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Reviews of Homewood Suites by Hilton Portland

3 out of 5
Homewood Suites by Hilton Portland
200 Southborough Dr, Scarborough, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 913 reviews" "
Rating 8 - Good. 205 out of 913 reviews" "
Rating 6 - Okay. 34 out of 913 reviews" "
Rating 4 - Poor. 14 out of 913 reviews" "
Rating 2 - Terrible. 9 out of 913 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not well proaredalotof people were waiting for food.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were amazing and the room was super clean. Breakfast was delicious. We will be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was petfect
Stayed 1 night in Mar 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. Very nice. I will come here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Homewood Suites on 25 Feb,2024
Thank you for the 5 out of 5 rating. We look forward to seeing you again.

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean and quiet!! Very comfortable!
Stayed 1 night in Feb 2024
Response from Homewood Suites on 25 Feb,2024
Thank you for the comments. We are glad you enjoyed your stay.

10/10 Excellent

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast! Pool and hot tub were great too
Stayed 1 night in Jan 2024
Response from Homewood Suites on 25 Feb,2024
thank you for the kind comments. We hope to see you again.

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly, and affordable! Staff was great!!
Stayed 1 night in Jan 2024
Response from Homewood Suites on 25 Feb,2024
Thank you for the great review. We hope to welcome you home again soon.

10/10 Excellent

Diana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet around this time of year the pool and hot tub was enjoyable. The room is beautiful with full kitchen and living room area. Our pet was very comfortable. The check in staff and kitchen staff very nice. Overall a very nice place I’d recommend it.
Stayed 1 night in Jan 2024
Response from Homewood Suites on 25 Feb,2024
Thank you so much. We hope you will be back soon.

10/10 Excellent

jennifer and randy

Stayed 1 night in Dec 2023
Response from Homewood Suites on 25 Feb,2024
Thank you for the perfect rating! We hope to see you soon.

8/10 Good

Ludwig

Stayed 1 night in Dec 2023
Response from Homewood Suites on 25 Feb,2024
Thank you for the great rating.

10/10 Excellent

Melitta

Liked: Cleanliness, staff & service, property conditions & facilities
Great for family
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023
Response from Homewood Suites on 25 Feb,2024
Thank you for the great rating.

10/10 Excellent

Kaila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff have been incredibly helpful and friendly! Beaitiful property, very clean, and great value!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
Quick check in by a courteous staffer. Room, and entire facility was clean and comfortable. Pool and hot tub were clean, operating and a major plus.
Stayed 1 night in Nov 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the great rating! We hope to welcome you back again soon.

10/10 Excellent

fernando

Stayed 2 nights in Dec 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the perfect score.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept building, quiet, excellent suite. Loved havibg a microwave andxreal dishes. Comfortsble ved.
Stayed 1 night in Dec 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the great review! We hope you will be back soon.

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, warm breakfast, friendly helpful staff. Cant say a bad thing about our stay.
Stayed 1 night in Dec 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the wonderful review. We cant wait to welcome you again.

10/10 Excellent

Earl

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel!
Stayed 1 night in Nov 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the perfect score! We look forward to seeing you again.

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet and the staff nice. The bed was not very comfortable and the room could do with some upgrades. The carpet was coming up in places and kitchen wasn’t Complete. The free breakfast wasn’t what you would expect. No waffles was a disappointment and the bacon was rubbery.
Stayed 2 nights in Nov 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for taking the time to review your stay with us. I am sorry you were unhappy with the breakfast and the room. We hope that you will give us another try when in the area.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For some reason both of the extra blankets in the closets were still dripping wet. Went to front desk and they were very kind and gave me two more. One of the two was also still soaking wet. Otherwise we were very pleased with the stay and all of the staff were awesome and kind!
Stayed 1 night in Nov 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the perfect score. I do apologize for the blankets. I am glad that we were able to get you a few replacements. We hope to welcome you back again

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent pub/restaurant right next door.
Stayed 1 night in Nov 2023
Response from Homewood Suites on 21 Nov,2023
Thank you for the great review

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Homewood Suites on 21 Nov,2023
Thank you for taking the time to rate your stay with us. We hope to welcome you back soon.

