Interior detail

Reviews of Varandas de Lisboa

4 out of 5
Varandas de Lisboa
Rua dos Bacalhoeiros 8, Lisbon, Lisboa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 581 reviews" "
Rating 8 - Good. 118 out of 581 reviews" "
Rating 6 - Okay. 38 out of 581 reviews" "
Rating 4 - Poor. 18 out of 581 reviews" "
Rating 2 - Terrible. 8 out of 581 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

doris, Valrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 1 night in Apr 2024
Response from Hugo Marçal - Operations Manager on 18 Apr,2024
Dear Doris,Thank you for your lovely review.It was a pleasure to receive you and we are waiting for your next visit!Best regards,

10/10 Excellent

Chanz

Liked: Cleanliness, staff & service
I love the location and how quiet the space!
Stayed 4 nights in Apr 2024
Response from Hugo Marçal - Operations Manager on 16 Apr,2024
Dear Chanz,Thank you for your review and kind words!We look forward to your next visit.

10/10 Excellent

Tolga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great location. Even they upgraded our room and welcomed very friendly. Highly recommended.
Stayed 2 nights in Apr 2024
Response from Hugo Marçal - Operations Manager on 6 Apr,2024
Dear Tolga,Thank you for your review and kind words about our Staff!We look forward to your next visit.Best regards,

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from Hugo Marçal - Operations Manager on 30 Mar,2024
Dear Michal,Thank you for your kind review!We look forward to your next visit.Best regards

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the heart of it all. The 2 bedroom family room was perfect for us. The staff were very helpful.
Stayed 1 night in Mar 2024
Response from Hugo Marçal - Operations Manager on 23 Mar,2024
Dear Andrea,Thank you for sharing your experience with us!It's fantastic to hear that our staff were able to assist you during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back to Varandas de Lisboa in the future!Best regards,

8/10 Good

Jerald, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find but it was an enjoyable stay. Could walk anywhere.
Stayed 3 nights in Mar 2024
Response from Hugo Marçal - Operations Manager on 23 Mar,2024
Dear Jerald,Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay at Varandas de Lisboa, despite the challenge of finding us.We appreciate your feedback and hope that the rest of your stay was enjoyable. Looking forward to welcoming you back!Best regards,

10/10 Excellent

silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location. Just remember cara can't get right up to either entrance, so you'll need to lug your bags through the streets and up a few steps once you're at the hotel. Not a big deal as several hotels in the historical areas are like that, but good to know especially if you're GPSing there.
Stayed 2 nights in Mar 2024
Response from Hugo Marçal - Operations Manager on 19 Mar,2024
Dear Silvia,Thank you for your review!Looking forward to your next visit.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, nice little place with several eateries outside. Staff were friendly, beds were comfortable and good location for us
Stayed 4 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 27 Feb,2024
Dear Michael,Thank you for taking the time to share your positive experience with us. Our staff is thrilled to be recognized for their friendliness!We're also proud to be situated in a historic building, contributing to the unique atmosphere of our establishment. Our aim is to provide a welcoming and family-friendly environment for our guests.Looking for your next visit.Best regards,

6/10 Okay

On

Travelled with family
Positives: Close to public transportation. Nice views. Negatives: Bathroom smells urine. Bathtub and bathroom have mold and stains. A generous 3 star.
Stayed 3 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 22 Feb,2024
Dear On,Thank you for taking the time to share your feedback. We sincerely apologise for the issues you encountered in the bathroom. Please rest assured that we take your comments seriously, and our team is working diligently to address and resolve these concerns. Guest satisfaction is our top priority.Thank you for choosing Varandas de Lisboa for your stay.Best regards,

10/10 Excellent

Shiu Lai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Feb 2024
Response from Hugo Marçal - Operations Manager on 20 Feb,2024
Dear Shiu,Thank you for your review!Looking forward to your next visit.

