Outdoor pool

Reviews of Intercity Rio de Janeiro Porto Maravilha

4 out of 5
Intercity Rio de Janeiro Porto Maravilha
RUA CORDEIRO DA GRACA, 598, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 458 reviews" "
Rating 8 - Good. 130 out of 458 reviews" "
Rating 6 - Okay. 50 out of 458 reviews" "
Rating 4 - Poor. 14 out of 458 reviews" "
Rating 2 - Terrible. 16 out of 458 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Troy Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be 5 stars if the area around the hotel was safe but the guards in front of the hotel made me always feel safe whenever I was in the hotel .
Stayed 11 nights in Feb 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Feb 2024

4/10 Poor

Szymon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room booked for 3 ppl had two towels and two pillows, no soaps in bathroom, wifi is there, just is, bcus it works like dial internet from 90s, phone to contact front desk worked as well as wifi, so each time we had to make a trip downstairs, check-in & one more stuff member from parking acted like we are a huge inconvenience & are bothering them just by being there. place went downhill, not recommended
Stayed 1 night in Feb 2024

8/10 Good

george

Travelled with partner
Liked: Staff & service
Disliked: Amenities
near the harbor in an iffy neighborhood but convenient for uber to the airport as there is almost no accomodation nearer..
Stayed 1 night in Jan 2024

4/10 Poor

Samuel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jujay

Travelled with partner
The location of the hotel was not great for safety. The hotel also did not look like it had been cleaned for a year. The room was worn and needs a major renovation.
Stayed 1 night in Jan 2024

4/10 Poor

Thomas, Newport

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Close to Rios domestic airport SDU
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew, Abu Dhabi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new in the area. Area is up and coming, but is in an old part of the city. Lots of new construction around to better the area. Is 5 to 10 min drive to city center. Nothing in walking distance. Staff were very friendly. Hotel is clean and being maintained well.
Stayed 1 night in Dec 2023

10/10 Excellent

Irai, Boston

Delícia
Stayed 1 night in Dec 2023

8/10 Good

Mahalakshmi, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Chenchao, Glassboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very close to the bus station. If you plan to take the bus the next day, it can be a great option for you. No restaurtants close to that place, so the best option is to use the hotel's cafe for dinner (buffet), which is not that bad. I was very surprised to see how many customers eating dinner at a hotel cafe! Due to the short distance to the bus station, it is not a very safe place with some traffic jams all the time. Overall, if your goal is to take a bus, it is a good choice.
Stayed 2 nights in Nov 2023

4/10 Poor

Brooke E.

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Mariela

Liked: Staff & service, amenities, property conditions & facilities
Están lindas las instalaciones aunque les hace falta poner atención en temas como los dispensadores de jabón de manos y cuerpo, el área donde se encuentra es bastante feo, el servicio muy bueno.
Stayed 1 night in Nov 2023

8/10 Good

Lucia, New Haven

Travelled with partner
Liked: Cleanliness, staff & service
I expected the area to be developing and at least have nearby restaurants, but there was nothing it was a ghost town. The actual hotel is nice, but has electrical issues. I had to get a new key to open the door and could barely charge my phone. I had to run in adding a friend to my room and they charged him erroneously and I couldn’t get them to reimburse him and charge me which I thought was tacky. so yeah, I find some Brazilian process is tacky and this hotel had some quirks.
Stayed 1 night in Aug 2023

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities
Always stayed here from 2018-19-20 for 6-10 weeks at a time for work. Since then, the three years that have passed , it is jaded . Lifts are not reliable , no WiFi on the roof by the pool, which always used to work, and WiFi only works in some of the rooms and mostly only if you sit close to the door . Room key becomes blocked if it touches phone or other cards , had to return to reception 20 times in 3 weeks due to the same issue . Needs updating as 2018-20 it was great
Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Convenient location and it has everything you need.
Stayed 1 night in Apr 2023
Response from Shayna Nunes - Líder de Recepção on 15 Sept,2023
Thank you very much for evaluating us, we hope to welcome you back soon.Sincerely, Shayna Nunes - Reception Leader.

