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Friendly staff give you a genuine warm welcome. The hotel is convenient for shops, bars, restaurants. Whilst the hotel is quiet it is situated straight onto a busy street so for us it was the best. The buffet breakfast was great.
James
Stayed 8 nights in Feb 2024
Response from Widya Utami on 27 Feb,2024
Dear James,Greetings from exotic Bali!It is with great satisfaction that I read how much you have enjoyed your stay with us. All the Family members at IZE Seminyak love to take care of all our guests with a true “PassionForLife” spirit.Once again thank you for sharing your experiences at IZE, we look forward to having you back in your home in the Island of Gods!With PassionForLife,Widya Utami & The IZE FamilyHotel Manager
Very friendly and helpful staff.
Comfortable room.
Lots of bottled water.
Only thing I'd change is the endless loud pop music playing by the pool - didn't fit the age bracket of most of the people who were lying by the pool.
Peter
Stayed 2 nights in Jan 2024
Response from Heri Kusaeri on 12 Jan,2024
Dear Peter,Greetings from tropical Bali and Happy New Year!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with our rooms and hospitality, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided, appreciated on your feedback with regards music pool, allow me to check and . I value your comments and constructive feedback, as this, will provide us with the opportunity to continue to refine the level of product and services.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
10/10 Excellent
Jackie
8 Jan,2024
Jackie
Stayed 2 nights in Jan 2024
Response from Heri Kusaeri on 10 Jan,2024
Dear Mr. Jackie,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
We loved the location of this hotel. It is close to bars, restaurants and shopping. It is a 10 minute walk to the beaches. Despite it's proximity to everything, it was not noisy at all.
JOCENIA
Stayed 7 nights in Dec 2023
Response from Widya Utami on 10 Jan,2024
Dear Jocenia,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Great Hotel! We stayed here for 4 nights. It is very well located with a short walk to Seminyak Square. The staff is lovely! Will def stay here again
Shruti
Stayed 4 nights in Dec 2023
Response from Widya Utami on 10 Jan,2024
Dear Shruti,,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with hospitality, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,,Widya Utami & the IZE FamilyHotel Manager
This was a very nice property in a convenient area!
Leonard
Stayed 4 nights in Dec 2023
Response from Widya Utami on 10 Jan,2024
Dear Leonard,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your overall stay, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
The staff overall could not have been more helpful. The manager Harry was fantastic, gave us honest helpful tips everyday, arrange scooter and other things for us. He asked us everyday how he could help as it was our first time there. Thank you very much Harry for your assistance and all the staff, you have a great team there. Lindsay & Cata
Lindsay James
Stayed 7 nights in Dec 2023
Response from Heri Kusaeri on 8 Jan,2024
Dear Lindsay James,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with your overall stay and our hospitality, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Staff was kind and friendly, was understanding , attentive to requests and was respectful sort of kind of for personal beliefs 🙂
Tayfun
Stayed 15 nights in Nov 2023
Response from Widya Utami on 22 Dec,2023
Dear Tayfun,Greetings from exotic Bali!It is with great satisfaction that I read how much you have enjoyed your stay with us. All the Family members at IZE Seminyak love to take care of all our guests with a true “PassionForLife” spirit.Once again thank you for sharing your experiences at IZE, we look forward to having you back in your home in the Island of Gods!With PassionForLife,Widya Utami & The IZE FamilyHotel Manager
4/10 Poor
Brittany
10 Dec,2023
Brittany
Stayed 9 nights in Dec 2023
Response from Widya Utami on 30 Dec,2023
Dear Brittany,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for the rating rating, we hope your stay was pleasant and to your satisfaction. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Awesome location, clean and tidy perfect for my little getaway
Arden
Stayed 4 nights in Nov 2023
Response from Widya Utami on 25 Nov,2023
Dear Arden,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your overall stay, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
10/10 Excellent
Grant
24 Nov,2023
Grant
Stayed 1 night in Nov 2023
Response from Widya Utami on 16 Dec,2023
Dear Grant,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
8/10 Good
Cheng Boon
Travelled with partner
23 Nov,2023
Liked: Staff & service
Disliked: Property conditions & facilities
The property need to be renovated. Cleanliness, amenities can be better.
