Lobby

Reviews of Hotel Presidente

4 out of 5
Hotel Presidente
Avenida Central, Calle 7, San José, San Jose

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great way to end our trip.room and service allowed us to relax and reflect on our time in CR
Stayed 1 night in Mar 2024

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place if you need to stay in downtown San Jose. Property is safe and clean. Breakfast is great and rooftop is lovely for a drink or dessert.
Stayed 2 nights in Feb 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey helpful and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Geri, Atmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night in preparation to catch an early morning flight the next day. I didn't get the overall impression that San Jose would be safe at night for 2 women (we would prob look like easy targets for some of the things the guidebooks warn you about). But our stay here was nice only to be made much better by every single staff member we encountered. So helpful and courteous. Would absolutely stay here again or recommend to a friend traveling through.
Stayed 1 night in Feb 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic accommodations. Great location, safe parking and a great restaurant!
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Faiad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel. It is clean, staff are pleasant and it's in an area with many shops and conveniences. However, we really disliked their "No Guests Policy", which is why I cannot give it 5 stars. I understand not allowing overnight guests, but I don't think it's acceptable for a hotel to stop you from having guests in your room for a few hours. As long as you're not damaging the property or being too loud, I think hotels should let you enjoy the room that you paid for as you see fit without enforcing infantilizing policies. They inform you of this policy upon check-in, but at that point what choice do you have, really?
Stayed 2 nights in Jan 2024
Response from Daniel on 29 Jan,2024
TThank you for the review, Mr. Patrick. Our policy regarding visitors was set in place to ensure a secure and pleasant atmosphere for all our guests and staff. This is why we state it on our website, our reservation confirmation, and at check-in. Guests that prefer an establishment that does not have such a security measure are offered a complete refund, assistance with finding a suitable option, and even transportation to their selected lodging arrangement within San José.We respect everyone’s preferences but have decided to cater to those who prefer a safer, calmer, and cozier environment. We understand that we cannot meet the wishes and expectations of every traveler, as they are not always compatible with those of other travelers. That is why we offer full refunds and assistance so those who prefer another environment can find the right place and enjoy their stay while allowing others to enjoy theirs too.I hope you enjoy your visit to San José, and greatly appreciate your kind words about the hotel and our staff.

10/10 Excellent

Gregory, Burlington

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel was in a great location, and we had a very nice large room and an excellent large buffet breakfast. The hotel and our room actually looked better in person than the photos we saw on the website. Given the location and the quality of the hotel and the room and breakfast, the price was not expensive. Would be happy to stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool design, friendly and helpful staff. Lovely restaurant with a great outdoor seating, great service and fantastic food.
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location, reasonable price
Stayed 3 nights in Jan 2024

10/10 Excellent

Wilson

Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jan 2024

10/10 Excellent

Sylvia, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the unique vibe of the hotel's decor; the breakfast buffet was excellent; and the location was central and well located for our one-day stop in San Jose before our flight out.
Stayed 1 night in Dec 2023

10/10 Excellent

Ully

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, secure
An elegant hotel in the heart of downtown, proximate to shops and restaurants, with a professional and courteous staff, safe secure parking, and clean comfy rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in our room 419 didn’t drain completely causing a slip hazard.
Stayed 3 nights in Dec 2023
Response from Daniel on 27 Dec,2023
Thank you very much for your review and comment. These type of issues can occur sometimes, and it is very important to let the staff know as soon as they do. Our front desk is open 24/7, and there is always a manager on duty. Now that we have been made aware, we will resolve the issue immediately. We also provide non-slip mats and safety handles in every shower, just in case. Happy holidays!

10/10 Excellent

Victoria V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The breakfast was delicious. Even the dining room was artfully decorated. There was a secure parking next to the lobby. We loved the welcome platter with fruits and local desserts.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Stayed 3 nights in Dec 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Jose
The best staff!!! Extremely helpful!! Great location if you want to see downtown San Jose. National Theater a must see!
Stayed 4 nights in Dec 2023

8/10 Good

Lana, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryland

Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

subha

Stayed 1 night in Dec 2023

10/10 Excellent

Luke

Stayed 1 night in Dec 2023

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2023

8/10 Good

Swayambita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

MARTSELLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Leopold, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check in were friendly and competent, but there was a bit of a wait for the room. Other than that, the hotel is nice and clean and modern, particularly compared to some other properties in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Klodjan

Stayed 1 night in Dec 2023

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room upgrade. LOVED the shower with a skylight. Breakfast was very tasty.
Stayed 1 night in Nov 2023

8/10 Good

Felipe

Stayed 2 nights in Nov 2023

8/10 Good

Rizmari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick
Stayed 1 night in Nov 2023

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great unique hotel.
What a great unique hotel. Loved the breakfast, comfortable bed and service. Thank you!
Stayed 2 nights in Nov 2023

8/10 Good

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem of a boutique hotel hidden behind an inauspicious entrance. Great for exploring San Jose on foot. Attentive staff and a good breakfast made the stay a pleasure
Stayed 1 night in Nov 2023

10/10 Excellent

Deanna

I was amazed at the pleasant front desk staff. And several hours later I went down to ask a question and the person remembered my name. The food in the rooftop restaurant was phenomenally delicious. And there is a 24 hour coffee station in the lobby. I’m not a big city person so being on the main Avenida is not a selling point for me, but the hotel is comfortable and the staff and service is top notch.
Stayed 1 night in Nov 2023

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, very clean. And absolutely so cute and full of character!
Stayed 1 night in Nov 2023

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 2 nights in Oct 2023

10/10 Excellent

Najat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to downtown
Stayed 2 nights in Oct 2023

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very secure hotel in the center of town. Very helpful staff and an amazing breakfast. Guards and gates. So many museums and cultural plazas and cathedrals and the Central Market were close by. I was a solo traveller and so I did not go out past dark, but that is my way of staying safe. I very much enjoyed my stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shawna

Stayed 2 nights in Oct 2023

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely staff
Room clean but does need updating. Nice sheets. Shower dreadful
Stayed 1 night in Oct 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff. Not many amenities.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023