Exterior

Reviews of Hotel Indigo Savannah Historic District, an IHG Hotel

4 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 462 out of 1444 reviews" "
Rating 8 - Good. 367 out of 1444 reviews" "
Rating 6 - Okay. 292 out of 1444 reviews" "
Rating 4 - Poor. 173 out of 1444 reviews" "
Rating 2 - Terrible. 150 out of 1444 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

janie

Travelled with family
Liked: Staff & service
We liked the location near the river but the room was very average. Needs updating. Noisy AC unit and elevators. I usually like Hotel Indigo properties but not this one.
Stayed 3 nights in Apr 2024

6/10 Okay

Gabrielle

Travelled with partner
Liked: Staff & service
Location is great and staff were very kind! But the room was just average and the bathroom looked like it needed a deeper clean. Valet parking is $48/night so we decided to park in a public garage and it costed us $15 total for a long weekend. We received a voucher for $25 for each night of our stay to use at the bar, and the bartenders were great! All in all, it’s not bad given that it is one of the less expensive options this close to River Street.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the suites were perfect!
Stayed 2 nights in Apr 2024
Response from Customer Service on 16 Apr,2024
Natalie, it's delightful to hear that you appreciated the prime location and the excellence of the suites at Hotel Indigo Savannah Historic District, an IHG Hotel. We hope to welcome you back for another perfect stay in the future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our beautiful suite! Location was fabulous.. it was close to all of the fun! Maybe a little noise from outside, but worth it!
Stayed 2 nights in Feb 2024
Response from Customer Service on 16 Apr,2024
Cynthia, it's wonderful to hear that you appreciated your stunning suite at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that our prime location added to your enjoyment. We understand the external noise and appreciate your understanding, acknowledging the exciting surroundings. We value your feedback and hope to see you again soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr,2024
Matthew, thank you so much for your high-rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that you enjoyed your stay and we can't wait to welcome you back in the future.

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out we had an incredible experience. Edward greeted us at valet and immediately helped us with our bags, car, and checked in. As we were trying to find the elevator, Milton directed us the right way, as well as offered to help with our baggage. Both gentlemen were extremely friendly and quick to offer their help. We were given complimentary waters whenever asked. Coffee in the lobby was great, and we had a $25 voucher for drinks each night we stayed (and that covered all but one drink the entire time). It is right in the middle of the square and the river walk so we didn’t have to go far for anything. When I come back to Savannah I will definitely be staying here again. 10/10
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr,2024
Corey, it's fantastic to learn about your positive experience at Hotel Indigo Savannah Historic District. Your kind words about our diligent team members Edward and Milton will be relayed to them - they enjoy ensuring each guest feels well taken care of. We're glad you appreciated the small gestures like complimentary waters and the quality of our coffee in the lobby, as well as our convenient location. We eagerly await your return to provide you with another wonderful stay in Savannah!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Hotel is clean & updated. Rooms feel small but overall pleased & would book again.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr,2024
Sandra, it's great to know you appreciated the well-maintained and modern atmosphere at Hotel Indigo Savannah Historic District, an IHG Hotel. We understand that the room size was a bit cozier than expected but we're glad it didn't deter from your overall satisfaction. Looking forward to welcoming you back in the near future!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Customer Service on 16 Apr,2024
Jeff, it's wonderful to hear you found Hotel Indigo Savannah Historic District to be lovely. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.

6/10 Okay

Nancy

Travelled with family
Liked: Property conditions & facilities
Great location. Walkable to most everything . Pretty noisy. Could use some soundproofing. They give you drink tickets which is nice but the bar staff acts like they don’t want you there. (Except for one girl, I think her name was Misty she was fantastic!)
Stayed 3 nights in Apr 2024
Response from Customer Service on 14 Apr,2024
Nancy, thank you for sharing your thoughts. It's unfortunate to hear about some of the distractions you experienced, but we're glad our colleague Misty was able to provide you with fantastic service. Further improvements regarding noise and implementing a welcoming environment are continually in our plans. Your feedback about your interactions at the bar will also be discussed for a more comfortable future experience. We appreciate your patience, and we hope to get the chance to provide you with a more peaceful stay in the future.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Apr,2024
Thank you for the feedback, John.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 Poor