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Attendants were helpful and accommodating.
Stayed 3 nights in May 2023
Response from Henrique Castilho - Gerente Operacional on 18 May,2023
Dear Kevin, thank you for choosing the Intercity Hotels. We are glad that you had a nice experience with us. We hope see you soon.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was okay but not quite as good as other places we stayed in Rio.
Stayed 2 nights in Mar 2023
Response from Shayna Nunes - Líder de Recepção on 15 Sept,2023
Hello Mr. Jonathan. Thank you for evaluating us and we hope to welcome you again soon. Sincerely, Shayna Nunes - Reception Leader.

10/10 Excellent

Heather Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during carnival. The hotel is nice, good breakfast every morning, nice view of the port, drinks and food were delicious. I loved the rooftop pool with a 360 view. Everyone was so nice and extremely helpful with all of our questions.
Stayed 8 nights in Feb 2023
Response from Shayna Nunes - Líder de Recepção on 15 Sept,2023
Hello, Miss Heather, thank you for evaluating us and we hope to welcome you again soon. Sincerely, Shayna Nunes - Reception Leader.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
returning happy customer
second time staying @ this hotel during this trip indicates how nice it is to stay there lovely aparthotel a bit off the beaten track from all the touristy places but easy to get about the area if you are comfortable using the tram o/ metro systems if not uber is cheap in Rio pros - modern hotel , spotlessly clean , friendly staff , big rooms , big bed , lovely hot clean shower & toilet area decent buffet breakfast cons - bit out of the way if you are uncomfortable using public transport , cable tv very limited english language channels
Stayed 2 nights in Jan 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
returning customer
wonderful hotel slightly out of the way in a fairly run down looking area that is actually very safe & close to the VLT ( tram) system that serves part of Rio pros - lovely good sized modern room with great shower / toilet facilities separate , very clean & modern, friendly helpful staff decent breakfast buffet with plenty of choice hotel afforded me early checkin & late checkout which helped immensely cons - if you are not prepared to use the Tram or Metro systyems the hotel is a little bit isolated from all the tourist attractions therefore youll spend more on taxis or uber gettting around cable tv very few english language channels overpriced around the new year period but thats Rio in general will return again on next visit to Rio
Stayed 3 nights in Dec 2022

8/10 Good

Steve, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food service was good.

10/10 Excellent

lynnette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tried to accommodate us every time we had a question. Nothing was too toughfor them. Got an interpreter when necessary. Always with a smile

10/10 Excellent

ZOHREH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Shayna Nunes on 27 Jul,2023
Olá Zohreh, agradecemos por nos avaliar e esperamos poder recebê-lo novamente em breve. Atenciosamente, Shayna Nunes - líder de recepção.

4/10 Poor

Sheilla

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Less than average Service
My room was not cleaned for 2 consecutive days. The TV malfunctioned and I could not turn it off, I spent half the night awake as the hotel staff did not come to assist me after I requested them. The check in staff was not very considerate.
Stayed 8 nights in Nov 2022

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was clean but they closed the restaurant early … the day they have a bar but it’s closed
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice modern building, except faulty electricity, room service menu needs an update and with fresher options
Stayed 1 night in Feb 2020
Response from Samuel Ribeiro on 29 Mar,2020
Olá! Como é bom saber que atingimos as suas expectativas! Obrigada por nos avaliar. Até logo!

10/10 Excellent

Thabiso

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020
Response from Samuel Ribeiro on 29 Mar,2020
Olá, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-l omuito em breve em nosso hotel!

