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Reviews of Four Seasons Hotel San Francisco at Embarcadero

5 out of 5
Four Seasons Hotel San Francisco at Embarcadero
222 Sansome St, San Francisco, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 980 reviews" "
Rating 8 - Good. 128 out of 980 reviews" "
Rating 6 - Okay. 31 out of 980 reviews" "
Rating 4 - Poor. 30 out of 980 reviews" "
Rating 2 - Terrible. 10 out of 980 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, updated and very clean property with great amenities. 5 star through and through. Also a great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2024

10/10 Excellent

ANGELO, Kew Gardens

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The waiter, insiandian tall man , black hair, in the Orafo restaurant was so rude and unprofessional. He didn’t say hello and brought the check at the table without to even look at me. I strongly suggest the management to replace the position immediately.
Stayed 1 night in Mar 2024

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Edward, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of the city !! Convenient 7-11 and chase literally across the St, highly recommended will return
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel & Unmatched Service
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Enrique, San Diego

Stayed 2 nights in Jan 2024

10/10 Excellent

Min

Stayed 1 night in Dec 2023

10/10 Excellent

Marni

Stayed 1 night in Dec 2023

10/10 Excellent

Penelope

Stayed 1 night in Dec 2023

10/10 Excellent

Sultan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Lisa, Porterville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, great beds, fantastic staff. Missing the great bathtubs of the older downtown property. Bar menu is also excellent. The mushroom pasta is outstanding. We will be back…but oh how I miss a great bathtub.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucas S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super friendly staff
Stayed 3 nights in Dec 2023

8/10 Good

Lars Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Fangzhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Nov 2023
Response from IMP on 30 Nov,2023
Fangzhou, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always! Couldn’t ask for anything more!
Stayed 1 night in Nov 2023
Response from IMP on 30 Nov,2023
Gabrielle, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Nov 2023
Response from IMP on 30 Nov,2023
Dear Ahmed, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Joanna Bea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in San Francisco!
Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Joanna Bea, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Dear Michelle, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Great staff and service!
Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Stephanie, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Dear Jason, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great views
Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Dear Abraham, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Aditi

Stayed 3 nights in Oct 2023
Response from IMP on 30 Nov,2023
Dear Aditi, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from IMP on 30 Nov,2023
Dear Steven, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Manuel

Stayed 4 nights in Oct 2023
Response from IMP on 30 Nov,2023
Dear Manuel, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Sorin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Seasons remains the best of the best Thank you for an enjoyable stay
Stayed 4 nights in Oct 2023
Response from IMP on 19 Oct,2023
Sorin, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Chinedum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from IMP on 19 Oct,2023
Chinedum, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from IMP on 30 Nov,2023
Dear Robert, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

4/10 Poor

Kai

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Allan Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood not safe. I was harassed by a homeless guy when I went to buy something from a 7/11 store located directly from the hotel on Sansome street. The homeless person eventually took some stuff from the store and ran out. So many homeless and drug addicts roaming around the financial district of Embarcadero all the way to the Chinatown. Not safe in SF.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Amazing! I was treated like royalty, definitely the place to stay!
Stayed 2 nights in Oct 2023
Response from Xavier - Director of Sales & Marketing on 9 Oct,2023
Thank you Alberto! We hope you visit us again soon.

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 2 nights in Oct 2023
Response from Xavier - Director of Sales & Marketing on 9 Oct,2023
Chad, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from IMP on 6 Oct,2023
Dear Nicholas, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, comfortable and clean. We had a great view of the city. All of the staff we engaged with, from cleaning, the lounge to reception, were professional, courteous and helpful.
Stayed 1 night in Sep 2023
Response from IMP on 4 Oct,2023
Dear Leigh, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from IMP on 4 Oct,2023
Thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Liangchao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from IMP on 6 Oct,2023
Dear Liangchao, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was awesome
Stayed 1 night in Sep 2023
Response from IMP on 4 Oct,2023
Dear David, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Kay, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and property! Excellent bartender!
Stayed 2 nights in Sep 2023
Response from IMP on 4 Oct,2023
Dear Kay, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from IMP on 4 Oct,2023
Dear Nima, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with an awesome view. Staff service was quick and efficient.
Stayed 4 nights in Sep 2023
Response from IMP on 4 Oct,2023
Dear Steven, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Caroline Adrienne

Stayed 3 nights in Sep 2023
Response from -Xavier, Director of Sales & Marketing on 9 Oct,2023
Thanks for the review Caroline! We appreciate it.

10/10 Excellent

Hooman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from -Xavier, Director of Sales & Marketing on 18 Sept,2023
Dear Hooman, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Yevheniy, Sacramento

Stayed 1 night in Sep 2023
Response from IMP on 6 Oct,2023
Dear Yevheniy, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from -Xavier, Director of Sales & Marketing on 18 Sept,2023
Dear Mark, thank you for staying, and for the kind review! We look forward to having you with us again.

10/10 Excellent

dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the four season’s atands out amongst all hotels, sad that San Fran is falling apart.
Stayed 2 nights in Sep 2023
Response from -Xavier, Director of Sales & Marketing on 18 Sept,2023
Thank you for the positive hotel review Dominic! We're glad you stayed and hope to welcome you back.

10/10 Excellent

Bruce, North York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. I got the VIP service as soon as I got there. The restaurant was excellent too. The bar tender in the evening was super friendly and made great recos for wine to go with my steak. I’ll definitely go there again. There is a Starbucks near by a good bagel place but there isn’t much else. Also, the homeless live to go to the 7 eleven across the street. SF has to clean up their streets.
Stayed 4 nights in Sep 2023
Response from IMP on 4 Oct,2023
Dear Bruce, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.