very nice.
Stayed 8 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Alright, if you need a place around the area.
Stayed to attend friend's wedding - the facilities itself isn't too bad, but not to the level of five star luxury hotel. I thinkI would rather stay at a different hotel next time I visit Phuket.
Stayed 3 nights in Nov 2023
Response from Reservation Department on 22 Nov,2023
Thank you for your comment and review.We will coordinate your message to our management team to improve and achieve the guest requirements.

6/10 Okay

Sunpop

Travelled with family
สระว่ายน้ำเล็ก/ฟิตเนส เล็ก แอร์เย็นฉ่ำ ครับ
Stayed 1 night in Aug 2023
Response from Tatiya Duangjit on 14 Sept,2023
เรยน คณ Sunpop,รามาดา พลาซา เจาฟา ขอขอบพระคณคณลกคาสำหรบการรววหวงเปนอยางยงวาจะไดมโอกาสตอนรบคณลกคาอกครงนะคะ ขอบพระคณคะตตยา ดวงจตตHotel Operation ManagerRamada Plaza By Wyndham Chao Fah

8/10 Good

Francis

Stayed 6 nights in Mar 2023

10/10 Excellent

Tracy

Stayed 2 nights in Mar 2023

8/10 Good

LAI SHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Yves

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Il personale non è all’altezza del nome della catena. Molte attese ingiustificate per servizi basici (es. ottenere gli asciugamani per la piscina) e scarsa propensione a risolvere i problemi (es. non essere in grado di trovare un taxi il 31 dicembre, dal momento che, incredibilmente, il servizio trasporto dell’hotel non funzionava!!!). Errori nel conto

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Borompong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
อุปกรณ์ครบ ห้องสะอาด
ห้องพักสะอาดเรียบร้อย และมีอุปกรณ์ครบ ตกแต่งดี สะดวกสบาย ผ้าเช็ดตัวค่อนข้างเก่า และน้ำดื่มนห้องให้แค่ คนละขวด น้อยไปหน่อย
Stayed 1 night in Nov 2022

10/10 Excellent

SITTIDET

Liked: Staff & service, property conditions & facilities, room comfort
Good
Good location
Stayed 1 night in Aug 2022

10/10 Excellent

Ozan Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Borompong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมสะอาด สะดวกสบาย และเงียบไม่พลุกพล่าน
Stayed 2 nights in Jan 2022

8/10 Good

Jagjivansingh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Eddy, GM on 9 Mar,2020
Thank you very much, khop khun krap. 8 is a lucky number and indeed, we cannot pretend to be perfect. Good mark already, thank you again

6/10 Okay

hyeonjeong

Disliked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Eddy on 4 Jul,2019
Thank you so much, khop khun mak krap. Always pleased to hear that #TeamChaoFah made someone happy. Shall we see you again soon then? Certainly looking forward to it