mariah

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff here were very rude and not accommodating.
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr,2024
Mariah, we regret to hear that your interactions with our team members didn't meet your expectations and didn't reflect the service that we aim to provide. We thoroughly value your feedback and will use this as an opportunity for improvement.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Savannah. This hotel has the best pillows.
Response from Customer Service on 12 Apr,2024
Matthew, it's fantastic to hear you enjoyed your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're particularly delighted that you appreciated our prime locale and the comfort of our pillows. We look forward to having you stay with us again in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves every 5 star review it gets. Expedia is not honest in the sense that I was allowed to book under 21 years old. When I went to check in, they informed me that the hotel was 21 , but that they were not going to turn me away. The staff was amazing, as was the suite I booked. Expedia almost cost me my trip as the deposit was non-refundable, but the hotel saved it. Thank you!
Stayed 4 nights in Apr 2024
Response from Customer Service on 12 Apr,2024
David, we are thrilled to hear that Hotel Indigo Savannah Historic District lived up to your expectations. Our team members strive to ensure enjoyable stays for all our guests, and we're very pleased to hear they successfully rose to the occasion for your visit. We are also glad to have had an opportunity to accommodate you despite the age policy misunderstanding. Thank you for your feedback and we hope to welcome you back for another memorable stay.

10/10 Excellent

Kandace

Stayed 4 nights in Mar 2024
Response from Customer Service on 12 Apr,2024
Kandace, thank you for your stellar rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're truly thrilled about your experience and can't wait to welcome you back on your next visit to this beautiful historic district. Safe travels!

10/10 Excellent

Ronbert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to everything downtown. easy to find. nice bar area although it was busy and the bar tender although very good bartender was overloaded. would ahve been nice if he had some help. At times poeple 20 deep waiting for a beverage and all seats at the bar full too. lots of people just left and went somewhere else.
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr,2024
Ronbert, we appreciate your positive feedback highlighting our prime location at Hotel Indigo Savannah Historic District, and the appeal of our bar area. Our team members aim to provide exceptional service, so we regret if waiting times weren't as optimal as they should have been. Your feedback is instrumental in our ongoing efforts to improve, and we'll certainly be considering ways to enhance our beverage area's efficiency. We hope to serve you again soon, ensuring a seamless experience.

2/10 Terrible

Patrick

Travelled with family
Disliked: Staff & service
I’m having trouble resolving a dispute over my bill. I paid Expedia nearly $100 more than Indigo claims and they are trying to charge me that amount (extra) for my stay. Very difficult to get in touch with anyone too. When I finally got someone at the front desk they immediately cut me off and transferred me to a “manager” who did not answer the phone. Really disappointed; I’ve never had this kind of problem with Expedia and a hotel before
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for my bachelorette weekend and we had the best time!!! Everyone was so accommodating, so nice and the rooms were fantastic. Amazing location!!!
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr,2024
Karen, we're thrilled to hear that you chose Hotel Indigo Savannah Historic District, an IHG Hotel, for such a special occasion. It's also wonderful to know our accommodating team members and fantastic rooms contributed to the success of your bachelorette weekend. Thank you for highlighting the beneficial location, too. We hope you'll consider us again for any future events or relaxing getaways.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr,2024
Jessica, your commendation of Hotel Indigo Savannah Historic District's prime location and immaculate condition is sincerely appreciated. We're elated to know you had such a delightful experience. Please consider us for your future stays. We're eager to serve you again.

6/10 Okay

Kimberly

Just average. A little run down.
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr,2024
Kimberly, thank you for sharing your feedback. We regret to hear of your impression regarding the physical aspects of the hotel. Our dedicated team of professionals strive to ensure a positive guest experience, and necessary steps will be taken to ensure improvements where needed. We hope for another opportunity to provide you with an experience more indicative of our usual high standards.

