Terrace/patio

Reviews of Sundeck Suites

2.5 out of 5
Sundeck Suites
42-44 Picton Street, Newtown, Port of Spain, Trinidad

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 11 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar,2024
Thank you for your kind attention, and we eagerly anticipate the opportunity to meet you in the near future.

8/10 Good

Shotta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very accommodating. Very conveniently located & will definitely stay again
Stayed 2 nights in Jan 2024
Response from Manager on 7 Feb,2024
It was so great to have you here! We're super stoked that you felt right at home, and we can't wait to have you back again real soon. Take care and see you soon!

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and value
I had a great experience with friendly staff and the location walking distance to shops.
Stayed 7 nights in Nov 2022
Response from Dev on 29 Nov,2022
Good day, We at Sundeck Suites appreciate your accommodation and kind words. We hope to see you in the near future. Thank you.

8/10 Good

Matthew Paul

Liked: Staff & service
Liked being near everything. Near Savanna. Didn’t like loud music, although I liked they’re taste in D music
Stayed 7 nights in Jul 2022
Response from Dev on 1 Aug,2022
Mr. Paul, I apologize for the Carwash music next door. We are trying our best to work with them to make everyone happy. Thank you very much for your accommodation, sir.

10/10 Excellent

Hans-Werner

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were treated very well
Stayed 3 nights in Mar 2022
Response from Priya. on 22 Mar,2022
Thank you. Our Guests are very important to us and we try our best to make them very comfortable.

8/10 Good

Novelle, Paramaribo, Suriname

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this suite, the location is great and peaceful. In the afternoon you can walk to the park and enjoy a sweet ice cone from haagen daasz or mac donald and even tgi friday. It is also good to go from there to the malls and downtown. The only thing that i missed in the area is a supermarket that is a little bit closer than the massy store. The other thing is that when my boyfriend and I arrived at the place we had to wait because the front desk was not open so the lady had to go and get the keys. I also would recommend that the welcoming to your new guest could be much better because the lady was a little cold in her welcoming us. I also would like that they invent a kind of time sharing or card member for peoples who visit sun deck suites more often. I hope that sun deck suites rises and be kept secure and I surely would love to stay again at sundeck suites.
Stayed 1 night in Dec 2019
Response from manager on 9 Jan,2020
Thank you very much for your wonderful comments and yes we will consider your advice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV upgraded from previous visits now flat screen with lots of channels for those few downtime relaxing moments.
Stayed 11 nights in Jul 2019
Response from Stef on 25 Jul,2019
Thank you for noticing our upgrades, we are trying to make all of our guest comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Woodbrook
Staff was very accommodating. The room size was great including a cute balcony. We enjoyed the use of the kitchen. A double bed wasn’t available we had twin beds not bad. The location is perfect for everything, restaurants, bars, churches, transportation all within a five minute walk.
Stayed 4 nights in Feb 2019
Response from Manager on 27 Mar,2019
Thank you very much, hope you come again....

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019

8/10 Good

Ricardo

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Priya on 14 Feb,2019
Thank you.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the cricket stadium.walking didtance.onlh one concern.i believe they should have a bar and small restaurant on property
Stayed 4 nights in Sep 2018
Response from Priya on 19 Dec,2018
Many thanks for your review. This is not a bad suggestion and I will certainly pass it on to my supervisor. However, apart from the cricket stadium,we are very near to many sporting venues.. .I am very pleasded you enjoyes your stay at Sundeck Suites.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION
Sun Deck Suites is in a great location in Trinidad lots of restaurants ,transportation, Grocery, and Bank
Stayed 10 nights in Aug 2018
Response from Steph on 4 Dec,2018
Thank you. Glad you had a great time. We hope you visit again :)

6/10 Okay

Verified traveller

PERFECT LOCATION. DOORS FOR HOTEL ROOMS NEED REPLACING, THEY ARE NOT VERY SECURE. HOTEL STAFF VERY FRIENDLY, MY ROOM ATTENDANT WAS A VERY DELIGHTFUL AND HELP PERSON.
Stayed 10 nights in Jun 2018

8/10 Good

Emelda, Barbados

Liked: Staff & service
Quiet hotel.
The staff were quite friendly and approachable. It's in a quiet area, the restaurants are close by and with in walking distance.
Stayed 1 night in Feb 2018
Response from Sundeck Suties on 15 Feb,2018
Thank you very much.

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was quite enjoyable , thanks in no small measure to my stay at Sundeck Suites.
Stayed 9 nights in Jul 2017
We are very pleased that your stay was quite enjoyable. Making our guests feel comfortable and ensuring they have a memorable stay is our business.

8/10 Good

Susan, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, safe and friendly
I stay at Sun Deck Suites each time I go to Trinidad - this was my 4th stay, very convenient location just outside the downtown - a short 30 min walk right down to South Quay. I love having the option to prepare meals but generally get coffee and breakfast stuff and eat lunch and dinner on the go. The staff are friendly, polite and helpful and the room kept very clean. For the price it is the best deal for a working visit. Tourists may of course prefer somewhere more upmarket but for my needs it is perfect. There is parking too for those who want to brave the narrow busy streets and of course left-hand drive.
Stayed 11 nights in Jul 2017
Response from no nickname on 4 Dec,2018
Thanks a lot. Upgrade is always important and that's our motto whenever a problem occurs. We continue to do everything for our guests comfort.

6/10 Okay

Kenneth, Barbados

Liked: Cleanliness
Close to Savannah and very convenient
Was ok for the purpose I went and very convenient.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Sundeck Suites on 8 Apr,2022
Thank You...

10/10 Excellent

Winfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for Trinidad Marathon
Very friendly and helpful staff
Stayed 3 nights in Jan 2018
Response from Sundeck Suties on 15 Feb,2018
Thank you very much.