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Reviews of Louis Kienne Hotel Pandanaran

4 out of 5
Louis Kienne Hotel Pandanaran
Jalan Pandanaran No. 18, Semarang, Central Java

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 57 reviews" "
Rating 8 - Good. 27 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

JOSEPH, orem

Disliked: Amenities
Staff at front desk were cold unhelpful and don’t care at all. The rooms were the filthiest I’ve ever seen and I stayed in hotels in over 58 countries. Shower smelled badly. Carpet and elevator floor were filthy. There was nothing good about this hotel. Stay somewhere else, please. Very disappointing experience.
Stayed 3 nights in Mar 2024

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Disliked: Staff & service
Just okay hotel. Nothing special. We only got 1 room key, cant ask for 1 more room card key.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and facilities. Staff is very kind and attentive.
Stayed 3 nights in Mar 2020

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️Hotel
late check in on 2am but handle very well.. nice hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were wonderful. food very nice. I will visit again
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Mike

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
1-The elevator doesn’t work properly, very frustrating. 2-Small rooms like un Tokyo, you have so many other better choices in the town for the same or lower price. 3- Smelly corridors and rooms Nice view, nice staff at reception, don’t worth to stay there.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Lifts are inadequate for the number of rooms. Long waits and the new touch pad for floor recognition seems problematic. It wasn't just me
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean.
Stayed 1 night in Jan 2019

6/10 Okay

Carol

Louis Kienne Hotel Pandanaran Review
Ok but place is a old
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay :)
First time visit to Semarang. Hotel is nicely located in the center of town, only about 15-20 mins by car from Airport. Facilities look new, upbeat and polished. Room is spacious and clean. Staff is friendly, although English skills for restaurant staffs need to improve. Breakfast buffet is good with lots of dishes and choices. Overall it’s a nice and pleasant stay. Will likely return.
Stayed 1 night in Oct 2018

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. I just missed a small fridge in the room.
Stayed 2 nights in Oct 2018

8/10 Good

FrequentTravel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
This is a nice, comfortable hotel where the facilities esp hot water is surprisingly well maintained compared to other hotels i have stayed with. Beds are large. Location is good and convenient facilities nearby. But bedsheets, pillows and blankets need to be aired and washed regularly. Strong body smell and musty odour Windows could be cleaned regularly as they are quite dirty. Restaurant food could be improved - pasta is very good but the rest of locals like Fried Rice is salty, and Oxtail Soup quite strong smell and spices are light.
Stayed 1 night in Sep 2018

10/10 Excellent

Xenia

Stylish and luxurious
Such a comfortable room! And I loved the pool and the view.
Stayed 1 night in Sep 2018

6/10 Okay

Suharti, Vancouver.

Liked: Cleanliness, staff & service
I like the Hotel,bedroom is big I like it,the service was good and friendly and clean.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Probably the best option for the price in Semarang. This new Louis has an even nicer pool (than Simpang Lima), and while the rooms are a bit smaller, are also nicer. Location is decent, with enough options to walk to, and fairly central.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location for the city
Very welcoming staff. Good location in the city. Clean rooms.
Stayed 4 nights in Nov 2017

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Stayed 2 nights in Sep 2017

6/10 Okay

Hendra

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

PAULUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT AND OKAY

6/10 Okay

Poh Choo

Liked: Cleanliness, property conditions & facilities, room comfort
Room no multiple plugs for charging. Only Indon power points. I went down to front office and had to insist they supply me the adapter. Took me awhile of insisting before they supply me the adapter which they had but not willing to lend me initially. Also when I asked for 1.30pm check out, as usual, I had to threaten to rate them negatively before the manager finally agreed to let me stay till 1pm. His excuse - hotel full. I found out indirecttly that it was only 50% occupied. Its annoying. Why cant they be generous with my request instead of me having to express my annoyance before they give in. Positive - beautiful infinity pool area n jacuzzi jets v strong. We enjoyed relaxing in pool area for several hrs.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Monia

Stayed 1 night in Oct 2023

8/10 Good

theresia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
strategis area
Stayed 2 nights in Sep 2023

10/10 Excellent

Willem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotelroom en the food was good. The hotel has a good service.
Stayed 3 nights in Aug 2023

8/10 Good

junrong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
設備很好,工作人員訓練跟要求很差
入住登記非常緩慢,體驗感很差 房間很大,但是沙發椅子很髒
Stayed 2 nights in Jul 2022

8/10 Good

junrong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

g.l.j.

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

junrong

Liked: Property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

SungJin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

jaeung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
깨끗하고 조용하고 조식도 좋았습니다. 담에 다시 한번 가볼려고 합니다. 파라곤 몰에서 가까워서 좋아요 풍경도 좋아요
Stayed 1 night in Feb 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

ADDUP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 시설 대체로 만족
깨끗한 시설과 좋은 서비스. 식당만 조금작음. 전체적으로 만족함.
Stayed 1 night in Jan 2019

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Very Big Bed Near Catedral Church
Stayed 1 night in Jan 2019

10/10 Excellent

sherly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kasur twin nya besar dan really value for money
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

s.d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice. it's swimming at the night, very fantastic.
Stayed 1 night in Sep 2018

8/10 Good

Gunadi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Agus, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of the city
At city center, near everywhere. Great rooftop pool and jacuzzi. Great sunset watching from the pool . Huge bed Souvenir places across the street. Perfect place to stay in Semarang Will definitely come back there
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017