10/10 Excellent

Greg, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Staff was very professional and kind. The daily breakfast was great!
Stayed 7 nights in Feb 2020
Response from Samuel Ribeiro on 29 Mar,2020
Olá Greg, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-lomuito em breve em nosso hotel!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but extremely noisy
The hotel staff and accommodations were great. The room was clean and just as the pictures showed. The problem was that starting at about 10 pm there was a bar a few blocks away that started blasting music so loud that it sounded like it was in the room next door. We had to leave to catch a bus the following morning at 4:30 am and it was still going. Needless to say, great hotel but if we can’t sleep, it’s kind of pointless.
Stayed 1 night in Feb 2020
Response from Samuel Ribeiro on 29 Feb,2020
Hello! Thank you for taking the time to evaluate our hotel. See you later! Samuel Ribeiro

6/10 Okay

BJ

Business traveller
Liked: Cleanliness, staff & service, amenities
My honest opinion about Hotel Intercity. First, the Front desk staff, room service and cleaning staff were excellent and very helpful. The hotel is very nice, modern and the room was very spacious- larger than it appeared in the photos. Rooftop lounge and pool are excellent with a great 360 degree view. Fitness center has everything you need. Overall I was pleased with these aspects of the hotel. Now for the negatives. The hotel is located in a distressed area of the city with abandoned buildings surrounding it. They probably built the hotel here thinking that the redevelopment that was happening about a mile away near the Port would make its way to the hotel, but with the financial crisis in Brazil, development has stopped. In short, it’s an oasis in the middle of an undeveloped part of town. There is absolutely nothing to do or see in th area, not even a store or pharmacy. I was here during Carnaval, and with the VLT train virtually shut down, it was very difficult to get a Taxi or rideshare car to and from the area. The electricity is 220 volts only and somewhat unreliable. I had problems charging some of my gear. Would I stay here again, probably not, but that has more to with the location and access than the hotel itself. Oh, I can’t leave out about the food. - mostly inedible, overcooked and chewy. I did not enjoy the room service menu at all - but if you need an inexpensive place to stay that is modern and well staffed this may work for you
Stayed 5 nights in Feb 2020
Response from Samuel Ribeiro on 29 Feb,2020
Hello! Thank you for taking the time to evaluate our hotel. See you later!

8/10 Good

Jesmin

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay staff is nice try to stay upper floor for a good view
Stayed 1 night in Jan 2020
Response from Samuel Ribeiro on 29 Jan,2020
Hi Jesmin! Thank you for taking the time to evaluate our hotel. See you later! Samuel Ribeiro

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first time there but will return
lovely hotel with wonderful staff in downtown Rio pros - room size big for south america ,lovely big shower area , helpful & professional reception & front door staff , modern facilities , extremely clean only 150 yards to nearest VLT(tram) station , wifi good in hotel cons - area does not look safe to the naked eye but i experienced no problems, no convience stores within walking distance to hotel..
Stayed 5 nights in Dec 2019
Response from Samuel Ribeiro on 29 Jan,2020
Hi Gary! Thank you for taking the time to evaluate our hotel. See you later! Samuel Ribeiro

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Everything we needed for a one night stop over. The staff were really friendly and helpful
Stayed 1 night in Jan 2020
Response from Samuel Ribeiro on 11 Jan,2020
Hi, Thank you for taking the time to rate our hotel.

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good service and food
Stayed 1 night in Dec 2019
Response from Samuel Ribeiro on 11 Jan,2020
Hi, Thank you for taking the time to rate our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, fine room, pool area on roof. Only drawback was the area it's in. Run down and under development, but that will come in due course. Excellent for the price.
Stayed 1 night in Nov 2019
Response from Samuel Ribeiro on 26 Dec,2019
Hello Samuel! Thank you for taking the time to rate our hotel. See you later!

