Free daily on-the-go breakfast

Reviews of Days Inn by Wyndham San Francisco - Lombard

2 out of 5
Days Inn by Wyndham San Francisco - Lombard
2358 Lombard St, San Francisco, CA

Reviews

6.6
Rating 10 - Excellent. 199 out of 1005 reviews" "
Rating 8 - Good. 278 out of 1005 reviews" "
Rating 6 - Okay. 251 out of 1005 reviews" "
Rating 4 - Poor. 154 out of 1005 reviews" "
Rating 2 - Terrible. 123 out of 1005 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, but the only thing that bothered me was that the people in the room next to us were fairly loud. Could have been more quiet.
Stayed 6 nights in Mar 2024
Response from Customer Care Team on 25 Mar,2024
Dear Nicole, thank you for choosing to stay with us. We apologize for any inconvenience caused by noise disturbances from neighboring guests. Your feedback is important to us, and we will work to address this issue to ensure a more peaceful environment for all our guests. We appreciate your understanding, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Customer Care Team

8/10 Good

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was as viewed in the pictures (aside from the lobby which was different & small). Our room was just like the pictures. Everything seemed well taken care of. Parking was nice being tucked into the hotel like it is. A bit of a walk to the warf but lots to explore in the area. We didn’t bother with the breakfast as it was just muffins and juice, not much of a breakfast but there are good bagel and breakfast places close by. Good hotel for the price and convenience of a one night stay passing through. Definitely would stay here again next time we stop in San Fran.
Response from Customer Care Team on 25 Mar,2024
Dear Jasmin, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed your room, appreciated the location, felt satisfied with the parking, and found the property well-maintained. Your feedback regarding the breakfast options is duly noted, and we will consider ways to enhance this offering for our guests. We're glad to hear that you found our prices and services reasonably good for a short stay and that you would visit us again. It was a pleasure to host you, and we look forward to having you back many more times.Best Regards,Customer Care Team

10/10 Excellent

Esteban Luna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here very much. Will consider staying here again in the future.
Stayed 3 nights in Feb 2024
Response from Front Desk - Days Inn Lombard on 26 Feb,2024
Dear Esteban,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We look forward to seeing you again on your next stay with us!!!Have a Bright-Filled Day

2/10 Terrible

Kristen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked in we noticed the plaster pieces and dust on head boards of beds. The dresser looked like it was brought in from the street. It was dirty and missing a handle and they placed towels and extra blankets in the other, so that was useless . The dresser was placed under the clothes hanging area, there was no closet, so you could not use that to hang things. I woke up with a slight rash on chest and face, and the bed was so hard my hips hurt for 2 days. I took a shower to have my friend take one after and found 2 dirty bandages on top shelf, I’m short so I didn’t catch that, I was absolutely disgusted. Than we saw the cleaning lady clean the coffee maker from the spicket from outside. Needless to say we only spent one night and found a better place.
Response from Customer Care Team on 2 Feb,2024
Dear Kristen, we appreciate you taking the time to provide feedback on your recent stay. We sincerely apologize for the inconveniences you experienced. It is disheartening to hear about the issues with cleanliness and the condition of your room. Rest assured that we take your concerns seriously, and we will handle them with our housekeeping team to ensure this doesn't happen in the future. We regret that your overall experience fell short of your expectations. If there's anything specific you'd like to share or discuss further, please feel free to contact us directly. We hope you'll give us another opportunity to exceed your expectations on a future visit.Best Regards,Customer Care Team

6/10 Okay

Vanessa

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Front Desk - Days Inn Lombard on 18 Jan,2024
Dear Vanessa,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing your return to our beautiful city!Have a Bright-Filled Day

10/10 Excellent

ANDREW

Stayed 3 nights in Jan 2024
Response from Front Desk - Days Inn Lombard on 16 Jan,2024
Dear Andrew,Thank you so much for choosing Days Inn Lombard! We appreciate your feedback. We hope to see you again soon on your return to our beautiful city!Have a Bright-Filled Day

2/10 Terrible

Margarita

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was a light right outside my room that brightened my room all night. Could not sleep at all!!!
Stayed 1 night in Jan 2024
Response from Front Desk - Days Inn Lombard on 14 Jan,2024
Dear Margarita,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

