Ratings based on 1,071 verified reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 18 Nov 2019
Comment from Hotel Management
19 Nov 2019 by ER, Hotel Management
Thank you!
5 out of 5
by a verified traveller from Canada

Posted 11 Nov 2019
Very friendly staff very clean facilities wonderful breakfast but definitely recommend it a little bit of a walk to the downtown popular areas But exercise is good so it was no problem
Comment from Hotel Management
12 Nov 2019 by Elsa, Hotel Management
We appreciate your preference!
5 out of 5
by a verified traveller

Posted 3 Nov 2019
Very clean, spacious room. Excellent location. Staff extremely helpful .
Comment from Hotel Management
4 Nov 2019 by ER, Hotel Management
Thank you!
4 out of 5
by a verified traveller from San Francisco

Posted 31 Oct 2019
Location is excellent, in the heart of upscale shopping district, steps from metro station and SC easy walk to Baxia/Chiado/Barrio Aalto areas. Restaurant and bar were very nice with above average food and service. All the staff at the front desk were very friendly and helpful with advising us on navigating metro and making day trips from Lisbon to Fátima Porto Cascais/Belém and Sintra. I would strong recommend this hotel to first time Lisbon visitors.
Comment from Hotel Management
4 Nov 2019 by ER, Hotel Management
We appreciate your preference!
5 out of 5
by a verified traveller

Posted 29 Oct 2019
A very pleasant hotel for a short weekend break. It’s situated right next to the metro, about 25 minutes from the airport and 7 minutes from the historic centre. The room was a good price for the level of comfort. Breakfast was varied and to cope with increased footfall, they had opened a second room and a second buffet which made things much more civilised. Certainly none of the issues others on here have faced. The bar Blu offers food in a very comfortable dining area. The staff are very friendly and cannot do enough for you.
Comment from Hotel Management
30 Oct 2019 by ER, Hotel Management
Thank you for letting us know. We try to improve every day our service. Look forward to welcoming you again.
5 out of 5
by a verified traveller

Posted 15 Oct 2019
Comment from Hotel Management
21 Oct 2019 by ER, Hotel Management
Thank you!
5 out of 5
by a verified traveller

Posted 7 Oct 2019
Good decor in the roomd and very helpful reception staff with fantastic local knowledge
Comment from Hotel Management
8 Oct 2019 by HMP Team, Hotel Management
Thank you for your preference! Look forward to welcoming you again.
5 out of 5
by a verified traveller

Posted 5 Oct 2019
Comment from Hotel Management
8 Oct 2019 by HMP Team, Hotel Management
Thank you for your preference!
4 out of 5
by a verified traveller from Philadelphia

Posted 28 Sep 2019
Good location- convenient. Nice/helpful staff. Nice, clean room. 13 euro/day parking... I guess ok for Lisbon. Breakfast was ok.
Comment from Hotel Management
2 Oct 2019 by HMP Team, Hotel Management
Your opinion is very important to us. Thank you!
5 out of 5
by a verified traveller

Posted 21 Sep 2019
Great location but what stood out the most was I left my phone in a cab on the way home. The driver fortunately knew where I was staying so called the hotel and the staff coordinated the return. The cabbie actually drove for an hour away to deliver my phone and was appropriately compensated. You don’t know how much you rely a cheap piece of machinery until you lose it.
Comment from Hotel Management
23 Sep 2019 by HMP TEam, Hotel Management
Thank you to share with us your opinion. Is very important to us to be part of good experiences. Hope to welcome you again.