8/10 Good

Ronbert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very late but we expected that with Sav being a party town . They locked up our luggage so no big deal. Staff friendly. Not a fan of the bathroom layout. Don’t get me wrong it’s fine , clean , etc. sink in hallway as many hotels have . I just never liked that layout as I’m up early n don’t like waking up the others.
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr,2024
Ronbert, we're glad you enjoyed your stay at Hotel Indigo Savannah Historic District. It's good to hear that our team members were friendly and you found the cleanliness of our hotel satisfactory. We acknowledge your comments about the bathroom layout and understand how it might have posed some inconvenience. Your feedback is greatly appreciated and we will consider it as we continuously look to improve our guests' experience. We hope to welcome you back in the future.

6/10 Okay

Helene, Gainesville

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
the bathroom was small and the door difficult to close. Very noisy due to traffic.
Stayed 2 nights in Mar 2024
Response from Customer Service on 8 Apr,2024
Helene, we appreciate your feedback. It appears there were some aspects of your stay that didn't meet your expectations, such as the bathroom space and ambient noise. While our historic building comes with unique features, we strive to offer comfort and tranquility to our guests. Be assured, your observations will be looked into for future improvements. We hope for an opportunity to better serve you in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 8 Apr,2024
Jennifer, thank you for staying with us at Hotel Indigo Savannah Historic District. It's wonderful to know you had a fantastic experience. We greatly appreciate your perfect score and look forward to welcoming you back on your next visit.

6/10 Okay

John

Travelled with family
Liked: Staff & service, amenities
Good location, TV service should be upgraded
Stayed 2 nights in Apr 2024
Response from Customer Service on 7 Apr,2024
John, thank you for your feedback. It's great to learn that you appreciated the convenient location of the hotel. We acknowledge your remarks about the TV service and assure you we are continuously seeking ways to improve our facilities for our guests' comfort. We hope to see you again soon.

2/10 Terrible

JORDAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have loved to review this property but when we arrived there was no room for us. After travelling for hours with 3 young kids, we were told there was nothing available. A room was being saved for "Ben's friend," who was not there yet...despite us having had reserved the room months ago. It was a bad start to a long look forward to vacation.
Stayed 2 nights in Mar 2024

4/10 Poor

lynn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Construction delays in checking in. A destination fee I knew nothing about.
Stayed 1 night in Apr 2024
Response from Customer Service on 6 Apr,2024
Lynn, we regret to hear about the inconvenience you encountered during your check-in process and the uncertainty about the destination fee. It's always our aim to ensure clear communication to guests about any extra costs. Your insights will assist us in improving our services and guest communication. We hope you'll consider staying with us in the future for a refreshed experience.

10/10 Excellent

Bradley, Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and amenities. Will definitely stay there again .
Stayed 2 nights in Apr 2024
Response from Customer Service on 5 Apr,2024
Bradley, it's fantastic to hear that the strategic position, team members and offerings at Hotel Indigo Savannah Historic District, an IHG Hotel added value to your stay. Your intent to choose us again is the best compliment we could ask for. We look forward to hosting you again soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 6 Apr,2024
Thank you for the 5 out of 5 rating, Kelly!We're thrilled to see how much you enjoyed staying at Hotel Indigo Savannah Historic District, an IHG Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude desk clerk upon check-in Hair and dust bunnies on bathroom floor/toilet/shower Pills on floor by our bed (not our pills! Found by our daughter)
Stayed 1 night in Apr 2024
Response from Customer Service on 4 Apr,2024
Carolyn, we are genuinely sorry to learn about the mishaps you encountered during your stay. We deeply regret your experience with reception and any cleanliness related discomforts you had to face in your room. Rest assured that we are taking your remarks seriously to avoid any future recurrences. Additionally, we'll review the lapses in maintaining our strict safety and cleanliness standards. We hope we can redeem ourselves and offer you a better experience next time.

4/10 Poor

william

Travelled with family
Disliked: Staff & service
One bartender and stood there for 20 minutes for a drink. Hotel itself was so hot and our room temperature would not cool down either. Upon arrival, front desk staff were excellent! Upon our departure, the front staff was having a personal conversation on the phone about shopping at old navy and continued to ignore us for 5 minutes before asking “what we needed”. Money was taken out of our car -we valet parked for $50 a night. Would not recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Alfred was amazing! Made us feel right at home. Thomas (chef) went above and beyond to make sure we had everything we needed. Highly recommend.
Stayed 1 night in Apr 2024
Response from Customer Service on 4 Apr,2024
Beth, we're delighted to hear about your wonderful experience at Hotel Indigo Savannah Historic District, an IHG Hotel. It's truly heartwarming to know that Alfred made you feel accommodated and cared for during your stay. It's also great that Thomas, our chef, was able to exceed your expectations. They truly embody the hospitality we strive for. We sincerely thank you for your warm recommendation and look forward to welcoming you back in the future.

