Bathroom sink

Reviews of Inn at Mulberry Grove

2.5 out of 5
Inn at Mulberry Grove
101 O'Leary Road, Port Wentworth, GA

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 1006 reviews" "
Rating 8 - Good. 326 out of 1006 reviews" "
Rating 6 - Okay. 222 out of 1006 reviews" "
Rating 4 - Poor. 131 out of 1006 reviews" "
Rating 2 - Terrible. 111 out of 1006 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

karreem

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024

6/10 Okay

Maureen

A bit noisy. No breakfast. The place is somewhat run down.
Stayed 2 nights in Mar 2024

4/10 Poor

Lorna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a call from the attendant Friday evening around 8 pm asking me what time I would be checking in? I told her I would reach in about a hour. I arrived there and no one was there to check us in. I had to call the emergency phone number to get a response and was told to get a key to another room and when she arrived, she would switch our room. At this point, we don’t go in that room because I felt the room wasn’t clean. A hour and half in that night, the attendant arrives and checks us in. Once we get in the room, I was disappointed to see walls looked dirty; the tv didn’t work; the sheet on the one bed looked stained; roaches were crawling. I relayed this to the attendant and I was told our room could be switched the next morning. I requested a discount for this inconvenience but was told there could be no discount since I booked through a 3rd party. Fast forward to the next day, my boyfriend and I left to go to the St. Patrick parade and I received a call that we had to return if we wanted a new room. That was impossible since we were in the middle of viewing the parade in Savannah. We forgo leaving the parade and settled on staying in that room. Once we got back, I had to get another keep because I misplaced my first one (I did find it). A gentleman told me our room was serviced; the tv worked; and the room was sprayed. I saw evidence of the spray and the dead roaches on the floor. We didn’t enjoy the stay at all.
Stayed 2 nights in Mar 2024

8/10 Good

Connie, Wheeling

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with family
The property was clean for the most part. The towels in the room were old, dingy and unsightly. Towel appearance weighs heavily on the perception of overall cleanliness of a property.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sim on 19 Jan,2024
Thank you for the ratings. Happy to accomodate you in future.

6/10 Okay

Gwendolyn

Disliked: Cleanliness
Fake address …: autuallly the red roof end in Newport News. didn’t stay here. I got three outstanding charg s for one stay. Now in dispute. Do not use Expedias
Stayed 1 night in Dec 2023
Response from Sim on 19 Jan,2024
Sorry for the inconvenience but this is not Red Roof Inn. Its Inn at Mulberry Grove and you never stayed with us and I dont understand without us having your information, how were you charged thrice.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family house, and easy to I95
Stayed 2 nights in Nov 2023
Response from Sim on 22 Nov,2023
Thank you, Happy to welcome you again.

4/10 Poor

Michael

Travelled with family, Travelled with partner
The room had decent furnishings but when we booked it had breakfast and when we arrived we were handed a bag with 1 water bottle and a few small snacks and was told it was instead of breakfast. The room had an odor. Not sure what. Didnt seem like smoke or maybe a combination of musty and smoke.
Stayed 1 night in Oct 2023
Response from Ken on 22 Nov,2023
I apologize for the inconvenience. You should have let the front desk know about this and we would have have changed your room. Happy to accomodate you in future.

8/10 Good

Jennifer

Stayed 1 night in Sep 2023

8/10 Good

faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ken on 16 Sept,2023
Thank you.

6/10 Okay

Scott

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Sim on 7 Aug,2023
Dear Michael, Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Sim on 7 Aug,2023
Dear Michael, Thank you for staying with us. We look forward to seeing you again.

2/10 Terrible

Lutfullah

Stayed 1 night in Jul 2023
Response from Ken on 9 Aug,2023
Dear Lutfullah, We are so sorry to hear about your most recent experience. Thank you for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Brad

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Ken on 18 Jul,2023
Dear Brad, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

2/10 Terrible

Patasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good!
Room was dirty had food or bubble gum stuck to floor bathroom was dirty!!! And it smelled bad
Stayed 1 night in Jul 2023
Response from Ken on 16 Jul,2023
Dear Patasha, We are so sorry to hear about your most recent experience. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Had you let us know there was an issue with your room we could have fixed it, moved your room, or refunded you and allowed you to check out. Next time please let a hotel know you are unhappy as soon as possible. Thank you for taking the time for sharing this experience and for your valuable business.