Cheng Boon
Stayed 3 nights in Nov 2023
Response from Widya Utami on 29 Nov,2023
Dear Cheng Boon,I deeply disappointed to read that your recent stay were not completely satisfied. I value your comments and constructive feedback, as this, will provide us with the opportunity to continue to refine the level of product and services.I would like to once again apologize and hope that you allow us to have chance to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & The IZE Family Hotel Manager
Great location, friendly staff. Great ammenities. Would stay here again.
Peter
Stayed 3 nights in Nov 2023
Response from Widya Utami on 14 Nov,2023
Dear Peter,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your overall stay, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
10/10 Excellent
Joakim
8 Nov,2023
Joakim
Stayed 2 nights in Nov 2023
Response from Widya Utami on 10 Nov,2023
Dear Joakim, Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Great location and clean large rooms and good staff. Pool area needs some TLC but good value hotel for a short stay in a great area.
Paul
Stayed 2 nights in Oct 2023
Response from Widya Utami on 1 Nov,2023
Dear Paul,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
The ‘private’ pool was cold all the time- very disappointing.
Kym
Stayed 4 nights in Oct 2023
Response from Widya Utami on 24 Oct,2023
Dear Kym, Greetings from tropical Bali! Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. About the pool you are right and our roof top pool wasn’t specially design for sun lovers which make it on the other side perfect for chilling during the hot and humid days in Bali. Once again, thank you very much for your stay with us and looking forward to welcoming you back here at our hotel on your future holiday. With PassionForLife, Widya Utami & the IZE Family Hotel Manager
Good hotel at a great location. Avoid staying on room number starting with 2xx as it's near lobby and can get a little noisy in the morning hours. All the staff in the hotel were very friendly.
Amorn
Stayed 2 nights in Oct 2023
Response from Widya Utami on 1 Nov,2023
Dear Amorn, Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. Thank you so much on your feedback with regards to the room location, i have well noted and we will assign you on the higher floor on your future holiday.Once again, thank you very much for your stay with us and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
10/10 Excellent
Kozue
9 Oct,2023
Kozue
Stayed 1 night in Oct 2023
Response from Widya Utami on 10 Oct,2023
Dear Kozue,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Very friendly staff, great buffet breakfast everyday with lots of different options, amazing views of the sunset from the rooftop pool. Overall great hotel, would stay again in the future.
Cecilia
Stayed 9 nights in Sep 2023
Response from Widya Utami on 5 Oct,2023
Dear Cecilia,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with your overall stay, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
Good hotel in the middle of a lot to do in Seminyak, but you could have a nice time without leaving. Rooms are big and beds are comfortable, there’s a rooftop pool, but the thing I probably enjoyed most was the attached restaurant. Good breakfast buffet, and the dinner options I tried were a significant cut above everything else I tried elsewhere at comparable prices (the grilled pork neck and ribeye were top notch).
James
Response from Yusep Budiadi on 25 Sept,2023
Dear James, Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your overall stay, your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Dear Mr. Jamie,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with stay, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
8/10 Good
Mark
21 Sept,2023
Mark
Stayed 3 nights in Sep 2023
Response from Yusep Budiadi on 23 Sept,2023
Dear Mr. Mark,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Convenient , many dining options and shopping area just within walking distance
Verified traveller
Stayed 1 night in Sep 2023
Response from Yusep Budiadi on 18 Sept,2023
Dear Sir / Madam,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your overall stay, your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
Dorsa
12 Sept,2023
Dorsa
Stayed 5 nights in Sep 2023
Response from Widya Utami on 2 Oct,2023
Dear Dorsa,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Widya Utami & the IZE FamilyHotel Manager
8/10 Good
Asani
4 Sept,2023
Asani
Stayed 13 nights in Aug 2023
Response from Yusep Budiadi on 11 Sept,2023
Dear Mr./Ms. Asani,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Good ubication, 10 minuts walking from the beach. Clean. Friendly staff.
hector
Stayed 2 nights in Aug 2023
Response from Yusep Budiadi on 31 Aug,2023
Dear Mr. Hector,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with your stay, your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
JINJU
10 Aug,2023
JINJU
Stayed 3 nights in Jul 2023
Response from Yusep Budiadi on 12 Aug,2023
Dear Mr. JinJu,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Great location. Lovely staff. Very clean and well kept hotel.