4/10 Poor

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Homewood Suites on 21 Nov,2023
Thank you for taking the time to rate your stay with us. We hope to see you again soon.

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and friendly staff(Sally). She even give us on option of which room to check-in. Small fitness center and no bench for the weights.
Stayed 1 night in Oct 2023
Response from Homewood Suites on 30 Oct,2023
Thank you for the great review. We hope to welcome you back again.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quiet, clean and comfortable. The front desk staff was very friendly. I would stay there again.
Stayed 2 nights in Oct 2023
Response from Homewood Suites on 30 Oct,2023
Thank you for staying with us and the great review. We hope to see you again.

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the great score. We look forward to your return stay.

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La le da
Great staff, love the breakfast and the pool and hot tub
Stayed 1 night in Oct 2023
Response from Homewood Suites on 30 Oct,2023
Thank you for the wonderful review. We are glad you enjoyed your stay.

10/10 Excellent

CARLOS, JASPER

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Oct 2023

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Alexandria

Stayed 1 night in Oct 2023
Response from Homewood Suites on 12 Dec,2023
Thank you for the great rating

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Al

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Issues with the lock on the room door, otherwise very pleasant stay. Staff was excellent.
Stayed 7 nights in Sep 2023
Response from Homewood Suites on 29 Sept,2023
Thank you for letting us know about the door lock. We will have the maintenance team look at it. We hope you enjoyed your stay.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maine weekend trip
This hotel did not disappoint; it was very clean; the room was very clean; bed was comfortable, and the staff was very friendly. The complimentary breakfast was more than I expected. The room was a little more than I wanted to spend but after looking at reviews for several hotels, this one came out on top. It was worth every dollar.
Stayed 2 nights in Sep 2023
Response from Homewood Suites on 29 Sept,2023
Thank you for the wonderful review. We look forward to seeing you again.

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean
Stayed 1 night in Sep 2023
Response from Homewood Suites on 15 Sept,2023
Thank you for the 5 out of 5!! We hope to welcome you back again.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Homewood Suites on 15 Sept,2023
Thank you for the perfect 10!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Homewood Suites on 11 Sept,2023
Thank you for the perfect 10

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay
Stayed 1 night in Aug 2023
Response from Homewood Suites on 11 Sept,2023
Great! We cannot wait to welcome you back

10/10 Excellent

jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very friendly, helpful staff. We were disappointed in the quality of the free breakfast, but other than that all was great!
Stayed 1 night in Aug 2023
Response from Homewood Suites on 11 Sept,2023
Thank you for your feedback. We are glad you enjoyed your stay

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Homewood Suites on 15 Sept,2023
Thank you for your perfect 10!

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Homewood Suites on 15 Sept,2023
Thank you for the perfect 10!

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeward Suites never disappoints!!!
Stayed 2 nights in Aug 2023
Response from Homewood Suites on 17 Aug,2023
Thank you! We hope to see you again.

10/10 Excellent

Lynn Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Homewood Suites on 17 Aug,2023
Thank you

6/10 Okay

Kimberly

Travelled with family
Stayed 2 nights in Jul 2023
Response from Homewood Suites on 3 Aug,2023
Thank you for taking the time to rate your stay with us. Please let us know what we could have done better to make your stay a perfect 10.

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. So Clean. Comfy bed. Fresh fluffy towels. Ceiling fan above bed was great. Water pressure perfect. The suite was perfect. Nice pool, hot tub, breakfast area. NO smoking and No Smells! Friendly staff. 10☆
Stayed 2 nights in Jul 2023
Response from Homewood Suites on 3 Aug,2023
Thank you for the great review. I am glad you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2023
Response from Homewood Suites on 1 Aug,2023
Thank you. We look forward to welcoming you back