8/10 Good

Hazel, Fresno

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Front Desk - Days Inn Lombard on 14 Jan,2024
Dear Hazel,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

8/10 Good

Kenny, Campbell

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Front Desk - Days Inn Lombard on 14 Jan,2024
Dear Kenny,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

10/10 Excellent

amy

Stayed 2 nights in Jan 2024
Response from Customer Care Team on 31 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Steven, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 12 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Doris

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Customer Care Team on 9 Jan,2024
Dear Doris, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Days Inn San Francisco, and we shall not disappoint!Best Regards,Customer Care Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan,2024
Dear Mary, we are thankful for giving our hotel a splendid rating for our lovely staff services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

2/10 Terrible

Lutfor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied on advertising that they do breakfast. This hotel looks like 100 years old. Very small room. I am sure you will not have any help from customer service lady. There is a another hotel just 2 minutes on the same road, cannot remember the name but something looks like 'cow' type. It is cheaper, customer service is awesome, big room. So if you want to waste your money you are welcome to come this hotel. This is a honest review based on my experience. Thank you
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 2 Jan,2024
Dear Lutfor, we are genuinely sorry to hear that your experience did not meet your expectations. Our sincere apologies for any misunderstanding regarding breakfast; we will review our advertising to ensure accurate information is provided. We regret that the size of the room and the level of service fell short of your standards. Please know that we take your feedback seriously, and we will address the issues raised to enhance the overall guest experience. We are thankful to you for sharing your honest review, as they help us identify areas of improvement for our hotel. Allow us to make the necessary changes and upgrade the quality of our guest experience. We gladly hope for the chance to serve you again soon and provide you with a spectacular Days Inn guest experience in all aspects!Best Regards,Customer Care Team

10/10 Excellent

Gurjant

Stayed 1 night in Dec 2023
Response from Customer Care Team on 28 Dec,2023
Dear Gurjant, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn San Francisco. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team

6/10 Okay

alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was ok but the beds. OMG! Sucked . Super hard
Stayed 1 night in Dec 2023
Response from Customer Care Team on 28 Dec,2023
Dear Alexandria, thank you for sharing your thoughts about your recent stay with us. We're pleased to hear that you found our place okay, but we're truly sorry to learn about your discomfort with the beds. Our sincere apologies for the inconvenience caused by the hardness of the mattresses. We understand the importance of a good night's sleep, and we will be addressing this issue promptly to ensure a more comfortable experience for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Best Regards,Customer Care Team

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service
The property/rooms are old but clean. The area is a bit sketchy but there were restaurants close by. Phat Thai was next door and very good! Walgreens was just a couple blocks and that was nice to be able to grab things we needed. If you are expecting a decent breakfast— don’t get your hopes up. They had coffee and juice and granola bars in the office which has room for 2-3 people to stand and grab something. For a tasty breakfast you’ll need to go to Walgreens for a better selection. It was a good place to stay for 1-2 nights if you just need somewhere to sleep. My mom needed to be on the main level— no stairs— and they were wonderful to change our rooms.
Response from Front Desk - Days Inn Lombard on 13 Feb,2024
Dear Linda,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback, and hope to see you again on your return to our beautiful city.Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 28 Dec,2023
Dear Richard, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Days Inn San Francisco on your next visit!Best Regards,Customer Care Team

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Care Team on 28 Dec,2023
Hey Ashok, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Days Inn San Francisco!Best Regards,Customer Care Team

10/10 Excellent

Kristanya Femela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk - Days Inn Lombard on 24 Dec,2023
Dear Kristanya,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tough neighborhood. I think the property does the best it can under the circumstances
Stayed 2 nights in Dec 2023
Response from Front Desk - Days Inn Lombard on 18 Dec,2023
Dear Stephen,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Dec 2023
Response from Front Desk - Days Inn Lombard on 9 Dec,2023
Dear Jae,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was super duper! try to get a room farther away from Lombard st. as it can be noisy.
Stayed 1 night in Dec 2023
Response from Front Desk - Days Inn Lombard on 9 Dec,2023
Dear Guest,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and close to everything downtown SF.
Stayed 3 nights in Nov 2023
Response from Front Desk - Days Inn Lombard on 3 Dec,2023
Dear Hilda,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We hope to see you again on your return to our beautiful city!Have a Bright-Filled Day,Front Desk - Days Inn Lombard