8/10 Good

Carmen

Liked: Property conditions & facilities
Staff was good and room and bathroom clean
Stayed 2 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 20 Feb,2024
Thank you for your feedback, Carmen! We're glad to hear that you found our staff to be friendly and accommodating, and that you appreciated the cleanliness of the room and bathroom. It's wonderful to know that you also felt like home during your stay. We value your input and hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Bethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean and good facilities. Good location
Stayed 3 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 17 Feb,2024
Thank you, Bethan, for your wonderful review! We're delighted to hear that you enjoyed your stay with us.Our historic building located in Alfama truly captures the essence of Lisbon's charm, and we're thrilled that you felt at home here. Our team takes great pride in providing friendly service and maintaining clean facilities for our guests. We hope to welcome you back soon for another memorable stay. Warm regards!"

8/10 Good

Kyle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was close to everything and it was relatively quiet being next to the city center. Although, in my room the A/C was not working, but the staff did try to fix the issue, and helped recommend excellent restaurants!
Stayed 1 night in Feb 2024
Response from Hugo Marçal - Operations Manager on 10 Feb,2024
Dear Kyle,Thank you for your feedback, We apologize for the inconvenience with the A/C in your room but are happy to know that our staff made efforts to assist you. We hope to welcome you back soon and provide you with an even better experience!

10/10 Excellent

Amber S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and felt it was centrally located to leave and go see a lot of things. Room was spacious and service exceeded expectations.
Stayed 2 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 7 Feb,2024
Dear Amber,Thank you for your feedback! We're delighted to hear that you enjoyed Varandas de Lisboa location.We strive to provide exceptional experiences for all our guests, and we're thrilled that we could make your stay memorable. We look forward to welcoming you back on your next visit!Best regards,

10/10 Excellent

Elyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, right near everything you could want to see and yet not too loud at night. Great stay, would come again
Stayed 3 nights in Feb 2024
Response from Hugo Marçal - Operations Manager on 7 Feb,2024
Hi Elyse,Thanks for your lovely review! We're thrilled you felt at home in our beautiful rooms.It's fantastic to hear you found everything clean and cozy. We'd love to have you back whenever you're in town!Best regards,

10/10 Excellent

Andres, Buenos Aires

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 4 nights in Jan 2024
Response from Hugo Marçal - Operations Manager on 3 Feb,2024
Dear Andres,Thank you for your review.We look forward to your next visit.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Staff is wonderful and helpful. Very clean. Having kitchens is great if you want to eat in or heat up a leftover. Great value!
Stayed 2 nights in Jan 2024
Response from Hugo Marçal - Operations Manager on 30 Jan,2024
Dear Robert,Thank your for your review. We're delighted to hear that you enjoyed your stay and found our property to be very nice. It's fantastic to know that our staff was wonderful and helpful and that you appreciated the cleanliness and the convenience of having kitchens in the rooms. We strive to provide great value for our guests, and we're thrilled that you found your experience to be just thatLooking forward to your next visit.

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and espacious apartment.
Stayed 2 nights in Jan 2024
Response from Hugo Marçal - Operations Manager on 16 Jan,2024
Dear Hector,Thank you for your review! We're delighted to hear that you enjoyed our excellent location and spacious apartment.We hope to welcome you back soon for another wonderful stay.Best regards,

8/10 Good

Keun

Stayed 4 nights in Jan 2024
Response from Hugo Marçal - Operations Manager on 10 Jan,2024
Dear KeunThank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our historic hotel.We hope to have the pleasure of hosting you again soon.

8/10 Good

Dong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hugo Marçal - Operations Manager on 10 Jan,2024
Dear Dong,Thank you for sharing your experience with us. It brings us great joy to know that the blend of our modern amenities and the rich history of our building made your visit memorable. Our team is dedicated to providing a unique and comfortable experience for our guests, and we are thrilled to hear that we achieved that during your stay.We look forward to welcoming you back for another memorable visit.

10/10 Excellent

YUICHI

Stayed 2 nights in Jan 2024
Response from Hugo Marçal - Operations Manager on 30 Jan,2024
Dear Yuichi,Thank you for your review.Looking forward to your next visit.

