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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating

Get an overview of this hotel
Luxury hotel with 3 restaurants and ski-in/ski-out access

Popular property highlights

Pets allowed
Outdoor pool
Business centre
Laundry facilities
Smoke-free property

Location

Situated in the business district, this luxury hotel is within a 10-minute walk of Peru Plaza and Los Leones Golf Club. Bicentennial Park and Sculpture Park are also within 1 mile (2 km). El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.

Hotel features

This smoke-free hotel features 3 restaurants, ski-in/ski-out access and an outdoor pool. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site.

Room amenities

All 196 individually decorated rooms feature WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, W Santiago provides ski-in/ski-out access, a sauna and a fitness centre. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and A poolside bar. Public areas are equipped with wireless Internet access (surcharge).

This 5-star property offers access to a business centre. This luxury hotel also offers a nightclub, a rooftop terrace and spa services. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site parking is available (surcharge).

W Santiago is a smoke-free property.

  • Express check-in
  • Lift
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Conference space
  • Turkish bath/Hammam
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Nightclub
  • Spa services on site
  • Ski-in/ski-out access
  • Luggage storage
  • Number of restaurants - 3
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 196
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transport (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Washer/dryer
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • Spanish
  • Portuguese

Parking

Self parking (surcharge)

Room Amenities

W Santiago offers 196 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Santiago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Individually decorated
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Bathtub or shower
  • Number of bathrooms - 1
  • Washer/dryer
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Limited WiFi (surcharge) device count 3
  • Desk
  • Premium bedding
  • Slippers
  • iPod docking station

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and at the weekend between 6:30 AM and 11 AM.

W Santiago has 3 restaurants on site.

NoSo – This restaurant specialises in French cuisine.

Terraza – This restaurant specialises in local cuisine.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 11:30 AM

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 75.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CLP 60000 per pet, per day.
  • Dogs and cats only
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CLP 12500 and CLP 16500 per person (approximately)
  • Fee for in-room wireless Internet: CLP 7500 per day (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: CLP 6000 per day (rates may vary)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self-parking fee: CLP 10000.00 per day
  • Pet fee: CLP 60000 per pet, per day
  • Rollaway bed fee: CLP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel W Santiago
  • w Santiago Hotel Santiago

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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