2/10 Terrible

Sanghee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Mar 2024
Response from Customer Service on 3 Apr,2024
Sanghee, thank you for your succinct review. Despite the low rating, we're glad to hear you found our hotel pleasing. We value the feedback of all guests and continually strive to enhance the experience for every visitor. We look forward to having another chance to better serve you next time.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Apr,2024
Eleanor, we are delighted to read you enjoyed your stay at Hotel Indigo Savannah Historic District. We thrive on providing our guests with unforgettable travel experiences. We hope to welcome you back soon for another fantastic trip.

10/10 Excellent

Gianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr,2024
Gianna, it's wonderful to hear that you appreciated Hotel Indigo Savannah Historic District's prime locality and comfortable accommodations. We strive to provide an unsurpassed experience for all our guests and are delighted you found that to be true. We look forward to welcoming you back on your next visit to Savannah.

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and decent room!!
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr,2024
Ann, thank you for sharing your experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We are thrilled you appreciated our prime location and welcoming team members. It's delightful to learn your room met expectations too. We can't wait to welcome you back in the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a wonderful location in downtown Savannah, walkable to everywhere. Parking can be an issue if you don’t want to pay the valet. You get a $25/night voucher for drinks at the hotel, but is essentially the same price as the destination fee
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr,2024
Andrew, we appreciate your feedback on your stay at Hotel Indigo Savannah Historic District. I'm thrilled to hear that you enjoyed our convenient location in the heart of downtown Savannah. Regarding the parking and valet services, we constantly strive to provide exceptional value to all our guests and your comments will certainly be a valuable input. It's great that you were able to take advantage of the drink voucher, though we understand your comments about the destination fee. We hope to welcome you back again soon.

10/10 Excellent

Drew & Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything. Nice hotel and friendly staff. Would stay here again.
Stayed 1 night in Mar 2024
Response from Customer Service on 31 Mar,2024
Drew & Amy, thank you for sharing your positive experience at the Hotel Indigo Savannah Historic District, an IHG Hotel. We're pleased to hear you enjoyed our prime location and found our establishment pleasant. We're also glad our team members left a great impression. Looking forward to your next stay with us. Safe travels!

10/10 Excellent

Naela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and that is walking distance to shopping and dining, also parking garage is so close by and only 20 for 24hrs. The staff were pleasant and room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar,2024
Naela, we're thrilled to hear that you enjoyed your stay at Hotel Indigo Savannah Historic District. It's wonderful you could make full use of our prime location for shopping and dining, and found our parking facilities beneficial. We are equally glad that our team members made a positive impression and that your room met your expectations in cleanliness and comfort. We hope to host you again soon.

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique style room with a very comfy bed!
Stayed 2 nights in Mar 2024
Response from Customer Service on 29 Mar,2024
Elisabeth, thank you for your wonderful remarks. It's great to hear you found comfort and style in your room at Hotel Indigo Savannah Historic District. The comfort of our guests is a top priority and it is delightful to learn that you enjoyed the coziness of our beds. We would love to have you back for another remarkable experience!

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, amazing staff and charming ambience
Stayed 2 nights in Mar 2024
Response from Customer Service on 29 Mar,2024
Jessica, thank you for choosing Hotel Indigo Savannah Historic District for your stay. We're delighted that you found our location convenient and our ambiance appealing. We appreciate your recognition of our wonderful team members and look forward to your next visit.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in Mar 2024
Response from Customer Service on 28 Mar,2024
Chris, it brings us joy to hear that you found the location of Hotel Indigo Savannah Historic District to be ideal. We're thrilled you enjoyed your stay, and we hope to welcome you back soon.