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
LOCATION
Stayed 4 nights in Nov 2023
Response from Front Desk - Days Inn Lombard on 28 Nov,2023
Dear Tim,Thank you for choosing Days Inn Lombard of San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 28 Nov,2023
Dear Luis, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

10/10 Excellent

joseph mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd 8 day stay here at days inn on lombard in San Francisco. The staff are friendly and the rooms are clean and include microwave and mini-fride. The area is well lighted at night and the breakfast includes kind bars, fruit, coffee, orange and apple juice. 5 stars.
Stayed 7 nights in Nov 2023
Response from Front Desk - Days Inn Lombard on 13 Nov,2023
Dear Joseph, Thank you so much for choosing Days Inn Lombard for your stay in San Francisco. We are delighted to hear that your stay with us was satisfactory! We hope to see you again soon on your next visit to our beautiful city!Have a Bright-Filled Day,Front Desk - Days Inn Lombard

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Very fortunate to receive room 104 on the first floor. My bladder was calmed when the Hotel manager replied "go" I will take care of the papers at this end. Thank You, extremely professional
Stayed 1 night in Nov 2023
Response from Front Desk Days Inn Lombard on 13 Nov,2023
Dear Mariya,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and are delighted to hear that our staff was able to assist you with your needs!We hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent San Francisco stay
Perfectly located, very clean but old! Would recommend strongly but the “breakfast” is not breakfast at all. It is coffee, juice, bananas and granola health bars. Would definitely book and go back for the rest though :-))
Stayed 7 nights in Nov 2023
Response from Front Desk Days Inn Lombard on 11 Nov,2023
Dear Eric,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback!We are delighted to hear that your stay was satisfactory. We will do our best to improve our services to better serve your needs!We hope to you see you again on your return to San Francisco!Have a Bright-Filled Day,Front Desk Days Inn Lombard

10/10 Excellent

Miguel Angel Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk Days Inn Lombard on 11 Nov,2023
Dear Miguel,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you on your return to our beautiful city!!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 Okay

Harley

Liked: Cleanliness, property conditions & facilities
Very basic.
Stayed 2 nights in Oct 2023
Response from Front Desk Days Inn Lombard on 6 Nov,2023
Hi Harley,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 Okay

Gloria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
Four of us were on a 9-day road-trip in California. This was one of our most disappointing stays. We expected street noise (right on Lombard) but it was much worse than expected. So-called “breakfast” isn’t really so—we ended up walking down the street to Mel’s Diner. One of our rooms had replaced the toilet. It stuck out into the doorway. See the photo. But what really shocked me was that when we returned from breakfast, well before checkout time—with all our personal items still in the room—maids had already entered the rooms to change beds etc!
Stayed 1 night in Oct 2023
Response from Front Desk Days Inn Lombard on 31 Oct,2023
Dear Gloria,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback. We apologize for the occurrences that you’ve experienced. We want you to know that we do our very best to keep within brand standards to make sure each and everything guest is satisfied. As for the breakfast, it comprises of what our franchise offers: KIND cereal bars, fresh bananas, dispensed Minute Maid juices (Apple & Orange), Folger’s brewed coffee, Swiss Miss Instant Hot Cocoa, & Lipton Tea Bags. As a 2-star hotel, this is what we have to offer…As for the toilet in your room, it was not recently replaced….it is however, a designed fault within the building and that specific unit. Unfortunately, this flaw has been around before our acquisition of the property… We deeply apologize for this occurrence…In terms of our housekeeping, our staff is told to begin cleaning vacant rooms at 11am meaning those that are sold with no one inside, and those that have been checked out… For those that have been checked-in, staff are trained to knock on those units’ doors to see if any guest is inside to not create a disturbance. However, we provided door hangers, stating, “DO NOT DISTURB,” for all rooms to indicate to our staff to not enter the quarters. If no door hanger is seen on the front door of the unit or if no one answers to the knock of housekeeping, then our staff will enter the room to provide service for housekeeping. Thank you so much again for your stay, we hope to see you again soon on your return to San Francisco!Front Desk Days Inn Lombard