10/10 Excellent

Henry

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Ótimo custo-beneficio
Dei 5 estrelas pq o custo-beneficio foi muito bom. O quarto é espaçoso, o ar condicionado funcionava bem, e a cama é confortável com lençol bem legal. A vista foi boa também. O café da manhã gostei bastante. O que pode melhorar foi a limpeza do quarto (tinha toalhas e pia suja quando entrei no quarto), o cofre não funcionava, o Wifi muito lento, e a área do hotel não muito atraente. Mas o quarto foi tão legal considerando o preço pago, que dei 5 estrelas mesmo.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff takes care of you as if you are unique. This stay has good memories to me.
Stayed 14 nights in Jul 2019
Response from Samuel Ribeiro on 6 Aug,2019
Hi . Thank you for sharing about your stay. Samuel RIbeiro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the pricey early-checkin fee
Stayed 1 night in Jul 2019
Response from Samuel Ribeiro on 10 Jul,2019
Hi, Thanks for taking the time to share your feedback. Samuel Ribeiro

10/10 Excellent

CFeliciano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The breakfast was GREAT!! It had everything you could ask for. Couldn't have picked a better hotel.
Stayed 3 nights in Jun 2019
Response from Samuel Ribeiro on 10 Jul,2019
Hi CF eliciano, Thanks for taking the time to share your feedback. Samuel Ribeiro

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Samuel Ribeiro on 29 Mar,2020
Olá, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-lo muito em breve em nosso hotel!

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Samuel Ribeiro on 26 Jun,2019
Olá, Obrigado por dedicar um tempo para avaliar o nosso hotel. Até breve! Samuel Ribeiro

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice new hotel
This is a great hotel to stay at, it’s nice and new, with great facilities. An amazing top floor pool with an amazing view, and actually a good size gym. A gym that can be called a gym. The area isn’t the best, as it’s kinda away from things, no local stores but taxis & Uber’s are cheap so you can get around Rio. I booked this hotel as it wanted to be close to the airport As it was my last night in Rio. All in all, I would def recommend this hotel if you want to be close to the airport or be away from all the hustle and noise.
Stayed 1 night in May 2019
Response from Samuel Ribeiro on 14 May,2019
Hi Philip, Thanks for taking the time to share your feedback. Samuel Ribeiro

10/10 Excellent

Jenny, NH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool is amazing. The breakfast in the morning as well. All staff were welcoming. Front desk staff understood and spoke English! Great place. Not too far from a lot of places to visit in Rio!
Stayed 5 nights in Apr 2019
Response from Samuel Ribeiro on 14 May,2019
Hi Jenny, Thanks for taking the time to share your feedback. Samuel Ribeiro

8/10 Good

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Samuel Ribeiro on 14 May,2019
Olá Paulo, obrigado por dedicar um tempo para compartilhar o seu feedback. Até breve! Samuel Ribeiro

10/10 Excellent

Yggor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Samuel Ribeiro on 14 May,2019
Olá , obrigado por dedicar um tempo para compartilhar o seu feedback. Samuel Ribeiro

8/10 Good

Walber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walber
o hotel foi bom pelo preço, o que fez a diferença foi o atendimento da natália, uma ótima funcionária atenciosa, educada, simpática lógico que indico o hotel e com certeza as voltar ao rio será meu local de hospedar, mais uma vez o que fez a diferença foi o atendimento competente da natália.
Stayed 2 nights in Mar 2019
Response from Samuel Ribeiro on 29 Mar,2020
Olá Walber, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-lo muito em breve em nosso hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Samuel Ribeiro on 29 Mar,2020
Olá, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-lo muito em breve em nosso hotel!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
We had a pleasant and restful one-night stay at this hotel that offers a rooftop swimming pool with a 360-degree view of the city and is only steps from the bus station and in close proximity to the Museum of Tomorrow, Cinelandia and the domestic, Santos Dumont airport. We especially enjoyed the breakfast buffet in the morning. Good value for your money. Ask for (blue) pool towels at the time of check-in!!
Stayed 1 night in Feb 2019
Response from Samuel Ribeiro on 29 Mar,2020
Olá, obrigado por dedicar um tempo para compartilhar sua avaliação a respeito do nosso hotel. Esperamos recebê-lo muito em breve em nosso hotel!