Surestay Plus Ht By BW Portland Route 52 West
3.0 star property

Comfortable hotel with free breakfast and fitness centre

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April 2024
May 2024

Surestay Plus Ht By BW Portland Route 52 West

Photo gallery for Surestay Plus Ht By BW Portland Route 52 West

Desk, iron/ironing board, free WiFi
Pool
Exterior
American cuisine
Lobby

Overview of Surestay Plus Ht By BW Portland Route 52 West

8.0

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Check out the area

9239 Highway 52, Portland, TN, 37148
  • Popular LocationSumner Crest WInery3 min walk
  • Popular LocationKentucky Downs6 min drive
  • Popular LocationGrand Ole Opry38 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)42 min drive
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Room options

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About the area

Portland

Surestay Plus Ht By BW Portland Route 52 West is located in Portland. Sumner Crest WInery and Kenny Perry's Country Creek Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ridgetop Station Park and Triple Creek Park. Looking to enjoy an event or a game while in town? See what's happening at Kentucky Downs or Trinity Music City.

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Kenny Perry's Country Creek Golf Course - 13 min drive
  • Nissan Stadium - 34 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • Portland Pizza & Pub - 8 min drive
  • Burger King - 7 min drive
  • Sonic Drive-In - 8 min drive
  • McDonald's - 7 min drive
  • McDonald's - 8 min drive

About this property

Surestay Plus Ht By BW Portland Route 52 West

Property highlights
Free continental breakfast, dry cleaning/laundry services and an outdoor entertainment area are just a few of the amenities provided at Surestay Plus Ht By BW Portland Route 52 West. The on-site family restaurant, Brewsters Bar and Grill, features American cuisine and happy hour. Free in-room WiFi is available to all guests, along with a gym and a bar.
Other perks include:
  • Swimming pool
  • Free self-parking
  • A banquet hall, multilingual staff and a lift
  • ATM/banking services, free newspapers and a computer station
Room features
All 60 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, full-sized fridge/freezers and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Brewsters Bar and Grill

Things to do

  • Gym
  • Pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Comfort Suites Hotel Portland
Comfort Suites Portland
Portland Comfort Suites
Comfort Suites Portland Hotel Orlinda
Comfort Suites Portland Orlinda

Frequently asked questions

Does Surestay Plus Ht By BW Portland Route 52 West have a pool?

Yes, this property has a pool.

Is Surestay Plus Ht By BW Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surestay Plus Ht By BW Portland Route 52 West?

Self-parking is free at this property.

What time is check-in at Surestay Plus Ht By BW Portland Route 52 West?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Surestay Plus Ht By BW Portland Route 52 West?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Surestay Plus Ht By BW Portland Route 52 West located?

Situated in Portland, this hotel is 0.2 mi (0.3 km) from Sumner Crest WInery and within 9 miles (15 km) of Kentucky Downs and Kenny Perry's Country Creek Golf Course. Simpson County Archives and Museum is 10.3 mi (16.6 km) away.

Surestay Plus Ht By BW Portland Route 52 West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 239 reviews" "
Rating 8 - Good. 75 out of 239 reviews" "
Rating 6 - Okay. 32 out of 239 reviews" "
Rating 4 - Poor. 13 out of 239 reviews" "
Rating 2 - Terrible. 13 out of 239 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't stay there
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope not at all
The stay would have been better and I wouldn’t have checked out the same night if the hallway hadn’t been exposed unfinished drywall, the bathroom mirror was cracked, dirty towels, barely hot water too. My room was apparently next to a loud couple and over the bar so I got to hear arguing from the room next door and a bunch of drunks yelling in and outside. I won’t stay again.
Stayed 1 night in Feb 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. There was an issue with the reservation and the room that I wanted was overbooked. But I only gave them a 24 hour notice so it wasn’t a big deal. They had another room available and agreed to refund my money from my first reservation. The staff was friendly and helpful.
Stayed 1 night in Jan 2021

4/10 Poor

Danny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had to change rooms 3 times and discount next door was no good
Stayed 1 night in Jan 2021

4/10 Poor

Peg, Illinois

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting! Stains on the walls, stains on the bed skirt, black spots in the tub, hair in the tub. I appreciate the guy at the front desk getting as a couple beers after a twelve hour drive, that’s the only good thing I could say. No one on the staff wore masks. Obviously they weren’t doing extra cleaning for guests safety. Coffee was bad. Stay somewhere else.
Stayed 3 nights in Nov 2020

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very happy with our stay. The room was clean, no leaks in the bathroom, fridge was cool. We had to get help with the TV and the clerk was upstairs really quick. Also had problems with room keys, those were solved quickly. Breakfast was nice. Only complaint in our two queen beds room. One of the beds had a sink hole in the mattress lol. The hotel was very nice.
Stayed 2 nights in Sep 2020

4/10 Poor

Heather, Sevierville, Tn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioner doesn't allow you to set it cool enough to make the room comfortable. I've stayed here twice and both rooms were like this. The TV in the roos are a small 32 in TV which is way to small for the room size. House keeping tried to come in my room while knocking instead of giving me time to respond . The pool is closed due to covid-19. I've been to several hotels pools all open. This is a sorry excuse to not have the pool open. It was very clean, no bed bugs, bathroom was very clean but the toilet leaked water onto the floor. I may stay here again because on it being close to the family I was visiting but I will be asking to see the room before I book my next stay here. There's a restaurant bar below the hotel that is really nice and food is excellent.
Stayed 1 night in Aug 2020