8/10 Good

Poliana

Stayed 1 night in Jul 2023
Response from Sim on 7 Aug,2023
Dear Poliana, Thank you for taking the time for staying with us. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
we accidental left a few things there. we turned around and they al-ready had it bagged up and waiting for us.
Stayed 1 night in Jul 2023
Response from Ken on 6 Jul,2023
Dear Guest, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

2/10 Terrible

Jean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish I could share photos of my room. As soon as I walked into the room, my allergies started acting up soooo bad. I took pictures of the filth on the air conditioner filters and then had them come and clean them out. The wi-fi NEVER worked for the 4 days we were there. Right behind the hotel is a open parking lot for truckers, which came in and out all night, the trailers hooked up and unhooked all night. There was a large mirror over the sink, but there was no lighting so you could not put on your makeup. There was rust and mold in the bathroom. They had a "pick up and go" breakfast which was the same every morning. Granola bar, apple, water and a mini 3 pack of donuts. But you had to go to the lobby the day before to get the bagged breakfast. Room also decorated in Early American Thrift Shop. Furniture was all cracked or missing pieces. The TV was extremely hard to figure out. The fire escape plan was located in a desk drawer, not on the back of the door as required. Would NOT stay again.
Stayed 4 nights in Jun 2023
Response from Ken on 28 Jun,2023
Dear Donna, We are so sorry to hear about your most recent experience. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Had you let us know there was an issue with your room we could have fixed it, moved your room, or refunded you and allowed you to check out. Next time please let a hotel know you are unhappy as soon as possible. Thank you for taking the time for sharing this experience and for your valuable business.

8/10 Good

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service
The furniture is very old. Lack of maintenance.
Stayed 1 night in May 2023
Response from Ken on 24 May,2023
Dear Juan, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Clean and comfortable
A quick overnight stay. Easy check in, room dated and well worn but clean and bed comfortable. About what you’d expect for the price. We are well rested and on our way. Assortment of dining options in the area.
Stayed 1 night in May 2023
Response from Ken on 10 May,2023
Dear Guest, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet convenient to the interstate. Very friendly staff.
Stayed 1 night in May 2023
Response from Ken on 10 May,2023
Dear Peter, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

6/10 Okay

Gretchen

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Apr 2023
Response from Ken on 12 May,2023
Dear Gretchen, Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected for the rating. The breakfast was a bag breakfast given at checkin so if you are looking for a true continental breakfast, this isn't your place.
Stayed 1 night in Mar 2023
Response from Ken on 30 Mar,2023
Dear Tina, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Ruby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay on my road trip!
This was a quick late night stay on the road passing through for a business trip. The Mulberry Inn is conveniently right off of 95. The hotel staff was super helpful. Our room was beautiful, quaint and immaculately clean. We will definitely stay again. There is a huge gas station and convenience store next door and you are 5 min from a Walmart as well. Well lit parking lot at the hotel and safe area.
Stayed 1 night in Mar 2023
Response from Ken on 27 Mar,2023
Dear Ruby, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ken on 12 Mar,2023
Dear Ryan, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Thank you for taking the time for sharing this experience and for your valuable business.

8/10 Good

Lonzer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value priced hotel
Stayed 1 night in Mar 2023
Response from Ken on 4 Mar,2023
Dear Lonzer, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Kathleen, Melrose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, rooms were clean, staff was nice, had an outside patio tha we enjoyed. It is next to a busy highway and a truckstop, so a room in the back if preferable. Very good restaurant, Milans, up the highway that was very good and reasonably priced, also found Frank and Lindas restaurant for breakfast and that was also very good.
Stayed 2 nights in Feb 2023
Response from Ken on 28 Feb,2023
Dear Kathleen, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

8/10 Good

Sam

Stayed 1 night in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Property was clean, convenient and staff were very friendly. As is the case with most 2 star hotels, amenities were modest and facilities were a bit tired/threadbare. Given that we were just looking for a place to spend the night it met our needs just fine at an affordable price
Response from Ken on 17 Jan,2023
Dear John, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
On Hotel.com the motel advertised a breakfast was included. No breakfast but only coffee and a "snack pack" was available. False advertising.
Stayed 1 night in Dec 2022
Response from Ken on 30 Dec,2022
Dear Guest, We are so sorry to hear about your most recent experience. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We would suggest you to go back to the hotels.com website and check the Property Amenities which clearly says To-Go Breakfast(Surcharge).