2/10 Terrible

Lynn

Stayed 1 night in Oct 2023
Response from Front Desk Days Inn Lombard on 31 Oct,2023
Dear Lynn,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback and look forward to your next stay with us!!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 Okay

Alex

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
The hotel itself has many issues. The hotel is only open 8-10. What hotel advertises breakfast but then doesn’t start it till 8. Our room was terrible. There’s zero water pressure, the bathroom door didn’t shut, there was mold and mildew in the shower/sink, the light outside was so bright it lights up the room at night, there’s no curtains only shutters, etc. The location itself is good. It’s a nice area close to the bay and lots of trendy restaurants.
Stayed 4 nights in Oct 2023
Response from Front Desk Days Inn Lombard on 18 Oct,2023
Dear Alex,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We are open 24/7. Our night window is available after hours as well, if there is anything needed be!Our breakfast comprises of our brand standard of: KIND cereal bars, Folger's Hot Coffee, Lipton Tea Bags, SwissMiss Hot Instant Cocoa, Dispensed Minute Maid Juices (Orange & Apple), fresh weekly delivered ripend bananas.As for the issues with your unit, we will thoroughly investigate, and repair the necessities, making sure you don't experience such issues again. Thank you for bringing this to our attention!We thank you again for choosing us for your stay! We hope to see you again on your return to San Francisco!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities
This place was in a rundown condition. Room was filthy, unwashed, unswept floors. All door jams rotted and smelled of mould. Toilet only flushed after 4-5 attempts. Sink water took hours to drain. Furniture in badly used condition. Dust on every surface. Sheets and towels stained. Paint chipped and peeling. TV didn’t work. Lobby reeks of curry and staff are untrained and rude. AC/ Heater non working. Numerous bugs and insects in room. Parking abysmal. Room is NOT BY ANY MEANS ACCESSIBLE FOR HANDICAPPED. Manager/Owner rude and disrespectful. Looks like the hotel was occupied by the homeless during the Pandemic and has not been cleaned since. Cigarette burns on bed lined which was not changed between residents. Trash and debris left from pervious residents. Under the bed was used condoms and beer bottle caps. Being a non refundable payment, could not be refunded. Not one thing could be said about this premises. Rats in the parking lot. Just a complete horror.
Stayed 3 nights in Oct 2023
Response from General Manager on 16 Oct,2023
Dear ExpediaWe would like support on your behalf, as this review is completely out of line, without any proof... This person is merely on a vendetta to tarnish our hotel, and seek some sort of compensation...We want to point out this guest, and have other hotels be aware of this person, as we do not want other businesses to experience such mishap...We would like to point out that this is not done. Unfortunately, everything that is being claimed is simply false and baseless without any grounds of proof...On behalf of the entire hotel, we want to point out that this guest was being negligent, rude, and discrimatory towards our staff. The staff were only trying to give the best service possible, especially with the guest needing accessibility. We have been operating since 2006, and we HAVE ALWAYS been compliant with the ever changing ADA compliance laws of our state of California...We want to make sure our reputation is not tarnished, as we work through many difficulties to make sure our guests are happy...This guest has gone further to tarnish and disrupt our operations by contacting our Franchise in order to further the issue...Please disregard this guests statement whatsoever, as we don't want it to effect our future with our business...Thank you very much,General ManagerDays Inn Lombard - San Francisco

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk Days Inn Lombard on 16 Oct,2023
Dear Pierre,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We are extremely delighted that your experience was outstanding! We hope to see you again soon on your return to our beautiful city!Have a Bright-Filled Day, Front Desk Days Inn Lombard

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 2 nights in Sep 2023
Response from Front Desk Days Inn Lombard on 13 Oct,2023
Dear John,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

Inge

Stayed 1 night in Oct 2023
Response from Customer Care Team on 26 Oct,2023
Dear Inge, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Days Inn San Francisco in advance, and we'll book a perfect room for your vacation. Best Regards,Customer Care Team