8/10 Good

Sandi

Stayed 3 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 5 Jan,2024
Dear Sandi,Thank you for your review.We look forward to your next visit.Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA to Lisbon
Great property. Close to the river, transportation and great restaurants.
View from window
One of the twin beds
Stayed 2 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 2 Jan,2024
Dear Guest,Thank you for your review.We are thrilled to hear that you enjoyed your stay at our property .We strive to provide a memorable experience for our guests, and it's rewarding to know that we met your expectations.Safe travels!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always present and friendly. Many restaurants within walking distance. Several right next door to the hotel. It is a shared bathroom hotel. If you are goos with that then no issue. The hotel keeps area exceptionally clean.
Stayed 5 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 29 Dec,2023
Dear James,Thank you for sharing your positive feedback about your stay with us! We're delighted that our staff's presence and friendliness left a positive impression on you. We're glad you found our shared bathroom facilities well-maintained. For guests who prefer more privacy, we also offer full apartments with private bathrooms, ensuring a comfortable and personalized experience.Creating a family-friendly environment is essential to us, and we're thrilled that it resonated with your experience. We look forward to your next visit.Best regards,

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varandas de Lisboa sets in a perfect location, with great transport link and lots of historical sites within walkable distance. The staff is very nice and helpful; they kindly offered help in accomodating young children and suggested lovely places to go and dine.
Stayed 3 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 29 Dec,2023
Dear Wendy,Thank you for taking the time to share your experience at Varandas de Lisboa! We're delighted that you found our location ideal, with convenient transport links and a wealth of historical sites nearby. It's our pleasure to offer a warm and accommodating environment!At Varandas de Lisboa, we strive to make our guests feel like they're at home. Our historic building adds a unique charm to the overall experience, and we're pleased it contributed to your time with us.We hope to welcome you back on your next visit to Lisbon!Best regards,

10/10 Excellent

Brian

Stayed 5 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 12 Dec,2023
Dear Brian,Thank you for taking the time to share your feedback about your recent stay with us. If there is anything specific you would like to share or any additional feedback you may have, please feel free to reach out. We value your input and always strive to enhance the guest experience.We can't wait to have the pleasure of hosting you again soon.Best regards,

6/10 Okay

Beverley

Travelled with group
Disliked: Property conditions & facilities
I booked this as it stated they had a lift which they did but you had to climb 2 flights of stairs to get to it. Otherwise you could walk out the back door down a steep hill. Either way was no good for people with mobility problems
Stayed 3 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 12 Dec,2023
Dear Beverley,Thank you for sharing your experience with us, and we appreciate your feedback. We apologize for any inconvenience you faced with accessing the lift during your stay.We want to inform you that, as part of our commitment to guest satisfaction, we send a message to all guests one day before their arrival. This message includes detailed instructions on the two entrances, one with a lift and the other with stairs. We understand the importance of providing clear information, especially for guests with mobility concerns, and we regret if there was any confusion in your case.In the future, please don't hesitate to reach out to our team if you have any specific concerns or if you require additional assistance.We apologize for any inconvenience caused and sincerely hope to have the opportunity to welcome you back for an improved experience.Best regards,

10/10 Excellent

Bettyann

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Response from Hugo Marçal - Operations Manager on 13 Feb,2024
Dear Bettyann,Thank you for your review!We look forward to your next visit.Best regards,

8/10 Good

Melody

Stayed 2 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 9 Dec,2023
Dear MelodyThank you for taking the time to share your feedback and provide ratings for your recent stay. It's our goal to ensure our guests feel at home and enjoy every aspect of their stay.We look forward to welcoming you back on your next visit to Lisbon.Best regards

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms with nice view, good location, and excellent and helpful staff. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Hugo Marçal - Operations Manager on 5 Dec,2023
Dear Shirley,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed your stay and found our rooms beautiful, with a nice view. Our team works hard to ensure that our guests have a memorable experience, and it's fantastic to hear that our staff's excellence and helpfulness stood out to you.We're delighted that our location added to the overall positive impression of your stay. Thank you again for choosing us, and safe travels!Best regards,

10/10 Excellent

Merry Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hugo Marçal - Operations Manager on 5 Dec,2023
Dear Merry Grace,Thank you for your review."We're delighted to hear you had a positive experience!