4/10 Poor

Donna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean cigar wrappers on floor stains on bed sheets and towels. The tub was peeling and chipped. All of the furnature was dirty.
Stayed 3 nights in Nov 2022
Response from Ken on 11 Nov,2022
Dear Donna, We are so sorry to hear about your most recent experience. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Had you let us know there was an issue with your room we could have fixed it, moved your room, or refunded you and allowed you to check out. Next time please let a hotel know you are unhappy as soon as possible. Thank you for taking the time for sharing this experience and for your valuable business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel (at least while we were there) and everyone kept to themselves which made me comfortable since I was from out of state and didn’t know the area. There are a few places to eat opened late/early.
Stayed 2 nights in Oct 2022
Response from Ken on 11 Oct,2022
Dear Guest, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Mark

Stayed 1 night in Oct 2022
Response from Ken on 8 Oct,2022
Dear Mark, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and quite
If you are looking for everything new and shiny this isn't the place for you but if you are just looking for a clean and quite night sleep. this is the place for you. and easy to get to savannah.
Stayed 2 nights in Sep 2022
Response from Ken on 19 Sept,2022
Dear Marguerite, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Ken on 19 Sept,2022
Dear Guest, Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property could use some upgrades but clean comfortable and great for the price.
Stayed 3 nights in Aug 2022
Response from Ken on 6 Sept,2022
Dear Donna, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Melody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ken on 3 Aug,2022
Dear Melody, Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Marie C.

Liked: Cleanliness
AC needs to be on prior to guest’s arrival, other than that qI rate it for 4.5 great place to stay for the dollar.
Stayed 2 nights in Jul 2022
Response from Ken on 20 Jul,2022
Dear Marie, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

8/10 Good

Shauna-kay

Travelled with family and small children
Liked: Staff & service
Decent stay, the room did have an off smell but it was clean. Its in a busy area but for one night it wasn't a bad stay.
Stayed 1 night in Jul 2022
Response from Ken on 14 Jul,2022
Dear Shauna, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Jun 2022
Response from Ken on 2 Jul,2022
Dear Guest, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

4/10 Poor

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very difficult to feel safe here, multiple guys hanging out smoking in front of my door, trash everywhere. Sound of semis parking all night and day. Rooms are very run down. Ripped upholstery and banged up furniture, sheets worn thin in places.
Stayed 1 night in Jun 2022
Response from Ken on 10 Jun,2022
Dear Jennifer, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Thank you for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Marvene

Disliked: Amenities, property conditions & facilities
Pro: near exit; con: walkways can be neater/cleaner; curtains were wrinkled; trash cans can be neater in walkway; toilet stool rocked back/forth; air vent was filled with lint, no facial tissue. Room 209, 5/6 - 7/2022.
Stayed 1 night in May 2022
Response from Ken on 12 May,2022
Dear Marvene, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Thank you for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Britnee

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like cigarettes and sewage. Had to keep the door to the bathroom closer to avoid the smell of sewage coming from the toilet.
Stayed 1 night in May 2022
Response from Ken on 12 May,2022
Dear Britnee, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. Thank you for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, have stayed a couple of times.
Stayed 4 nights in Apr 2022
Response from Ken on 5 May,2022
Dear Kenneth, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
I was delighted.
I was delighted. It was a great value. The room was very comfortable. Large TV and everything I needed.
Stayed 1 night in Apr 2022
Response from Ken on 27 Apr,2022
Dear Stephen, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.

6/10 Okay

Karen

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Ken on 24 Apr,2022
Dear Karen, Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and friendly.
Stayed 4 nights in Apr 2022
Response from Ken on 5 May,2022
Dear Kenneth, Thank you for taking the time for sharing this experience and for your valuable business. We look forward to seeing you again.