8/10 Good

Oleg, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
really light breakfast... just banana and oats bar, wouldn't call it a breakfast more like snack. Very convenient in terms of parking, 50 min walk to the pier 33.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 26 Sept,2023
Dear Oleg, thank you for your feedback about our breakfast offerings. We understand your expectations, and we'll review our breakfast options to ensure they meet the needs of our guests. We're pleased to know you found our parking convenient and the location suitable for your plans. We hope to have the opportunity to welcome you back in the future.Best Regards,Customer Care Team

4/10 Poor

Kamlakar P

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I went to check out on September 20 morning. Door was locked with an instruction to ring the bell. I rang it many times, no response!!! I did not have access to breakfast area! Did not see staff around.
Stayed 2 nights in Sep 2023
Response from Front Desk Days Inn Lombard on 22 Sept,2023
Dear Kamlakar,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback. We will strive to make sure that no such occurrence happens again whatsoever. We hope to see you again on your next trip to San Francisco, as we would want to better serve you a satisfactory experience.Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

Stuart

Stayed 1 night in Sep 2023
Response from Customer Care Team on 5 Oct,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Parking was well lit and rooms were clean.
Stayed 2 nights in Sep 2023
Response from Front Desk Days Inn Lombard on 12 Sept,2023
Dear Joe,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We hope to see you again soon on your return to San Francisco!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

Kerry

Stayed 1 night in Sep 2023
Response from Customer Care Team on 4 Oct,2023
Dear Kerry, thank you for letting us know you had a great stay at Days Inn San Francisco. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Compy
Comfy, coffee in room the best for whole trip , handy for muni busses to get to Golden Gate Bridge , and other attraction . Good safe parking .
Stayed 4 nights in Sep 2023
Response from Front Desk Days Inn Lombard on 7 Sept,2023
Dear Philip,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have A Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable compared to other hotels.
Stayed 2 nights in Aug 2023
Response from Front Desk Days Inn Lombard on 6 Sept,2023
Dear Sanjay,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback and, look forward towards your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 Okay

Edna

Travelled with family
What i like was, they have their own parking space and accommodation of our car parked after checked out even though we paid extra for the parking . Bathroom smells bad.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 5 Sept,2023
Dear Edna, we're pleased to hear that you appreciated our parking facilities and the convenience of leaving your car after check-out. However, we apologize for the unpleasant bathroom odor; we will investigate and address this issue promptly. We value your feedback and hope to have the opportunity to serve you better in the future.Best Regards,Customer Care Team

6/10 Okay

Rick

Stayed 3 nights in Aug 2023
Response from Front Desk Days Inn Lombard on 31 Aug,2023
Dear Rick,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 Okay

tina

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Rooms need a deep clean!
Beds were comfortable and parking was good. The so called breakfast is just juice, coffee, granola bars and bananas. Rooms are in need of a deep clean. The dust was literally falling off in chunks from the door frames and lamps…
Stayed 3 nights in Aug 2023
Response from Front Desk Days Inn Lombard on 31 Aug,2023
Dear Tina,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback!As per policy, we serve the breakfast that is mentioned in your review. It is within our brand standards...As for the rooms not being clean up to your standards of satisfaction, we will look into this and adhere to the issue with a proper solution!Once again, thank you so much for choosing Days Inn Lombard for your stay in San Francisco. We hope to see you again on your return to San Francisco!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Customer Care Team on 22 Aug,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Murray

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast was not very good and other then that it was great and quite and safe
Stayed 7 nights in Aug 2023
Response from Front Desk Days Inn Lombard on 21 Aug,2023
Dear Murray,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! As per policy, we are a 2-star hotel, operating within brand standards, with breakfast on-the-go.Our breakfast consists of Folger's Hot Coffee, KIND cereal bars, Fresh Bananas, SwissMiss Hot Cocoa, Lipton Tea Bags, and Dispensed Minute Maid Juices (Orange & Apple). We are sorry if this did not meet your requirements for breakfast, but this is all we offer for the hotel.Once again, we thank you for choosing Days Inn Lombard for your stay in San Francisco, and hope to see you on your next stay with us!Have a Bright-Filled Day ,Front Desk Days Inn Lombard