". There’s a lot to love here — great location, a nice pool, and a charming boutique feel. But two things seriously undercut the experience: staff attitude and a sneaky parking charge.
The front desk staff come across as indifferent at best, unwelcoming at worst — not what you want when you’re checking into a hotel. They’ve also added a maintenance/security/pool hybrid who spends most of his time sitting around the office with a puppy, contributing little beyond dragging the vibe down further. This team needs a serious customer service overhaul.
Then there’s the $10/night parking fee — nowhere listed, just quietly added to your bill. For what? Unsecured spots around the building perimeter with zero security presence. Save your money and park across the street for free.
Fix the staff culture and be transparent about fees, and this place could be a real gem."