Andrea
Stayed 4 nights in Aug 2023
Response from Yusep Budiadi on 10 Aug,2023
Dear Ms. Andrea,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with everything, your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.Best regards,Yusep Budiadi & the IZE FamilyGeneral Manager
Nice area, if not a bit busy. Great staff. Nice jacuzzi room, spacious too (the room, not the jacuzzi 😜)
Andreas
Stayed 5 nights in Jul 2023
Response from Yusep Budiadi on 28 Jul,2023
Dear Mr. Andreas,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with our jacuzzi, your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
8/10 Good
Wei Guang Desmond
Travelled with partner
20 Jul,2023
Liked: Cleanliness, staff & service
The location is right smack in seminyak, most of the places are walkable and it’s great because traffic is bad.
Wei Guang Desmond
Stayed 2 nights in Jul 2023
Response from Yusep Budiadi on 24 Jul,2023
Dear Mr. Wei Guang,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step.Once again thank you for your stay and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
Really beautiful accommodation. Clean rooms. Modern bathrooms. Great buffet breakfast. Very conveniently located. Best of all was the friendly staff (every single one).
Mahbubur
Stayed 5 nights in Jul 2023
Response from Yusep Budiadi on 8 Jul,2023
Dear Mr. Mahbubur,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with our service and facilities, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Dear Lana,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Dear Mr. Jeff,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
Sarah Jane
Travelled with family, Business traveller
7 Jun,2023
Liked: Cleanliness, staff & service
Beautiful staff that were friendly and accommodating, came as soon as we called for any issues.
Sarah Jane
Stayed 3 nights in Jun 2023
Response from Yusep Budiadi on 12 Jun,2023
Dear Ms. Sarah Jane,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. We are glad to hear that you were satisfied with our service and facilities, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
The IZE was great.. Clean, friendly staff and close to all things shopping, food, activities and massage!
There is quite a bit of night time road noise etc and the floor above us were a large group that partied until quite late which resulted in fighting and all could be heard in our room.. However, I would consider staying again..
Kim
Stayed 4 nights in May 2023
Response from Yusep Budiadi on 29 May,2023
Dear Mr. Kim,Greetings from exotic Bali!It is with great satisfaction that I read how much you have enjoyed your stay with us. All the Family members at IZE Seminyak love to take care of all our guests with a true “PassionForLife” spirit.We do apologies for inconvenience with regards noise from the group, actually they come together with big family and stay with us.Once again thank you for sharing your experiences at IZE, we look forward to having you back in your home in the Island of Gods!With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
IZE was so central to everything around making it easy to go anywhere. The attached restaurant and bar made it easy if you wanted to stay in as well. The staff were all beautiful and so accomodating
Travis
Stayed 11 nights in May 2023
Response from Yusep Budiadi on 20 May,2023
Dear Travis,Greetings from tropical Bali!Thank you very much for sharing your experience at IZE! It is a great pleasure to host you at IZE Seminyak. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. We are glad to hear that you were satisfied with our service and facilities, Your review is shared with the team and I am sure they will be delighted to learn how satisfied you are with the service provided.Once again, thank you very much for your wonderful review and looking forward to welcoming you back here at our hotel on your future holiday.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
RAMESH
7 May,2023
RAMESH
Stayed 2 nights in May 2023
Response from Yusep Budiadi on 10 May,2023
Dear Ibu Ramesh,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
Romayne
1 May,2023
Romayne
Stayed 5 nights in Apr 2023
Response from Yusep Budiadi on 6 May,2023
Dear Romayne,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
Dear Mr. David Joseph,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
Bharat
12 Mar,2023
Bharat
Stayed 2 nights in Mar 2023
Response from Yusep Budiadi on 15 Mar,2023
Dear Mr. Bharat,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
10/10 Excellent
Neil
15 Feb,2023
Neil
Stayed 3 nights in Feb 2023
Response from Yusep Budiadi on 18 Feb,2023
Dear Mr. Neil,Warmest greetings from IZE Hotel Seminyak!Thank you so much for your stay with us and appreciated for excellent rating. Looking forward to welcoming you back here at our Hotels.With PassionForLife,Yusep Budiadi & the IZE FamilyGeneral Manager