2/10 Terrible

Jody

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet and staff were minimal friendly and not helpful. No available carts or offer to help at check in. Room was barely clean. Bottle caps on floor and no trash bags in trash cans. Bathroom had mildew and shower was gross. I have had better stays at much more affordable places.
Stayed 1 night in Mar 2024

10/10 Excellent

Kesha

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Customer Service on 28 Mar,2024
Kesha, it's fantastic to hear you had a great experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We're grateful for support and hope to see you packing your bags for a return visit soon.

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
The young man who checked me in was pleasant and did a good job. I thought the other front desk people weren’t as professional. Also one of the bartenders at the hotel bar was overcharging on drinks. She took two $25 drink cards to pay for 4 drinks.
Stayed 2 nights in Mar 2024
Response from Customer Service on 27 Mar,2024
Mark, we appreciate your feedback and acknowledgment of the service you received at check-in. We're sorry to hear about your less satisfactory interactions with our other team members and the confusion at the bar. We will review these points with our team to ensure that we keep improving our service. Your feedback is important in helping us to provide the best experience for future guests. We hope you'll give us another opportunity to serve you better.

4/10 Poor

Katrina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Desk staff unfriendly - room reservation was premium queen room. Tiny room, with moldy bathroom. Front desk staff acted like they wanted desperately to be elsewhere. Parking was $48!! Bartenders were nice. That was the only plus
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar,2024
Katrina, your review serves as important feedback and we're very sorry to hear about your experience. It is concerning to learn that the size of your room and cleanliness of your bathroom didn't meet expectations. Furthermore, it's regrettable that you sensed some of our front desk colleagues were not as engaged as they should have been. We're glad, however, our bartenders made a positive impression, that's more reflective of the warm welcome we want all our guests to experience. We're also aware of the concern surrounding parking cost which is competitive with the local area. We aim to provide a higher standard of service so we hope for a chance to make a better impression in the future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to everything downtown Savannah!
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar,2024
Stephanie, it's fantastic you enjoyed your stay at Hotel Indigo Savannah Historic District! We're pleased to hear you appreciated the convenience of our location for exploring downtown Savannah. We hope you'll stay with us again in the future.

8/10 Good

BILLY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in walking distance
Stayed 1 night in Mar 2024
Response from Customer Service on 31 Mar,2024
Billy, it's wonderful to know that you enjoyed the prime location of Hotel Indigo Savannah Historic District, an IHG Hotel. We're pleased that everything was within close proximity for you, making your stay convenient and memorable. We hope to welcome you back in the near future.

2/10 Terrible

Mrs.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unlike most of these reviews, the staff was very accommodating for us. However, the hotel itself is not worth the money. Upon arrival you will pay nearly $50 for parking there was mold in the shower and on the ceiling of the shower. The wall of the hotel hotel were very thin and you could hear outside. All through the night. The room is the smallest room I’ve ever stayed in even in New York City. I had a bigger room. It’s not worth it. I would not waste a dime on this hotel.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar,2024
Mrs., it's disheartening to learn about your less-than-ideal experience. While it's refreshing to hear that our colleagues were accommodating, we regret any dissatisfaction relating to the room's size and sound insulation. We also understand the concerns about the state of your bathroom and parking costs. Your feedback provides an opportunity for us to review our practices and initiate necessary improvements. It's unfortunate that your experience diverged from your expectations in this way, and we'd like an opportunity for redemption should you return to Savannah.

10/10 Excellent

Bobby

Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Apr,2024
Bobby, thank you for your excellent rating of Hotel Indigo Savannah Historic District, an IHG Hotel! We're delighted to know you had a wonderful stay. We look forward to welcoming you back for another enjoyable experience.

8/10 Good

Paul O, Park Ridge

Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Apr,2024
Paul O, thank you for your positive rating of Hotel Indigo Savannah Historic District. Your feedback is appreciated. If there is anything more about your stay that you would like to share, feel free to let us know. We hope to welcome you back in the future.

8/10 Good

BEATRIZ

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar,2024
Beatriz, thanks for taking a moment to leave your rating of the Hotel Indigo Savannah Historic District, an IHG Hotel. We're pleased to see you had a satisfactory stay. We enjoy knowing our guests have a memorable experience and we hope we can provide an even more exceptional stay the next time you're in town. Best regards!