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Reviews

4.0 / 5Good
58 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Patong Beach
    13 min walk
  • Popular Location
    Paradise Complex
    18 min walk
  • Popular Location
    Bangla Road
    20 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    52 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More details
  • Room

    Room Amenities

    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    • 1 Single Bed and 1 Double Bed
    More details
  • Superior Double or Twin Room, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Patong

Located in Patong, The Bay Exclusive Hotel is near the beach. Ratsada Pier and Laguna Phuket Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Looking to enjoy an event or a game while in town? See what's happening at Patong Boxing Stadium or Bangla Boxing Stadium.

Visit our Patong travel guide
Popular Location

What's nearby

  • Patong Beach - 13 min walk
  • Paradise Complex - 18 min walk
  • Bangla Road - 20 min walk
  • Jungceylon Shopping Center - 2 min drive
  • Freedom Beach - 9 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 52 min drive

Restaurants

  • Where to eat
  • The Bay Exclusive – Restaurant offering Thai cuisine. Serves breakfast and lunch daily.

About this property

The Bay Exclusive Hotel

4-star hotel near Patong Beach
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning. All 126 rooms provide conveniences such as dining areas and sitting areas, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include balconies, fridges and microwaves.
The Bay Exclusive Hotel offers 126 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Microwave
Outdoor pool
Fridge
Separate dining area

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Thai

Business services

Meeting rooms

Outdoors

Garden
Terrace

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Dining room
Electric kettle
Free bottled water
Microwave
Fridge

Outdoor space

Balcony

More

Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Airport shuttle fee per child: THB 998 (one-way), (up to 4 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • The Bay Exclusive Hotel Hotel
  • The Bay Exclusive Hotel Patong
  • The Bay Exclusive Hotel Hotel Patong
4.0
5 - Excellent
22
4 - Good
23
3 - Okay
7
2 - Mediocre
2
1 - Poor
4
4.4
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.2
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities

Fairly average hotel, breakfast choices were very limited.

Stayed 2 nights in Dec 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is clean, breakfast was delicious, staff was extremely friendly. Made us feel at home. Location was great. Five stars.

Stayed 5 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Cheap and cheerful

I would not consider this to be a 5 star hotel as advertised however for the price we paid it was definitely good level of quality. However it does miss the beat when I comes to 5 Star amenities. The hotel room doesn’t have a mini bar and there is a kitchen with no cooking utensils (no cutlery nor pots and pans) My one main issue was the soundproofing of the windows and balcony door, the hotel is situated next to a road which you can clearly hear all night, even on the 8th floor which was a slight down side to the hotel. There was also a large LED billboard across the road which our curtains failed to stop brightening our room up through the night. Everything is ok, but it does feel a little economic. More of a motel than a 5 star hotel. However as mentioned for the price you can certainly overlook some of these with ease. Also when we checked out we had to wait in the lobby while the attendant took the lift to our room to make sure it was ok, which we felt was a bit odd. Overall everything is fine and is better than other places at this price point. But compared to other 5 stars we stayed at during this trip it simply didn’t compare.

Stayed 2 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and friendly staff. I would recommend. Definitely worth the price.

Stayed 8 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Great staff and not too far from everything

Stayed 2 nights in Jun 2019

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