I was originally meant to travel with a friend but ended up in seminyak alone. My original booking was a room with two beds, but since I was alone the hotel offered me a room with one king bed (this will be important later). My room was absolutely so dirty once I got in. There was spots all over the bathroom floors and shower walls. The counter in the room was covered in enough dust that it was clear it had not been wiped properly before I arrived. There was built up mildew around the drain and on other areas of the bathroom that made it clear this bathroom was not being properly cleaned over time. I called Expedia saying I wanted to check out early and asked them to see if I could get a refund for the remaining nights of my stay. They contacted the hotel and the hotel said it was unable to refund me because “I took a free upgrade” which was when they offered me the king room. So I then took photos of the issues in the bathroom and brought them to the front desk and asked for a refund for the remainder of my stay and said I was going to check out early. The hotel told me they could not refund me and instead they would only offer me an upgrade to a room with a jacuzzi. I declined as there is a zero percent chance I would ever consider soaking in a tub at this establishment given the poor hygiene in my first room. In the end I checked out early and received no refund from Expedia or the hotel. Moral of the story is don’t stay here and do not prepay accommodations.
Leela
Stayed 3 nights in Feb 2023
Response from Yusep Budiadi on 13 Feb,2023
Dear Ms. Leela,Many thanks for your review regarding your recent stay at our Hotels. We are very sorry to learn that we were not able to meet your expectations in a number of areas / aspects of the product offered especially on cleanliness side. Please accept our most sincere apologies for having let you down on those. As our Manager received your comments at 15:30 on your second days 04th February 2023 and you were mentioned that your room were dirty especially on the toilet part from the beginning your arrived and willing to shorten stay and asking for refund.Our Manager been tried to clarify about your concern immediately and been advise since from morning on the same day He was approaching you to make sure everything fine and you were saying that so far fine. Even He asked if you need housekeeping but you were refused and even He asked if you need towels need to be change but you were refused too and you were decided to have shorten stay, We tried to hold you by offered rooms upgrade to Deluxe Jacuzzi and to Deluxe Pool but you were refused too.Kindly accept my sincere apologies for the unexpected encounter you described with our room condition. Please rest assured I truly value your insight so that we will able to take corrective action to ensure that all cared for and experience a truly deserving vacation while staying with us.Leela, despite your disappointment on this occasion, I do hope that we will have the opportunity of being able to welcoming you back to our hotels.Until occasion permits,With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
Very friendly staff. Kindly allowed early access to the room free of charge.
Sarah
Stayed 2 nights in Feb 2023
Response from Yusep Budiadi on 6 Feb,2023
Dear Ms. Sarah,Greetings from exotic Bali!It is with great satisfaction that I read how much you have enjoyed your stay with us. All the Family members at IZE Seminyak love to take care of all our guests with a true “PassionForLife” spirit.Once again thank you for sharing your experiences at IZE and please let us know for further assistance by approaching our reception at any time during your stay.With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
Dear Mr. Boohyun,Greetings from exotic Bali!It is with great satisfaction that I read how much you have enjoyed your stay with us. All the Family members at IZE Seminyak love to take care of all our guests with a true “PassionForLife” spirit.Once again thank you for sharing your experiences at IZE, we look forward to having you back in your home in the Island of Gods!With PassionForLife,Yusep Budiadi & The IZE FamilyGeneral Manager
Our 3rd time staying at Ize and won’t be our last. Lovely staff who all have a heart of gold.
The room was clean, spacious and had a very comfy bed. Great aircon and good sized fridge.
The bar and restaurant joined to the hotel are fantastic with lots of dining/drink menu options available.
The hotel is on probably the busiest road in Seminyak so do expect motorbike noise and sounds from the nightclub next door (not an issue for getting to sleep).
Overall a fantastic experience, thanks for having us Ize! See you again soon - Ryan & Jessica.
