Frette Italian sheets, premium bedding, down duvets, in-room safe

Reviews of 99 Bonham

4 out of 5
99 Bonham
99 Bonham Strand, Hong Kong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ka ming

Liked: Cleanliness, staff & service
👍👍👍
Stayed 1 night in Mar 2024

10/10 Excellent

SEUNG HYUK

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and location, surprisingly how big the rooms are being in Asia.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough but basic None of the platinum perks announced were provided
Stayed 2 nights in Feb 2024

10/10 Excellent

giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Siew Fuang Violet

Liked: Cleanliness, staff & service
Front desk staff were polite and generally friendly and check in and out were fairly prompt. I stayed here several years ago and on this return visit, did notice changes. The amenities provided weren’t as good anymore and the condition of the room also was more worn; doors don’t slide properly, lights in the closet were flickering and the aircon unit didn’t seem to work very well as the temperature couldn’t really be adjusted so I felt cold most of the time even after switching the whole thing off. Noise from neighboring units could also be heard loudly. But that said, the location of the property is still excellent, with many good dining options nearby or a slight further walk away to Central/Soho.
Stayed 4 nights in Jan 2024

8/10 Good

Sarah Ross

Liked: Staff & service, property conditions & facilities
Room was large and fairly quiet. It was the best part of the stay. Front desk is very messy and disorganized looking. Area is not tourist friendly.
Stayed 4 nights in Jan 2024

8/10 Good

Cyrus Kai Chon

10/10 Excellent

Timothy, Montrose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Joceline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed this hotel the second time, the last time was in 2019 and could see a difference in the condition of the facilities. This time the sliding door in our room on 11th floor was stuck, it took us a lot of effort each time to close it. The tube to the shower head was loose as well leaking water and splattering onto the tap below. Hope their maintenance can be improved overtime.
Stayed 4 nights in Dec 2023

10/10 Excellent

Taekyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Flavia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel modern clean good spacious room good facilities with decent size gym and equipment. Staff are super helpful great service.

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, close to everything
Stayed 3 nights in Nov 2023

6/10 Okay

Daniel, Toronto

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Oct 2023

6/10 Okay

Ken Yin sang

It was a pretty good experience..
Stayed 4 nights in Oct 2023

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023

6/10 Okay

JIAQI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but poor service
Stayed 1 night in Oct 2023

8/10 Good

Oliver

Stayed 1 night in Oct 2023

10/10 Excellent

Gino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Connie and Raymond at the front desk to make my final night in Hong Kong an awesome one. They are super helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

ka ming

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in all the time stayed here about 5 times in a the last 2 months. Highly recommend this hotel clean and spacious rooms 👍👍👍
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Very good choice and spacious rooms
Stayed 6 nights in Sep 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

WAI MING, Rosemead

Stayed 1 night in Sep 2023

10/10 Excellent

gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs in the hotel well train
Marco, Colline and Raymond all are very nice, helpful and friendly. We like staying at our own home .
Stayed 4 nights in Aug 2023

10/10 Excellent

Vishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great location
Stayed 4 nights in Aug 2023

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel, great value for money
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
The hotel is great. I will stay here again. Few minor issues: 1. There were very loud banging doors one morning at 7am. 2. The cleaning lady left her cleaning trolly in the already small elevator lobby. 3. We have 3 beds total. The roll away bed had stains. The other 2 beds are perfect.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great neighborhood, ultra convenient and well-designed environment. Had a kitchenette and great appliances too!
Stayed 1 night in Aug 2023

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in general
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location… great team… and the rooms are both spacious and modern. This is a great base to explore Hong Kong
Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert, Anthem

Liked: Cleanliness
Stayed 5 nights in Jul 2023

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Chung Mun

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole room is very smelly and the smell comes from the toilet.
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to beat price to quality of room and location in Hong Kong
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy, Montrose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jacqueline, Hung Hom

Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Noel

Liked: Cleanliness, staff & service, room comfort
Still a Hidden Gem
Bonham 99 has been my go-to hotel for a long time. However, it is due for some upgrade work in my opinion. For example, it is not USB-charging friendly. The big table in the middle of the room while a good idea, is a bit too big and take up too much precious space. They have recently added a water filter system in the room, but I prefer bottled water and a kettle. Too much technology to learn. Finally, I think its time to change the mattresses; I can feel the caving down. Other than that, everything else is good.
Stayed 3 nights in May 2023

10/10 Excellent

Juan

Stayed 9 nights in Apr 2023

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained hotel
Stayed 2 nights in Apr 2023

4/10 Poor

Alberto, Aventura

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too expensive for what I got. I bought room Breakfast but no breakfast inside the hotel, just a voucher to use outside. Wi-Fi didn't work, balance without batteries, no mini-bar. good position but really expensive for what they offers
Stayed 1 night in Apr 2023

4/10 Poor

Sonja

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Certainly below expectations
For the most expensive suite, there are many shortcomings. No Breakfast facilities, windows shades cannot shut tight, impossible to just have the bathroom lights on without the bedroom lights on at the same time, the thermometer works very very slowly. I believe the other reviews on Hotels.com are fake. Will never return.
Stayed 5 nights in Feb 2023
Response from angela on 11 Mar,2023
Dear Sonja,We sincerely appreciated your constructive comments and we are pleased to know that our special touches were able to meet your satisfaction. However, your comment on the window shades (curtain), light design, and the air-con supply caught my attention. Rest assured your important feedback have been addressed and shared with our related department for review.We appreciated your feedback that helps us to strive for the best and motivate our team to contribute with great pleasure for an impeccable experience to our guests. We do not have any restaurant establishment inside the hotel complex at the moment but we have awarded a new tenant restaurant that located at the back of the hotel main lobby and it will be operated around the end of March 2023, besides we have partnered with 6 restaurants and cafes within walking distance to serve our guests with daily breakfast.99 Bonham is one of the National Hotels’ properties and we have a collection of boutique hotels nearby – The Jervois, The Putman and One96, created by internationally renowned designers. With four purpose-built properties in Hong Kong, we are committed to providing guests with exceptional authentic and personalized experiences in vibrant neighbourhoods.Thank you for choosing 99 Bonham and from our bubble to yours, we look forward to welcoming you back again!Best regards,Angela LiGuest Services Manager

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay In Hong Kong
Excellent location Excellent staff Excellent service Spacious room Lovely bath amenities
Stayed 4 nights in Feb 2023
Response from Angela on 16 Feb,2023
Dear Jasmine,Thank you for your FULL score review to 99 Bonham.We look forward to welcoming you back again very soon!Best regards,Angela LiGuest Services Manager