10/10 Excellent

Edwin

Travelled with group
Everything is perfect… Love it
Stayed 2 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 1 Dec,2023
Dear Edwin,Thank you for your review.We look forward to your next visit!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly helpful staff. Great views over the river.
Stayed 3 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 28 Nov,2023
Dear Peter,Thank you for your review!Best regards,

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The location was perfect, lots of beautiful locations within walking distance. I had a great stay here!
Stayed 1 night in Nov 2023
Response from Hugo Marçal - Operations Manager on 28 Nov,2023
Dear Tessa,Thank you for your review and kind words!We look forward to your next visit.Best regards,

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Friendly, helpful staff. Very clean and comfortable. Incredibly well located.
Stayed 3 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 24 Nov,2023
Dear Sharon,Thank you for the review.We look forward to your next visit.Best regards,

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
😀
Stayed 1 night in Nov 2023
Response from Hugo Marçal - Operations Manager on 24 Nov,2023
Dear Dean,Thank you for your review!Best regards,Hugo Marçal - Operations Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It’s in a very convenient location and very walkable. Lots of good food options around. The accommodations were nice too. I was worried about the separate washroom but that was never an issue. Abdul at the reception desk is great and really helpful.
Stayed 2 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 14 Nov,2023
Dear Ashley,Thank you for staying at Varandas de Lisboa.Our Team is delighted, especially Abdul, to know you had a great stay at our Historic Property.We look forward to your next visit.Best regards,

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room with a view. Wonderful coffee and pastry shop downstairs. Convenient location right near the river. Bus stop across the plaza.
Stayed 3 nights in Oct 2023
Response from Hugo Marçal - Operations Manager on 14 Nov,2023
Dear Laurie,Thank you for your review.We look forward to your next visit!Best regards

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 14 Nov,2023
Estimado Abel,Muito obrigado pela preferencia nas Varandas de Lisboa,Aguardamos uma visita em breve.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay. Its near the city, is at an affordable price, and has all the necessary amenities. Would stay again
Stayed 4 nights in Nov 2023
Response from Hugo Marçal - Operations Manager on 14 Nov,2023
Dear Daniel,Thank you for your review.We look forward to your next visit.

10/10 Excellent

Dennis

Liked: Staff & service, property conditions & facilities
Awesome location within walking distance of the downtown
Stayed 1 night in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Dennis,Thank you for the review.We look forward to your next visit!Best regards

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hotel in a great location
The stay was great overall and staff was very friendly. The room was very clean, comfortable and recently updated. Hotel was in a great location with an excellent coffee shop at the lower level. The only downside was that there isn't much noise insulation for the interior walls. The neighboring room had a child running up and down the hallway and crying which woke me up very early in the morning.
Stayed 1 night in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Daniel,Thank you for the review.We look forward to your next visit!Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staffs. Space clean room.
Stayed 1 night in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Guest,Thank you for the review.We look forward to your next visit!Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!
Stayed 3 nights in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear David,Thank you for the review.We look forward to your next visit!Best regards

10/10 Excellent

Kathryn L

Business traveller
Liked: Cleanliness, property conditions & facilities
Mara was so welcoming and helpful. She made feel so glad to be there.
Stayed 1 night in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Kathryn,Thank you for the review.We look forward to your next visit!Best regards

2/10 Terrible

Andreas

Stayed 2 nights in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Andreas,Thank you for the review.We are sad you haven't enjoyed your stay at Varandas de Lisboa.We hope you can give us another opportunity to be a good part of your memory during your stay in Lisbon.Best regards,

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Melody,Thank you for the review.We look forward to your next visit!Best regards

10/10 Excellent

RUTH

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Ruth,Thank you for your review.We look forward to your next visit!

8/10 Good

Ana Sofia Hilda Pearse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Ana,Thank you for your review.We look forward to your next visit!

10/10 Excellent

SHINHEe

Stayed 1 night in Oct 2023
Response from Hugo Marçal - Operations Manager on 31 Oct,2023
Dear Shinhee,Thank you for your review.We look forward to your next visit!