Ryan
Response from Yusep Budiadi on 7 Jan,2023
Dear Mr. Ryan,Warmest greetings from IZe Seminyak and Happy New Year 2023....Thank you so much for your excellent review! and thank you for being our repeater guest. Your great comment is truly appreciated and will certainly encourage and motivate all of us to maintain and even exceed on our current standards of products and service.We are looking forward to welcoming you again on your next trip to Bali. Kindest regards, Yusep Budiadi & IZE Family General Manager
6/10 Okay
Allan
Travelled with partner
31 Dec,2022
Liked: Cleanliness, staff & service
It’s a midrange hotel in a busy street. Hotel is okay but the street is constantly gridlocked making it noisy and difficult to access by any way other than foot.
In reality eat street is overpriced for the very ordinary food available.
Not what it used to be
Allan
Response from Yusep Budiadi on 2 Jan,2023
Dear Mr. Alan, Thank you very much for your review. First of all, we do apologize for all the inconvenience you had during your stay, especially your concern with regards noise. I am not that happy to acknowledge that you were disturbed by the noise from the surrounding outside restaurant and street especially because the hotel is located in the most vibrant part of Seminyak which makes it a perfect spot to enjoy the diverse restaurants, shops, clubs and Spas. Once again, please accept our apologies for any inconvenience. We wish you had a good time in Seminyak and have memorable days ahead. Best regards, Yusep Budiadi & the IZE Family General Manager
Everything here was good - beds, cleanliness, service, food, accessibility, convenience! Loved that I could wash my laundry and it gets dried the next day due to the hot weather in Seminyak. There's even a rack for hanging clothes to dry.
Verified traveller
Stayed 3 nights in Dec 2022
Response from Yusep Budiadi on 19 Dec,2022
Dear Mr. Anonymous,Thank you so much for your excellent review! Your great comment is truly appreciated and will certainly encourage and motivate all of us to maintain and even exceed on our current standards of products and service.We are looking forward to welcoming you again on your next trip to Bali. Kindest regards, Yusep Budiadi & IZE Family General Manager
8/10 Good
Verified traveller
27 Nov,2022
Liked: Cleanliness, staff & service, room comfort
Seminyak stay
The location of the hotel is very convenient, within walking distance to Seminyak village & a lot of F&B nearby. Hotel is clean but a little rundown. The bathroom taps were hard to turn and the jacuzzi has broken parts that kept coming loose. The staff was friendly and overall value for money.
Verified traveller
Stayed 3 nights in Nov 2022
Response from Yusep Budiadi on 28 Nov,2022
Dear Anonymous,Greetings from Seminyak! Thank you very much and I am glad to hear what a wonderful experience you have had during your recent stay with us. The team will be delighted to learn how satisfied you are with the service and facilities provided. Indeed, the hotel location is perfect to explore the heart of Seminyak and all its amazing life which flows right at the door step. Appreciated for your feedback with regards to your concern about bathroom taps and our jacuzzi, allow me to do investigation with the team and will make sure everything clean and working properly. Once again thank you very much for your stay and much appreciated for your feedback.We look forward to welcoming you back to IZE Seminyak. With best regards, Yusep Budiadi & the IZE Family General Manager
Beds are very comfortable
Rooms are clean staff are lovely
Jo
Stayed 1 night in Nov 2022
Response from Yusep Budiadi on 15 Nov,2022
Dear Mr. Jo,Thank you very much for your excellent review! I am glad to know that you had a wonderful time with us, especially with our services and facilities, Once again thank you very much for your stay and we are looking forward to welcoming you again on your next trip to Bali. Kindest regards, Yusep Budiadi and The IZE Family
Excellent location and great property. Rooms are modern and well kept, would recommend staying here!
Syed
Stayed 3 nights in Nov 2022
Response from Yusep Budiadi on 15 Nov,2022
Dear Mr. Syed,Thank you so much for your excellent review! Your great comment is truly appreciated and will certainly encourage and motivate all of us to maintain and even exceed on our current standards of products and service.We are looking forward to welcoming you again on your next trip to Bali. Kindest regards, Yusep Budiadi & IZE Family General Manager